Novotel Kinshasa La Gombe 4 stars

Customer review rating (ALL Rating) 4.2/5 94 reviews

Novotel Kinshasa La Gombe - Image 1
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Description

Hotel extras

  • Rooms with stunning views of Kinshasa and the Congo River

  • Modern and innovative design

  • Outdoor rooftop pool with views of the city and the Congo River

  • A uniquely central location, in the heart of downtown Gombe.

  • A special place with a unique design for organizing your meetings

Our accommodation(s)

Hotel location

Novotel Kinshasa La Gombe

76 Avenue Bandundu, La Gombe
1204 KINSHASA
Democratic Repub. of Congo

GPS:-4.30384, 15.30503

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  94 reviews

Customer review rating 0.5/5

S. H. Business - Confirmed reviews ALL

you have the worst customer service and reception team room service not done daily reception team lying to customers and requestiing extra amounts on the bill no manager shows up after facing problems with reception team

Dear h. S., Thank you for taking the time to review your experience at Novotel Kinshasa La Gombe. We are sorry that your experience did not live up to your expectations. At Novotel, we strive to provide superior service to every guest, which is why your feedback is very important to us. Please be assured that we are taking the necessary steps to resolve the issue and prevent it from happening again. We thank you for sharing your concerns with us and hope that you will give us the opportunity to serve you better in the near future. Could we continue this discussion by e-mail (hb…) to better understand your concern? Yours sincerely

Brillant customer service

Customer review rating 5.0/5

Christian I. Business - Confirmed reviews ALL

As always, the experience was very pleasant.

Hello Sir, We're delighted to hear you enjoyed your stay at Novotel Kinshasa La Gombe! Your happiness is our top priority. We look forward to welcoming you back soon for an equally memorable experience. The Réception

Newly upgraded hotel in Gombe

Customer review rating 4.0/5

Wpnfm-fm Business - Confirmed reviews ALL

All one expects from a Novotel: clean, warm welcome, efficient staff and good internet.

Dear Frederik C. M., Thanks for taking the time to share your review. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back at Novotel Kinshasa la Gombe in the near future. Sincerely, Jenny Ezaty Front Office Manager

Nice member of staff

Customer review rating 5.0/5

Mimi I. Solo - Confirmed reviews ALL

My second time since last November The manager madame Jenny is the best, always smiling always makes me wanna hug her, service is quick My favorite receptionist was Samantha always making sure I get what I wanted And Zizina at Kaukau is my top girl always there asking if you need anything All the staff were nice too I love staying at novotel kinshasa that's my go to hotel in the capital 💜

Dear Mimi Wambi i., Thank you for your great review. At Novotel Kinshasa la Gombe, we work hard to offer high-quality service to every guest. We will share this feedback with Samantha and Zizina to give them the recognition that they deserve. Once more thank you and we hope to welcoming you again very soon. Jenny E. Front Office Manager

Good Stay.

Customer review rating 4.0/5

Tkn Friends - Confirmed reviews ALL

Friendly and professional personnel. Well furnished and decorated.

Dear Thierry K., Thank you for sharing a review of your recent experience. Our team here at Novotel Kinshasa la Gombe is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. Sincerely, Jenny Ezaty Ezaro Front Office Manager

Other web-users rate our hotel

  • 34 reviews 9.4/10 Location
  • 49 reviews 7/10 Room
  • 137 reviews 8.1/10 Service
  • 6 reviews 10/10 WiFi
  • 38 reviews 9.7/10 Vibe
  • 31 reviews 7.9/10 Cleanliness
  • 22 reviews 9.5/10 Breakfast
  • 17 reviews 9.7/10 Amenities

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Customer review rating (ALL Rating) 4.3/5 (688 reviews)

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