ibis Utrecht Hotel 3 stars

Customer review rating 4.3/5 2,803 reviews
ibis Utrecht
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+ 16 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • On the edge of the centre and close to the highway

  • Multiple meetings rooms

  • Free parking for hotel guests

  • Bus stop in front of the hotel

  • Rental bikes available

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • 3 meeting room(s)
  • Copy/print service available

Hotel location

ibis Utrecht

Bizetlaan 1
3533 KC
utrecht
netherlands

Tel: +31302910366

Fax: (+31)30/2942066

Contact email

Check-in from 14h00

Check out up to 12h00

  • U-OV :   5 Halte Den Hommel/ Welgelegen

  • NIEUWEGEIN/YSSELSTEIN :   OUDEN RYN

  • By plane

    AMSTERDAM SCHIPHOL At 30km / 18.64 miles

  • By plane

    EINDHOVEN WELSHAP At 120km / 75 miles

  • By plane

    ROTTERDAM ZESTIENHOVEN At 60km / 37.5 miles

  • By car

    A2/A12 At 1km / 0.62 miles

  • By train

    UTRECHT CS At 2km / 1.24 miles

GPS :52.081987, 5.087952

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Accessible room

Room with 1 double bed equipped with the new bedding

  • Max. number of persons: 2
  • Area: From 14
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Bathroom products
  • Iron

Room with new ibis twin beds

  • Max. number of persons: 2
  • Area: From 16
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Bathroom products
  • Iron

Our restaurants and bars

CAFE

Type of cuisine: Cafe

In the evenings, why not sample the different kinds of bar available in the various Ibis hotels? Savor a drink or snack with your friends or partner and enjoy the simple, laid-back atmosphere.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 59

  • Maximum capacity: 40 people

  • Maximum banquet capacity: 30 people

Find out more

Our guest reviews for
ibis Utrecht

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,803 reviews

tripadvisor

TripAdvisor Rating 4.0/5

623 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Windy room

Customer review rating 4.3/5

Paulo B. Friends - 19/02/2020 Confirmed reviews ALL

I slept on room #404 and the window this not close completely. As it was heavy wind outside we also got some wind through the window. I did not ask to change room because you were sold out.

Well located, small room, too expensive for what you get

Customer review rating 4.3/5

Holger Couples - 18/02/2020 Confirmed reviews ALL

I've booked the room because we were attending this year's "A State Of Trance Festival" which took place in the Jaarbeurs like every year. Negative: The room we've got was too small for two adults with luggage for 4 days. In addition, there was neither a fridge nor a coffee machine nor a water heater in the room. Restaurant was quite OK but very expensive. Wifi was very slow and connection was unstable. TV was kind of old fashioned and had no external connectors (i.e. USB). Bathroom vent was whisteling all the time. Positive: Parking was free. Staff was very friendly.

Welcoming. Clean and good location

Customer review rating 4.3/5

Daniel W. Friends - 04/02/2020 Confirmed reviews ALL

Weekend break for music event. Lovely walk into the city very straight forward along canal. Quiet room

Dear Daniel, Thanks for visiting and rating ibis Utrecht. I'm happy to see we did a good job on our hospitality! Kind regards, Anouk, operations manager

poor breakfast

Customer review rating 4.3/5

Anonymous Couples - 03/02/2020 Confirmed reviews ALL

No much choice for diner and neither muesli nor yoghourt for breakfast. Room and service were OK.

Dear guest, Thanks for visiting and rating ibis Utrecht. I'm sorry to see you were missing some products in breakfast. I hope you asked my collegaeus when you were here, because cereals, muesli and yoghurt are standard products at our breakfast! I hope you had a nice stay despite this. Anouk, operations manager

Well located

Customer review rating 4.3/5

Anonymous Families - 02/02/2020 Confirmed reviews ALL

Nice economy hotel, not too far from the city. Small, but nice rooms. Breakfast ok, but too expensive. Very friendly people, especially Irene at the reception. Actually beds are good, b u t : blankets are much too heavy and pillows too thick. By the way: a survey with unexplained asterisks is amateurish

Dear guest, Thanks you for visiting and rating. I'm happy to see we did a good job overall and that my colleagues hosted you well. I hope you still had a nice night of sleep despite the blanket and pillow. Kind regards, Anouk, operations manager

Business trip in Utrecht

TripAdvisor rating 4.0/5

dominiquec755 Business - 02/02/2020 TripAdvisor review

Hotel is okay for one night stay but I run into a starnge thing as I was going to bed, my legs started to scratch like crazy and looking in between the sheets I saw multiple black things ( not bugs at least !). I was not convince my sheets had been changed from the previous sleeper. I was able to change room as last.

Dear dominiquec755, Thank you for reviewing. All our rooms are double checked after check out, so i'm so sorry to see that you were not concinced by the fact that the sheets were nog changed. I'm glad to see that we were able to do a roomcharge for you. I hope you still had a nice visit to Utrecht. Kind regards, Anouk, operations manager

Good stay, good break fast

Customer review rating 4.3/5

Anonymous Business - 31/01/2020 Confirmed reviews ALL

Clean room, nice staff, good breakfast, quiet place.

Dear guest, Thank you for visiting and rating ibis Utrecht. I'm happy to see we did a good job overall and i hope to welcome you again in our hotel. Kind regards, Anouk, operations manager

Friendly staff

Customer review rating 4.3/5

Cedric Business - 28/01/2020 Confirmed reviews ALL

I enjoy the simplicity and friendliness of the staff. Rooms are clean and breakfast is decent.

Dear Cedric, Thanks for visiting and rating our hotel. I'm very happy to see we did a good job on our hospitality. I will definitely share these compliments with our team. Hope to welcome you again in future. Kind regards, Anouk, operations manager
Customer review rating 4.3/5

J.l. Business - 25/01/2020 Confirmed reviews ALL

again a very good experience to stay in the Ibis hotel in Utrecht :-)

Dear J.L., Thanks for visiting and rating ibis Utrecht. I'm happy to see we did a good job overall and hope we can do that again in future! Kind regards, Anouk, operations manager

Efficent and friendly

Customer review rating 4.3/5

Barry M. Business - 17/01/2020 Confirmed reviews ALL

Same as usual, excellent and friendly staff. Rooms are fine.

Dear Barry, Thanks for visiting and rating ibis Utrecht. I'm happy to see we did (again) a good job on our hospitality and hope we can do that again in future. Kind regards, Anouk, operations manager

Great experience, no complains

Customer review rating 4.3/5

Rebeca Solo - 13/12/2019 Confirmed reviews ALL

I had no issues, great staff, nice and helpful

Dear Rebecca, Thanks for visiting and rating ibis Utrecht. I'm happy to see we did a good job on our hospitality and hope we can do that again in future. Kind regards, Anouk, operations manager

how can you close the bar on saturday at 23?

Customer review rating 4.3/5

Ragnar R. Friends - 05/12/2019 Confirmed reviews ALL

i have always enjoyed staying at Ibis Utrecht, I do not want to say anything this time. I will stay there an give my wiev after next time because there is a new management.

Dear Ragnar, Thank you for visiting and rating. I hope we can show you our renovated lobby and restaurant next time, all the influence of our new management. Our staff is still the same. Kind regards, Anouk, operations manager

Had a nice stay, room was not very big but clean.

Customer review rating 4.3/5

Marrit Business - 02/12/2019 Confirmed reviews ALL

Friendly and helpful staff, room was clean but smelled strongly of chlorine the first day. Very convient to be able to rent bikes, though I didn’t like the saddle very much and the gearshifting could be better. I appreciate the 5 € discount in the bar/restaurant when declining cleaning of the room. Breakfast was very nice.

Dear Marrit, Thanks for visiting and rating ibis Utrecht. I'm happy to see we did a good job overall! I'm gonna check the saddles of our bicycles. Thanks for the tip! Hope to welcome you again in our hotel. Kind regards, Anouk, operations manager
Customer review rating 4.3/5

Martina V. Business - 29/11/2019 Confirmed reviews ALL

The hotel was nice, offering comfortable room big enough for 1 person. The communication with the staff was friendly, ready to give information or useful advice. Breakfast was very tasty. The only thing I was not satisfied fully with was not getting feedback from the hotel that the problems with payments had been sorted out. All the other service was very good.

RETURN VISIT, WILL BE BACK AGAIN

Customer review rating 4.3/5

Sonja R. Families - 23/11/2019 Confirmed reviews ALL

Conveniently placed hotel with easy access to city centre and surrounding cities. Check in was friendly & efficient - services required (safety deposit box) dealt with in a much more satisfactory fashion than previously. Taxi ordering service was quick & efficient. No complaints about this stay, except maybe consider bigger towels going forward.( not a huge issue and would not stop me coming back!) Finally, INGE is an absolute credit to your hotel - she goes above and beyond to help with things, and has done so for the last 4 years - she deserves a pay rise!!

Dear Sonja, Thanks for visiting and rating ibis Utrecht. I'm very proud to read that we did a good job on our hospitality and hope we can welcome you again in our hotel. Kind regards, also from Inge, Anouk, operations manager

Fantastic - clean, great hotel, great staff

Customer review rating 4.3/5

S B. Business - 21/11/2019 Confirmed reviews ALL

The staff were great - questions about how to get to my conference, small requests for plates for my rooms were dealt with very fast. The room was a great size, very good shower and clean. The entrance lobby was very warm and welcoming - i loved the fish.

Dear S b., Thanks for visiting and rating ibis Utrecht. I'm very happy to see we did a good job on our hospitality! Hope to welcome you again in future, Anouk, operations manager

Great staff and good burgers!

Customer review rating 4.3/5

Mark T. Friends - 19/11/2019 Confirmed reviews ALL

Annual get-together of record collectors was fun as usual.

Dear Mark, Thanks for visiting and rating ibis Utrecht. I´m happy to see we did a good job on our hospitality and you enjoyed the ibis burger! I´m sorry to read about the wake up call, i hope you didn´t need to hurry for boarding! Hope to see you next time, Anouk, operations manager

Decent, could be better

Customer review rating 4.3/5

Matthias Business - 19/11/2019 Confirmed reviews ALL

PRO: Young and friendly personell Clean rooms Reasonable breakfast CONS: For two times in a row our we found one shower towel instead of two, even after complaint. The first evening concierge had not any spare one either. Restaurant closed on friday + saturday + sunday Concierge tried to charge credit card twice even if it was already paid for

Dear Matthias, Thanks for visiting and rating ibis Utrecht. I´m happy to see we did a good job overall but i´m so sorry to read there were problems with the towels! The towels must be available at the reception at all times! I will discuss this with our team. Hope to welcome you next time again! Kind regards, Anouk, operations manager

Brilliant chain hotel - the best I have stayed in!!!

Customer review rating 4.3/5

Jan W. Business - 18/11/2019 Confirmed reviews ALL

I continue to be amazed by the service at this hotel. The staff are without question the best of the best. If there is an award within the chain for the most appreciated staff then the Ibis Utrecht should win it. From the lady that cleans the rooms to the chef and all the reception staff their approach is second to none!

Dear Jan, Thank you for visiting and reviewing ibis Utrecht. I´m so happy to read that we did such a good job on our hospitality and that we host you well. Thank you for these compliments about our team. I´m proud and will definitely show this review to our team. Hope to welcome you again in ibis Utrecht! Kind regards, Anouk, operations manager
Customer review rating 4.3/5

Anonymous Business - 04/11/2019 Confirmed reviews ALL

Nice and professional, but a bit overpriced

Dear guest, Thank you for visiting and rating ibis Utrecht. I'm happy to see we did a good job on our hospitality! Hope to welcome you again in our hotel, Kind regards, Anouk, operations manager
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