Novotel Kinshasa La Gombe 4 stars

Customer review rating (ALL Rating) 4.2/5 245 reviews

Novotel Kinshasa La Gombe - Image 1
Novotel Kinshasa La Gombe - Image 2
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Description

Hotel extras

  • Rooms with stunning views of Kinshasa and the Congo River

  • Modern and innovative design

  • Outdoor rooftop pool with views of the city and the Congo River

  • A uniquely central location, in the heart of downtown Gombe.

  • Meeting rooms with a capacity of 50 people incorporating ALL Connect

Our accommodation(s)

Hotel location

Novotel Kinshasa La Gombe

76 Avenue Bandundu, La Gombe
1204 KINSHASA
Democratic Repub. of Congo

GPS:-4.30384, 15.30503

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  245 reviews

Very good

Customer review rating 5.0/5

Serge Business - Confirmed reviews ALL

Everyone was cool and friendly

Dear Serge Zola N., We very much appreciate your comments regarding your stay at the Novotel Kinshasa La Gombe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent location

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Friendly and welcoming. Overall, it was a very good experience and pleasant experience aside two minor inconvenience: Not enough parking spaces and access to my room was delayed as the door's battery needed to be replaced locking.

Dear Olivier Munene M., We very much appreciate your comments regarding your stay at the Novotel Kinshasa La Gombe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice people, beautiful room, infrastructure issues

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Beautiful hotel and friendly, helpful staff. But there was no hot water upon arrival and it remained out until into the next day. The Internet went down the next evening and wasn't fixed by time I checked out. At this level of hotel, and for this price point, you need 24/7 repair people available for plumbing, electricity, connectivity. Yes, Kinshasa is a challenge. But you're a topnotch international chain, and you should plan for the worst. You planned for the best. There was no mitigation strategy beyond saying, Sorry, sorry. Cold showers and no Internet at this level accommodation in a capital city anywhere in the world is beneath international standards. Excellence requires anticipating problems ahead of time, not simply clicking into panic mode and apologizing.

Dear Jonathan C., We very much appreciate your comments regarding your stay at the Novotel Kinshasa La Gombe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Restful and relaxing.

Customer review rating 4.0/5

Herve M. Solo - Confirmed reviews ALL

Short.

Dear Herve Kolela M., We very much appreciate your comments regarding your stay at the Novotel Kinshasa La Gombe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

GOOD SERVICE, CLEAN ROOM ,GOOD AIRCON, NICE BREAKFAST ,GOOD GYM AND POOL Prices are bit high for drinks.

Dear Stewart T., We very much appreciate your comments regarding your stay at the Novotel Kinshasa La Gombe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Other web-users rate our hotel

  • 94 reviews 8.5/10 Location
  • 141 reviews 7/10 Room
  • 385 reviews 8.1/10 Service
  • 12 reviews 8/10 WiFi
  • 67 reviews 8/10 Cleanliness
  • 44 reviews 7.5/10 Breakfast
  • 28 reviews 8.6/10 Bar
  • 8 reviews 10/10 Pool

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Pullman Kinshasa Grand Hotel 5 stars

Customer review rating (ALL Rating) 4.3/5 (554 reviews)

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