Pullman Kinshasa Grand Hotel 5 stars

Customer review rating (ALL Rating) 4.4/5 689 reviews

Best price
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Pullman Kinshasa Grand Hotel - Image 1
Pullman Kinshasa Grand Hotel - Image 2
Pullman Kinshasa Grand Hotel - Image 3
Pullman Kinshasa Grand Hotel - Image 4
4 Avenue Batetela, 9535 KINSHASA, Democratic Repub. of Congo

Description

Hotel extras

  • At the heart of the business district, near the city center.

  • SAFE HOTELS PREMIUM certification

  • A vast relaxation area: pool, fitness room, tennis courts, hammam, and sauna.

  • 11 modern meeting rooms.

  • 4 restaurants, 2 bars, and a nightclub for flexible and creative dining.

Our accommodation(s)

Hotel location

Pullman Kinshasa Grand Hotel

4 Avenue Batetela
9535 KINSHASA
Democratic Repub. of Congo

GPS:-4.312444, 15.273444

Telephone
Fax +243 858 000 111

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  689 reviews

TripAdvisor Rating  4.4/5  683 reviews

Certificate of excellence 2024

Customer review rating 2.5/5

Hoyle E. Business - Confirmed reviews ALL

The room was ok, clean with good linen and fresh towels. Overall the room was expensive, but no complaints. The restaurant food is very poor. My starter was inedible, the main overcooked. Very slow service, and very expensive. The lobby bar is even worse. Rude staff, an hour wait for a pizza with no apology, and a $150 bill for very poor food and service. I think the catering and service lets this hotel down, and could easily be improved

Dear Hoyle E., Thank you for sharing your feedback regarding your recent stay with us. While we are pleased to hear that you found your room to be clean and comfortable, we regret to learn that your dining experience did not meet your expectations. We strive to provide quality food and attentive service in all our dining venues, and your comments regarding the restaurant and lobby bar have been duly noted. We appreciate your insights as they help us identify areas for improvement and enhance our guests' experiences. We hope to have the opportunity to welcome you back in the future. Sincerely, Jenny Ezaty Guest Experience Manager ez…

Customer review rating 3.5/5

Mukuna E. Business - Confirmed reviews ALL

- Overall good service - Diamond Check in Desk did not have any personne attendons to it - Aircon could be improved - Hot water does not sème to be fonctionnent properly.

Cher Monsieur Mukuna., Nous vous remercions d'avoir pris le temps de partager vos impressions à la suite de votre séjour au Pullman Kinshasa Grand Hôtel . Nous prenons note de vos commentaires concernant le service au check-in et les problèmes de climatisation et d'eau chaude. Votre retour est précieux et sera pris en considération pour améliorer notre service. Cordialement, Jenny E. Guest Experience Manager ez…

Customer review rating 4.0/5

Likiya S. I. Business - Confirmed reviews ALL

Perfect blend of modern elegance and Congolese charm. With stylish rooms, and versatile event spaces, it’s the ideal destination for business, leisure, and memorable gatherings. Panoramic city views, and a warm atmosphere that makes every stay unique.

Dear Likiya S. I., Thank you for your kind words regarding your recent stay at Pullman Kinshasa Grand Hôtel. We are delighted that you appreciated our modern elegance and Congolese charm, as well as the panoramic views and warm atmosphere. It is our pleasure to provide a unique experience for our guests. Best regards, Jenny Ezaty Guest Experience Manager

Customer review rating 5.0/5

Hela F. Business - Confirmed reviews ALL

Excellent hôtel

Chère Hela F., Nous vous remercions sincèrement pour vos commentaires positifs. Nous sommes ravis que vous ayez passé un bon séjour et que notre hôtel ait répondu à vos attentes. Cordialement, Jenny Ezaty Guest Experience Manager

The pearl of Kinshasa

TripAdvisor rating 5.0/5

annnyaga TripAdvisor review

My husband and I had an amazing stay. The staff are very friendly and helpful right from the entrance, the ambiance is good and yummy food with an array of options. We will certainly be back.

Dear Ann Y., hank you so much for your positive feedback. We appreciate your kind words and are so glad that you enjoyed your stay at Pullman Kinshasa Grand Hôtel. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again. Sincerly, Jenny E. Guest Experience Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 226 reviews 9.6/10 Location
  • 221 reviews 7.5/10 Room
  • 1,866 reviews 9.7/10 Service
  • 10 reviews 7.8/10 WiFi
  • 654 reviews 9.5/10 Food
  • 252 reviews 9.4/10 Breakfast
  • 106 reviews 7.7/10 Cleanliness
  • 78 reviews 6.6/10 Comfort

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Customer review rating (ALL Rating) 4.2/5 (523 reviews)

At 3.635 km

See the hotel
All our hotels in Kinshasa

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.