Mercure Kyoto Miyazu Resort & Spa 3 stars

Customer review rating (ALL Rating) 3.9/5 89 reviews

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Description

Our accommodation(s)

Hotel location

Mercure Kyoto Miyazu Resort & Spa

58, Koaza Iwamoto, Aza Tai Miyazu shi
626-0068 KYOTO
Japan

GPS:35.57873, 135.23421

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

LOCAVORE

You can enjoy your meal surrounded by the beautiful scenery spread out before you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  89 reviews

Delicious food

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Amazing service and amenities.

Dear Guest, Thank you very much for choosing to stay at Mercure Kyoto Miyazu Resort & Spa. We are delighted to hear that you appreciated the wooden keycards and toiletries, and we are also grateful for your kind words regarding our service and amenities. Our team works hard to ensure a memorable and comfortable experience for all of our guests, and your feedback is truly rewarding. We will continue to improve our services to make every stay as exceptional as possible. We look forward to welcoming you back in the future. Front Desk Mercure Kyoto Miyazu Resort & Spa

Spacious environment.

Customer review rating 4.0/5

Carol Couples - Confirmed reviews ALL

Relaxing environment for tourists.

Dear GUEST, Thank you for choosing our hotel and sharing your feedback. We are delighted to hear that you enjoyed the spacious and relaxing environment during your stay. Providing a comfortable and serene atmosphere for our guests is one of our top priorities, and your kind words motivate us to continue offering exceptional service. We hope to have the pleasure of welcoming you back on your next visit. Thank you once again for staying with us! Yours sincerely, Front Desk Clerk Mercure Kyoto Miyazu Resort & Spa

Great stay. Amazing view.

Customer review rating 5.0/5

Tony Couples - Confirmed reviews ALL

We enjoyed everything about the resort. The staff, the view, the food and the spa.

Dear GUEST, Thank you for choosing to stay with us and for sharing your wonderful feedback. We are thrilled to hear that you had a great stay and enjoyed everything about our resort, including the amazing view, our attentive staff, the delicious food, and the relaxing public bath experience. Your kind words are a true encouragement to our team, and we are delighted to know that we were able to make your stay special. Providing exceptional service and creating memorable experiences for our guests is always our top priority. We sincerely hope to welcome you back in the future for another fantastic stay. Thank you once again for your kind review! Yours sincerely, Front Desk Clerk Mercure Kyoto Miyazu Resort & Spa

Great stay and breakfast

Customer review rating 5.0/5

T. W. Q. Families - Confirmed reviews ALL

Room was clean and nice, breakfast was great and so was the onsen. I left my bag in the hotel room, and the staff helped me to keep my bag and forwarded it to my next destination. Great service overall and we enjoyed it very much. Thank you!

Dear GUEST, Thank you very much for staying with us and for taking the time to share your wonderful feedback. We are delighted to hear that you enjoyed your stay, found your room clean and comfortable, and had a great experience with our breakfast and onsen. It is also heartwarming to know that our staff could assist you in retrieving and forwarding your bag. Providing excellent service to our guests is our top priority, and we are glad we could help make your trip smoother. We sincerely appreciate your kind words and look forward to welcoming you back on your next visit. Thank you once again for choosing our hotel! Yours sincerely, Front Desk Clerk Mercure Kyoto Miyazu Resort & Spa

Convenient location with affordable price

Customer review rating 3.5/5

K. B. K. Families - Confirmed reviews ALL

Although we booked a non-smoking room, the room we were assigned had a smoking smell. Luckily, when we surfaced this to the counter, they immediately and without difficulty, offered to change the room for us. The second room was much better, and we had a much better time there. The location was convenient to travel to Kyoto. The reservation was relatively affordable, but had the same buffet as the rest of the Mecure chain.

Dear GUEST, Thank you for choosing to stay with us and for sharing your feedback. We are truly sorry that your first room had a lingering smell of smoke, despite our non-smoking policy across all rooms. Occasionally, a previous guest may mistakenly smoke in the room, and while we conduct thorough deodorizing in such cases, it seems some odor remained this time. We sincerely apologize for this oversight and are glad we could quickly provide you with a more comfortable room. As for the buffet, you are correct in noting that it follows the Mercure group's standard offerings. However, we also aim to incorporate local flavors and offer a few regional specialties within this selection, hoping to add a unique touch to your experience. Thank you again for your valuable comments, and we hope to welcome you back for an even more pleasant stay in the future. Yours sincerely, Front Desk Clerk Mercure Kyoto Miyazu Resort & Spa

Other web-users rate our hotel

  • 412 reviews 6.3/10 Location
  • 1,129 reviews 7.7/10 Room
  • 705 reviews 6.2/10 Service
  • 1,188 reviews 8.1/10 Food
  • 603 reviews 7.1/10 Vibe
  • 416 reviews 8.9/10 Value
  • 361 reviews 9/10 Breakfast
  • 351 reviews 5.7/10 Cleanliness

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