Mercure Larnaca Beach Resort 4 stars

Customer review rating (ALL Rating) 4.8/5 1,184 reviews

Mercure Larnaca Beach Resort - Image 1
Mercure Larnaca Beach Resort - Image 2
Mercure Larnaca Beach Resort - Image 3
Mercure Larnaca Beach Resort - Image 4
Afrodite, str 5, 7041 LARNACA, Cyprus

Description

Hotel extras

  • Semi Private Beach

  • Aura Spa & Wellness Facilities

  • Sunset Cocktails at M Sky bar

  • Modern Luxurious Double Bedrooms & Duplex Villas on the Sea Front

  • Beach Food & Bar Served on the Mediterranean Waves

Our accommodation(s)

Hotel location

Mercure Larnaca Beach Resort

Afrodite, str 5
7041 LARNACA
Cyprus

GPS:34.96936, 33.670919

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

KYMA RESTAURANT

Locally inspired, the Kyma restaurant is perfectly located, overlooking the Mediterranean, offering A la Carte. Mediterranean Cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,184 reviews

Customer review rating 3.0/5

Meir H. Families - Confirmed reviews ALL

Hi, I’m choosing to share this feedback with you directly rather than on Booking.com, as I don’t want to negatively affect your rating. To be honest, I traveled for two full weeks and stayed in several different accommodations, and my experience with you was the most disappointing—especially considering your 9.2 rating on Booking.com, which, in my opinion, did not reflect my stay. Unfortunately, I did not have a good sleep experience. The bed was not comfortable, and every movement made a lot of noise. The sound insulation is not very good, and I could hear everything—both from the corridor and from outside. As a result, I only managed to sleep for about one hour during the entire night. In addition, there was no mention of any ongoing renovations. Had I known about this in advance, I would have chosen a different place to stay. I understand that you are required to inform guests about this, and unfortunately this was not done. I would appreciate it if you could get back to me regarding this matter. On a positive note, the breakfast was good.

Dear Meir, Thank you for taking the time to share your feedback with us directly. We are sorry to hear that your stay did not meet your expectations, particularly regarding your sleep experience. While we regret the inconvenience caused, we would like to note that our beds and room specifications are carefully selected to meet high comfort standards, as reflected in the vast majority of guest feedback. Regarding the renovation works, we would like to clarify that full information is clearly communicated on our official website, as well as the confirmation email sent after the booking is processed. We place great importance on transparency so that our guests can make informed decisions before their stay. We also regret that these concerns were not brought to our attention during your stay as our team is available 24/7 and would have been more than happy to assist with solutions, including room adjustments where possible. We do appreciate your positive comment regarding the breakfast and thank you once again for your feedback. Kind regards, Group General Manager

Customer review rating 5.0/5

Jacek W. Couples - Confirmed reviews ALL

This was our third stay and Mercure Larnaca Beach is definitely one of our few most preferred Accor hotels. Its location right at the beach and excellent service always guarantee a great stay.

Dear Jacek W., We very much appreciate your comments regarding your stay at the Mercure Larnaca Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Group General Manager

Customer review rating 4.0/5

Hilary S. Solo - Confirmed reviews ALL

Great room, really spacieuse with large balcony right on the beach. Nice staff, lovely breakfast, restaurants near by.

Dear Hilary S., We very much appreciate your comments regarding your stay at the Mercure Larnaca Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Group General Manager

Customer review rating 0.5/5

Robert C. Couples - Confirmed reviews ALL

Common areas of the hotel are under construction so there is noise all the time. It will probably be beautiful when it's finally finished. Also the ventilation system is either only on heat or only on cool depending upon the season so if you're there and it gets warm during the spring you cannot get cool air because it's still on heat. I also could not open the windows to get air because the outside construction noise was so loud

Dear Robert, Thank you for your feedback. While we respect all guest opinions, we would like to clarify a few important points to ensure an accurate understanding for future readers. Our hotel is not under general construction, and all common areas are fully operational. The only work taking place during your stay was limited to the pool area as part of scheduled seasonal upgrades which was clearly communicated on all booking platforms. We regret if this created a different impression. Regarding the noise mentioned, any disturbance experienced was primarily related to external works in the surrounding area, which are beyond our control. With respect to the air conditioning system, as is standard in many hotels, it operates seasonally in either heating or cooling mode. Our team is always available to assist guests with alternative solutions to ensure comfort whenever possible. We are sorry that your experience did not meet expectations and appreciate your feedback, which helps us continue to improve and clarify our services. Kind regards, Group General Manager

Customer review rating 4.0/5

Paulus S. Families - Confirmed reviews ALL

There was some confusion about my reservation but it worked out fine. However there are works going on in the hotel and we where not advised. Hotel they State it on their website, but what of you have not booked through their site ?

Dear Paulus, Thank you for sharing your feedback. We are pleased to hear that you enjoyed our perfect location and that your reservation was ultimately resolved. We sincerely apologize for any confusion regarding the ongoing works. While we clearly state these details on our website, we understand that guests booking through third-party platforms may not always see the same information. We are actively working to ensure that all booking platforms reflect the current status of our facilities so that future guests can make fully informed choices. We appreciate your understanding and hope to welcome you back for an even more seamless stay in the future. Kind regards, Group General Manager

Other web-users rate our hotel

  • 553 reviews 8.8/10 Location
  • 712 reviews 8.9/10 Room
  • 1,021 reviews 9.7/10 Service
  • 591 reviews 9.5/10 Breakfast
  • 427 reviews 8.8/10 Food
  • 403 reviews 9.4/10 Cleanliness
  • 377 reviews 9.6/10 Vibe
  • 93 reviews 8.7/10 Value

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