Pullman Kinshasa Grand Hotel 5 stars

Customer review rating (ALL Rating) 4.3/5 539 reviews

Pullman Kinshasa Grand Hotel - Image 1
Pullman Kinshasa Grand Hotel - Image 2
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Description

Hotel extras

  • In the heart of the business district, close to the downtown area.

  • SAFE HOTELS PREMIUM certification

  • A large relaxation area: pool, fitness center, tennis, hammam and sauna.

  • 11 modern meeting rooms.

  • Flexible and creative dining with 4 restaurants, 2 bars and a nightclub.

Our accommodation(s)

Hotel location

Pullman Kinshasa Grand Hotel

4 Avenue Batetela
9535 KINSHASA
Democratic Repub. of Congo

GPS:-4.312444, 15.273444

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  539 reviews

TripAdvisor Rating  4.5/5  647 reviews

Certificate of excellence 2024

Good and safe place to stay in Kinshasa!

Customer review rating 4.0/5

Cheikh Business - Confirmed reviews ALL

Super welcome, nice location. Room size could be improved, as well as furniture, but service was very good and staff is super friendly. Very secured location! Very good experience!

Dear Cheik B., We very much appreciate your comments regarding your stay at the Pullman Kinshasa Grand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jenny Ezaty Guest Experience Manager

Good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

There is a general problem with not keeping booking records which is a great inconvenience on arrival at this hotel. My booking are managed by my employer but am always asked to pay in cash or rejected

Dear Taonga Francisco B., Thank you for taking the time to tell us about your experience at the Pullman Kinshasa Grand Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jenny Ezaty Guest Experience Manager

Good Stay

Customer review rating 5.0/5

Taha M. Business - Confirmed reviews ALL

Well served and good location.

Dear Mr. M., We very much appreciate your comments regarding your stay at the Pullman Kinshasa Grand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jenny Ezaty Guest Experience Manager

Under a pullman

Customer review rating 2.5/5

Ricardo A. Business - Confirmed reviews ALL

The level is not at a pullman level

Dear Ricardo A., Thank you for taking the time to lwrite us us the review. We are always tryng to improve ourservice and we are really sorry that we did not meet our expectations. We’d like to invite you to give us another chance to demonstrate the quality of our service. Please get in touch with us directly on + 24…3. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jenny Ezaty Guest Experience Manager

i'm satisfied

Customer review rating 4.0/5

Jules M. Solo - Confirmed reviews ALL

It's appreciate

Dear Mr. M., Thank you for taking the time to leave a review regarding your stay at the Pullman Kinshasa Grand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jenny Ezaty Guest Experience Manager

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Other web-users rate our hotel

  • 201 reviews 9.4/10 Location
  • 276 reviews 8.5/10 Room
  • 1,726 reviews 9.6/10 Service
  • 10 reviews 8.9/10 WiFi
  • 610 reviews 9.4/10 Food
  • 307 reviews 9.7/10 Vibe
  • 205 reviews 9/10 Breakfast
  • 113 reviews 7.7/10 Cleanliness

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