Mercure Hida Takayama 4 stars

Customer review rating (ALL Rating) 4.7/5 1,924 reviews

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Description

Hotel extras

  • Located in the city center, a 4-minute walk from JR Takayama Station and the bus center.

  • We have 161 rooms inspired by the culture, crafts, and nature of Hida Takayama.

  • Guests staying in the Privilege Room can use the lounge free of charge.

  • Experience healing for your body and soul in the ONSEN on the top floor.

  • A restaurant that makes the most of local ingredients is also attached.

Our accommodation(s)

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Hotel location

Mercure Hida Takayama

4 311 1 Hanasatomachi, Takayama, 5060026
5060026 GIFU
Japan

GPS:36.139291, 137.252065

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

RESTAURANT&BAR Hobar

Mercure Hida Takayama's all-day dining restaurant offers a mixture of creative and locally-inspired dishes for breakfast and dinner. Breakfast (Japanese and Western buffet) 6:45 - 10:00 (LO 9:30) Dinner 17:00 - 22:00 (LO 21:00) Open irregularly

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,924 reviews

Customer review rating 3.5/5

Bobby S. Families - Confirmed reviews ALL

we are happy with the facilities and comfortable, but the downgrade was the bar tender was not well informed, as a gold member our 3 rooms booked should get welcome drink each number guests. He was only give one welcome drink per room, i believe him even i feel strange. i just know it when i read the welcome drink card in the application , with the accompany guests should get too. well once more this is a small matters to fussy.

Dear Bobby, Thank you for sharing this review! We are delighted to hear that you thoroughly enjoyed your stay with us. According to the Accor standards, the Welcome Drink voucher is provided only for the member's room and his accompany person. If you book 3 rooms but with 3 persons staying in your own room, we will issue 3 Welcome Drink voucher for the persons staying in your room. We eagerly look forward to welcoming you back soon. Virginie Front Office Assistant Manager

Customer review rating 5.0/5

Sentosa T. Families - Confirmed reviews ALL

Our stay at Mercure Hida Takayama was nothing short of exceptional. From the moment we arrived until the moment we checked out, everything was perfect. The Highlights of Our Stay: Outstanding Service: A huge, special shoutout to Ahmad at the front desk! He was incredibly helpful, welcoming, and professional. His warm hospitality and excellent assistance made a fantastic first impression and set the tone for our entire trip. Wonderful Private Onsen: The private onsen facilities are top-tier. It was incredibly relaxing, spotlessly clean, and the perfect way to unwind in privacy after a long day of exploring Takayama. The Best Pajamas Ever: I have to mention the hotel pajamas—they are amazingly comfortable! In fact, they were so good that I couldn't resist purchasing a set to take home with me. The hotel beautifully blends modern comfort with local charms. Between the stellar staff like Ahmad and the fantastic amenities, we couldn't have asked for a better experience. We will definitely be back! Highly recommended!

Dear Sentosa, Thank you for taking the time to share this wonderful review! We are thrilled to hear that you had a memorable stay with us and greatly appreciate your generous comments. At Mercure, we believe in adding personalization and warmth to our service standards. We are a part of the renowned Accor Hotels group and strongly adhere to the principles laid down by our founders. Another wonderful experience awaits you here, and we eagerly look forward to welcoming you back soon! Virginie Front Office Assistant Manager

Customer review rating 5.0/5

Diana Y. C. Couples - Confirmed reviews ALL

The front desk team throughout our stay was kind and provided great information. The gentleman who checked us in the hotel was patient, professional, and gave us a wonderful recommendation for a restaurant nearby to have dinner. We enjoyed the free afternoon drinks in a lovely and peaceful setting. Proximity to the train station was excellent for our trip to our next destination in Japan. I would highly recommend Mercure Hida Takayama.

Dear Diana, Thank you for taking the time to share this wonderful review! We are thrilled to hear that you had a memorable stay with us and greatly appreciate your generous comments. At Mercure, we believe in adding personalization and warmth to our service standards. We are a part of the renowned Accor Hotels group and strongly adhere to the principles laid down by our founders. Another wonderful experience awaits you here, and we eagerly look forward to welcoming you back soon! Virginie Front Office Assistant Manager

Customer review rating 5.0/5

John B. Couples - Confirmed reviews ALL

The staff at the Hotel could not do enough to accommodate my wife and i. They were extremely helpful, polite and courteous.

Dear John, Thank you for taking the time to share this wonderful review! We are thrilled to hear that you had a memorable stay with us and greatly appreciate your generous comments. At Mercure, we believe in adding personalization and warmth to our service standards. We are a part of the renowned Accor Hotels group and strongly adhere to the principles laid down by our founders. Another wonderful experience awaits you here, and we eagerly look forward to welcoming you back soon! Virginie Front Office Assistant Manager

Customer review rating 3.5/5

Rimond I. P. Couples - Confirmed reviews ALL

Location rooms all ok. Restaurant and bar shut last Sunday without notice to customers. Breakfast was poor with coach parties filling in most spacescand rushing round grabbing food. I don’t think that the staff could cope. Only hotel in Japan where we had to queue for breakfast. That part of our holiday was not a good experience.

Dear Mr. P., Thank you for staying at Mercure Hida Takayama. We are really sorry about your unpleasant experience during breakfast time. We are trying our best to balance the needs of group and individual guests. However, due to limits in space and manpower, sometimes a bit waiting might be needed. We will try our best to let every guest enjoy the breakfast and are continuing to explore how to improve the efficiency. Our restaurant and bar take irregular breaks every month, and the information can be seen on the homepage of Mercure Hida Takayama and the Instagram account of Hobar restaurant. We understand your frustration and humbly ask your understanding. If you are seeking any dining options, please come to the front desk. We will introduce restaurants and make reservations for you. We would like to once again express our apologies regarding your unpleasant experience. Please rest assured that your suggestions will be taken into consideration. Sincerely, Mercure Hida Takayama

Other web-users rate our hotel

  • 1,836 reviews 8.9/10 Location
  • 1,795 reviews 8.9/10 Room
  • 1,520 reviews 8.8/10 Service
  • 10 reviews 9.6/10 WiFi
  • 890 reviews 9.7/10 Vibe
  • 792 reviews 8.9/10 Breakfast
  • 659 reviews 8.6/10 Amenities
  • 648 reviews 9.4/10 Cleanliness

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