Mercure Wakayama Kushimoto Resort & Spa 3 stars

Customer review rating (ALL Rating) 4.1/5 96 reviews

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Mercure Wakayama Kushimoto Resort & Spa - Image 1
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Mercure Wakayama Kushimoto Resort & Spa - Image 3
Mercure Wakayama Kushimoto Resort & Spa - Image 4
1184-10 Sangodai, Kushimoto cho, Higashimuro gum, 649-3510 WAKAYAMA, Japan

Description

Our accommodation(s)

Hotel location

Mercure Wakayama Kushimoto Resort & Spa

1184-10 Sangodai, Kushimoto cho, Higashimuro gum
649-3510 WAKAYAMA
Japan

GPS:33.48106, 135.78551

Telephone
Fax +81 735-62-7760

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms

LOCAVORE

Japanese and Western buffets available

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  96 reviews

Good and pleasant stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Enjoy the beautiful scenery from the hotel and room. Totally enjoy the onsen experience as well. Love the lounge in the early morning when you can see the sunrise while sipping coffee. The services are great. Rooms are clean and spacious.

Aged rooms

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Some areas are renovated and beautiful like check in area, lounge, spa but all rooms I booked were old, aged, damaged and unit bathroom was too small for adults. If you rebrand the hotel, please consider full renovation and prioritize guest rooms.

Thank you for taking the time to share your thoughts with us. We truly appreciate your feedback. We are pleased to hear that you enjoyed the renovated areas such as the check-in area, lounge, and spa. However, we deeply regret that the condition of the guest rooms did not meet your expectations. We appreciate your suggestions and will take them into consideration as we plan for future upgrades. Our goal is to provide a comfortable and enjoyable stay for all of our guests, and we hope to have the opportunity to welcome you back to a more updated and improved hotel. Thank you again for your honest feedback.

Great

Customer review rating 5.0/5

Ronen Solo - Confirmed reviews ALL

Kind staff .amazing breakfast.

Thank you very much for staying at the Mercure Wakayama Kushimoto Resort & Spa, and we very much appreciate your comments regarding your stay. We hope you will visit our hotel again when you come to Kumano Kodo. We look forward to seeing you again. Sincerely, Mersure Wakayama Kushimoto resort & Spa

Nice view

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

The room was comfy with a really nice sea view. There was a lot of foods to choose from at breakfast. The only small problem I had was the smell in the room and the corridors. Maybe that was only my problem, nobody else seemes to complain. But it was worth the stay.

We very much appreciate your comments regarding your stay at the Mercure Wakayama Kushimoto Resort & Spa. We apologize for any discomfort you may have experienced in your room and the corridors. I have shared your comments with our team, and we will continue to make every effort to make our hotel more comfortable for you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Wakayama Kushimoto Resort & Spa

Wonderful Visit

Customer review rating 5.0/5

Nick S. Friends - Confirmed reviews ALL

Anyone is visiting Kushimoto, must come stay at this property. All staff were very friendly, especially, Natsuki Kashiwagi, she was very accomodating, taking her time to explain things and was trying to go extra miles for us. Facilities and amenities were wonderful. You all will love the lounge and the onsen. Rooms were spacious with great views.

We very much appreciate your comments regarding your stay at the Mercure Wakayama Kushimoto Resort & Spa. We are honored that you loved our lounge, onsen, view and staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natsuki Kashiwagi

Other web-users rate our hotel

  • 316 reviews 7.8/10 Location
  • 1,056 reviews 8.4/10 Room
  • 561 reviews 7.8/10 Service
  • 10 reviews 6.3/10 WiFi
  • 955 reviews 8.7/10 Food
  • 361 reviews 9.5/10 Breakfast
  • 261 reviews 9.1/10 Bar
  • 254 reviews 6.6/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.