The Rimrock Resort Hotel Banff 4 stars

Customer review rating (ALL Rating) 4.5/5 1,656 reviews

The Rimrock Resort Hotel Banff - Image 1
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Description

Hotel extras

  • Fitness centre, on-site spa and fabulous indoor aquatic centre.

  • Accommodations offer stunning mountainous views.

  • Close to attractions like the town of Banff, Banff Gondola, Banff Hot Springs, and more.

  • A large choice of restaurants and bars to suit every appetite and craving.

  • Knowledgable concierge and staff to provide local perspective on everything Banff has to offer

Our accommodation(s)

Hotel location

The Rimrock Resort Hotel Banff

300 Mountain Ave
T1L1J2 Banff
Canada

GPS:51.151834, -115.559831

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,656 reviews

Guests Taken Advantage Of

Customer review rating 2.5/5

Courtney E. Couples - Confirmed reviews ALL

Enjoyed the stay, clean room, tall ceilings, thick blinds, room didn’t feel outdated Do not feel valued paying $300+ a night without self serve parking included. Also, I am quite certain I paid 25 dollars for parking/night one year ago. Not only are you taking advantage to begin with, you are raising the price on top of that

Thank you for sharing your feedback! We're glad to hear you enjoyed your stay and appreciated the cleanliness and design of your room. We understand your concerns regarding the parking fees, and we truly apologize for any frustration this may have caused. We strive to offer a variety of amenities and services to enhance the guest experience, but we also understand that parking costs can add up, and we’re continuously evaluating our pricing structure. We appreciate your past experience with us and your continued feedback—it helps us ensure we're meeting our guests’ expectations. We hope to welcome you again soon, and thank you for your understanding.

Classic resort hotel

Customer review rating 4.0/5

Nathan W. C. Families - Confirmed reviews ALL

Very good. The hotel was extremely welcoming. We had an issue with our room that was rectified immediately so that was very positive. The breakfasts were delicious and staff very friendly. Drinks were also good, and again a problem was sorted very quickly for us.

Thank you! We appreciate the positive rating!

Nice location, but room needs renovation.

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

The carpet in our room was quite stained, as was the tile in the bathroom. For an expensive hotel, we would expect better.

Thank you! We appreciate the positive rating!

Beautiful resort in beautiful surroundings

Customer review rating 5.0/5

Paula Families - Confirmed reviews ALL

Everything was fantastic!

Thank you so much for the perfect rating! We truly appreciate it!

High quality stay.

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Everything was fine except for the bathrooms. Both of the bathrooms had very poor lighting. We were in room 403.

Thank you for the great score! We truly appreciate it.

Other web-users rate our hotel

  • 704 reviews 8.6/10 Location
  • 1,296 reviews 7.6/10 Room
  • 1,389 reviews 9/10 Service
  • 7 reviews 8.5/10 WiFi
  • 246 reviews 5.9/10 Cleanliness
  • 111 reviews 7.5/10 Breakfast

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