Novotel Kinshasa La Gombe 4 stars

Customer review rating (ALL Rating) 4.2/5 523 reviews

Novotel Kinshasa La Gombe - Image 1
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Description

Hotel extras

  • Ideally located in the heart of the Kinshasa business district for your business stays.

  • Restaurants and a rooftop bar offering varied cuisine, cocktails and panoramic views.

  • Business stays with modern meeting rooms, professional equipment and a co-working space.

  • Family-friendly hotel with communicating rooms and activities for children.

  • Certified Safe Hotel and Green Key, and voted best hotel in the DRC by the World Travel Award.

Our accommodation(s)

Hotel location

Novotel Kinshasa La Gombe

76 Avenue Bandundu, La Gombe
1204 KINSHASA
Democratic Repub. of Congo

GPS:-4.30384, 15.30503

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  523 reviews

Customer review rating 2.5/5

Jean B. I. Business - Confirmed reviews ALL

not so bad

Cher Monsieur I., Nous vous remercions d'avoir pris le temps de partager votre expérience. Nous regrettons que votre séjour n'ait pas répondu à vos attentes et nous prenons en compte vos remarques. Votre satisfaction est importante pour nous. Cordialement, Novotel Kinshasa La Gombe

Customer review rating 4.0/5

Sixte M. I. Business - Confirmed reviews ALL

I was at Novotel for a two months + business trip, so overall I am satisfied

Dear Sixte M. I., Thank you for your kind feedback. We are pleased to hear that you enjoyed your stay and found our facilities satisfactory during your extended business trip. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Novotel Kinshasa La Gombe

Customer review rating 3.5/5

Serge N. Business - Confirmed reviews ALL

In general,I am having a good time here but the lobby I really small.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.5/5

Pride C. Business - Confirmed reviews ALL

Reception service was quite bad

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 0.5/5

El M. H. Business - Confirmed reviews ALL

My stay was extremely disappointing: there was 0% professionalism in the way issues were handled, 0% empathy from the staff when support was needed, and 0% sense or logic in the decisions that affected my reservation and overall experience.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Other web-users rate our hotel

  • 133 reviews 9.1/10 Location
  • 211 reviews 7.4/10 Room
  • 696 reviews 9/10 Service
  • 16 reviews 9/10 WiFi
  • 97 reviews 8.8/10 Cleanliness
  • 67 reviews 8.8/10 Breakfast
  • 37 reviews 9.3/10 Bar

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Pullman Kinshasa Grand Hotel 5 stars

Customer review rating (ALL Rating) 4.4/5 (687 reviews)

At 3.635 km

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