Novotel Kinshasa La Gombe 4 stars

Customer review rating (ALL Rating) 4.2/5 549 reviews

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Description

Hotel extras

  • Ideally located in the heart of the Kinshasa business district for your business stays.

  • Restaurants and a rooftop bar offering varied cuisine, cocktails and panoramic views.

  • Business stays with modern meeting rooms, professional equipment and a co-working space.

  • Family-friendly hotel with communicating rooms and activities for children.

  • Certified Safe Hotel and Green Key, and voted best hotel in the DRC by the World Travel Award.

Our accommodation(s)

Hotel location

Novotel Kinshasa La Gombe

76 Avenue Bandundu, La Gombe
1204 KINSHASA
Democratic Repub. of Congo

GPS:-4.30384, 15.30503

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  549 reviews

Customer review rating 5.0/5

Didan M. A. Business - Confirmed reviews ALL

Great experience

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 1.0/5

Kalamulla K. Business - Confirmed reviews ALL

Breakfast menu was not having meal from Indian or Asian meal

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 2.5/5

Munken T. Couples - Confirmed reviews ALL

Very pleased by the all service, likely to recommend to others.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 3.5/5

Jah L. Business - Confirmed reviews ALL

All is good here until the staff starts running behind you to pay even if you are still staying in ! In a commercial world it's said " customer's a king " ! How do you run behind a king who stills enjoying his kingdom ?? Do you really trust your clients??? Are you aware that you are one the best in town ?? Please , that doesn't look good from your standard ! The lady named Jered was really professional

Dear Guest, Thank you for taking the time to share your feedback. We apologize for the inconvenience you experienced. You are certainly a king to us. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 2.0/5

Stephane B. P. G. Business - Confirmed reviews ALL

Loud music at reception, swimming pool and lift, breakfast area , very annoying. We're paying hotel to get some rest, not to listen stupid music

Dear Stephane B. P. G., Thank you for your feedback regarding the music levels in various areas of the hotel. We regret that this affected your comfort during your stay. Your comments will be taken into consideration as we continually strive to enhance our guest experience. Best regards, Novotel Kinshasa La Gombe

Other web-users rate our hotel

  • 128 reviews 9.1/10 Location
  • 214 reviews 7.4/10 Room
  • 750 reviews 9.1/10 Service
  • 15 reviews 8.9/10 WiFi
  • 102 reviews 8.8/10 Cleanliness
  • 71 reviews 8.9/10 Breakfast
  • 36 reviews 9.8/10 Bar

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