Novotel Kinshasa La Gombe 4 stars

Customer review rating (ALL Rating) 4.2/5 341 reviews

Novotel Kinshasa La Gombe - Image 1
Novotel Kinshasa La Gombe - Image 2
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Description

Hotel extras

  • Rooms with stunning views of Kinshasa and the Congo River

  • Modern and innovative design

  • Outdoor rooftop pool with views of the city and the Congo River

  • A uniquely central location, in the heart of downtown Gombe.

  • Meeting rooms with a capacity of 50 people incorporating ALL Connect

Our accommodation(s)

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Room 1

Hotel location

Novotel Kinshasa La Gombe

76 Avenue Bandundu, La Gombe
1204 KINSHASA
Democratic Repub. of Congo

GPS:-4.30384, 15.30503

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  341 reviews

Good stay.

Customer review rating 3.5/5

Tensia Solo - Confirmed reviews ALL

Dear Tensia M., We very much appreciate your comments regarding your stay at the Novotel Kinshasa La Gombe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located and very easy to move around

Customer review rating 4.0/5

Jean P. Business - Confirmed reviews ALL

Could be better

Customer review rating 2.0/5

Nina Business - Confirmed reviews ALL

Dear Nouadje Nina Michele O., Thank you for taking the time to tell us about your experience at the Novotel Kinshasa La Gombe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Monsieur B., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Kinshasa La Gombe. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs

I have not received my reward points.

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Dear Mr Boukary, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it\'s apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Other web-users rate our hotel

  • 108 reviews 8.8/10 Location
  • 175 reviews 7.1/10 Room
  • 523 reviews 8.6/10 Service
  • 14 reviews 8.8/10 WiFi
  • 80 reviews 8.4/10 Cleanliness
  • 56 reviews 8.7/10 Breakfast
  • 33 reviews 8.8/10 Bar

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Customer review rating (ALL Rating) 4.4/5 (571 reviews)

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