Mercure Toyama Tonami Resort & Spa 3 stars

Customer review rating (ALL Rating) 4.1/5 168 reviews

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Mercure Toyama Tonami Resort & Spa - Image 1
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Mercure Toyama Tonami Resort & Spa - Image 4
330 Tenno, Yasukawa, Tonami Toyama, 939-1438 TOYAMA, Japan

Description

Hotel extras

  • Stay in our hot spring hotel in Toyama Tonami and enjoy several nearby ski resorts.

  • If you're looking for a restaurant in Toyama Tonami, try Locavore for a seasonal buffet.

  • Book our all-inclusive package for buffet breakfast and dinner, drinks, and snacks.

  • Enjoy spacious, mountain-view rooms with amenities, WiFi, and more.

  • Visit our hot spring hotel in Toyama for a traditional onsen experience in natural waters.

Our accommodation(s)

Hotel location

Mercure Toyama Tonami Resort & Spa

330 Tenno, Yasukawa, Tonami Toyama
939-1438 TOYAMA
Japan

GPS:36.61489, 137.01703

Telephone
Fax +81 763-37-2333

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms

Locavore

If you're looking for restaurants in Toyama Tonami for all the family, then try Locavore. This modern buffet restaurant has many seasonal, local dishes and delicacies, as well as kid-friendly food. You can also enjoy free-flowing drinks with your meal.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  168 reviews

Good outdoor Onsen, nice resort overall.

Customer review rating 4.0/5

Jason H. Couples - Confirmed reviews ALL

Good rooms and service. More for families rather than couples.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Run down barely a 2* - very disappointed

Customer review rating 2.0/5

Brian M. Couples - Confirmed reviews ALL

We stayed because of Accor brand we are Gold member. The hotel is badly in need of renovation, old, worn out carpets, hard beds and pillows. Small bathroom even worse than the Mercure at Nagano. Would not stay there again and was very disappointed. I would expect an international hotel brand to offer English speaking tv on a couple of channels e.g. BBC and CNN.

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

The hotel is quite an old one, i'm sure it hasn't been upgraded for many years.

Customer review rating 3.0/5

Sam Couples - Confirmed reviews ALL

The hotel is quite an old one, i'm sure it hasn't been upgraded for many years. Other than this, I love their helpful staff, great onsen, and quiet outdoor. I suggest the management make renovation, i'm sure it can attract more customers.

Thank you very much for visiting Mercur Toyama Tonami Resort & Spa the other day.We are looking forward to seeing you again.

Customer review rating 4.0/5

David M. Families - Confirmed reviews ALL

we had a problem with the wifi, especially in the hotel room

先日はメルキュール富山砺波リゾート＆スパをご利用いただき、誠にありがとうございます。またのお越しを、スタッフ一同心よりお待ちしております。貴重なご意見を誠にありがとうございました。 メルキュール富山砺波リゾート＆スパ WEB担当

Comfortable

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Lounge was crowded after 9pm and we could not relax there. Staff was friendly. The room was cool at night but humid. We enjoyed various foods at breakfast. They were tasty.

Thank you very much for visiting Mercur Toyama Tsukuba Resort & Spa the other day. We are looking forward to seeing you again.

Other web-users rate our hotel

  • 236 reviews 5.9/10 Location
  • 986 reviews 8/10 Room
  • 609 reviews 7.4/10 Service
  • 23 reviews 3.8/10 WiFi
  • 1,194 reviews 8.5/10 Food
  • 513 reviews 8.2/10 Comfort
  • 368 reviews 8.7/10 Bar
  • 331 reviews 9/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.