ibis Utrecht 3 stars

Customer review rating (ALL Rating) 4.2/5 778 reviews

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Description

Hotel extras

  • On the edge of the centre and close to the highway

  • Multiple meetings rooms

  • Plenty of parking space for hotel guests

  • Bus stop in front of the hotel

  • Rental bikes available

Our accommodation(s)

Hotel location

ibis Utrecht

Bizetlaan 1
3533 KC UTRECHT
Netherlands

GPS:52.081987, 5.087952

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

CAFE

In the evenings, why not sample the different kinds of bar available in the various Ibis hotels? Savor a drink or snack with your friends or partner and enjoy the simple, laid-back atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  778 reviews

TripAdvisor Rating  4.0/5  655 reviews

Good stay.

Customer review rating 3.5/5

Dick O. Solo - Confirmed reviews ALL

Good stay with friendly staff. House keeping is below standards and should be improved. The same is valid for wifi connection which results to be extremely dificulte.

Dear Dick, Thank you for taking the time to share your review. We are delighted that you found our staff to be friendly. Our team strives to provide warm and efficient service to all our guests, and it's rewarding to know that we have succeeded during your stay. However, we regret to hear that other aspects of your stay did not meet your expectations. We understand the importance of a reliable internet connection and are looking into ways to ensure our WiFi service remains consistent and easy to access. We apologize for any inconvenience you experienced due to the housekeeping oversight and are reviewing your comments with our team to ensure our usual high standards going forward. Additionally, we are sorry for any confusion regarding the charges before check-in and the functionality of the remote control in your room. Your comfort is our priority, and we will strive to provide clearer information and ensure that all amenities are in perfect working order for our guests. We hope you were able to appreciate our central location, which offers convenient access to the center of Utrecht and its many attractions. Being close to the old town and with a bus stop directly opposite the hotel, we find that this is often a highlight for our guests looking to explore the city. We hope we will have the opportunity to see you again in the future. Best regards, Team ibis Utrecht +3… fr…

clean, comfortable, good breakfast, good transport links

Customer review rating 4.5/5

Marinep Families - Confirmed reviews ALL

very pleasant, clean and bright room. Extremely clean. The breakfast is plentiful, the staff very pleasant. We were visiting family and sightseeing and appreciated the bus stop right in front of the building and the short travel distance to the town centre . Nice surroundings even though the main road is noisy. The only thing I would have liked would be a tea/coffee making corner in the room. Maybe a mini fridge to keep our food purchases on our sight seeing trips.

Dear Marine, We would like to thank you for this review about your recent experience in our hotel. We are thrilled to hear that your stay at ibis Utrecht was marked by the impeccable cleanliness and comfort of your room. Our team takes great pride in maintaining a high standard of cleanliness and providing a cozy atmosphere for all our guests. However, we regret that the absence of in-room tea and coffee making facilities and a mini fridge did not meet your expectations. While our rooms are designed to offer the essentials for a comfortable stay, we understand that such amenities can enhance the overall experience. We appreciate your suggestion and will take it into consideration for future improvements. Nonetheless, it's wonderful to know that the variety and quality of our breakfast selection started your day on a high note, and that our staff's friendliness contributed positively to your visit. We're also pleased that our location with convenient transport links allowed you to easily explore and enjoy the city. We hope to have the pleasure of welcoming you back in the future to further exceed your expectations! Kind regards, Team ibis Utrecht +3… fr…

Good stay

Customer review rating 4.0/5

Clw Solo - Confirmed reviews ALL

The room is neat and comfort.

Dear Guest, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you appreciated the neatness and comfort of our rooms. Our team works diligently to ensure that each guest enjoys a pleasant stay, and it is great to hear when we have succeeded. The Sweet Bed by ibis bedding in every room is designed to provide an exceptional sleeping experience, and we're pleased you were able to enjoy this feature. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Team ibis Utrecht +3… fr…

Customer review rating 4.5/5

Irlamsyah S. S. Families - Confirmed reviews ALL

Hotel clean and receptionist helpful.

Dear Irlamsyah S., Thank you for taking the time to share your review! We are thrilled that your stay with us was marked by the welcoming assistance of our reception team and the high standards of cleanliness you encountered. However, we regret to hear of your concerns regarding member benefits and the variety of our menu offerings. We strive to provide a diverse range of dining options and understand the importance of recognizing our loyal guests. We apologize for any inconvenience caused by the early check-in benefit for members and appreciate your feedback as it is invaluable in our ongoing efforts to enhance our services. Nonetheless, we hope you enjoyed the convenience of our location, just a stone's throw away from the historic heart of Utrecht, and the ease of access to various attractions. We hope we will have the opportunity to see you again in the future. Best regards, Team ibis Utrecht +3… fr…

Nice Stay in Utrecht

Customer review rating 4.0/5

Wolfgang Business - Confirmed reviews ALL

Nice business Hotel in Utrecht Central located, comfortrable rooms and friendly staff, Good Restaurant and food

Sehr geehrter Wolfgang, haben Sie vielen Dank, dass Sie sich die Zeit für eine Bewertung unseres Hotels genommen haben. Wir freuen uns sehr, dass Sie die komfortablen Zimmer, unseren freundlichen Service und das gute Essen in unserem Restaurant genossen haben. Es ist für uns von großer Bedeutung, dass unsere Gäste sich während ihres Aufenthalts rundum wohlfühlen und eine angenehme Zeit verbringen. Dennoch bedauern wir, dass die Details der Firmenbezeichnung nicht korrekt auf Ihrer Rechnung übernommen wurden. Wir verstehen, dass solche Aspekte wichtig für unsere Geschäftsreisenden sind und möchten uns für die Unannehmlichkeiten entschuldigen. Schließlich ist es großartig zu hören, dass Sie unsere Nachhaltigkeitsinitiativen und die Sauberkeit unseres Hotels zu schätzen wissen. Die Lage unseres Hotels, nahe der malerischen Altstadt von Utrecht, ist ebenfalls ein Aspekt, den unsere Gäste sehr schätzen, und wir hoffen, dass Sie die Gelegenheit hatten, die Umgebung zu erkunden. Wir hoffen, Sie auch in Zukunft wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Team ibis Utrecht +3… fr…

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Other web-users rate our hotel

  • 460 reviews 8.4/10 Location
  • 744 reviews 6.4/10 Room
  • 594 reviews 8.7/10 Service
  • 22 reviews 5.4/10 WiFi
  • 374 reviews 8/10 Breakfast
  • 334 reviews 7/10 Cleanliness
  • 5 reviews 0/10 Wellness Area

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