ibis Utrecht Hotel 3 stars

Customer review rating 4.2/5 2,939 reviews

ibis Utrecht
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+ 16 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • On the edge of the centre and close to the highway

  • Multiple meetings rooms

  • Free parking for hotel guests

  • Bus stop in front of the hotel

  • Rental bikes available

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Laundry
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machinePaying
Business services
  • 3 meeting room(s)
  • Copy/print service available

Hotel location

ibis Utrecht

Bizetlaan 1
3533 KC
utrecht
netherlands

Tel: +31302910366

Fax: (+31)30/2942066

Check-in from 14h00

Check out up to 12h00

  • U-OV :  5 Halte Den Hommel/ Welgelegen

  • NIEUWEGEIN/YSSELSTEIN :  OUDEN RYN

  • By plane

    AMSTERDAM SCHIPHOL At 30km / 18.64 miles

  • By plane

    EINDHOVEN WELSHAP At 120km / 75 miles

  • By plane

    ROTTERDAM ZESTIENHOVEN At 60km / 37.5 miles

  • By car

    A2/A12 At 1km / 0.62 miles

  • By train

    UTRECHT CS At 2km / 1.24 miles

GPS :52.081987, 5.087952

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room with 1 double bed equipped with the new bedding

Accessible room
  • Max. number of persons: 2
  • Area: From 14 / 151 sq ft
  • Wireless internet in your room
  • Bathroom products

Room with new ibis twin beds

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Wireless internet in your room
  • Bathroom products
Rooms

Our restaurants and bars

CAFE

Type of cuisine: Cafe

In the evenings, why not sample the different kinds of bar available in the various Ibis hotels? Savor a drink or snack with your friends or partner and enjoy the simple, laid-back atmosphere.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 59

  • Maximum capacity: 40 people

  • Maximum banquet capacity: 30 people

Find out more

Our guest reviews for
ibis Utrecht

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,939 reviews

tripadvisor

TripAdvisor Rating 4.0/5

630 reviews

Good location, poor rooms

Customer review rating 4.2/5

Anonymous Business - 28/09/2020 Confirmed reviews ALL

the ground floor is alright incl bar and bfast, but the rooms were old, windows that didn't close properly and wasn't cleaned properly

Dear Mr. E., Thank you for taking the time to tell us about your experience at the hotel. I am sorry that your experience did not completly meet your expectations. I think I have checked you in myself and I am very sorry that I forgot to give you your welcome drink. Especially loyal guest are important to me, my appologies. Thank you for sharing your comment about the window, we will take care of this. I appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. With kind regards, Mandy Martinez General Manager Ibis Utrecht

Clean

Customer review rating 4.2/5

Anonymous Couples - 05/09/2020 Confirmed reviews ALL

Comfortable

Dear mrs W., We very much appreciate your comments regarding your stay at the ibis Utrecht. We are happy to see that overall you had a good stay with us. We will share your comments about the broken TV with our technical department. Kind regards, Irene Team Ibis Utrecht

Good nice stay

Customer review rating 4.2/5

Remcos Couples - 02/09/2020 Confirmed reviews ALL

Next time please some coffe on the room or a cooker?

Dear mr. S., Thank you for taking the time to share your review with us. We are happy to see that you did enjoy your stay at Ibis Utrecht. We do have ketlles available at the reception, you can always ask for this. We hope to be able to welcome you again. Kind regards, Irene Team Ibis Utrecht

Very good

TripAdvisor rating 4.0/5

VladucV 29/08/2020 TripAdvisor review

Nice staff; free and secure parking; quiet area and relative safe; tasty and nicely organized selections for breakfast - due to current pandemic situation. For 3 nights the overall experience was OK - I recommend it for a layover.

Friendly Staff, Good Stay

Customer review rating 4.2/5

Lucy Couples - 27/08/2020 Confirmed reviews ALL

We had a really great experience, the staff especially were very friendly. Hotel is very nice. Location is not in the centre but an easy walk in.

Dear Lucy, Thanks for visiting and rating ibis Utrecht. I'm happy to see we did a good job on our hospitality and hope to welcome you again in future. Kind regards, Anouk, operations manager

Good stay

Customer review rating 4.2/5

Vlad Families - 23/08/2020 Confirmed reviews ALL

Good location and rich breakfast (altdough is standard due to current pandemic situation). Free parking and well maintained unit where you feel safe. Friendly staff. It's a good choise for a layover.

Dear Vlad, Thank you for your visit and review. I'm happy to see we did a good job, and i'm also happy to see you enjoyed breakfast! Hope to welcome you again in ibis Utrecht, Anouk, operations manager

Well located, friendly staff, everything perfect

Customer review rating 4.2/5

Hz… Solo - 18/08/2020 Confirmed reviews ALL

You feel welcome in this hotel, with its friendly staff and good location

Dear guest, Thank you for visiting and rating ibis Utrecht. I'm happy to see we did a good job overall, thank you for the feedback about breakfast. I will definitely discuss this with our team. Hope to welcome you again in Utrecht, Kind regards, Anouk, operations manager

Great service

Customer review rating 4.2/5

Antine Couples - 25/07/2020 Confirmed reviews ALL

The staff was so nice. Everything was so convenient. We could check in a little ealier and it was no problem. Very flexable. The room and bed were very comfy. We enjoyed our stay a lot!

Dear Antine, Thanks for visiting and rating ibis Utrecht. I'm happy to see we did a good job overall and hope to welcome you again in our hotel. Kind regards, Anouk, operations manager
Customer review rating 4.2/5

Eric Friends - 21/06/2020 Confirmed reviews ALL

The Hotel was close and the did not inform me. Find out by myself. The strange thing is that the information was not on there website and that you can still book the hotel for that weekend. It will take months to get my money back.....

Good

Customer review rating 4.2/5

Milly Friends - 24/03/2020 Confirmed reviews ALL

Nice beds, great employees

Dear Milly, Thanks for visiting and rating ibis Utrecht. I'm happy to see we did a good job overall! Kind regards, Anouk, operations manager

Great location

Customer review rating 4.2/5

Anonymous Friends - 12/03/2020 Confirmed reviews ALL

Fab stay and sahraynia? The receptionist couldn’t have been more helpful excellent customer care

Dear guest, Thank you for visiting and rating ibis Utrecht. I'm happy to see we did a good job on our hospitality and i will definitely pass the compliment to the receptionist. Kind regards, Anouk, operations manager

Good Location and Friendly Staff

Customer review rating 4.2/5

S. Business - 09/03/2020 Confirmed reviews ALL

A pleasant stay as always. Very friendly staff. Location is excellent: it has easy access from the motorway and there is a nice walk into the city centre along a canal.

Dear S., Thanks for visiting and rating ibis Utrecht. I'm happy to see we did a good job on or hospitality and hope we can do that again in future. Kind regards, Anouk, operations manager

Good stay

Customer review rating 4.2/5

Michele S. Business - 01/03/2020 Confirmed reviews ALL

Nice and helpful personal, good location, clean rooms.

Dear Michele S., Thank you for visiting and rating ibis Utrecht. I'm happy to see we did a good job overall and hope we can do that again in future. Kind regards, Anouk, operations manager

Windy room

Customer review rating 4.2/5

Paulo B. Friends - 19/02/2020 Confirmed reviews ALL

I slept on room #404 and the window this not close completely. As it was heavy wind outside we also got some wind through the window. I did not ask to change room because you were sold out.

Dear Paulo, Thank you for visiting and rating ibis Utrecht. I'm happy to see we did a good job overall, despite storm Ciara! I'm sorry to see you had a windy room. I will check the window with our technical team. Hope you still had a nice time in Utrecht despite this. Kind regards, Anouk, operations manager

Well located, small room, too expensive for what you get

Customer review rating 4.2/5

Holger Couples - 18/02/2020 Confirmed reviews ALL

I've booked the room because we were attending this year's "A State Of Trance Festival" which took place in the Jaarbeurs like every year. Negative: The room we've got was too small for two adults with luggage for 4 days. In addition, there was neither a fridge nor a coffee machine nor a water heater in the room. Restaurant was quite OK but very expensive. Wifi was very slow and connection was unstable. TV was kind of old fashioned and had no external connectors (i.e. USB). Bathroom vent was whisteling all the time. Positive: Parking was free. Staff was very friendly.

Dear Holger, Thank you for your visit and stay with us. I'm sorry to see you didn't had a stay you expected! I hope you asked my colleagues while you were here so we could fix it for you. I hope you still had a nice time in Utrecht despite this. Kind regards, Anouk, operations manager

Welcoming. Clean and good location

Customer review rating 4.2/5

Daniel W. Friends - 04/02/2020 Confirmed reviews ALL

Weekend break for music event. Lovely walk into the city very straight forward along canal. Quiet room

Dear Daniel, Thanks for visiting and rating ibis Utrecht. I'm happy to see we did a good job on our hospitality! Kind regards, Anouk, operations manager

poor breakfast

Customer review rating 4.2/5

Anonymous Couples - 03/02/2020 Confirmed reviews ALL

No much choice for diner and neither muesli nor yoghourt for breakfast. Room and service were OK.

Dear guest, Thanks for visiting and rating ibis Utrecht. I'm sorry to see you were missing some products in breakfast. I hope you asked my collegaeus when you were here, because cereals, muesli and yoghurt are standard products at our breakfast! I hope you had a nice stay despite this. Anouk, operations manager

Well located

Customer review rating 4.2/5

Anonymous Families - 02/02/2020 Confirmed reviews ALL

Nice economy hotel, not too far from the city. Small, but nice rooms. Breakfast ok, but too expensive. Very friendly people, especially Irene at the reception. Actually beds are good, b u t : blankets are much too heavy and pillows too thick. By the way: a survey with unexplained asterisks is amateurish

Dear guest, Thanks you for visiting and rating. I'm happy to see we did a good job overall and that my colleagues hosted you well. I hope you still had a nice night of sleep despite the blanket and pillow. Kind regards, Anouk, operations manager

Business trip in Utrecht

TripAdvisor rating 4.0/5

dominiquec755 Business - 02/02/2020 TripAdvisor review

Hotel is okay for one night stay but I run into a starnge thing as I was going to bed, my legs started to scratch like crazy and looking in between the sheets I saw multiple black things ( not bugs at least !). I was not convince my sheets had been changed from the previous sleeper. I was able to change room as last.

Dear dominiquec755, Thank you for reviewing. All our rooms are double checked after check out, so i'm so sorry to see that you were not concinced by the fact that the sheets were nog changed. I'm glad to see that we were able to do a roomcharge for you. I hope you still had a nice visit to Utrecht. Kind regards, Anouk, operations manager

Good stay, good break fast

Customer review rating 4.2/5

Anonymous Business - 31/01/2020 Confirmed reviews ALL

Clean room, nice staff, good breakfast, quiet place.

Dear guest, Thank you for visiting and rating ibis Utrecht. I'm happy to see we did a good job overall and i hope to welcome you again in our hotel. Kind regards, Anouk, operations manager

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