Novotel Porto Gaia 4 stars

Customer review rating (ALL Rating) 4.4/5 1,207 reviews

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Rua Martir São Sebastião, Afurada, 4400-499 VILA NOVA DE GAIA, Portugal

Description

Hotel extras

  • Close to the Port Wine Cellars and the Serralves Foundation

  • Close to many wine cellars and Arrábida Shopping

  • Children's play area, gardens, outdoor pool and terrace

  • 5 meeting rooms equipped for a capacity of 200 people

  • In summer there are barbecues on the terrace

Our accommodation(s)

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Hotel location

Novotel Porto Gaia

Rua Martir São Sebastião, Afurada
4400-499 VILA NOVA DE GAIA
Portugal

GPS:41.144019, -8.640998

Telephone
+351 22 772 8700

Calls to a national
fixed network

Fax +351 22 772 8701

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

STREET FOOD TERRACE

The hotel restaurant "Street Food Terrace" serves modern cuisine with regional snacks and appetizers. In summer, don't miss the barbecues on the terrace by the pool!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,207 reviews

TripAdvisor Rating  4.0/5  1,363 reviews

ALL, WAS GOOD, STAFF ARE AMAZING, SPECIAL RECEPTION!

Customer review rating 5.0/5

Dejan G. Families - Confirmed reviews ALL

Amazing staff, very good breakfast, clean rooms....

Very relaxing stay

Customer review rating 4.5/5

Sally Couples - Confirmed reviews ALL

The room, the food and the facilities were all very good. We were pleased we had made the decision to stay outside the busy city of Porto

Dear Sally, We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Gageiro General Manager

A lovely stay

Customer review rating 4.5/5

Tayo Families - Confirmed reviews ALL

It was a lovely stay in Gaia Porto. Staff were friendly and willing to help.

Dear Tayo, We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Gageiro General Manager

Customer review rating 1.0/5

Chandan B. Families - Confirmed reviews ALL

The room condition not all good

Dear CHANDAN b., Thank you for taking the time to tell us about your experience at the Novotel Porto Gaia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pedro Gageiro General Manager

Customer review rating 5.0/5

Daniel Friends - Confirmed reviews ALL

Friendly staff - gentleman on reception was kind, funny and really helpful

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Gageiro General Manager

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Other web-users rate our hotel

  • 472 reviews 8.1/10 Location
  • 734 reviews 5.9/10 Room
  • 816 reviews 9.1/10 Service
  • 9 reviews 6.7/10 WiFi
  • 570 reviews 9.2/10 Breakfast
  • 423 reviews 5/10 Comfort
  • 302 reviews 7.1/10 Cleanliness
  • 209 reviews 3.5/10 Vibe

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Portuguese book of claims

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.