Mercure Wakayama Kushimoto Resort & Spa 3 stars

Customer review rating (ALL Rating) 4.1/5 81 reviews

Mercure Wakayama Kushimoto Resort & Spa - Image 1
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Description

Our accommodation(s)

Hotel location

Mercure Wakayama Kushimoto Resort & Spa

1184-10 Sangodai, Kushimoto cho, Higashimuro gum
649-3510 WAKAYAMA
Japan

GPS:33.48106, 135.78551

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms

LOCAVORE

Japanese and Western buffets available

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  81 reviews

Aged rooms

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Some areas are renovated and beautiful like check in area, lounge, spa but all rooms I booked were old, aged, damaged and unit bathroom was too small for adults. If you rebrand the hotel, please consider full renovation and prioritize guest rooms.

Great

Customer review rating 5.0/5

Ronen Solo - Confirmed reviews ALL

Kind staff .amazing breakfast.

Thank you very much for staying at the Mercure Wakayama Kushimoto Resort & Spa, and we very much appreciate your comments regarding your stay. We hope you will visit our hotel again when you come to Kumano Kodo. We look forward to seeing you again. Sincerely, Mersure Wakayama Kushimoto resort & Spa

Nice view

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

The room was comfy with a really nice sea view. There was a lot of foods to choose from at breakfast. The only small problem I had was the smell in the room and the corridors. Maybe that was only my problem, nobody else seemes to complain. But it was worth the stay.

We very much appreciate your comments regarding your stay at the Mercure Wakayama Kushimoto Resort & Spa. We apologize for any discomfort you may have experienced in your room and the corridors. I have shared your comments with our team, and we will continue to make every effort to make our hotel more comfortable for you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Wakayama Kushimoto Resort & Spa

Wonderful Visit

Customer review rating 5.0/5

Nick S. Friends - Confirmed reviews ALL

Anyone is visiting Kushimoto, must come stay at this property. All staff were very friendly, especially, Natsuki Kashiwagi, she was very accomodating, taking her time to explain things and was trying to go extra miles for us. Facilities and amenities were wonderful. You all will love the lounge and the onsen. Rooms were spacious with great views.

We very much appreciate your comments regarding your stay at the Mercure Wakayama Kushimoto Resort & Spa. We are honored that you loved our lounge, onsen, view and staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natsuki Kashiwagi

Other web-users rate our hotel

  • 331 reviews 7.9/10 Location
  • 1,032 reviews 8.3/10 Room
  • 530 reviews 7.6/10 Service
  • 10 reviews 7.1/10 WiFi
  • 900 reviews 8.6/10 Food
  • 353 reviews 9.4/10 Breakfast
  • 247 reviews 6.2/10 Cleanliness
  • 228 reviews 9.1/10 Bar

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