Novotel Kinshasa La Gombe 4 stars

Customer review rating (ALL Rating) 4.2/5 206 reviews

Novotel Kinshasa La Gombe - Image 1
Novotel Kinshasa La Gombe - Image 2
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Description

Hotel extras

  • Rooms with stunning views of Kinshasa and the Congo River

  • Modern and innovative design

  • Outdoor rooftop pool with views of the city and the Congo River

  • A uniquely central location, in the heart of downtown Gombe.

  • Meeting rooms with a capacity of 50 people incorporating ALL Connect

Our accommodation(s)

Hotel location

Novotel Kinshasa La Gombe

76 Avenue Bandundu, La Gombe
1204 KINSHASA
Democratic Repub. of Congo

GPS:-4.30384, 15.30503

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  206 reviews

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Not good experience like others hotels. The service provide for the room is not very good. For long stay you have only one dental kit. So many things should be changed

Hello Gaston, Thank you for sharing your experience with us following your stay at Novotel Kinshasa La Gombe. We are sorry to hear that certain aspects of your stay did not meet your expectations. Your comments, particularly regarding the room service and comfort, are taken very seriously. They will help us identify areas for improvement to provide a better experience for our guests. We hope to have the opportunity to regain your trust during a future visit and to offer you a stay that meets your expectations. Best regards, The Novotel Kinshasa La Gombe Team

Good location

Customer review rating 5.0/5

Serge N. Business - Confirmed reviews ALL

Easy access to the hotel

Monsieur N., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Kinshasa La Gombe. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs

Well located

Customer review rating 4.5/5

A. Business - Confirmed reviews ALL

The stay was perfect. For the standing of the hotel it will appreciated to have slippers and bathrobe in the room.

Dear Serge A., We very much appreciate your comments regarding your stay at the Novotel Kinshasa La Gombe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Convenient

Customer review rating 4.0/5

Caroline Business - Confirmed reviews ALL

I always enjoy my stay at Novotel La Gombe in Kinshasa. The hotel is well located and comfortable. It’s also becoming a little hub for people in town to have a drink and that’s nice. A little change in the 1st floor restaurant’s menu would be appreciated.

Dear Buffet E., We very much appreciate your comments regarding your stay at the Novotel Kinshasa La Gombe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay, but price and food??

Customer review rating 2.0/5

El M. H. Business - Confirmed reviews ALL

Good stay and clean rooms but : The price that i got on the app as a member was higher than the price you were giving at the hotel? The breakfast was very limited, doesn’t deserve the price we have to pay for !

Dear El M. H., Thank you for taking the time to tell us about your experience at the Novotel Kinshasa La Gombe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Other web-users rate our hotel

  • 86 reviews 9.3/10 Location
  • 123 reviews 7.5/10 Room
  • 352 reviews 8.7/10 Service
  • 10 reviews 9.4/10 WiFi
  • 91 reviews 9.7/10 Vibe
  • 60 reviews 8.5/10 Cleanliness
  • 41 reviews 7.5/10 Breakfast
  • 27 reviews 8.4/10 Bar

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