Pullman Kinshasa Grand Hotel 5 stars

Customer review rating (ALL Rating) 4.3/5 792 reviews

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Pullman Kinshasa Grand Hotel - Image 1
Pullman Kinshasa Grand Hotel - Image 2
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4 Avenue Batetela, 9535 KINSHASA, Democratic Repub. of Congo

Description

Hotel extras

  • At the heart of the business district, near the city center.

  • SAFE HOTELS PREMIUM certification

  • A vast relaxation area: pool, fitness room, tennis courts, hammam, and sauna.

  • 11 modern meeting rooms.

  • 4 restaurants, 2 bars, and a nightclub for flexible and creative dining.

Our accommodation(s)

Hotel location

Pullman Kinshasa Grand Hotel

4 Avenue Batetela
9535 KINSHASA
Democratic Repub. of Congo

GPS:-4.312444, 15.273444

Telephone
Fax +243 858 000 111

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  792 reviews

Customer review rating 5.0/5

Bafolonga C. L. Couples - Confirmed reviews ALL

I really appreciate you on how you have manage to handle our stay during our time in Kinshasa Gombe. We can’t wait to come back soon. Thank you to you all ✅🙏

Dear Guest, Thank you very much for your kind and thoughtful feedback. We are truly delighted to know that you appreciated the way your stay was handled during your time in Kinshasa Gombe. Your satisfaction means a lot to us. We look forward to welcoming you back very soon for another memorable experience. Kind regards, Jenny Ezaty Guest Experience Manager +24… 923

Customer review rating 2.5/5

O. C. O. C. Business - Confirmed reviews ALL

I had problems with my invoice, my luggage, people at the buffet (breakfast) not very nice (in particular the guy making the omelettes). I feel that with this price, the quality of the service needs to improve.

Dear Mr. Costle, Thank you so much for taking the time to share your experience at Pullman Kinshasa Grand Hôtel. We are truly sorry to hear that several aspects of your stay did not meet your expectations. We sincerely regret the issues you encountered with your invoice and luggage, as well as your experience during breakfast. We are especially sorry if the interaction at the omelette station felt unpleasant — this is certainly not the warm and attentive service we strive to offer every guest. Your feedback means a lot to us, and we are already sharing your comments with our team to ensure we improve both our service and guest experience. We completely understand your expectations, especially in relation to the price, and we truly appreciate you bringing this to our attention. We hope to have the pleasure of welcoming you again and offering you a much smoother and more enjoyable stay next time. Warm regards, Jenny Ezaty Guest Experience Manager ez… +24… 923

Customer review rating 4.5/5

Jonathan A. Business - Confirmed reviews ALL

I didn’t really enjoy the stay because of meetings that i had and I didn’t have enough time. Hope next stay will be for more days then I’ll enjoy

Dear Guest, Thank you for your feedback. We regret that your recent stay did not allow you to fully enjoy our facilities due to your busy schedule. We truly hope that your next visit will give you more time to relax and experience all that we have to offer. We would be delighted to welcome you again and ensure a more enjoyable and memorable stay. Kind regards, Jenny Ezaty Guest Experience Manager ez… +24… 923

Customer review rating 4.5/5

Makonde B. Couples - Confirmed reviews ALL

Thank you very much for the service and was very happy for the staffs

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jenny Ezaty Guest Experience Manager

Customer review rating 5.0/5

Lydia O. Business - Confirmed reviews ALL

I loved my stay. Staff were very friendly and helpful. My gratitude to Jowas. Thank you.

Dear Mrs. O., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jenny Ezaty Guest Experience Manager ez… +24… 923

Other web-users rate our hotel

  • 254 reviews 9.5/10 Location
  • 233 reviews 7.1/10 Room
  • 2,343 reviews 9.7/10 Service
  • 14 reviews 5.1/10 WiFi
  • 765 reviews 9.6/10 Food
  • 275 reviews 9.5/10 Breakfast
  • 101 reviews 8/10 Cleanliness
  • 85 reviews 6.5/10 Comfort

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