Grand Mercure Wakayama Minabe Resort & Spa 5 stars

Customer review rating (ALL Rating) 4.2/5 1,150 reviews

Grand Mercure Wakayama Minabe Resort & Spa - Image 1
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Description

Hotel extras

  • Sea-view rooms with modern or Japanese-style décor. Certified Welcome Baby hotel for families.

  • Our family-friendly resort in Wakayama Minabe is next to a charming beachfront park.

  • Enjoy breakfast and dinner buffet-style, with seasonal dishes including local foods.

  • Book spa experiences in Wakayama Minabe including outdoor onsen baths.

  • Choose an all-inclusive package with dinner, breakfast, drinks, onsen, and activities.

Our accommodation(s)

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Room 1

Hotel location

Grand Mercure Wakayama Minabe Resort & Spa

348 Omezudomari Oaza Yamauchi, Minabe cho, Hidaka gun
645-0012 WAKAYAMA
Japan

GPS:33.76844, 135.30169

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,150 reviews

Customer review rating 5.0/5

Nattakran K. Families - Confirmed reviews ALL

Thank you very much for staying with us and for sharing your wonderful feedback. We are truly delighted to hear that you felt well taken care of as a Premium member and that your overall experience was enjoyable. It is also our pleasure to know that you were satisfied with the suite upgrade and found the room spacious and comfortable. We greatly appreciate your kind words regarding the welcome amenities, breakfast, and lounge. We are especially glad you enjoyed the variety of local products and the extended beer service in the lounge. Furthermore, we are delighted that the onsen was one of the highlights of your stay and that you were able to relax and unwind. Your generous feedback is a great encouragement to our team, and we will continue striving to provide memorable experiences for all our guests. We look forward to welcoming you again in the near future.

Customer review rating 3.5/5

Satoko S. Families - Confirmed reviews ALL

Thank you very much for staying with us. We are pleased to hear that you found our pricing affordable and that your overall stay was satisfactory. At the same time, we sincerely appreciate your feedback regarding the dining service. We will take your comments into consideration as we continue working to improve our service quality and guest experience. We hope to have the pleasure of welcoming you again in the future.

Customer review rating 4.5/5

Ya+r. R. Families - Confirmed reviews ALL

Thank you very much for staying with us and for sharing your kind review. We are truly happy to hear that you found our staff very nice, enjoyed the onsen, and loved the beautiful view. It’s wonderful to know that your family tour was a pleasant one, and that your son rented a car to visit us. We sincerely apologize for the inconvenience regarding the lack of a shuttle service. We understand that transportation is an important part of your travel experience, and we appreciate your feedback. We hope to welcome you and your family again in the near future. Thank you very much, and we look forward to seeing you again!

Customer review rating 5.0/5

Chiacheng T. Families - Confirmed reviews ALL

Thank you very much for your wonderful and thoughtful review. We are truly honored that you chose Grand Mercure Wakayama Minabe for your family birthday trip. We are delighted to hear that our service, dining experience, and local Wakayama sake selection made your stay memorable. Your kind words about our team’s hospitality mean a great deal to all of us, and we are thrilled that we could help create such a special and unforgettable experience for your family. We also sincerely appreciate your helpful feedback regarding the corner rooms in winter. Your suggestion has been shared with our management team as we continuously look for ways to enhance our guests’ comfort. It would be our great pleasure to welcome you and your family back again in the near future. Warm regards, Grand Mercure Wakayama Minabe Resort & Spa

Customer review rating 3.5/5

L. L. L. S. Y. Couples - Confirmed reviews ALL

Thank you very much for staying with us and for taking the time to share your feedback. We are pleased to hear that you found the room spacious and comfortable, and that you felt our hotel offered good value for money with friendly service. Your kind words are truly appreciated. At the same time, we are sorry to learn that the condition and lighting of the toilet did not meet your expectations. We will share your comments with the relevant department for future improvements. We also sincerely apologize for the inconvenience experienced at Minabe Station, especially for elderly or disabled guests. Unfortunately, the station facilities are beyond our direct control, but we fully understand your concern and will consider clearer guidance and additional support where possible. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you again in the future.

Other web-users rate our hotel

  • 509 reviews 6.8/10 Location
  • 1,893 reviews 8.1/10 Room
  • 1,194 reviews 7.1/10 Service
  • 12 reviews 2.9/10 WiFi
  • 2,253 reviews 7.9/10 Food
  • 716 reviews 8.3/10 Bar
  • 525 reviews 8.4/10 Breakfast
  • 451 reviews 5.7/10 Cleanliness

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Customer review rating (ALL Rating) 4.2/5 (494 reviews)

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