Pullman Kinshasa Grand Hotel 5 stars

Excellent breakfast buffet. Room was not made 1 day Mould in shower Lime spurts in toilet

I stayed for two night in the old wing which has seen its better days, but as everything it depends what you compare with. It was clean, shower worked and the view was good. Maybe this is what you can expect in a town like Kinshasa. Breakfast is served in the never part and that was very good as well as the pool area next to the restaurant. Though, a piece of advise, bring cash, the ATMs does not sometimes give you cash but there maybe a debit on your account, be careful.

Dear Mr, I can insure that I was properly recepted by your team when I arrived. I appreciated all the service (bedroom, the team from the reception and at the restaurant). I will never forget the last food I have eat last week on Wednesday. It was food of big Cossa crossa. I will planne a trip with my wife, giving her an opportunity allowing to discover your good services. Once again, thank you a lot. Etienne M.

It was a very short stay so not much to say, initially had a terrible experience regarding reservations and check in, but it was eventually resolved. We are flight crew that flew in over night and so had made a note on our reservation that we would be arriving early in the morning to check in. The reservation had been made for the night before so as to assure our rooms would be available, and we also had our handlers confirm with the hotel of our arrival. But when we got there we were told the reservation had been cancelled by the hotel. We had to wait an extra hour to finally get our rooms which was very bad considering we had flown all night and were in need of immediate rest before our next flight. The issue was however resolved and the remainder of the stay was okay.

all was good in general

Great experience as always, nothing much to say

Un service au top.

great

It was pleasent and very professional. Please make sure that Bathroom water does not reach the door when you are in it as it destroying the woods of the doors

Check in and check out were convenient - front desk staff were professional and helpful. Room was comfortable and all amenities worked well. Housekeeping staff were courteous and efficient. The food was so bad that one dinner, breaded fish, was inedible. Very disappointing because the last time I was there, over a year ago, the food was excellent. I recall that I asked to see the chef so that I could compliment him on the delicious food, both in the bar area and in the restaurant. It was therefore even more disappointing this time that the food was so bad. Considering changing hotel for future trips.

My experience was very good, only that air-condition water was dripping in my room (728) from the toilet and make the room dirty

Except the internet connection this time... everything was very good.. Everybody was nice to me starting from people at entry till the rooftop people... especially the Amazing friend Arthuro and his manager Jacque, they were very kind and very friendly, witch made my experience a better one.

It was a very nice stay, the staff is very welcoming and the service was good too i had some problems with the internet. But the rest was fine. Thanks to Joel from the front desk for the service.

I had a pleasant stay at the hotel. The room was nice and food good.

While the hotel is nice the staff is not very professional: reception does not return calls? restaurant staff not attentive when clients arrive and usually more interested in the discussion with colleagues or other clients