Pullman Rotorua 5 stars

Customer review rating (ALL Rating) 4.5/5 1,418 reviews

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Description

Hotel extras

  • Steps away from bars restaurants & shopping

  • Close to geothermal hot springs

  • Vibrant & contemporary dining at Barrel & Co Bar and Grill with fresh and local produce

  • Bright, flexible space for effective events

Our accommodation(s)

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Hotel location

Pullman Rotorua

1135 Arawa St
3010 ROTORUA
New Zealand

GPS:-38.134659, 176.252605

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Barrel & Co. Bar and Grill

Set in the geothermal heart of Rotorua, our kitchen is inspired by a land where the earth breathes, forests thrive, and food carries deep cultural roots. Here, steakhouse tradition meets the wild, untamed spirit of Aotearoa.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,418 reviews

Customer review rating 5.0/5

Alison S. Couples - Confirmed reviews ALL

Again a warm welcome, loved our room with a lake view. Enjoyed dinner in the evening with flavours of Aotearoa being celebrated.

Dear Alison S., Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay and appreciated the warm welcome from our team, as well as the beautiful lake view from your room. We look forward to welcoming you back for another memorable experience. Regards Annabel Front Office Pullman Rotorua

Customer review rating 5.0/5

Mark S. Couples - Confirmed reviews ALL

Friendly service, warm welcome and beautiful hotel. Dinner was excellent, we were looked after by Tony, who made the experience exceptional.

Dear Mark S., Thank you for your positive feedback regarding your stay at Pullman Rotorua. We are delighted to hear that you enjoyed our ideal location, exceptional service from Tony, and the dinner experience. Your kind words motivate us to continue providing outstanding hospitality. Regards Annabel Front Office Pullman Rotorua

Customer review rating 5.0/5

Tony F. Business - Confirmed reviews ALL

Great staff, nice room, great bed

Dear Tony, Thank you for your kind words regarding our staff and accommodations. We are delighted that you enjoyed your stay and found our bed to be comfortable. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Kind regards, Robert Andren General Manager

Customer review rating 3.5/5

David R. Couples - Confirmed reviews ALL

Staff very helpful, friendly and attentive

Dear David, Thank you for your feedback regarding your recent stay. I am pleased to hear that you found the room comfortable and appreciated the helpfulness of our staff. Your comments about the bathroom layout and breakfast will be taken into consideration for future improvements. Kind regards, Robert Andren General Manager

Customer review rating 4.5/5

Jose A. G. Business - Confirmed reviews ALL

You’re always looked after and make your stay feels at home

Dear Jose, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location convenient and that our team provided excellent service, making you feel at home. Your feedback is greatly appreciated. Kind regards, Robert Andren General Manager

Other web-users rate our hotel

  • 627 reviews 8.6/10 Location
  • 1,055 reviews 8/10 Room
  • 943 reviews 8.6/10 Service
  • 9 reviews 2.4/10 WiFi
  • 348 reviews 7.4/10 Food
  • 302 reviews 7.6/10 Breakfast
  • 282 reviews 8.1/10 Cleanliness
  • 229 reviews 4.6/10 Value

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