ibis Utrecht 3 stars

Customer review rating (ALL Rating) 4.2/5 796 reviews

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Description

Hotel extras

  • On the edge of the centre and close to the highway

  • Multiple meetings rooms

  • Plenty of parking space for hotel guests

  • Bus stop in front of the hotel

  • Rental bikes available

Our accommodation(s)

Hotel location

ibis Utrecht

Bizetlaan 1
3533 KC UTRECHT
Netherlands

GPS:52.081987, 5.087952

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

CAFE

In the evenings, why not sample the different kinds of bar available in the various Ibis hotels? Savor a drink or snack with your friends or partner and enjoy the simple, laid-back atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  796 reviews

TripAdvisor Rating  4.0/5  655 reviews

Customer review rating 5.0/5

Tania N. Couples - Confirmed reviews ALL

A very cosy place to stay. The locacion is very good. The breakfast is a must.

Good stay

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

Good for one day trip. Should have more amenities kit in the bathroom such as toothbrush, etc. Good breakfast and excellent service from all of people in here. Keep it up!

Dear Guest, Thank you for taking the time to share your review. We are delighted that you appreciated the breakfast and were impressed with the excellent service provided by our team. Your ease in booking also stands out as a testament to our commitment to a user-friendly experience. However, we have noted your comments regarding the amenities kit and will consider your suggestions for future improvements. We understand that our food variety did not meet your expectations and we are looking into expanding our menu to cater to a wider range of tastes. We also acknowledge your concerns about the reception readiness and pricing; your feedback is invaluable as we strive to enhance the overall guest experience at our hotel. Nonetheless, it is great that you found our service to be commendable. We hope that our central location close to the old town and our array of amenities, including free WiFi, comfortable Sweet Beds, and bicycle rental services, added to the enjoyment of your stay. We hope we will have the opportunity to see you again in the future. Best regards, Team ibis Utrecht +3… fr…

Good stay.

Customer review rating 3.5/5

Dick O. Solo - Confirmed reviews ALL

Good stay with friendly staff. House keeping is below standards and should be improved. The same is valid for wifi connection which results to be extremely dificulte.

Dear Dick, Thank you for taking the time to share your review. We are delighted that you found our staff to be friendly. Our team strives to provide warm and efficient service to all our guests, and it's rewarding to know that we have succeeded during your stay. However, we regret to hear that other aspects of your stay did not meet your expectations. We understand the importance of a reliable internet connection and are looking into ways to ensure our WiFi service remains consistent and easy to access. We apologize for any inconvenience you experienced due to the housekeeping oversight and are reviewing your comments with our team to ensure our usual high standards going forward. Additionally, we are sorry for any confusion regarding the charges before check-in and the functionality of the remote control in your room. Your comfort is our priority, and we will strive to provide clearer information and ensure that all amenities are in perfect working order for our guests. We hope you were able to appreciate our central location, which offers convenient access to the center of Utrecht and its many attractions. Being close to the old town and with a bus stop directly opposite the hotel, we find that this is often a highlight for our guests looking to explore the city. We hope we will have the opportunity to see you again in the future. Best regards, Team ibis Utrecht +3… fr…

clean, comfortable, good breakfast, good transport links

Customer review rating 4.5/5

Marinep Families - Confirmed reviews ALL

very pleasant, clean and bright room. Extremely clean. The breakfast is plentiful, the staff very pleasant. We were visiting family and sightseeing and appreciated the bus stop right in front of the building and the short travel distance to the town centre . Nice surroundings even though the main road is noisy. The only thing I would have liked would be a tea/coffee making corner in the room. Maybe a mini fridge to keep our food purchases on our sight seeing trips.

Dear Marine, We would like to thank you for this review about your recent experience in our hotel. We are thrilled to hear that your stay at ibis Utrecht was marked by the impeccable cleanliness and comfort of your room. Our team takes great pride in maintaining a high standard of cleanliness and providing a cozy atmosphere for all our guests. However, we regret that the absence of in-room tea and coffee making facilities and a mini fridge did not meet your expectations. While our rooms are designed to offer the essentials for a comfortable stay, we understand that such amenities can enhance the overall experience. We appreciate your suggestion and will take it into consideration for future improvements. Nonetheless, it's wonderful to know that the variety and quality of our breakfast selection started your day on a high note, and that our staff's friendliness contributed positively to your visit. We're also pleased that our location with convenient transport links allowed you to easily explore and enjoy the city. We hope to have the pleasure of welcoming you back in the future to further exceed your expectations! Kind regards, Team ibis Utrecht +3… fr…

Good stay

Customer review rating 4.0/5

Clw Solo - Confirmed reviews ALL

The room is neat and comfort.

Dear Guest, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you appreciated the neatness and comfort of our rooms. Our team works diligently to ensure that each guest enjoys a pleasant stay, and it is great to hear when we have succeeded. The Sweet Bed by ibis bedding in every room is designed to provide an exceptional sleeping experience, and we're pleased you were able to enjoy this feature. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Team ibis Utrecht +3… fr…

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Other web-users rate our hotel

  • 469 reviews 8.5/10 Location
  • 742 reviews 6.5/10 Room
  • 601 reviews 8.7/10 Service
  • 25 reviews 7.1/10 WiFi
  • 383 reviews 8/10 Breakfast
  • 333 reviews 7/10 Cleanliness
  • 5 reviews 0/10 Wellness Area

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