Dear Stuart, Thank you for your lovely feedback! We are delighted that you enjoyed our convenient location, comfortable bed, and excellent breakfast. It is wonderful to hear that you found it easy to explore Larnaca’s main attractions and enjoy the great variety of restaurants nearby. We hope to welcome you back for another relaxing stay soon! Kind regards, Group General Manager

Dear Ron, Thank you for such a wonderful review! We are delighted that even during your one-night stay, we were able to make such a great impression. It is fantastic to hear that you loved the room, location, and overall experience and your “3 stars that felt like 5” comment truly made our day! We hope that next time you visit Larnaca, you will stay with us for a little longer. Kind regards, Group General Manager

Dear David, Thank you for your wonderful feedback! We are delighted that you enjoyed our friendly team, clean rooms, excellent breakfast, and central location. It is especially great to hear that you would recommend us and stay with us again. We look forward to welcoming you back soon! Kind regards, Group General Manager

Dear Peter, Thank you for sharing your feedback. We are sorry for the misunderstanding regarding the room cleaning. When a Do Not Disturb or similar privacy sign is displayed, our team will respect the guest’s request; however, our team is always available to assist whenever needed. Regarding the wardrobe, our rooms feature a modern open-wardrobe concept, designed to keep the space practical and contemporary rather than using a traditional enclosed wardrobe. We appreciate your feedback and hope to welcome you back for an even more comfortable stay. Kind regards, Group General Manager

Dear Majed M., We very much appreciate your comments regarding your stay at the Mercure Larnaca Finikoudes Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Group General Manager

Dear Ghita, Thank you for sharing your feedback. We are delighted that you enjoyed our cleanliness, central location, spacious rooms, friendly team, and the convenience of our daily beach towels. We are also glad you enjoyed the coffee and our smoothies. We were sorry to hear that breakfast did not meet your expectations. We take great pride in our breakfast and are very often praised by our guests for both its variety and quality, so we are naturally disappointed that it was not to your taste. We will nevertheless share your comments with our team. We hope to have the opportunity to welcome you back and give you an even better experience. Kind regards, Group General Manager

Dear Alexey P., We very much appreciate your comments regarding your stay at the Mercure Larnaca Finikoudes Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Group General Manager

Dear Ron, Thank you for sharing your feedback. We are pleased to hear that you appreciated our team and convenient location. We sincerely apologies for the unpleasant experience. Hygiene and cleanliness are taken extremely seriously at our hotel, and we follow strict hygiene protocols and carry out regular professional pest-control treatments. Nevertheless, we understand that encountering insects in your room and by the pool is not acceptable, and we will address your comments with our maintenance and housekeeping teams. Our team is always available to assist our guests at any time, and we regret that this experience affected your impression of the hotel. Thank you again for bringing this to our attention. We hope to have the opportunity to welcome you again and provide the standard of stay we aim for every guest. Kind regards, Group General Manager

Dear Nicola, Thank you for your kind feedback. We are delighted that you enjoyed our modern, clean, and well-appointed rooms and found our location convenient for exploring Larnaca. We look forward to welcoming you back again soon. Kind regards, Group General Manager

Dear Ardit, Thank you for your wonderful review. We are delighted to know that you enjoyed the cleanliness of your room and the warm, friendly service provided by our team. It is especially rewarding to hear your appreciation for the quality of our breakfast offering and the care behind the selection of our products. We will be sure to share your kind words with our culinary and procurement teams, who take great pride in delivering a memorable dining experience for our guests.Thank you once again for your thoughtful feedback. We look forward to welcoming you back for another exceptional stay. Kind regards, Group General Manager

Dear Scott, Thank you for sharing your wonderful feedback with us. We are delighted to hear that your stay with us met your expectations and that you enjoyed our convenient location, comfortable rooms, breakfast, and the warm hospitality of our team. It is especially rewarding to know that your experience reflected the standards you appreciate from Accor hotels. Your kind words and continued trust are greatly appreciated. We look forward to welcoming you back to Mercure Larnaca for another enjoyable stay. Kind regards, Group General Manager

Dear Domenico, Thank you for your kind words and for sharing your experience. We are very pleased that we were able to accommodate you at short notice following your flight cancellation, and even more so that your stay turned out to be an enjoyable one. It is always our aim to provide a smooth and welcoming experience, especially in unexpected travel situations. We truly appreciate your feedback and hope to have the pleasure of welcoming you back under more relaxed travel circumstances in the future. Kind regards, Group General Manager

Dear K., Thank you for taking the time to share your experience with us. We are pleased to hear that, despite your unexpected circumstances and the external works in the area, your stay with us proved to be a comfortable and positive one. It is especially rewarding to know that our team helped turn an unplanned stop into a pleasant and reassuring experience. Your kind recognition of our colleagues is sincerely appreciated. We will ensure your compliments are shared with the manageress, Evaklia at Reception, and Elsa in the restaurant, who will be very encouraged by your thoughtful mention. We also appreciate your understanding regarding the ongoing renovation and nearby works, which are part of our continued efforts to enhance the property for our guests in the future. Thank you once again for your kind words. We hope to have the pleasure of welcoming you back under more relaxed circumstances. Kind regards, Group General Manager

Dear Jacqueline, Thank you for your feedback. We are pleased to hear that you found your room comfortable, quiet, and clean, and that you enjoyed our breakfast. We also acknowledge your comments regarding external works in the surrounding area. These are part of wider infrastructure developments beyond the hotel’s control, and we appreciate your understanding that such works may occasionally impact access and daytime noise levels. Your note regarding the balcony size and bar closing time has also been taken on board. Thank you once again for sharing your thoughts. We hope to welcome you back in the future under more seamless conditions. Warm regards, Group General Manager

Dear Paulina, Thank you for your wonderful feedback. We are delighted to hear that you had such an enjoyable stay and appreciated our convenient location, modern facilities, spacious and comfortable rooms, and high standards of cleanliness. Your kind words about the friendliness and helpfulness of our team are greatly appreciated and will be shared with them. We look forward to welcoming you back again soon. Warm regards, Group General Manager

Dear Milenko, Thank you for your wonderful review. We are truly delighted to hear that you and your family had such a memorable stay with us. It is especially rewarding to know that you enjoyed our central location, spotless facilities, delicious breakfast, and rooftop pool with its beautiful views. Your kind recognition of our front desk and housekeeping teams is sincerely appreciated and will be shared with them. Providing warm, attentive service and maintaining the highest standards of cleanliness are at the heart of what we do. Thank you for your recommendation and for choosing to stay with us. We look forward to welcoming you and your family back next year. Warm regards, Group General Manager

Dear Damyan K., We very much appreciate your comments regarding your stay at the Mercure Larnaca Finikoudes Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Group General Manager

Dear Stephen, Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our staff, breakfast, and overall hotel experience. Regarding your comments about the location, we understand that perceptions of a city-centre setting can vary depending on personal preferences. Our hotel is located in a vibrant central area close to the beach, restaurants, and nightlife, which naturally brings a lively urban atmosphere, particularly during evening hours. While this is appreciated by many guests seeking an active and accessible location, we also understand it may feel less suitable for those looking for a quieter environment. We thank you again for your comments and hope to welcome you back in the future. Warm regards, Group General Manager

Dear Peter, Thank you for your feedback. We are sorry to hear that you experienced difficulties connecting to our WiFi during your short stay. This is not the standard we aim to provide, as our connectivity is generally stable and reliable throughout the hotel. On rare occasions, individual room-specific signal or device compatibility issues can occur, and our technical team always works to resolve them as quickly as possible. We regret that in your case the issue could not be fully resolved during your visit. Please be assured that your comments have been shared with our technical team for further review to ensure we continue improving service consistency. Thank you once again for bringing this to our attention. Warm regards, Group General Manager