Dear Ms. B., Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay and, in particular, the warm and genuine welcome from our reception team. We are especially happy to know that their kindness, humor and friendly attitude made your check-in such an enjoyable moment. Your kind words are a great encouragement to our team, and we will be sure to share your feedback with them. We also appreciate your excellent ratings for the comfort, cleanliness, Wi-Fi and overall service. We hope to have the pleasure of welcoming you back to Ibis Styles Kinshasa for a longer stay next time! Warm regards, The Ibis Styles Kinshasa Team

Dear Guest, Thank you for sharing your positive experience with us. We are delighted to hear that you found your stay comfortable and appreciated our proximity to the business area, as well as our breakfast offerings.We acknowledge the suggestions you have made us. Our team strives to provide a pleasant atmosphere, and it is gratifying to know that you enjoyed your time at IBIS STYLES KINSHASA. Best regards, IBIS STYLES KINSHASA

Dear Mr. Darko S., Thank you very much for taking the time to share your experience following your stay at ibis Styles Kinshasa. We are delighted to know that you appreciated our hotel's cleanliness, comfort, peaceful atmosphere, and convenient location. It is also a pleasure to learn that your booking experience through the ALL Accor app was smooth and that our team contributed to making your stay enjoyable. Your positive feedback and recommendation mean a great deal to us and encourage us to continue delivering the best possible experience to our guests. We look forward to welcoming you back to ibis Styles Kinshasa on your next visit. Kind regards, IBIS STYLES KINSHASA

Dear Mr. Jean D. O., Thank you for taking the time to share your feedback following your stay at ibis Styles Kinshasa. We are pleased to know that you enjoyed our location and had a comfortable stay. We also appreciate your suggestion regarding the addition of a microwave and an iron in the guest rooms. Your comments have been noted and will be taken into consideration as part of our continuous efforts to enhance the guest experience. We hope to have the pleasure of welcoming you back to ibis Styles Kinshasa in the near future. Kind regards, IBIS STYLES KINSHASA

Dear Mr. Philippe M., Thank you very much for taking the time to share your wonderful feedback following your stay at ibis Styles Kinshasa. We are delighted to know that you enjoyed our location, the value we offer, and, most importantly, the quality of service provided by our team. Your kind words about our staff's professionalism and dedication to making every guest feel valued are truly appreciated and will be shared with the entire team. Thank you as well for your encouragement regarding our sustainability efforts. Your support motivates us to continue delivering memorable experiences to all our guests. We look forward to welcoming you back to ibis Styles Kinshasa in the near future. Kind regards, IBIS STYLES KINSHASA

Dear guest, Thank you for sharing your experience. We are delighted to hear that you found our hotel comfortable and suitable for your exam period. It is our aim to provide a conducive environment for all our guests, and we are pleased that we could meet your needs during this important time. We look forward to welcoming you back in the future. Sincerely, IBIS STYLES KINSHASA

Dear Mr. Fernandez M., Thank you for taking the time to share your experience at ibis Styles Kinshasa. We are delighted to know that you enjoyed the ambiance, our urban design, and that your stay met your expectations. We are especially pleased to hear your kind words about Gaëlle and our breakfast team. Your compliments will certainly be shared with them, as they will be delighted to know they made a positive impact on your stay. We also appreciate your comments regarding our sustainable initiatives and are glad you noticed our eco-friendly packaging. Your feedback, as well as the ratings you shared, will help us continue improving the guest experience. We look forward to welcoming you back for another enjoyable stay. Kind regards, IBIS STYLES KINSHASA

Dear Guest, Thank you for your kind words regarding your recent stay at Ibis styles kinshasa. We are delighted to hear that you found our team to be professional and that you enjoyed the cleanliness of your accommodations as well as our breakfast offerings. Your positive feedback inspires us to maintain our high standards and continue providing exceptional service to all our guests. Best regards, IBIS STYLES KINSHASA

Dear esteemed guest, Thank you for your kind words regarding your recent stay at Ibis Styles Kinshasa. We are delighted to hear that you had a great experience and enjoyed our breakfast offerings, particularly the French pastries. Your appreciation of our management and staff services is truly valued, as we strive to provide exceptional hospitality to all our guests. We hope to welcome you very soon. Best regards, IBIS STYLES KINSHASA

Dear Guest, Thank you for your kind words regarding your recent stay at IBIS STYLES KINSHASA. We are delighted to hear that you had an amazing experience and consider us the best place in Africa. Your positive feedback is greatly appreciated and motivates our team to continue delivering exceptional service. We look forward to welcoming you back in the future. Best regards, IBIS STYLES KINSHASA

Dear Guest, Thank you for taking the time to share your detailed feedback with us. We are pleased to know that you found our location convenient and that you chose to book with us. However, we sincerely apologize for the multiple inconveniences you experienced during your stay. We understand your frustration regarding the currency conversion and will review our billing practices to ensure clearer communication with our guests about exchange rates. We also regret that your breakfast experience did not meet your expectations — please rest assured that we will remind our kitchen team to be more attentive to guest preferences. Furthermore , we are sorry that the check-out process took longer than expected due to the deposit refund, and we will review our procedures to make future departures smoother. Regarding the air conditioning and sustainability, we take your comment very seriously and will check the room settings to ensure guests have proper control, while also reviewing how we communicate and implement our sustainability efforts. We also appreciate your feedback on our loyalty program and will take it into consideration for future improvements. We truly hope to have the opportunity to welcome you again and provide you with a more seamless and enjoyable experience. Best Regards, Ibis Styles Kinshasa

Cher client, Nous vous remercions sincèrement pour votre commentaire positif. Nous sommes ravis d'apprendre que vous avez trouvé votre séjour confortable et agréable. Votre satisfaction est notre priorité, et nous nous efforçons de fournir un service de qualité à tous nos clients. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite à Kinshasa. Cordialement, IBIS STYLES KINSHASA

Dear guest, Thank you for your kind words regarding your recent stay at Ibis Styles Kinshasa. We are delighted to hear that you found our staff welcoming and accommodating, particularly highlighting the efforts of our manager, Gaelle. It is wonderful to know that you felt safe and warmly greeted during your visit, as we strive to create a comfortable environment for all our guests. We have taken in consideration your remarks on room service availability so as bilingual menus. We look forward to welcoming you again! Best regards, IBIS STYLES KINSHASA

Dear Guest, Thank you for sharing your positive experience during your stay with us. We are delighted to hear that you appreciated our convenient location, enjoyed the meals, and found our staff to be helpful. It is wonderful to know that your room met your expectations and that you had a comfortable stay. Your feedback is invaluable and motivates our team to continue providing excellent service. Best regards, IBIS STYLES KINSHASA

Dear valued guest, Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that your experience was satisfactory. It is our goal to provide a comfortable and enjoyable environment for all our guests, and your positive remarks encourage us to continue our efforts. We look forward to welcoming you back in the future. Best regards, IBIS STYLES KINSHASA

Dear valued guest, Thank you so much for your wonderful feedback! We are thrilled to hear that you found our facility very modern with a relaxing ambience, unique layout, comfortable rooms, and courteous staff. We will be sure to share your kind words with our entire team, as they truly strive to make every guest feel welcome. Regarding your remark on the WiFi, please rest assured that we are actively working to improve the speed and strength. We look forward to welcoming you back soon for another relaxing stay! Ibis Styles Kinshasa