Pullman Kinshasa Grand Hotel 5 stars

Name: Pullman Kinshasa Grand Hotel, hotel in the Democratic Republic Of Congo - ALL
Address: 4 Avenue Batetela, KINSHASA, 9535, CD
Telephone: +243858000111
Rating: 4.3

Customer review rating (ALL Rating) 4.3/5 875 reviews

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4 Avenue Batetela, 9535 KINSHASA, Democratic Repub. of Congo

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Pullman Kinshasa Grand Hotel

Hotels combining lifestyle and design, for business and leisure

The Pullman Kinshasa Grand Hotel in the heart of the city, with its 369 air-conditioned rooms and suites, offers all the modern comforts, with upscale bedding, private bathroom, and WIFI. For your relaxation, our hotel has a garden with pool and terrace, a fitness room, spa, tennis courts, 4 restaurants and 2 bars, and a nightclub. With 11 conference and seminar rooms, it is also ideal for planning your professional events.

Overlooking the Congo River in the heart of the business district, Pullman Kinshasa Grand Hotel is a 20-minute walk from the Palais de la Nation and the mausoleum of Laurent Désiré Kabila. In just 15 minutes by car, you can visit the Kinshasa Museum and Academy of Fine Arts, Notre-Dame du Congo Cathedral, and the Central Market. To escape the city, you can also recharge your batteries at Ma Vallée lake or enjoy a fabulous experience at the bonobo sanctuary, a 1-hour drive from the hotel.

Each atmosphere is designed to create intense moments of enjoyment, in harmony with the senses. A unique culinary and taste experience that our guests love to rediscover every time they visit our dining areas.

When they enter the doors of our hotel, our guests discover a circle of trust that guarantees them an exceptional stay; in the heart of the diplomatic and business district in Kinshasa, the capital of the DRC.

ERIC LEGRAS, Hotel Management

Hotel extras

At the heart of the business district, near the city center.
SAFE HOTELS PREMIUM certification
A vast relaxation area: pool, fitness room, tennis courts, hammam, and sauna.
11 modern meeting rooms.
4 restaurants, 2 bars, and a nightclub for flexible and creative dining.

Our accommodation(s)

Room

Chambre Standard avec 1 lit King

3 pers. max
25 m² / 269 sq ft

Bedding 1 x King size bed(s)

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Room

Standard Room with 2 Twin Beds

3 pers. max
25 m² / 269 sq ft

Bedding 2 x Twin bed(s)
Views: Pool side or River side

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Room

Superior Room with 1 King-Size Bed

3 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)
Views: Lake View

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Room

Deluxe Room with 1 King-Size Bed

3 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)
Views: Panorama view or Pool side or River side
Most of the accommodation: Balcony or Dining room / area

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Room

Executive Room with 1 King-Size Bed

3 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)

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Suite

Junior Suite with 1 King-Size Bed

3 pers. max
45 m² / 484 sq ft

Bedding 1 x King size bed(s)
Views: City View or Garden View or River side

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Suite

Deluxe Suite with 1 king-size bed

3 pers. max
50 m² / 538 sq ft

Bedding 1 x King size bed(s)

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Suite

Executive Suite with 1 King-Size Bed

3 pers. max
65 m² / 699 sq ft

Bedding 1 x King size bed(s)
Views: Lake View

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Hotel location

Pullman Kinshasa Grand Hotel

4 Avenue Batetela
9535 KINSHASA
Democratic Repub. of Congo

GPS:-4.312444, 15.273444

+243 858 000 111

BOULEVARD DU 30 JUIN

Tourist attraction

Access: 1 km / 0.62 mi 5 min drive

LEMERA

Art and Culture

Access: 2 km / 1.24 mi 10 min drive

MAUSOLEE L -D KABILA

Art and Culture

Access: 2 km / 1.24 mi 10 min drive

IMMEUBLES SABENA

Art and Culture

Access: 5 km / 3.11 mi 15 min drive

MARCHE CENTRAL

Tourist attraction

Access: 5 km / 3.11 mi 15 min drive

EGLISE SAINTE ANNE

Art and Culture

Access: 5 km / 3.11 mi 15 min drive

ACADEMIES DES BEAUX ARTS

Museums

Access: 10 km / 6.21 mi 20 min drive

JARDIN BOTANIQUE

Botanical gardens

Access: 20 km / 12.43 mi 25 min drive

MUSEE NATIONAL DE KINSHASA

Museums

Access: 20 km / 12.43 mi 30 min drive

JARDIN ZOOLOGIQUE

Zoo

Access: 20 km / 12.43 mi 25 min drive

Lake

Bay

Restaurant and cafe district

Access: 2 km / 1.243 mi 10 min walk / 5 min drive

Taxi

8.69 € 10 USD

Shopping district

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets not allowed
Restaurant
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

RESTAURANT L'OKAPI

This gourmet restaurant offers an array of international dishes and a different set menu every week, to be enjoyed with a wide selection of wines.

Les Paillotes

By the pool or in our straw huts flanked by gardens, come and enjoy cocktails from the bar, our trendy salads, skewers and pizzas cooked in a wood oven.

Atrium

Coffee and tea place

Etoile

There are two more reasons to discover L'Etoile: The Sushi Experience Restaurant with traditional and innovative Japanese cuisine and Bar Belvedere with multiple signature cocktails.

LE BOMENGO

BAR PISCINE

Throughout the day, our hostesses will be delighted to offer you a refreshing drink while you relax on one of our poolside deckchairs or on one of our comfortable terraces. Lounge music in the afternoon and a live band in the evening

Atmosphere Night Club

Situé au Pullman Kinshasa Grand Hôtel, le night club propose une ambiance chic et vibrante. Lumières, musique et design moderne offrent un cadre idéal pour vivre une nuit inoubliable. Entre danse, et cocktails, l'expérience est résolument cosmopolite.

Meetings & Events

Number of Meeting Room: 9
Surface of the largest room: 750 m² / 8072 sq ft
Maximum seats capacity: 650
Maximum capacity for banquets: 450

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.3/5 875 reviews

Diana C. Business - 7/13/2026 Confirmed reviews ALL

Rooms have humidity in them and tou can actually smell it once you rnter the room. I had a small problem with the water in my room, where it was dark yellow and requested assistance and was recommended to ooen the water and wait for it to get better after an hour the water stayed yellow i informed them they told me they will send a technician which never came i ended up switching multiple rooms at 12 midnight because the water problem was the same.

Dear valued Guest, Thank you for sharing your feedback with us. We sincerely regret the inconvenience you experienced regarding the humidity in the rooms and the water issue during your stay. We also apologize for the delay in assistance and the inconvenience of having to change rooms late at night. Your comments have been shared with the relevant teams and will be carefully reviewed to prevent such situations from recurring. We appreciate your feedback and hope to have the opportunity to restore your confidence during a future stay. Kind regards, Jenny Ezaty Guest Experience Manager +24… 923 ez…

Ariela A. Business - 7/11/2026 Confirmed reviews ALL

I arrived at midnight after a long travel hoping to shower, I wasn't informed at reception there's no water. As i get to the room, I find out there's no water. I called reception and they've confirmed there a power outage since 9am. They Offred that midnight I'll go to the hotel addition to shower and return to my room! You should have accommodate to a room with water as it's was midnight and inform that tomorrow I'll be transferred to another room. check-in is slow, so i checked online yet had to re-check in upon arrival.

Dear Mrs A., Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the lack of water upon your arrival and for not informing you of the situation during check-in. We also regret the slow check-in process and understand your disappointment after a long journey. Your comments have been shared with the relevant teams as we continuously work to improve our communication and service standards. We truly appreciate your feedback and hope to have the opportunity to provide you with a much better experience in the future. Kind regards, Jenny Ezaty Guest Experience Manager ez… +24… 923

Mongo B. Solo - 7/8/2026 Confirmed reviews ALL

Dear valued Guest, Thank you very much for your kind feedback. We are delighted to know that you had a wonderful stay and that our team took great care of you throughout your visit. We also appreciate your comment regarding the shower size in rooms 318 and 207. Please rest assured that your feedback has been shared with the relevant teams as part of our continuous improvement efforts. We look forward to welcoming you again soon at Pullman Kinshasa. Kind regards, Jenny Ezaty Guest Experience Manager

Jo R. Business - 7/6/2026 Confirmed reviews ALL

Dear Jo R., Thank you for your feedback. We regret that our breakfast experience did not fully meet your expectations compared to your recent stay in Lubumbashi. Your comments regarding the presentation and quality have been shared with the relevant teams for improvement. We hope to welcome you again soon for a better experience. Kind regards, Jenny Ezaty Guest Experience Manager +24… 923

Manasse B. Families - 6/24/2026 Confirmed reviews ALL

Dear Manasse B., We very much appreciate your comments regarding your stay at the Pullman Kinshasa Grand Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jenny Ezaty Guest Experience Manager

Web-users rating

Other web-users rate our hotel

246 reviews 9.4/10 Location
228 reviews 6.9/10 Room
2,635 reviews 9.7/10 Service
14 reviews 5.5/10 WiFi
845 reviews 9.6/10 Food
577 reviews 9.9/10 Vibe
245 reviews 9.5/10 Breakfast
91 reviews 7.6/10 Cleanliness

29 reviews 9.4/10 Location
79 reviews 6.6/10 Room
154 reviews 8.2/10 Service
11 reviews 4.5/10 WiFi
37 reviews 8.8/10 Food
37 reviews 7.2/10 Cleanliness
27 reviews 5.8/10 Comfort
21 reviews 9.3/10 Breakfast

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

The Pullman Kinshasa Grand Hotel offers a variety of comfortable accommodations including:

Standard Room with 1 King size bed or 2 Twin beds
Superior Room with 1 King-size bed
Deluxe Room with 1 King-size bed
Executive Room with 1 King-size bed
Junior, Deluxe, and Executive Suites with 1 King-size bed

Our suites and executive rooms are perfect for families and business travelers, often featuring balconies and panoramic views.

What services and amenities are available?

What dining options are available?

The Pullman Kinshasa Grand Hotel offers diverse dining experiences:

Restaurant L'Okapi: Gourmet international cuisine, open Sunday for brunch from 01:00 PM to 06:00 PM.
Les Paillotes: Poolside international dishes, pizzas, and salads.
L'Etoile: Japanese sushi experience and Bar Belvedere.
Atrium: Coffee and tea place.
Atmosphere Night Club: Chic ambiance with cocktails and snacks.

Room service is available for breakfast in bed and hot meals.

What are the check-in and check-out times?

At the Pullman Kinshasa Grand Hotel, check-in is from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Pullman Kinshasa Grand Hotel regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.

What is the cancellation policy?

Can I bring my pet?

Can I book a meeting room?

Can I organize an event or a wedding?

The Pullman Kinshasa Grand Hotel is perfectly equipped to host your events and weddings with two rooms, including the Congo room and a marquee, accommodating up to 700 people. We offer specialized packages with international or Congolese set menus to suit your celebration. Our facilities also include:

Restaurant L'Okapi (100 guests)
Les Paillotes with terrace and gardens (60 guests)
Atmosphere Night Club (100 guests)

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What landmarks or attractions can be visited on foot from the hotel?

What are the spa highlights and what treatments are offered?

Does the hotel have a rooftop with a view and is it open to the public?

What amenities are available for business travelers?

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All our hotels in Kinshasa Hotels

Pullman Kinshasa Grand Hotel 5 stars

Description

Hotel extras

Our accommodation(s)

Chambre Standard avec 1 lit King

Standard Room with 2 Twin Beds

Junior Suite with 1 King-Size Bed

Deluxe Suite with 1 king-size bed

Executive Suite with 1 King-Size Bed

Hotel location

Access and transport

Hotel services

RESTAURANT L'OKAPI

Les Paillotes

LE BOMENGO

BAR PISCINE

Atmosphere Night Club

2 breakfasts

Pool

Fitness center

Spa

Meetings & Events

Weddings

Our guest reviews

Web-users rating

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

Are there any special offers or discounts available?

What is the cancellation policy?

Can I bring my pet?

Can I book a meeting room?

Can I organize an event or a wedding?

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What landmarks or attractions can be visited on foot from the hotel?

What are the spa highlights and what treatments are offered?

Does the hotel have a rooftop with a view and is it open to the public?

What amenities are available for business travelers?

Our other establishments nearby