Novotel Kinshasa La Gombe 4 stars

Customer review rating (ALL Rating) 4.2/5 555 reviews

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Description

Hotel extras

  • Ideally located in the heart of the Kinshasa business district for your business stays.

  • Restaurants and a rooftop bar offering varied cuisine, cocktails and panoramic views.

  • Business stays with modern meeting rooms, professional equipment and a co-working space.

  • Family-friendly hotel with communicating rooms and activities for children.

  • Certified Safe Hotel and Green Key, and voted best hotel in the DRC by the World Travel Award.

Our accommodation(s)

Hotel location

Novotel Kinshasa La Gombe

76 Avenue Bandundu, La Gombe
1204 KINSHASA
Democratic Repub. of Congo

GPS:-4.30384, 15.30503

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  555 reviews

Customer review rating 4.5/5

Herve L. Business - Confirmed reviews ALL

I enjoyed stay at your place, food is good, quality of service as well

Customer review rating 4.0/5

Regis R. Business - Confirmed reviews ALL

All went well

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 3.5/5

Faulet J. Business - Confirmed reviews ALL

The staff was polite and welcoming- night staff were supportive and reactive. Staff at the restaurant was polite too. Service and food was great. The only hick- the A/C in the bedroom became faulty and it was a struggle to fix it. I would have liked to be offered another room then.

Dear Faulet J., Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our staff polite and the service satisfactory. However, we regret the inconvenience caused by the air conditioning issue in your room. While we strive to address such matters efficiently, we understand that an alternative room may have provided a better experience. Your comments will be taken into consideration to enhance our services. Goodbye and best regards, Novotel Kinshasa La Gombe

Customer review rating 1.5/5

Zorom B. Business - Confirmed reviews ALL

They refused to me the welcome drink because someone else made the reservation for me, a Platinum member

Dear Zorom B., Thank you for sharing your experience. I regret that the welcome drink policy impacted your stay. We strive to provide a welcoming atmosphere for all our guests, and I appreciate your feedback regarding our policies. Best regards, Novotel Kinshasa La Gombe

Customer review rating 4.0/5

Samuel M. T. Solo - Confirmed reviews ALL

1. Please improve your response time during booking telephonically. 2. Please have your own appropriate Hotel-Airport shuttle.

Dear Samuel M. T., Thank you for your valuable feedback. We acknowledge your concerns regarding the response time for telephonic bookings and the need for a dedicated hotel-airport shuttle service. Your comments are appreciated as they assist us in enhancing our guest experience. Best regards, Novotel Kinshasa La Gombe

Other web-users rate our hotel

  • 114 reviews 9.1/10 Location
  • 207 reviews 7.3/10 Room
  • 836 reviews 9.3/10 Service
  • 11 reviews 9.1/10 WiFi
  • 106 reviews 9.3/10 Cleanliness
  • 74 reviews 8.3/10 Breakfast
  • 71 reviews 6.8/10 Comfort

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