Mercure Paignton Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 1,602 reviews

Best price
guarantee
Mercure Paignton Hotel - Image 1
Mercure Paignton Hotel - Image 2
Mercure Paignton Hotel - Image 3
Mercure Paignton Hotel - Image 4
22 25 Esplanade Road, TQ4 6BQ PAIGNTON, United Kingdom

Description

Hotel extras

  • Brand-new central hotel with onsite parking

  • Seafront location with seaview rooms

  • Restaurant and bar with a seaview terrace

  • Family and pet-friendly rooms

  • 1 of 2 ALL hotels with a loyalty scheme in the local area

Our accommodation(s)

Hotel location

Mercure Paignton Hotel

22 25 Esplanade Road
TQ4 6BQ PAIGNTON
United Kingdom

GPS:50.4375, -3.5578

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,602 reviews

Customer review rating 4.0/5

Philip L. Couples - Confirmed reviews ALL

We opted for a assesible room ,it was a a long walk for us from the entrance, so we changed rooms.

Thank you for sharing your feedback and rating your stay 80/100 — we really appreciate it. We’re pleased to hear that overall you had a positive experience. We’re sorry to learn that the corridors felt confusing and that the accessible room allocated was further from the entrance than ideal. We understand how important convenience and ease of access are, especially when mobility is a concern. I’m glad the team were able to assist in changing your room, but we appreciate that this added inconvenience shouldn’t have been necessary. Your comments are very helpful, and we will review our room allocation process to ensure we are more mindful of distance and layout when assigning accessible rooms. Thank you again for your review, and we hope to welcome you back for an even smoother experience next time.

Customer review rating 5.0/5

Natasha P. Couples - Confirmed reviews ALL

What can i say outstanding service. The receptionist was pleasent and polite. And as it was my birthday she gave us an upgrade. The room was lovely clean tidy and very spacious . The bed was comfortable and the views were stunning. 2nd time we have stayed at the hotel and wouldnt stay anywhere else. Location is perfect

Thank you so much for your incredible 100/100 review. We’re absolutely delighted to hear how much you enjoyed your stay and that you had such a fantastic and relaxing experience. It’s wonderful to know that our team made your birthday feel special, and we’re glad the complimentary upgrade added to your celebration. Your kind words about the receptionist being pleasant and polite are truly appreciated — feedback like this means a lot to the team. We’re thrilled that you found the room clean, spacious, and comfortable, and that you enjoyed the stunning views. It’s also fantastic to hear that our location continues to be perfect for you and that this was your second stay with us — your loyalty genuinely means a great deal. Thank you again for such a glowing review and for choosing us as your go‑to hotel. We look forward to welcoming you back for many more memorable stays.

Customer review rating 3.5/5

Robert W. Solo - Confirmed reviews ALL

Pleasant staff

Thank you for taking the time to share your feedback and for rating your stay 70/100. We’re pleased to hear that you found your visit pleasant and comfortable, and that our team made a positive impression—your kind words about the staff are much appreciated. If there’s anything we could have done to make your experience even better, we would very much welcome your thoughts. Guest feedback is key to helping us improve. We hope to have the opportunity to welcome you back for an even more enjoyable stay.

Customer review rating 4.5/5

Christine V. Couples - Confirmed reviews ALL

We had a lovely few days stay food was very good. Staff friendly. Really lovely room. Enjoyed it so much we have booked to stay again.

Thank you for taking the time to leave such a lovely review. We are delighted to hear that you enjoyed your stay, especially our excellent location, friendly team, and the wonderful views from your room over the bay. It’s great to know that the food, comfort of the room, and overall experience made your few days with us so enjoyable. We’re especially pleased that you had such a positive stay that you decided to book again — that is the highest compliment we can receive. We truly appreciate your fantastic score of 90 out of 100 and look forward to welcoming you back for another relaxing visit.

Customer review rating 3.5/5

Sarah R. Couples - Confirmed reviews ALL

We stayed in room 408, which unfortunately has an adjoining door with room 406. The couple staying in room 406 returned around 1am and woke us up with their raise voices and began arguing. The sound insulation across the door is very poor so we were disturbed, after 20 minutes of the raised voices we did telephone reception to let them know.

Thank you for taking the time to leave your feedback and for rating your stay 70/100. We’re very sorry to hear that your rest was disturbed during the night due to noise coming from the adjoining room. Being woken at 1am and having to deal with raised voices is understandably frustrating, and we appreciate you letting our reception team know at the time. While adjoining rooms can be convenient for some guests, they should never compromise comfort or privacy. We will review the sound insulation and also ensure our team is prepared to respond promptly to situations like this to minimise disruption. Thank you again for sharing your experience. We hope you’ll give us another opportunity to provide you with a much more restful and enjoyable stay in the future.

Other web-users rate our hotel

  • 1,354 reviews 7.9/10 Location
  • 2,061 reviews 8/10 Room
  • 1,845 reviews 7.6/10 Service
  • 18 reviews 7.1/10 WiFi
  • 1,118 reviews 6.3/10 Breakfast
  • 966 reviews 5.4/10 Food
  • 910 reviews 6.9/10 Cleanliness
  • 524 reviews 9.5/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Paignton