Mercure Saga Karatsu Resort 5 stars

Customer review rating (ALL Rating) 4.3/5 680 reviews

Mercure Saga Karatsu Resort - Image 1
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Description

Hotel extras

  • Enjoy the beautiful Hamasaki Coast with its sandy beaches, shallow waters, and pine trees.

  • Relax in one of our spacious rooms or suites with ocean or river view rooms available.

  • A popular hotel for families in Saga Karatsu with lots of child-friendly attractions nearby.

  • Our resort hotel in Saga Karatsu features an onsen-style public bath.

  • Our Saga Karatsu hotel blends traditional Japanese and modern décor.

Our accommodation(s)

Hotel location

Mercure Saga Karatsu Resort

4-9-20, Higashikaratsu, Karatsu shi
847-0017 SAGA
Japan

GPS:33.44812, 129.9876

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms

Locavore

At Locavore, we offer a seasonal menu based on local ingredients for those who want to enjoy authentic Saga Karatsu dining. Choose from a range of Japanese and international dishes, served buffet style, in our restaurant with ocean and river views.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  680 reviews

Customer review rating 4.5/5

Man Y. Y. Couples - Confirmed reviews ALL

Clean room, comfortable bed, good breakfast Onsen with lockers and resting area

Thank you very much for choosing Mercure Saga Karatsu Resort and for taking the time to share your warm comments with us. We are delighted to hear that you felt our hotel “seems new even though it isn’t,” and that you were satisfied with the cleanliness of the room, the comfort of the bed, the breakfast, and the public bath. We also appreciate your valuable feedback regarding security enhancements. To ensure that all guests can enjoy a safe and comfortable stay, we will review potential improvements, including password management, and work to enhance our environment without compromising comfort. Our team will continue striving to provide a pleasant and relaxing stay for all our guests. We would be honored to welcome you back to our hotel on your next visit to Karatsu. Thank you again for your kind support.

Customer review rating 4.5/5

Y. Y. L. Couples - Confirmed reviews ALL

Feeling comfortable, can have good sleep with the bed, good location, easy to get there by driving

Thank you very much for choosing Mercure Saga Karatsu Resort and for taking the time to share your kind feedback. We are delighted to hear that you were satisfied with various aspects of your stay, including our location, the comfort of the bed, and convenient access by car. Your comment that you would like to book with us again on your next visit to Karatsu is a great encouragement to all our staff. We will continue striving to provide our guests with a comfortable and enjoyable stay. We sincerely look forward to welcoming you back to our hotel on your next visit to Karatsu.

Customer review rating 5.0/5

Sha0 T. C. Couples - Confirmed reviews ALL

Nice facility, courteous and helpful staff. Absolutely loved the relaxation lounge in the second floor.

Thank you very much for choosing Mercure Saga Karatsu Resort. We are delighted to hear your kind words about our facilities and staff, and that you enjoyed our relaxation lounge. Your feedback regarding the restaurant and the possibility of purchasing yukata is greatly appreciated and will be used as a reference for improving our services in the future. We are also grateful for your positive comments about our cleaning schedule. Our entire team will continue to strive to provide an even more comfortable stay for all our guests, and we would be delighted to welcome you back to our hotel when you visit Karatsu again.

Customer review rating 4.0/5

Weng S. I. H. Families - Confirmed reviews ALL

Good location and good facilities

Thank you very much for choosing Mercure Saga Karatsu Resort. We also sincerely appreciate your kind comments regarding our location and facilities. Regarding your feedback about the odor in the bathroom, we value your input and will use it as a reference for future improvements. Our staff will continue to strive to create an even more comfortable environment for our guests, and we would be delighted to welcome you back to our hotel when you visit Karatsu again.

Customer review rating 4.0/5

Pui Y. H. Families - Confirmed reviews ALL

A bit old but the location was good

Thank you very much for staying at Mercure Saga Karatsu Resort and for sharing your valuable feedback. We are delighted to hear that you were satisfied with our location. Regarding the cleaning of guest rooms during consecutive stays, your comments about towel replenishment and garbage collection have been shared with our staff as important feedback, and we will use them to further improve our service. While the facilities have certain characteristics due to their age, we will continue our efforts to create a comfortable environment for all our guests. We look forward to welcoming you again when you visit Karatsu. Thank you very much for your review.

Other web-users rate our hotel

  • 395 reviews 8.6/10 Location
  • 946 reviews 7.8/10 Room
  • 671 reviews 8.3/10 Service
  • 11 reviews 7.1/10 WiFi
  • 597 reviews 7.1/10 Vibe
  • 385 reviews 9.4/10 Breakfast
  • 327 reviews 8.7/10 Value
  • 305 reviews 7.8/10 Wellness Area

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Customer review rating (ALL Rating) 4.3/5 (637 reviews)

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