The Rimrock Resort Hotel Banff 4 stars

Customer review rating (ALL Rating) 4.5/5 1,418 reviews

The Rimrock Resort Hotel Banff - Image 1
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Description

Hotel extras

  • Fitness centre, on-site spa and fabulous indoor aquatic centre.

  • Accommodations offer stunning mountainous views.

  • Close to attractions like the town of Banff, Banff Gondola, Banff Hot Springs, and more.

  • A large choice of restaurants and bars to suit every appetite and craving.

  • Knowledgable concierge and staff to provide local perspective on everything Banff has to offer

Our accommodation(s)

Hotel location

The Rimrock Resort Hotel Banff

300 Mountain Ave
T1L1J2 Banff
Canada

GPS:51.151834, -115.559831

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,418 reviews

Wonderful stay!!!

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Loved everything about this hotel!! The room, the view, the breakfasts, the room service and the super friendly employees!!

Thank you for taking your time to give us a perfect score! We are delighted.

Great stay!!

Customer review rating 4.0/5

Tara Business - Confirmed reviews ALL

Service was great and rooms were comfortable! Please update the menu online for the restaurant as it is outdated! Food was very good though!

Lovely place

Customer review rating 5.0/5

Kathrynk Couples - Confirmed reviews ALL

The Rimrock is situated in a beautiful spot. Staff are friendly and helpful, and our room was quite comfortable and well appointed. Although we did not golf, we observed many people with clubs, all looking immensely satisfied. There are plenty of sites to see in the area, all accessible by car or public transportation. There are superb restaurants on site or within a very short walk from the hotel, including a bar/coffee bar in the lobby.

Thank you for taking your time to give us a perfect score! We are delighted.

Tired overpriced hotel relying on their location vs providing a relevant product to minimum luxury standard.

Customer review rating 1.5/5

Paul L. W. Families - Confirmed reviews ALL

Public area space in need of renovation as well as corridors and guest room bathrooms. Where’s the stand up showers? Corridor carpets on 4 and 8th floors are threadbare!!

Thank you for your feedback regarding the public areas and guest room bathrooms. We appreciate your honesty and understand how important these details are for a comfortable stay. Renovation plans are in the works, and your comments about the carpets and shower options will certainly be taken into consideration as we prioritize our improvements. We hope to have the opportunity to welcome you back in the future to experience the enhancements we make. Thank you again for your insights!

Nice location but overall depressing decor

Customer review rating 1.5/5

C. Couples - Confirmed reviews ALL

Parking ridiculously expensive as is drinking water in room. We will not return

I’m sorry to hear that you found the parking and in-room amenities too expensive. We understand that these costs can add up and impact your overall experience. Your feedback is valuable, and we will certainly take it into account as we strive to improve our services. We appreciate you sharing your thoughts, and we hope you find accommodations that better meet your expectations in the future. Safe travels!

Other web-users rate our hotel

  • 658 reviews 8.4/10 Location
  • 1,202 reviews 7.5/10 Room
  • 1,293 reviews 9/10 Service
  • 7 reviews 7.6/10 WiFi
  • 350 reviews 5.6/10 Vibe
  • 287 reviews 4.8/10 Value
  • 231 reviews 6.2/10 Cleanliness
  • 104 reviews 7.4/10 Breakfast

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