ibis Utrecht Hotel 3 stars

Customer review rating 4.2/5 3,276 reviews

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How it works?
ibis Utrecht
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+ 21 Services

Hotel extras

  • On the edge of the centre and close to the highway

  • Multiple meetings rooms

  • Plenty of parking space for hotel guests

  • Bus stop in front of the hotel

  • Rental bikes available

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Utrecht

Bizetlaan 1
3533 KC utrecht
netherlands

Tel: +31302910366

Fax: (+31)30/2942066

Check-in from 14h00

Check out up to 12h00

  • U-OV :  5 Halte Den Hommel/ Welgelegen

  • NIEUWEGEIN/YSSELSTEIN :  OUDEN RYN

  • By plane

    AMSTERDAM SCHIPHOL At 30km / 18.64 miles

  • By plane

    EINDHOVEN WELSHAP At 120km / 75 miles

  • By plane

    ROTTERDAM ZESTIENHOVEN At 60km / 37.5 miles

  • By car

    A2/A12 At 1km / 0.62 miles

  • By train

    UTRECHT CS At 2km / 1.24 miles

GPS :52.081987, 5.087952

Hotel services

CAFE

In the evenings, why not sample the different kinds of bar available in the various Ibis hotels? Savor a drink or snack with your friends or partner and enjoy the simple, laid-back atmosphere.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Snack and beverage machine
    • Snack and beverage machine Additional charge
  • Breakfast
    • Buffet Additional charge
Meetings/Events
  • 3 Meeting rooms
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 84 rooms
    • One room for people with reduced mobility
    • No family room
    • 2 connecting rooms
    • 84 non-smoking rooms
    • 5 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Desk equipment available
    • Plugs and converters available on desks
    • Shoe shine machine
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception Additional charge
Access to property
  • Onsite hotel parking Additional charge
    • On site
    • 53 parking spaces
    • Private
    • Electric car recharging units 22 kVA
    • Electric car recharging units 3,7 kVA
    • Electric car recharging units 7 kVA
    • Parking opened 24/7
Well-being
  • Fit For Free Sportschool Utrecht Additional charge
    • Nearby
Family
  • Services for children
    • Childrens TV Channels

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 59

  • Maximum capacity: 40 people

  • Maximum banquet capacity: 30 people

Find out more

Our guest reviews for
ibis Utrecht

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,276 reviews

TripAdvisor Rating 4.0/5

636 reviews

Good stay

Customer review rating 4.0/5

Jurgen P. Business - 17/09/2021 Confirmed reviews ALL

Nice room, good bed, nice breakfast

Dear mr. P., We very much appreciate your comments regarding your stay at the ibis Utrecht. We hope to welcome you again soon. Kind regards, Irene Team Ibis Utrecht

Very well located

Customer review rating 5.0/5

Carola P. Couples - 11/09/2021 Confirmed reviews ALL

Clean, kind staff, bikes available, good breakfast

Dear mrs. P., We very much appreciate your comments regarding your stay at the ibis Utrecht. We are happy to hear you enjoyed your stay with us. I hope to welcome you again in the near future. Kind regards, Irene Team Ibis Utrecht

Good place for the money

Customer review rating 3.5/5

Lena Couples - 08/09/2021 Confirmed reviews ALL

Very nice staff. Good parking. Comfortable beds. Rather small rooms.

Dear mrs. V., We very much appreciate your comments regarding your stay at the ibis Utrecht. We hope to be able to welcome you again in the near future. Kind regards, Irene Team Ibis Utrecht

Good stay

Customer review rating 3.5/5

Egon Couples - 07/09/2021 Confirmed reviews ALL

Typical Ibis rooms. Small but comfortable. Positives - Clean and quiet. There weren't any other amenities provided. Good parking arrangements as well. Our room overlooked the parking, so at least we could check our vehicle. The front reception staff took delivery of our parcels before we arrived, which was excellent. Location was also good. We walked to the nearby Hoog Catharijne Mall. Safe area to jog as well. I don't believe the staff wore masks nor were we asked to provide Covid negative tests, which is a bit worrying considering you don't know which guests may be negative. The other negative is guests smoke in an area just outside the front entrance and can get quite loud and noisy especially at night. We did bring our own travel kettle and cups for our coffee/tea as this particular Ibis did not provide in room tea/coffee making facilities. Some other Ibis hotels do have a kettle. In all, a good stay.

Dear mr. D., We very much appreciate your comments regarding your stay at the ibis Utrecht. We are happy to hear you enjoyed your stay with us. It is indeed correct that the staff or other guests don't need to wear face masks, since it is not requested from the Dutch government. We will follow all the guide lines giving to us by the government. For a future stay, you can always ask for a kettle at the reception. Kind regards, Irene Team Ibis Utrecht

Okey location

Customer review rating 4.0/5

Miro Couples - 06/09/2021 Confirmed reviews ALL

Good, nothing to complain about

Dear Miro, Thank you for sharing your review with us. We are happy to hear you enjoyed your stay with us. I'll share your feedback regarding the Wi-Fi with our technical department. Kind regards, Irene Team Ibis Utrecht

Close to downtown but not in downtown.

Customer review rating 4.0/5

Pillintine Friends - 04/09/2021 Confirmed reviews ALL

The hotel was in a good location if you arrive by car, by walking you are about 10 to 15 minutes from utrecht central Station. Is in a quiet area so you can sleep.

Dear mr. G., We very much appreciate your comments regarding your stay at the ibis Utrecht. We are happy to hear you enjoyed your stay with us. Kind regards, Irene Team Ibis Utrecht

Everything went fine.

Customer review rating 4.0/5

Mariana Solo - 27/08/2021 Confirmed reviews ALL

I was expecting the shared kitchen to be bigger and with more facilities (bigger fridge, pans, dishes…). Once the room cleaning wasn’t perfect (I noticed to have the same sheets in bed and towels, also some dust on the floor), but it only happened that time. In general, I appreciated my stay at Ibis!

Dear Mariana, Thank you for taking the time to share your review with us. We are happy to hear you enjoyed your time with us. We wish you all the best during your time in Utrecht! Kind regards, Irene Team Ibis Utrecht

Helpful staff

Customer review rating 5.0/5

Jfb Families - 14/08/2021 Confirmed reviews ALL

Good central location if traveling around The Netherlands. Easy access to city center. Clean with a great lounge.

Dear mr. F., We very much appreciate your comments regarding your stay at the ibis Utrecht. We are happy to hear you enjoyed your time in our hotel. We hope to be able to welcome you, your wife and daughter back in our hotel soon. Kind regards, Irene Team Ibis Utrecht

Everything Was Perfect.

Customer review rating 5.0/5

Marcin Solo - 14/08/2021 Confirmed reviews ALL

Everything was perfect. Experienced staff, breakfast on time, sleeping like baby, quiet and close of bus station, so 3 minutes and welcome in Centrum of Utrecht.

Dear mr. C., Thank you for your sharing your review with us. We are happy to hear that you enjoyed your stay with us. We hope to welcome you again in the near future. Kind regards, Irene Team Ibis Utrecht

Average stay, average staff

Customer review rating 3.5/5

Emma Solo - 09/08/2021 Confirmed reviews ALL

A long wait to check in, only one person at reception. Room was good size and clean. However, it was overlooking the main road and very noisy at all hours. Walls are very thin so I could hear conversations from all sides. I was able to get a box to put some things in for breakfast the first morning since I didn't have time to eat during the breakfast hours. Breakfast had a decent selection, and tasted good - pastries, pancakes, bread rolls, cheese, ham, yoghurts, and a good range of juices and hot drinks. Easy to get the bus from Utrecht Centraal station.

Dear mrs. L., We very much appreciate your comments regarding your stay at the ibis Utrecht. I'm sorry to hear the noise has bothered your stay in our hotel. Where possible we try to give our guests a room faced to the parking side. We will share your feedback with all the right departments, so we can improve for the future. Kind regards, Irene Team Ibis Utrecht
Customer review rating 4.5/5

Heiko F. Solo - 03/08/2021 Confirmed reviews ALL

Kindly and friendly staff, surprise during Corona for daily room cleaning

Dear Mr F., We very much appreciate your comments regarding your stay at the ibis Utrecht. We are happy to hear you enjoyed your stay with us! Will we welcome you again soon? Kind regards, Irene Team Ibis Utrecht

Well located, clean, but issues with the invoice!

Customer review rating 3.0/5

Anonymous Couples - 26/07/2021 Confirmed reviews ALL

Stay was fine. Invoice (fast check out) incorrect.

Dear mr. Wischmann, Thank you for taking the time to tell us about your experience at the ibis Utrecht. I've checked your invoice and I'm glad to mention we have solved the issue in the meantime. We hope to be able to welcome you again in the future. Kind regards, Irene Team Ibis Utrecht

Pleasant stay

Customer review rating 3.5/5

S G. Friends - 26/07/2021 Confirmed reviews ALL

My friend and I found our room fairly comfortable. The location was a pleasant walk from the station. The staff were friendly and helpful. I do wish the room had a kettle for some early morning coffee or a fridge with some beer though.

Dear mr. S., We very much appreciate your comments regarding your stay at the ibis Utrecht. For a future stay, you can always ask for a kettle at the reception! We hope to welcome you again in Ibis Utrecht. Kind regards, Irene Ibis Utrecht

Good Stay

Customer review rating 4.0/5

Danique Friends - 12/07/2021 Confirmed reviews ALL

Overall a really good experience, although the employee at the accor reservation center was not very skilled in making reservations and in the end I got a room with one 2-person bed in stead of two 1-person beds. But besides that, I have nothing to complain about.

Dear mrs. W., We very much appreciate your comments regarding your stay at the ibis Utrecht. You are alwayws able to call the hotel directly to make your reservation! We hope to be able to welcome you again soon. Kind regards, Irene Team Ibis Utrecht

Very good

TripAdvisor rating 4.0/5

VladucV 29/08/2020 TripAdvisor review

Nice staff; free and secure parking; quiet area and relative safe; tasty and nicely organized selections for breakfast - due to current pandemic situation. For 3 nights the overall experience was OK - I recommend it for a layover.

Business trip in Utrecht

TripAdvisor rating 3.0/5

dominiquec755 Business - 02/02/2020 TripAdvisor review

Hotel is okay for one night stay but I run into a starnge thing as I was going to bed, my legs started to scratch like crazy and looking in between the sheets I saw multiple black things ( not bugs at least !). I was not convince my sheets had been changed from the previous sleeper. I was able to change room as last.

Dear dominiquec755, Thank you for reviewing. All our rooms are double checked after check out, so i'm so sorry to see that you were not concinced by the fact that the sheets were nog changed. I'm glad to see that we were able to do a roomcharge for you. I hope you still had a nice visit to Utrecht. Kind regards, Anouk, operations manager

Stay in Utrecht

TripAdvisor rating 5.0/5

SacMax Couples - 14/10/2019 TripAdvisor review

The person who checked us in was very professional and kind. The room was larger than the previous Ibises we have stayed in and was very comfortable. This Ibis served lunch and dinner, which other Ibises did not. Being close to a bus stop made going to the central city very easy. All in all, we were very impressed withmthismIbis.

Dear SacMax, Thanks for visiting and rating ibis Utrecht. I'm very happy to see we did a good job on our hospitality! I will definitely let our team know you were impressed! Hope to welcome you again in our hotel. Kind regards, Anouk, operations manager

Super stay Super City !!

TripAdvisor rating 4.0/5

Excursion31952892638 Couples - 13/06/2019 TripAdvisor review

Staff very professional, helpful, amicable .Directions ans tourist suggestions were all precise and clear. The location was OK in a very nice , quiet and safe neighborhood . Public transportation right in front of the hotel. IBIS nice hotel alternative.

Dear Excursion31952892638, Thank you for visiting and reviewing ibis Utrecht. I'm happy to see we did a good job on our hospitality! I hope you enjoyed your visit to our city and hope to welcome you again! Kind regards, Anouk, operations manager

Satisfactory

TripAdvisor rating 4.0/5

SholaL4 Friends getaway - 23/04/2019 TripAdvisor review

Staff were very friendly Room was noisy, as it was on the street side however, the hotel was fully booked as we were in town for a big convention We felt breakfast was a bit pricey and that there would be more takers if it was not on such the high side

Dear SholaL4, Thank you for your visit and review! I'm happy to see we did a good job overall. I'm sorry to read you had a noisy experience, i hope you still had a good night and had a good trip to Utrecht despite this! Kind regards, Anouk, operations manager

Good hotel within a good budget

TripAdvisor rating 5.0/5

Traveler06865964214 Business - 13/01/2019 TripAdvisor review

Great Hotel Staff, Extremely helpful and always smiling.. Keep it up. Few things in toilet can be added viz a shaving Kit , Tooth Brush and a body lotion. Actually I forgot and i ad to walk few Kms to get those. It is nice to have for guests who travels for business

Dear Traveler06865964214, Thank you for visiting and rating ibis Utrecht. I am happy to see we did a good job, thank you for the compliments on our hospitality! Did you ask our reception for the missing supplements in the bathroom? We have them available at the reception. I hope we might see you again in the future! Anouk, Operations Manager

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