Mercure Paignton Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 1,794 reviews

Mercure Paignton Hotel - Image 1
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Description

Hotel extras

  • Brand-new central hotel with onsite parking

  • Seafront location with seaview rooms

  • Restaurant and bar with a seaview terrace

  • Family and pet-friendly rooms

  • 1 of 2 ALL hotels with a loyalty scheme in the local area

Our accommodation(s)

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Room 1

Hotel location

Mercure Paignton Hotel

22 25 Esplanade Road
TQ4 6BQ PAIGNTON
United Kingdom

GPS:50.4375, -3.5578

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,794 reviews

Customer review rating 4.5/5

Helenus V. W. Business - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Management Team

Customer review rating 4.5/5

Colin B. Couples - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Management Team

Customer review rating 5.0/5

Andrew R. Couples - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Management Team

Customer review rating 2.5/5

Julie B. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback following your stay with us. We're sorry to learn that your experience fell short of your expectations. We appreciate your comments regarding the in-room refreshments. Our minibar contents are standard across our rooms, but we understand that they may not suit everyone's preferences, and we value your suggestion regarding a bar voucher. We have also noted your comments about the coffee station and toiletries and will take them into consideration as we continue to review our guest offering. We sincerely apologise for the issues you experienced with the shower drainage and for the inconvenience this caused. This is certainly not the standard we aim to provide, and we will ensure the maintenance team investigates the problem. We are also sorry that our colleague's visit to deliver additional towels made you feel uncomfortable and that the dressing gowns were not suitable. We regret that you were disturbed by housekeeping before your departure and apologise for the interruption. Your comments will be shared with the team to help prevent this from happening again. Finally, we're sorry to hear that parking was difficult, particularly given your mobility needs. We understand how frustrating this must have been, and we appreciate you bringing it to our attention. Thank you again for your valuable feedback. We hope you will consider giving us another opportunity to provide you with the high standard of experience we strive to deliver. Kind regards, The Management Team

Customer review rating 4.5/5

Linda E. Families - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Management Team

Other web-users rate our hotel

  • 1,348 reviews 8/10 Location
  • 2,085 reviews 8/10 Room
  • 1,824 reviews 7.7/10 Service
  • 16 reviews 7.1/10 WiFi
  • 1,118 reviews 6.6/10 Breakfast
  • 944 reviews 5/10 Food
  • 920 reviews 7.1/10 Cleanliness
  • 487 reviews 4.9/10 Value

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