Mercure Larnaca Finikoudes Beach 3 stars

Dear Stephen, Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our staff, breakfast, and overall hotel experience. Regarding your comments about the location, we understand that perceptions of a city-centre setting can vary depending on personal preferences. Our hotel is located in a vibrant central area close to the beach, restaurants, and nightlife, which naturally brings a lively urban atmosphere, particularly during evening hours. While this is appreciated by many guests seeking an active and accessible location, we also understand it may feel less suitable for those looking for a quieter environment. We thank you again for your comments and hope to welcome you back in the future. Warm regards, Group General Manager

Dear Peter, Thank you for your feedback. We are sorry to hear that you experienced difficulties connecting to our WiFi during your short stay. This is not the standard we aim to provide, as our connectivity is generally stable and reliable throughout the hotel. On rare occasions, individual room-specific signal or device compatibility issues can occur, and our technical team always works to resolve them as quickly as possible. We regret that in your case the issue could not be fully resolved during your visit. Please be assured that your comments have been shared with our technical team for further review to ensure we continue improving service consistency. Thank you once again for bringing this to our attention. Warm regards, Group General Manager

Dear Wolfgang, Thank you for taking the time to share your feedback with us. We are very pleased to hear that you enjoyed our breakfast and found our team friendly and welcoming, your kind words are sincerely appreciated. At the same time, we are sorry to learn that your experience regarding your Accor status recognition did not meet your expectations. We fully understand your comments and the importance of loyalty recognition for our valued members. As your booking was made through a third party, certain membership benefits may not always be automatically reflected at check-in, however, we acknowledge that your status should still be properly reviewed and recognized whenever possible. Your feedback has been shared with our management team for further review to ensure we improve consistency in how we acknowledge and value our loyal guests. We truly appreciate your honesty and hope to have the opportunity to restore your confidence in a future stay. Warm regards, Group General Manager

Dear Alan, Thank you very much for your kind feedback. We are delighted to hear that you enjoyed your spacious room on a high floor and that the facilities met your expectations. It is wonderful to know that you appreciated the rooftop pool and bar, as well as the in-room amenities such as the seating area, televisions, modern shower, storage space, workspace, and coffee maker. Your positive comments are truly appreciated and will be shared with our team. We look forward to welcoming you back again in the future. Warm regards, Group General Manager

Dear Farah, Thank you very much for sharing your detailed feedback. We are pleased to hear that you enjoyed your stay, especially our central location, comfortable rooms, breakfast offering, and the helpfulness of our reception team. It is also wonderful to know that you appreciated the bathroom facilities and amenities provided. We take note of your comment regarding external noise for rooms facing the road. While this is influenced by the vibrant city center surroundings, we always aim to ensure guest comfort and will continue to look at ways to improve the overall experience. Thank you once again for your comments, and we hope to welcome you back in the future. Warm regards, Group General Manager