Pullman Rotorua 5 stars

Customer review rating (ALL Rating) 4.5/5 1,475 reviews

Pullman Rotorua - Image 1
Pullman Rotorua - Image 2
Pullman Rotorua - Image 3
Pullman Rotorua - Image 4

Description

Hotel extras

  • Steps away from bars restaurants & shopping

  • Close to geothermal hot springs

  • Vibrant & contemporary dining at Barrel & Co Bar and Grill with fresh and local produce

  • Bright, flexible space for effective events

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Pullman Rotorua

1135 Arawa St
3010 ROTORUA
New Zealand

GPS:-38.134659, 176.252605

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Barrel & Co. Bar and Grill

Farm-to-table cooking that centres around an intimate open kitchen with a welcoming sense of theatre. Barrel & Co. is our cosmopolitan brasserie looking onto Arawa Street.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,475 reviews

TripAdvisor Rating  4.1/5  364 reviews

Certificate of excellence 2025

Customer review rating 2.5/5

Sarah K. Families - Confirmed reviews ALL

Service was not as expected at this hotel. This was the first time we experienced rudeness on our trip. Not what I was expecting. I would not stay there again.

Customer review rating 5.0/5

Anita C. Couples - Confirmed reviews ALL

We booked a suite with the most view. The room is the largest we've been in, had everything we needed.

Dear Anita C., We very much appreciate your comments regarding your stay at the Pullman Rotorua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabel Pullman Rotorua

Customer review rating 5.0/5

Bruce T. Couples - Confirmed reviews ALL

We had a quick check in, help with our bags, and easy valet park of our rental car. A very spacious room with a view of the lake and a comfy bed.

Dear Bruce T., We very much appreciate your comments regarding your stay at the Pullman Rotorua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabel Pullman Rotorua

Customer review rating 5.0/5

Alison S. Couples - Confirmed reviews ALL

Always enjoy our visits to our hometown of Rotorua when we can stay feeling so welcome

Dear Alison S., We very much appreciate your comments regarding your stay at the Pullman Rotorua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabel Pullman Rotorua

Customer review rating 2.5/5

John D. Solo - Confirmed reviews ALL

Average

In partnership with TripAdvisor

Other web-users rate our hotel

  • 704 reviews 8.6/10 Location
  • 1,126 reviews 7.9/10 Room
  • 1,024 reviews 8.5/10 Service
  • 12 reviews 6.4/10 WiFi
  • 315 reviews 7.7/10 Breakfast
  • 308 reviews 7.7/10 Cleanliness
  • 245 reviews 4.7/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Rotorua