Mercure Fukuoka Munakata Resort & Spa 4 stars

Customer review rating (ALL Rating) 4.3/5 1,017 reviews

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Mercure Fukuoka Munakata Resort & Spa - Image 1
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Mercure Fukuoka Munakata Resort & Spa - Image 4
1303, Tano, Munakata shi, 811-3514 FUKUOKA, Japan

Description

Hotel extras

  • Enjoy a selection of alcoholic and soft drinks and snacks at the complimentary lounge.

  • Cool off in our outdoor pool which has a separate shallow area for kids.

  • Choose from a variety of meeting rooms in Japan and host your event in a unique location.

  • Our Fukuoka onsen resort has indoor and outdoor hot spring baths for pure relaxation.

  • We're a fun hotel for families in Fukuoka Munakata, with lots of nearby attractions for kids.

Our accommodation(s)

Hotel location

Mercure Fukuoka Munakata Resort & Spa

1303, Tano, Munakata shi
811-3514 FUKUOKA
Japan

GPS:33.86156, 130.52558

Telephone
Fax +81 940-62-4000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,017 reviews

Customer review rating 3.5/5

Garth D. Couples - Confirmed reviews ALL

I would highly recommend you either clean the old couches in the rooms properly or just throw them in the bin. No one wants to sit on what appears to be a 30 year old stained worn out couch. I’d rather just not have one at all. It was quite unsightly. I wouldn’t be surprised if a good spot cleaner could do the job. But one way or another , recommend resolve this

Thank you very much for your valuable feedback following your recent stay at the Mercure Fukuoka Munakata Resort & Spa. We are delighted to hear that you enjoyed our spa and sauna facilities and that you consider them among the best within Mercure in Japan. Your kind words are truly appreciated. At the same time, we sincerely apologize for the cleanliness issues in the female outdoor area. Your comments regarding the hair and overall maintenance have been shared with our housekeeping and spa teams, and we will reinforce our cleaning procedures to ensure a more comfortable environment for all guests. We also appreciate your honest feedback regarding the guest room furnishings, particularly the couches. We fully understand your concerns about their condition and appearance. Your suggestion has been taken seriously, and we will review whether deep cleaning or replacement is the most appropriate course of action moving forward. Additionally, your comments about the rooms being dated are well noted, and we are continuously working on improvements and future renovations. Thank you again for your constructive feedback. We hope to have the opportunity to welcome you back and provide an even better experience. Mercure Fukuoka Munakata Resort & Spa WEB担当

Customer review rating 3.0/5

Chun W. L. Families - Confirmed reviews ALL

Onsen is good

Customer review rating 5.0/5

Roshan R. Friends - Confirmed reviews ALL

I was truly impressed to be assigned a room on a high floor, which offered a beautiful view. The scenery from the room was stunning and left a great impression on me. At check-in, Ms. Yamamoto welcomed me with a warm smile and provided very kind and professional service, which made me feel comfortable from the beginning. The following day, a Nepali staff member, Ms. Susma, kindly showed me around the area and introduced me to cycling spots and the beautiful sea. Thanks to her, I was able to fully enjoy the surroundings, and the view of the ocean was absolutely amazing. Additionally, the breakfast was very delicious and satisfying. Thanks to all the staff, my stay became a truly memorable experience. I would definitely love to stay here again.

Thank you very much for your wonderful review. We are truly delighted to hear that you enjoyed your stay, especially the beautiful view from your high-floor room. It is our pleasure to know that the scenery left such a lasting impression on you. We also greatly appreciate your kind words regarding Ms. Yamamoto and Ms. Susma. Your compliments will certainly be shared with them, as they will be very happy to know that their service made your stay more comfortable and enjoyable. We are glad that you had the opportunity to explore the surrounding area and enjoy the cycling spots and the beautiful sea. It is also wonderful to hear that you were satisfied with our breakfast. Thank you once again for your warm feedback. We sincerely look forward to welcoming you back for another memorable stay in the near future. Mercure Fukuoka Munakata Resort & Spa WEBteam

Customer review rating 3.5/5

Prakaipetch N. Couples - Confirmed reviews ALL

No upgrade applied according to account.

Thank you very much for staying with us. We sincerely look forward to welcoming you again. Mercure Fukuoka Munakata Resort & Spa Web Team

Customer review rating 4.0/5

Youngkil L. Families - Confirmed reviews ALL

Very clean and calm. It is especially true for ONSEN with comfortable rest area. Buffet was good with special munakata meat delicious. Free drink two times per day was excellent but also self service drip coffee in the morning was amazing. Had great experience and healing. However room condition was comfortable but strong feel “ renovation” with unpleasant smell all the time due to age.

Thank you very much for sharing your detailed and thoughtful review. We are delighted to hear that you enjoyed our onsen, especially the comfortable rest area, and that you found the hotel clean and calm. It is also wonderful to know that you liked the buffet, particularly the Munakata beef, as well as our free drink service and the self-service drip coffee in the morning. We are truly happy that you had a healing and memorable experience with us. At the same time, we sincerely apologize for the unpleasant smell in your room and for the strong impression of renovation due to the building’s age. We understand how this could affect your overall comfort. Your feedback is very important to us, and we will continue working on improving room conditions and ventilation to provide a more pleasant stay. Thank you again for your valuable comments. We hope to welcome you back for an even better experience in the future. Mercure Fukuoka Munakata Resort & Spa WEB Team

Other web-users rate our hotel

  • 651 reviews 6.7/10 Location
  • 1,926 reviews 7.7/10 Room
  • 1,565 reviews 7.7/10 Service
  • 16 reviews 7.1/10 WiFi
  • 2,607 reviews 8.6/10 Food
  • 810 reviews 9.1/10 Breakfast
  • 765 reviews 8.7/10 Bar
  • 594 reviews 6.4/10 Cleanliness

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