ibis Utrecht Hotel 3 stars

TripAdvisor rating 4.0/5 618 reviews
ibis Utrecht
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+ 16 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • On the edge of the centre and close to the highway

  • Multiple meetings rooms

  • Free parking for hotel guests

  • Bus stop in front of the hotel

  • Rental bikes available

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • 3 meeting room(s)
  • Copy/print service available

Hotel location

ibis Utrecht

Bizetlaan 1
3533 KC
utrecht
netherlands

Tel: +31302910366

Fax: (+31)30/2942066

Contact email

Check-in from 14h00

Check out up to 12h00

  • U-OV :   5 Halte Den Hommel/ Welgelegen

  • NIEUWEGEIN/YSSELSTEIN :   OUDEN RYN

  • By plane

    AMSTERDAM SCHIPHOL At 30km / 18.64 miles

  • By plane

    EINDHOVEN WELSHAP At 120km / 75 miles

  • By plane

    ROTTERDAM ZESTIENHOVEN At 60km / 37.5 miles

  • By car

    A2/A12 At 1km / 0.62 miles

  • By train

    UTRECHT CS At 2km / 1.24 miles

GPS :52.081987, 5.087952

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room with 1 double bed equipped with the new bedding

  • Max. number of persons: 2
  • Area: From 14
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Bathroom products
  • Iron

Room with new ibis twin beds

  • Max. number of persons: 2
  • Area: From 16
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Bathroom products
  • Iron

Our restaurants and bars

CAFE

Type of cuisine: Cafe

In the evenings, why not sample the different kinds of bar available in the various Ibis hotels? Savor a drink or snack with your friends or partner and enjoy the simple, laid-back atmosphere.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 59

  • Maximum capacity: 40 people

  • Maximum banquet capacity: 30 people

Find out more

Our guest reviews for
ibis Utrecht

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,706 reviews

tripadvisor

TripAdvisor Rating 4.0/5

618 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Had a nice stay, room was not very big but clean.

Customer review rating 4.3/5

Marrit Business - 02/12/2019 Confirmed reviews ALL

Friendly and helpful staff, room was clean but smelled strongly of chlorine the first day. Very convient to be able to rent bikes, though I didn’t like the saddle very much and the gearshifting could be better. I appreciate the 5 € discount in the bar/restaurant when declining cleaning of the room. Breakfast was very nice.

Dear Marrit, Thanks for visiting and rating ibis Utrecht. I'm happy to see we did a good job overall! I'm gonna check the saddles of our bicycles. Thanks for the tip! Hope to welcome you again in our hotel. Kind regards, Anouk, operations manager
Customer review rating 4.3/5

Martina V. Business - 29/11/2019 Confirmed reviews ALL

The hotel was nice, offering comfortable room big enough for 1 person. The communication with the staff was friendly, ready to give information or useful advice. Breakfast was very tasty. The only thing I was not satisfied fully with was not getting feedback from the hotel that the problems with payments had been sorted out. All the other service was very good.

RETURN VISIT, WILL BE BACK AGAIN

Customer review rating 4.3/5

Sonja R. Families - 23/11/2019 Confirmed reviews ALL

Conveniently placed hotel with easy access to city centre and surrounding cities. Check in was friendly & efficient - services required (safety deposit box) dealt with in a much more satisfactory fashion than previously. Taxi ordering service was quick & efficient. No complaints about this stay, except maybe consider bigger towels going forward.( not a huge issue and would not stop me coming back!) Finally, INGE is an absolute credit to your hotel - she goes above and beyond to help with things, and has done so for the last 4 years - she deserves a pay rise!!

Dear Sonja, Thanks for visiting and rating ibis Utrecht. I'm very proud to read that we did a good job on our hospitality and hope we can welcome you again in our hotel. Kind regards, also from Inge, Anouk, operations manager

Fantastic - clean, great hotel, great staff

Customer review rating 4.3/5

S B. Business - 21/11/2019 Confirmed reviews ALL

The staff were great - questions about how to get to my conference, small requests for plates for my rooms were dealt with very fast. The room was a great size, very good shower and clean. The entrance lobby was very warm and welcoming - i loved the fish.

Dear S b., Thanks for visiting and rating ibis Utrecht. I'm very happy to see we did a good job on our hospitality! Hope to welcome you again in future, Anouk, operations manager

Great staff and good burgers!

Customer review rating 4.3/5

Mark T. Friends - 19/11/2019 Confirmed reviews ALL

Annual get-together of record collectors was fun as usual.

Dear Mark, Thanks for visiting and rating ibis Utrecht. I´m happy to see we did a good job on our hospitality and you enjoyed the ibis burger! I´m sorry to read about the wake up call, i hope you didn´t need to hurry for boarding! Hope to see you next time, Anouk, operations manager

Decent, could be better

Customer review rating 4.3/5

Matthias Business - 19/11/2019 Confirmed reviews ALL

PRO: Young and friendly personell Clean rooms Reasonable breakfast CONS: For two times in a row our we found one shower towel instead of two, even after complaint. The first evening concierge had not any spare one either. Restaurant closed on friday + saturday + sunday Concierge tried to charge credit card twice even if it was already paid for

Dear Matthias, Thanks for visiting and rating ibis Utrecht. I´m happy to see we did a good job overall but i´m so sorry to read there were problems with the towels! The towels must be available at the reception at all times! I will discuss this with our team. Hope to welcome you next time again! Kind regards, Anouk, operations manager

Brilliant chain hotel - the best I have stayed in!!!

Customer review rating 4.3/5

Jan W. Business - 18/11/2019 Confirmed reviews ALL

I continue to be amazed by the service at this hotel. The staff are without question the best of the best. If there is an award within the chain for the most appreciated staff then the Ibis Utrecht should win it. From the lady that cleans the rooms to the chef and all the reception staff their approach is second to none!

Dear Jan, Thank you for visiting and reviewing ibis Utrecht. I´m so happy to read that we did such a good job on our hospitality and that we host you well. Thank you for these compliments about our team. I´m proud and will definitely show this review to our team. Hope to welcome you again in ibis Utrecht! Kind regards, Anouk, operations manager
Customer review rating 4.3/5

Anonymous Business - 04/11/2019 Confirmed reviews ALL

Nice and professional, but a bit overpriced

Dear guest, Thank you for visiting and rating ibis Utrecht. I'm happy to see we did a good job on our hospitality! Hope to welcome you again in our hotel, Kind regards, Anouk, operations manager

No problems

Customer review rating 4.3/5

Christian Solo - 21/10/2019 Confirmed reviews ALL

All I need is a quiet and clean place to sleep, and this is what I got.

Dear Christian, Thanks for visiting and rating ibis Utrecht. I'm happy to see we did a good job overall and hope we can do that again in future! Kind regards, Anouk, operations manager

Good hotel with excellent value for money relation

Customer review rating 4.3/5

Roland B. Business - 21/10/2019 Confirmed reviews ALL

Fast and effcient check in and out. Excellent breakfst with freshly pressed orange juice.

Dear Roland B, Thanks for visiting and rating ibis Utrecht. I'm very happy to see we did a good job on our hospitality and hope we can do that again in future. Kind regards, Anouk, operations manager

Very nice experience

Customer review rating 4.3/5

R Business - 20/10/2019 Confirmed reviews ALL

It is a clean room and very quiet. I liked it.

Dear R., Thanks for visiting and rating ibis Utrecht. I'm happy to see we did a good job overall and hope we can do that again in future! Kind regards, Anouk, operations manager

very good and well organized hotel

Customer review rating 4.3/5

Đorđ D. Business - 16/10/2019 Confirmed reviews ALL

everything is in its place, from the kitchen reception and the cleaning staff, the very helpful staff

Dear Đorđ D., Thanks for visiting and rating ibis Utrecht. I'm happy to see we did a good job on our hospitality! Great! Hope to welcome you again in our hotel, Anouk, operations manager

Great stay, nice staff!

Customer review rating 4.3/5

David L. Couples - 14/10/2019 Confirmed reviews ALL

We love Ibis hotels as they are dog friendly. Only negative with this one was that the breakfast was a little limited. Other than that, great!

Dear David, Thanks for visiting and rating ibis Utrecht. I'm happy to see we did a good job on our hospitality! I'm sorry to read breakfast was little limited, if you have any further tips how we can improve this. Please let us know. Kind regards, Anouk, operations manager

Good hotel, friendly staff, everything perfect

Customer review rating 4.3/5

Herman Solo - 14/10/2019 Confirmed reviews ALL

Rooms are good, clean and efficient. Breakfast is very good; staff is very friendly

Dear Herman, Thanks for visiting and rating ibis Utrecht. I'm proud to see we did a good job on our hospitality and hope we can do that again in future! Kind regards, Anouk, operations manager

Stay in Utrecht

TripAdvisor rating 4.0/5

SacMax Couples - 14/10/2019 TripAdvisor review

The person who checked us in was very professional and kind. The room was larger than the previous Ibises we have stayed in and was very comfortable. This Ibis served lunch and dinner, which other Ibises did not. Being close to a bus stop made going to the central city very easy. All in all, we were very impressed withmthismIbis.

Dear SacMax, Thanks for visiting and rating ibis Utrecht. I'm very happy to see we did a good job on our hospitality! I will definitely let our team know you were impressed! Hope to welcome you again in our hotel. Kind regards, Anouk, operations manager
Customer review rating 4.3/5

Florian Friends - 13/10/2019 Confirmed reviews ALL

Cozy and relaxing

Dear Florian, Thank you for rating and visiting ibis Utrecht. I'm happy to see we did a good job! Hope to welcome you again in future, Anouk, operations manager

Hotel well located close to the city centre

Customer review rating 4.3/5

Cna Couples - 08/10/2019 Confirmed reviews ALL

The hotel is close to the city centre/train station with a bus stop just in front of the hotel. Further bus and tram stops are within walking distance. The rooms are Ibis standard. Not too big, but clean and equipped with everything one needs. The beda are super comfortable. The breakfast buffet offers a variety of fresh and local food. The only thing that was not according to Ibis standard this time was the staff. Most were not very friendly and attentive as we experienced Ibis staff in other hotels around Europe.

Dear CNA, Thanks for visiting and rating ibis Utrecht. I'm happy to see we did a good job on overall and thanks you for this review. I'm surprised that our staff was not meeting your expectations! I will check this with our team! I hope you still had a nice stay and hope we can welcome you again in ibis! Kind regards, Anouk, operations manager

Good!

Customer review rating 4.3/5

A W. T. Business - 05/10/2019 Confirmed reviews ALL

Good experience as I would expect with ibis. One night stay, so not enough of a sample set to work with, but overall, pleased with the hotel experience

Dear A weary t., Thanks for visiting and rating ibis Utrecht. I'm happy to see we did a good job overall and hope we can do that again in future! Kind regards, Anouk, operations manager

Very mediocre

Customer review rating 4.3/5

Anthony H. Business - 30/09/2019 Confirmed reviews ALL

Not good, no soap in shower, food not heated properly, soap not replaced despite me taking the dispenser out and leaving it in the sink as a clue. The staff were friendly and helpful face to face. It's also not Utrecht Central like it claims to be, that is misleading.

Dear Anthony H., Thank you for visiting and rating ibis Utrecht. I'm sorry to see that thee soap were not replaced! I hope you asked my colleagues from reception for new soap so we could fix this while you were here. I hope you still had a nice visit to Utrecht despite this.. Kind regards, Anouk, operations manager

visitor from U.

Customer review rating 4.3/5

Visitor F. U. Business - 28/09/2019 Confirmed reviews ALL

The room was pleasant and the bed was comfortable, and it was clear the room was designed for low cost. I was generally happy with my stay. Some improvements 1. There needs to be a grab bar in the shower. When leaving the shower, there is a step down and with a slippery floor, there is a risk of falling. There should be a bar on the wall opposite to the shower head. Also, when using the soap provided, he shower floor can be slippery. 2. I am not sure where the speakers for the TV are located, but my sense is that when on, some of the sound was being broadcast into adjacent rooms. This problem was made worse by walls that were less sound absorbent than desired. 3. The breakfast was quite good but the floor was sticky. 4. The hotel staff was kind and helpful. 5. The housekeeping staff kept the room clean. 6. Bike rental was a plus. 7. The room was a good value for the price. 8. They needed better maps showing more details of the area near the hotel.

Dear visitor from U.., Thank you for your visit and this expanded review. I'm happy to see we did a good job on our hospitality! I will check the points about the bathroom with our technical staff. Thank you for the feedback to improve! I will definitely discuss it with our team. Hope to welcome you again in Utrecht, Anouk, operations manager
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