Mercure Toyama Tonami Resort & Spa 3 stars

Customer review rating (ALL Rating) 4.1/5 100 reviews

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330 Tenno, Yasukawa, Tonami Toyama, 939-1438 TOYAMA, Japan

Description

Our accommodation(s)

Hotel location

Mercure Toyama Tonami Resort & Spa

330 Tenno, Yasukawa, Tonami Toyama
939-1438 TOYAMA
Japan

GPS:36.61489, 137.01703

Telephone
Fax +81 763-37-2333

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms

LOCAVORE

Family fun Enjoy a variety of seasonal menus.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  100 reviews

Customer review rating 4.0/5

David M. Families - Confirmed reviews ALL

we had a problem with the wifi, especially in the hotel room

先日はメルキュール富山砺波リゾート＆スパをご利用いただき、誠にありがとうございます。またのお越しを、スタッフ一同心よりお待ちしております。貴重なご意見を誠にありがとうございました。 メルキュール富山砺波リゾート＆スパ WEB担当

Comfortable

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Lounge was crowded after 9pm and we could not relax there. Staff was friendly. The room was cool at night but humid. We enjoyed various foods at breakfast. They were tasty.

Thank you very much for visiting Mercur Toyama Tsukuba Resort & Spa the other day. We are looking forward to seeing you again.

Very good service, but…

Customer review rating 3.5/5

M.s. Families - Confirmed reviews ALL

Our family, including one child, recently stayed at the Mercure Toyama Tonami Resort and Spa and had an overall pleasant experience. The services and amenities are commendable, and the food is absolutely delicious. We were particularly impressed with the generous lounge service in the afternoon and evening, which added a special touch to our stay. The public bath was another highlight—spacious and incredibly relaxing. It provided a perfect escape after a long day of activities. However, we found the rooms to be quite outdated. The decor feels old-fashioned and there was an unpleasant smell reminiscent of old storage. This is an area that needs significant improvement. The beds and pillows were also not up to the standard we have come to expect from other Mercure hotels. In conclusion, the Mercure Toyama Tonami Resort and Spa is almost perfect. We highly recommend updating and renovating the rooms to ensure a more comfortable and modern experience for guests.

先日はメルキュール富山砺波リゾート＆スパをご利用いただき、誠にありがとうございます。またのお越しを、スタッフ一同心よりお待ちしております。貴重なご意見を誠にありがとうございました。 メルキュール富山砺波リゾート＆スパ WEB担当

Disappointed

Customer review rating 1.0/5

Anonymous Couples - Confirmed reviews ALL

Compared to other Mercure hotels I have visited, such as Tokyo and Takayama, this one in Tonami is truly disappointing. It appears that they have merely renamed an old Japanese hotel as Mercure, resulting in a somewhat inauthentic feel. I had anticipated a certain level of quality and service, based on my experiences in Tokyo and Takayama. I would suggest considering a renaming of the Tonami hotel to avoid raising false expectations among travelers

先日はメルキュール富山砺波リゾート＆スパをご利用いただき、誠にありがとうございます。今回のご利用にあたり、具体的なコメントはいただいておりませんが、すべての部分におきましてお客様のご希望に沿う事ができなかったものと真意に受け止めております。大変申し訳ございませんでした。次回またご来館していただける日が来る事を願いまして日々おもてなしの向上に努めてまいります。 メルキュール富山砺波リゾート＆スパ WEB担当

Quiet Onsen hotel in a natural environment with great breakfast

Customer review rating 4.5/5

C L. Families - Confirmed reviews ALL

1. Great hotel even though the rooms are slightly aged. 2. Great buffet breakfast selection that is typically of onsen resorts unlike other mercure hotels. 3. Rooms are very big but design slightly dated but our family felt that the rooms are very big and comfortable and clean. My family was very happy.

先日はメルキュール富山砺波リゾート＆スパをご利用いただき、誠にありがとうございます。またのお越しを、スタッフ一同心よりお待ちしております。貴重なご意見を誠にありがとうございました。 メルキュール富山砺波リゾート＆スパ WEB担当

Other web-users rate our hotel

  • 191 reviews 5.8/10 Location
  • 761 reviews 7.9/10 Room
  • 487 reviews 7.5/10 Service
  • 17 reviews 1.9/10 WiFi
  • 845 reviews 8.7/10 Food
  • 405 reviews 8.4/10 Comfort
  • 253 reviews 9.5/10 Breakfast
  • 222 reviews 9/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.