Pullman Lyon 4 stars

Customer review rating (ALL Rating) 4.7/5 535 reviews

Pullman Lyon - Image 1
Pullman Lyon - Image 2
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Pullman Lyon - Image 4
44 Boulevard Vivier Merle, 69003 LYON, France

Description

Hotel extras

  • In the heart of Part Dieu, the Pullman Lyon is an unmissable meeting place.

  • 11,800 sq.ft. modular, private conference area, with coworking space.

  • Bar-restaurant has bay windows: enjoy the rhythm of the Lyon sun.

  • Spacious, bright rooms with state-of-the-art equipment.

  • Travel with friends or family: family and communicating rooms on request.

Our accommodation(s)

Hotel location

Pullman Lyon

44 Boulevard Vivier Merle
69003 LYON
France

GPS:45.760826, 4.8582317

Telephone
Fax +33 4 12 05 03 70

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

PAMPA RESTAURANT

Enjoy elegant, gourmet dishes in the world capital of fine cuisine, with specially selected ingredients. Whether it is a one-on-one or work meeting, enjoy your meal in a friendly and intimate atmosphere.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  535 reviews

Okay...

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Generally a good stay, I would stay again although there are some issues to be resolved. Nice new building, well-designed rooms, comfortable beds. Close to public transport, but rideshare services cannot get to the hotel, you'll need to walk 3-5mins. Restaurant - Pleasant space, food & coffee are good, drinks are okay, service is poor. Facilities - gym is brand new but some broken equipment. Water fountain by the elevator on each floor is convenient The lobby smelled like sewage for most of our stay. Although there is construction outside, the smell was only inside the lobby. It was disappointing that the staff didn't seem to care when it was reported.

Not too bad stay

Customer review rating 2.0/5

Anonymous Solo - Confirmed reviews ALL

The room facilities and the location are good but the service can be improved. Booked the Suite on the Accor App, no pre arrival call/email at all even a welcome card etc. When I arrived the hotel at around 12pm , the staff told me that the checkin time is 3pm and the room was not ready. Afterward when I came back at 2:50pm . The same staff he checked with the housekeeping and saying that still not ready and inspecting the room . I had been waiting for roughly 30mins to get my room ready and was told to wait . At around 3:20pm I feel he may forgot us or something . I went back to the desk and asked . He called the HK again and check that the room whether ready or not . I feel this is lower than my expectation . As the FO team should aware that I may arrive a bit earlier and the room should be ready before 3pm . I understand that the checkin time might be strictly but the room shouldn’t be ready at the last minute. He even didn’t mention anything about apologised etc. It is lower than my expectation of a four stars hotel. I have been stayed at different Pullman and Sofitel with all Suite booking . Never received this kind of the experience before. Apart from the checkin experience , the rest of the services were generally good . All staffs are friendly ,the night staffs were helpful also when I mentioned the experience the staff at the desk offered me a drink after checkout . I would say if I only booked the standard room , I won’t expect too much about the service. However if being 1 of 8 guests for the hotel , it might be lower than my expectation .

Dear Guest, Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience you experienced during check-in. We understand your disappointment with the delay in preparing your room, and we appreciate your patience. Please be assured that your comments have been shared with the Front Office team for further improvement. At Pullman Lyon, we strive to provide a seamless experience for all our guests, and we regret that we fell short on this occasion. We are pleased to hear that you found the staff friendly and helpful, and we thank you for acknowledging the positive aspects of your stay. Your concerns are taken seriously, and we will work diligently to enhance our services. We hope to have the opportunity to welcome you back and offer you a more pleasant stay. Warm regards, Baptiste - Front Office Pullman Lyon

New hotel close to all transport

Customer review rating 5.0/5

World T. Couples - Confirmed reviews ALL

This hotel seems very new. Our room was modern and a good size. The bathroom was very nice. The hotel is located near all major types of transportation and part dieu train station. We were able to get a day transport pass and travel on bus and metro all very convenient all over Lyon.

Dear World T., Thank you for sharing your positive experience at Pullman Lyon. We are delighted to hear that you enjoyed the modern and spacious room, as well as the convenient location near major transportation hubs. We are glad you found the day transport pass useful for exploring Lyon. We look forward to welcoming you back for another pleasant stay. Best regards, Baptiste - Front Office Pullman Lyon

Excellent stay

Customer review rating 5.0/5

Christine Couples - Confirmed reviews ALL

Hotel is in a great and convenient location being very close to Lyon Part-Dieu station and shopping centre. Room is very comfortable and well designed ( Junior Suite ). Staff were wonderful, warm, friendly and helpful. We felt very welcomed.

Dear Christine, Thank you for your positive review. We are delighted to hear that you enjoyed your stay with us, especially the convenient location near Lyon Part-Dieu station. Our team is thrilled to receive your kind words about the comfortable Junior Suite and our friendly staff. Looking forward to welcoming you back soon. Best regards, Eleonora - Front Desk manager Pullman Lyon

Great hotel and staff

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Great hotel and staff. Access through the construction area from the station the only issue

Dear guest, Thank you for your kind words about our hotel and staff. We apologize for any inconvenience caused by the construction area near the station. Your feedback is valuable to us. We hope to welcome you back soon. Best regards, Eleonora - Front Desk Manager Pullman Lyon

Other web-users rate our hotel

  • 323 reviews 8/10 Location
  • 500 reviews 8.8/10 Room
  • 499 reviews 9.2/10 Service
  • 330 reviews 9.2/10 Comfort
  • 275 reviews 9.4/10 Breakfast
  • 235 reviews 9.5/10 Vibe
  • 149 reviews 7.4/10 Amenities
  • 144 reviews 8.5/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.