Mercure Hida Takayama 4 stars

Customer review rating (ALL Rating) 4.7/5 2,048 reviews

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Mercure Hida Takayama - Image 1
Mercure Hida Takayama - Image 2
Mercure Hida Takayama - Image 3
Mercure Hida Takayama - Image 4
4 311 1 Hanasatomachi, Takayama, 5060026, 5060026 GIFU, Japan

Description

Hotel extras

  • Located in the city center, a 4-minute walk from JR Takayama Station and the bus center.

  • We have 161 rooms inspired by the culture, crafts, and nature of Hida Takayama.

  • Guests staying in the Privilege Room can use the lounge free of charge.

  • Experience healing for your body and soul in the ONSEN on the top floor.

  • A restaurant that makes the most of local ingredients is also attached.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room,2 single beds, Non smoking

Photo out of - Superior Room,2 single beds, Non smoking

This room has 2 single beds. It can accommodate up to two adults and one child. Depending on your children, bedding in the room may not fit. No extra bed available for this type of room.

Max. number of persons
4
Area
From 22 m² / 236 sq ft

Bedding

Single bed(s) x2

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • 4 pers. max
  • 22 m² / 236 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

The room has 1 queen and 1 single bed. The room can accommodate up to 3 adults and 1 child. Depending on your children, bedding in the room may not fit. No extra bed available for this type of room.

Max. number of persons
4
Area
From 25 m² / 269 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Rooms are located on the 7th or 8th floor. You can enjoy free drinks in the bar area on the 1st floor from 2-6PM. In case of a complimentary upgrade, free flow benefits will not be applicable. No extra bed available for this type of room.

Max. number of persons
3
Area
From 22 m² / 236 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Rooms are located on the 7th or 8th floor. You can enjoy free drinks in the bar area on the 1st floor from 2-6PM. In case of a complimentary upgrade, free flow benefits will not be applicable. No extra bed available for this type of room.

Max. number of persons
4
Area
From 22 m² / 236 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Rooms are located on the 7th or 8th floor. You can enjoy free drinks in the bar area on the 1st floor from 2-6PM. In case of a complimentary upgrade, free flow benefits will not be applicable. Depending on your children, bedding in the room may not fit.

Max. number of persons
4
Area
From 25 m² / 269 sq ft

Bedding

Queen size bed(s) x1

Single bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Hida Takayama

4 311 1 Hanasatomachi, Takayama, 5060026
5060026 GIFU
Japan

GPS:36.139291, 137.252065

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • 161 rooms
  • 5 rooms for people with reduced mobility
  • 10 connecting rooms
  • 161 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • German
  • English
  • French
  • Japanese

100% Non Smoking Property

Elevator to all floor

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

RESTAURANT&BAR Hobar

Photo out of - RESTAURANT&BAR Hobar

Mercure Hida Takayama's all-day dining restaurant offers a mixture of creative and locally-inspired dishes for breakfast and dinner. Breakfast (Japanese and Western buffet) 6:45 - 10:00 (LO 9:30) Dinner 17:00 - 22:00 (LO 21:00) Open irregularly

Cooking style
Mediterranean
Capacity
104
Accessibility
Accessible service
5060026 Gifu, Japan
Telephone +81 577-35-2702

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Cash
  • Credit card

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Light menu
  • Gluten-free menu
  • Vegetarian menu

Mercure Hida Takayama's all-day dining restaurant offers a mixture of creative and locally-inspired dishes for breakfast and dinner. Breakfast (Japanese and Western buffet) 6:45 - 10:00 (LO 9:30) Dinner 17:00 - 22:00 (LO 21:00) Open irregularly

From the moment you step foot in this bar, it will lead you to an extraordinary experience, make your trip more refined, and make you feel like an adult.

At Mercure Hida Takayama, breakfast features carefully prepared dishes made with fresh, locally sourced ingredients. Guests enjoy over 50 breakfast items daily from 6:45 to 10:00, highlighting regional flavors and warm hospitality.

Our hot spring features sodium bicarbonate mineral water, known for its soothing and skin‑softening properties. Enjoy a relaxing soak in the natural thermal waters during your stay.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,048 reviews

Customer review rating 5.0/5

Jieni S. Couples - Confirmed reviews ALL

Customer review rating 3.0/5

Chia L. W. Friends - Confirmed reviews ALL

Customer review rating 3.0/5

Daniel C. H. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Jason D. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Alison P. F. D. Couples - Confirmed reviews ALL

Customer review rating 3.0/5

Chia L. W. Friends - Confirmed reviews ALL

Dear Mercure Hida Takayama Management Team, I would like to share my feedback regarding my recent stay at your hotel. First of all, I was genuinely impressed by the overall design of the hotel. The interior is elegant, creative, and thoughtfully designed. I particularly appreciated the stylish atmosphere and the attention to detail throughout the property. The hotel was also clean, tidy, and well maintained. The check-in process was smooth, quick, and efficient. However, unfortunately, my experience took a disappointing turn the following morning. When checking in, I specifically asked the front desk whether I could leave my luggage at the hotel the next day, as I was planning to visit Kamikochi and would return later. I was clearly given a positive confirmation that this would be possible. However, when I approached the staff the following morning, my request was suddenly and rather rudely refused. What disappointed me most was not simply the refusal itself, but the staff member’s extremely unfriendly and dismissive attitude. There was no reasonable explanation, no apology for the conflicting information provided the previous evening, and absolutely no attempt to offer an alternative solution. I understand that hotels may have policies and operational limitations. However, when a guest has specifically checked in advance and received confirmation from the hotel, it is only reasonable to expect the hotel to honour that information or, at the very least, handle the situation professionally. It was particularly frustrating to start a day of travel to Kamikochi with such an unpleasant experience, especially after having had such a positive first impression of the hotel. I sincerely hope management will look into this incident and provide appropriate staff training to ensure that guests receive consistent, courteous, and professional service. The hotel has so much potential, and its beautiful design and facilities deserve a service standard that matches them. I would have loved to leave with nothing but wonderful memories, but unfortunately, this incident significantly affected my overall impression. Kind regards, Ariel W.

Customer review rating 3.0/5

Daniel C. H. Couples - Confirmed reviews ALL

I really had planned initially to provide a rating of 10 as the hotel is well-appointed; with comfortable rooms, a clean and relaxing spa, and a sumptuous breakfast. The front-of-house, breakfast and cleaning staff were friendly and accommodating. However, there were two factors that left us less than satisfied with our stay. First, we were not aware at the time of our booking that the Mercure Takayama caters to large travel groups. In fact, it might be more exact to report that we felt that the hotel demonstrated a preference toward the travel groups, which left us feeling like second class citizens at times. There were times when the hotel seemed overrun with tourist groups and we struggled to navigate our way through the reception area, bar and dining room. One rainy evening after a day of sightseeing, we were restricted from the main dining room due to a group tour dinner and offered only the option of pizza for dinner. Some of the tour groups acted selfish and often took over common areas; often in a rude and boisterous manner. Secondly, we were in a Premium room and had Happy Hour access in the bar. Having lived in Japan and having the ability to speak the Japanese language, I found the bar staff unreceptive to my use of Japanese language meant as a sign of respect. I would further say that some of the bar staff acted dismissively and disrespectfully to me, which I found highly offensive. I have never in my years of travel or living in Japan to be treated in such a manner. In contrast, I observed that the bar staff pandered to the tour groups during our stay and these individuals tended to not even attempt to communicate in Japanese. The cost of our stay was the absolute highest we encountered during our 4 weeks of travel to locations including Tokyo, Nagoya, Osaka and Kyoto. In summary, despite the quality of the hotel, we left disappointed and, frankly, disgruntled by our stay at the hotel. I would not recommend the Mercure Takayama to Independent travelers based on our experience.

Customer review rating 4.0/5

Jason D. Couples - Confirmed reviews ALL

We enjoyed the cost room and rooftop onsen. The location was also centrally located.

Customer review rating 4.5/5

Alison P. F. D. Couples - Confirmed reviews ALL

Lovely modern hotel with traditional craft touches. Loved the free flow early evening and the location. Great breakfast!

Customer review rating 4.5/5

Richard R. Friends - Confirmed reviews ALL

The Mercure Hida is in a great location, close to the travel hubs and close to the many sights of Takayama. Our room was extremely comfortable with excellent amenities. Our breakfast was a buffet style with many different cuisines and the bar area at the front of the hotel perfect for an evening drink. A special mention must be made of all the Mercure staff who were extremely courteous and professional. We really enjoyed our short stay!

Customer review rating 5.0/5

Adena M. F. M. Couples - Confirmed reviews ALL

Easy walk from the station with suitcase, friendly staff, clean room with comfortable bed. Enjoyed the private onsen and the food and drinks were great! Beautiful hotel.

Customer review rating 4.0/5

Clair J. Friends - Confirmed reviews ALL

Very close to main station. Ery helpful staff and comfy beds. Great private onsen option at extra cost

Customer review rating 5.0/5

Amanda L. P. Couples - Confirmed reviews ALL

Close to the station and very comfortable with all requirements met. Rooms were lovely and spacious.

Customer review rating 4.5/5

Bruno L. M. Couples - Confirmed reviews ALL

One of the best hotels we stayed in Japan. Comfortable, clean friendly couldn't ask for more

Customer review rating 3.5/5

Richard P. Couples - Confirmed reviews ALL

We only stayed the night therefore never had a great deal of time to get to know the hotel or area. However, room was modern and well delivered. The reception staff and breakfast staff were lovely and helpful. We had a rear room overlooking the railway and heard trains at bed time then were awakened at 5am by three noisy trains leaving the station 400 metres away. Then at 6am. Fortunately the comfy bed allowed us to get back to sleep.

Customer review rating 2.0/5

Martin T. H. Couples - Confirmed reviews ALL

Poor..Worst hotel in japan..Over whelmed with tour groups.Though the menu was nothing special..Maybe people should work…I found a good restaurant in town and it was French.

Customer review rating 4.0/5

Neha Y. Friends - Confirmed reviews ALL

Good stay overall…very convenient location…

Customer review rating 4.5/5

Rachel A. B. Couples - Confirmed reviews ALL

Lovely stay, comfortable and clean facilities, good breakfast, friendly and helpful staff and well located near to the station.

Customer review rating 5.0/5

Ian J. P. Couples - Confirmed reviews ALL

Our experience was great . Close to station nice foyer and bar area comfy rooms

Dear Ian, Thank you for sharing this wonderful review! It is an absolute delight to receive reviews that extol the Mercure experience! As you have mentioned, one of our unique selling points is the location as we are situated really near to Takayama station and walking distance to any touristic spots. In addition, your generous comments regarding our service will certainly be a source of motivation and encouragement for our team. We truly appreciate your comments! Another wonderful experience awaits you here, and we look forward to welcoming you back soon. Virginie Front Office Assistant Manager

Customer review rating 4.0/5

Helen S. Couples - Confirmed reviews ALL

Staff on reception are brilliant. Rooms are fine but small. Breakfast average. The hotel needs to buy a toaster!

Dear Helen, Thank you for taking the time to share your feedback following your stay at Mercure Hida Takayama. We are delighted to hear that you found our Reception team particularly welcoming and appreciated their service. Your kind words will certainly be shared with the team. We acknowledge your comments regarding the size of our rooms. While our rooms are designed to make the best use of the available space, we understand that they may feel compact, particularly when travelling with several pieces of luggage. Regarding breakfast, we regret that the selection and quality of some dishes did not fully meet your expectations. Your comments concerning the availability of a toaster and the temperature and texture of the fried eggs have been shared with our culinary team for consideration. Maintaining the quality and appropriate serving temperature of our hot breakfast items is important, and we will review this aspect of our service. Thank you once again for your constructive feedback. We hope to have the opportunity to welcome you back for an improved experience. Kind regards, Virginie Front Office Assistant Manager

Customer review rating 4.0/5

Nuria B. P. Friends - Confirmed reviews ALL

I have been there just for one night. Everything was good

Dear Nuria, Thank you for sharing this wonderful review! We are delighted to hear that you thoroughly enjoyed your stay with us. We eagerly look forward to welcoming you back soon. Virginie Front Office Assistant Manager

Customer review rating 3.0/5

Yen W. C. G. K. Couples - Confirmed reviews ALL

Rooms barely have any space to open 2 suitcases. However the property is well maintained. Staff seemed to have an obsession with telling guests not to bring other drinks/food into the restaurant, even though we had none with us.

Dear C., Thank you for taking the time to share your detailed feedback following your stay with us. We are pleased to hear that you found our property well maintained. We appreciate your comments regarding the room size and understand that the available space may be limited when travelling with multiple suitcases. Our rooms are designed to make the best use of the available space while ensuring guest comfort. We are also sorry to hear that our restaurant team's reminders regarding outside food and beverages came across as overly insistent. Our intention is to ensure that restaurant guidelines are respected while maintaining a welcoming atmosphere for all guests. We certainly do not wish for anyone to feel uncomfortable or unwelcome, and we will share your comments with the team to encourage a more considerate and natural approach to communication. Regarding breakfast, we regret that the selection and quality of some Western dishes did not meet your expectations, particularly the fried eggs. Your feedback will be shared with our culinary team as we continue reviewing the variety and preparation of our breakfast offerings. Thank you once again for your honest feedback. Your comments help us identify areas where we can improve, and we hope to have the opportunity to welcome you back for a more enjoyable experience. Kind regards, Virginie Front Office Assistant Manager

Customer review rating 4.5/5

Sarah J. B. Couples - Confirmed reviews ALL

Had a great two night stay - close to station - nice bar area to have a drink

Dear Sarah, Thank you for sharing this wonderful review! It is an absolute delight to receive reviews that extol the Mercure experience! As you have mentioned, one of our unique selling points is the location as we are situated really near to Takayama station and walking distance to any touristic spots. In addition, your generous comments regarding our service will certainly be a source of motivation and encouragement for our team. We truly appreciate your comments! Another wonderful experience awaits you here, and we look forward to welcoming you back soon. Virginie Front Office Assistant Manager

Customer review rating 5.0/5

Christina B. B. Couples - Confirmed reviews ALL

The breakfast buffet was impressive!

Dear Christina, Thank you for sharing this wonderful review! We are delighted to hear that you thoroughly enjoyed your stay with us. We eagerly look forward to welcoming you back soon. Virginie Front Office Assistant Manager

Other web-users rate our hotel

  • 1,730 reviews 8.9/10 Location
  • 1,669 reviews 8.9/10 Room
  • 1,459 reviews 8.8/10 Service
  • 8 reviews 9.2/10 WiFi
  • 826 reviews 9.7/10 Vibe
  • 775 reviews 9/10 Breakfast
  • 628 reviews 8.9/10 Amenities
  • 592 reviews 9.6/10 Cleanliness

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