ibis Utrecht Hotel 3 stars

PRO: Young and friendly personell Clean rooms Reasonable breakfast CONS: For two times in a row our we found one shower towel instead of two, even after complaint. The first evening concierge had not any spare one either. Restaurant closed on friday + saturday + sunday Concierge tried to charge credit card twice even if it was already paid for

I continue to be amazed by the service at this hotel. The staff are without question the best of the best. If there is an award within the chain for the most appreciated staff then the Ibis Utrecht should win it. From the lady that cleans the rooms to the chef and all the reception staff their approach is second to none!

Nice and professional, but a bit overpriced

All I need is a quiet and clean place to sleep, and this is what I got.

Fast and effcient check in and out. Excellent breakfst with freshly pressed orange juice.

It is a clean room and very quiet. I liked it.

everything is in its place, from the kitchen reception and the cleaning staff, the very helpful staff

We love Ibis hotels as they are dog friendly. Only negative with this one was that the breakfast was a little limited. Other than that, great!

Rooms are good, clean and efficient. Breakfast is very good; staff is very friendly

The person who checked us in was very professional and kind. The room was larger than the previous Ibises we have stayed in and was very comfortable. This Ibis served lunch and dinner, which other Ibises did not. Being close to a bus stop made going to the central city very easy. All in all, we were very impressed withmthismIbis.

Cozy and relaxing

The hotel is close to the city centre/train station with a bus stop just in front of the hotel. Further bus and tram stops are within walking distance. The rooms are Ibis standard. Not too big, but clean and equipped with everything one needs. The beda are super comfortable. The breakfast buffet offers a variety of fresh and local food. The only thing that was not according to Ibis standard this time was the staff. Most were not very friendly and attentive as we experienced Ibis staff in other hotels around Europe.

Good experience as I would expect with ibis. One night stay, so not enough of a sample set to work with, but overall, pleased with the hotel experience

Not good, no soap in shower, food not heated properly, soap not replaced despite me taking the dispenser out and leaving it in the sink as a clue. The staff were friendly and helpful face to face. It's also not Utrecht Central like it claims to be, that is misleading.

The room was pleasant and the bed was comfortable, and it was clear the room was designed for low cost. I was generally happy with my stay. Some improvements 1. There needs to be a grab bar in the shower. When leaving the shower, there is a step down and with a slippery floor, there is a risk of falling. There should be a bar on the wall opposite to the shower head. Also, when using the soap provided, he shower floor can be slippery. 2. I am not sure where the speakers for the TV are located, but my sense is that when on, some of the sound was being broadcast into adjacent rooms. This problem was made worse by walls that were less sound absorbent than desired. 3. The breakfast was quite good but the floor was sticky. 4. The hotel staff was kind and helpful. 5. The housekeeping staff kept the room clean. 6. Bike rental was a plus. 7. The room was a good value for the price. 8. They needed better maps showing more details of the area near the hotel.