Mercure Saga Karatsu Resort 5 stars

Customer review rating (ALL Rating) 4.1/5 199 reviews

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Mercure Saga Karatsu Resort - Image 1
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Mercure Saga Karatsu Resort - Image 4
4-9-20, Higashikaratsu, Karatsu shi, 847-0017 SAGA, Japan

Description

Hotel extras

  • Enjoy the beautiful Hamasaki Coast with its sandy beaches, shallow waters, and pine trees.

  • Relax in one of our spacious rooms or suites with ocean or river view rooms available.

  • A popular hotel for families in Saga Karatsu with lots of child-friendly attractions nearby.

  • Our resort hotel in Saga Karatsu features an onsen-style public bath.

  • Our Saga Karatsu hotel blends traditional Japanese and modern décor.

Our accommodation(s)

Hotel location

Mercure Saga Karatsu Resort

4-9-20, Higashikaratsu, Karatsu shi
847-0017 SAGA
Japan

GPS:33.44812, 129.9876

Telephone
Fax +81 955-72-0120

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms

Locavore

At Locavore, we offer a seasonal menu based on local ingredients for those who want to enjoy authentic Saga Karatsu dining. Choose from a range of Japanese and international dishes, served buffet style, in our restaurant with ocean and river views.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  199 reviews

Good Location with Great View

Customer review rating 4.0/5

Speed L. Solo - Confirmed reviews ALL

Good location with beautiful sight view. Frequent shuttle bus between hotel and JR Station. Breakfast is on the top level of the building with magnificent views! Onsen is good, but it would be more satisfying if there were a outside onsen pool.

Thank you very much for choosing to stay at Mercure Saga Karatsu Resort. We also sincerely appreciate you taking the time to provide us with your valuable feedback. We are delighted to hear that you enjoyed the beautiful views and the breakfast. We also appreciate your feedback regarding the convenience of the shuttle bus service between the hotel and JR Station. Thank you as well for your kind words about the large public bath. Based on your warm comments, our entire team will continue to strive to provide an even more comfortable stay for our guests. We look forward to welcoming you again in the future. Thank you once again for your support, and we eagerly await your next visit. Sincerely, Mercure Saga Karatsu Resort

Exceptional stay

Customer review rating 5.0/5

Drucilla Families - Confirmed reviews ALL

- smooth check-in - accor members taken care of with generous room upgrades and late check-out - excellent customer service, from the front desk reserving tables with the best views at the restaurant, to restaurant staffs friendly and professional demeanor, the service was akin to the Japan I knew before overtourism, staff were genuinely happy to see and serve foreigners. - amazing lounge perks for all guests, premium spirits and alcohol free in a wonderful setting. - excellent massage chairs only 300yen per use, great after a long day of travel. - rooms were a little dated and some furniture worse for wear but extremely spacious and very clean rooms all with wonderful views of either Karatsu castle, the ocean or city and mountains. - hotel location close to beach and pine tree forest walks. - staff happy to help with ordering taxi's or transferring luggage. An all round fantastic hotel to enjoy peace, quiet and nature with excellent service and incredible value. I plan on staying again.

Thank you very much for staying at Mercure Saga Karatsu Resort and for sharing your kind and detailed feedback with us. We are delighted to hear that you enjoyed your stay with us. We greatly appreciate your positive comments about the Accor member benefits, the check-in experience, restaurant service, lounge perks, and massage chairs. It is heartening to know that our staff were able to warmly welcome international guests, and your satisfaction is a great source of motivation for all of us. We are also pleased that you were able to enjoy the spacious and clean room with the beautiful views. It’s wonderful to hear that our hotel’s location and surrounding environment were to your liking. Regarding the room facilities, we sincerely appreciate your feedback and will use it to make improvements in the future. We are committed to ensuring a more comfortable experience for our guests every day. We look forward to welcoming you again in the future and will strive to provide another wonderful experience on your next visit. Mercure Saga Karatsu Resort

Great value for money and excellent staff

Customer review rating 4.5/5

Taeho Families - Confirmed reviews ALL

Here's the English translation: I was slightly skeptical at first because of the low price, but this is an excellent hotel. They provide shuttle bus service to and from the subway station. The facilities are spacious and nice, the room condition is good, and the view is satisfying. At the dinner buffet, you can enjoy unlimited drinks and most of Karatsu's local specialties, and the breakfast quality is also good. Having toured all the main attractions using free bicycle rentals and enjoying onsen baths twice a day created wonderful memories. During our 2-night 3-day stay, the manager with the impressive mustache meticulously handled every process like a shadow - from check-in, lounge, dinner, breakfast, check-out, to sending us off. Thanks to him, it was an even more excellent stay, and he is truly a hardworking superman.

Thank you very much for staying at Mercure Saga Karatsu Resort. We are also extremely grateful for the wonderful review you shared, and the entire team is delighted to hear your kind words. We are truly happy to know that you were satisfied with your stay. We are pleased that you enjoyed our hotel’s facilities and services, particularly the shuttle bus, bicycle rentals, and onsen, which contributed to creating wonderful memories during your trip. We are also honored that you had the opportunity to enjoy Karatsu's local specialties during your meals. Furthermore, we sincerely appreciate your kind words about our manager. We are glad that his meticulous attention to detail helped make your stay even more enjoyable. Your feedback is a great encouragement to us, and we will continue to strive for even better service in the future. We look forward to welcoming you back for your next stay. Thank you once again for choosing our hotel.

Good View

Customer review rating 5.0/5

Jason W. Couples - Confirmed reviews ALL

Nice front desk Lounge is quite chilled Bath environment is good The hotel reads my preference and had well arrangement!

Unique Japanese and Western style room

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

We loved staying in the hotel with huge size of room however the bathroom was too small and also the room is a bit outdated and old. The recent renovation was seemed to be done on the lobby and some common areas but not the guest rooms and the bathrooms, hence need to improve on those.

Thank you very much for choosing to stay at Mercure Saga Karatsu Resort. We are delighted to hear that you enjoyed your stay with us, and we truly appreciate you visiting from Singapore. We also appreciate your kind words regarding the spaciousness of the room. We take your feedback regarding the small bathroom and the aging condition of the room to heart. While we did undergo some renovations in the lobby and common areas during the recent rebranding, we are also considering improvements to the guest rooms and bathrooms as part of our ongoing efforts. We will certainly take your comments into account as we work toward providing a more comfortable and clean space for our guests. We will also carefully consider your valuable suggestions regarding barrier-free access and expanding the bathroom size. Our goal is to continue enhancing our facilities to ensure a satisfying experience for all our guests. We sincerely appreciate your valuable feedback and look forward to welcoming you back in the future. Kind regards, Mercure Saga Karatsu Resort

Other web-users rate our hotel

  • 252 reviews 8/10 Location
  • 584 reviews 7.7/10 Room
  • 401 reviews 8.1/10 Service
  • 8 reviews 8.3/10 WiFi
  • 346 reviews 6.9/10 Vibe
  • 247 reviews 9.3/10 Breakfast
  • 154 reviews 9.3/10 Bar
  • 142 reviews 7.1/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.