Mövenpick Resort and Spa Fruske Terme 4 stars

Customer review rating (ALL Rating) 4.7/5 2,802 reviews

Mövenpick Resort and Spa Fruske Terme - Image 1
Mövenpick Resort and Spa Fruske Terme - Image 2
Mövenpick Resort and Spa Fruske Terme - Image 3
Mövenpick Resort and Spa Fruske Terme - Image 4

Description

Hotel extras

  • 7 restaurants and bars with cocktail hours, live music and farm-to-table menus

  • 11 modern meeting and events spaces

  • All rooms include a private balcony

  • Extensive spa and wellness facilities, including pools, saunas and treatments

  • Free parking

Our accommodation(s)

Book this hotel
Room 1

Located on the ground floor with pool view, room with two single beds, which may be joined or separated. Free WIFI, safe, coffee and tea making facilities, minibar, and walk in shower. The room has a balcony with a sitting area.

  • Views:

    Pool side

Max. number of persons
2
Area
From 27 m² / 290 sq ft
  • 2 pers. max
  • 27 m² / 290 sq ft
  • Views: Pool side

Rooms with 2 single beds and foldable single sofa bed. Free WIFI, safe, coffee and tea making facilities, minibar, and walk in shower. The room has a balcony with a sitting area.

Max. number of persons
3
Area
From 27 m² / 290 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Opening windows
  • Shoe polisher

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Rooms with Pool View featuring 2 single beds and foldable single sofa bed. Free WIFI, safe, coffee and tea making facilities, minibar, and walk in shower. The room has a balcony with a sitting area.

  • Views:

    Pool side

Max. number of persons
3
Area
From 27 m² / 290 sq ft

Rooms with a double bed and foldable single sofa bed. Free WIFI, safe, coffee and tea making facilities, minibar, and walk in shower. The room has a balcony with a sitting area.

Max. number of persons
3
Area
From 27 m² / 290 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Opening windows
  • Shoe polisher

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Rooms with Pool View featuring a double bed and foldable single sofa bed. Free WIFI, safe, coffee and tea making facilities, minibar, and walk in shower. The room has a balcony with a sitting area.

Max. number of persons
3
Area
From 27 m² / 290 sq ft

Suite

Executive Suite with 1 king size bed and balcony

The luxury suite has a bedroom with a kingsize bed, a living room with a dining table, two bathrooms one with a walk in shower, other with a hydromassage tub and steam bath and balcony with a sitting area. Free WIFI, safe, coffee and tea facilities.

Max. number of persons
3
Area
From 75 m² / 807 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Opening windows
  • Shoe polisher

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Suite

Presidential Suite with 1 king size bed and balcony

The premium suite has a bedroom with a kingsize bed, a living and dining room, a fireplace, two bathrooms one with a walk in shower, the other with a hydromassage tub and steam bath, and a spacious terrace with sun beds and a sitting area.

Max. number of persons
3
Area
From 120 m² / 1291 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Opening windows
  • Shoe polisher

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Hotel location

Mövenpick Resort and Spa Fruske Terme

Staza Zdravlja 39
22408 VRDNIK
Serbia

GPS:45.1420055297, 19.7795815851

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • NIKOLA TESLA Additional charge
  • BEG Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 201 rooms
  • 3 rooms for people with reduced mobility
  • 16 connecting rooms
  • 201 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing Additional charge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Desk equipment available

  • Shoe shine machine

Luggage storage

  • Luggage storage

Porter

  • Porter

Currency exchange

  • Currency exchange

Catering

2 Restaurants

5 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

14 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Outdoor playground for children

Well-being

Teen zone

  • Outside
  • On site

Indoor-outdoor swim-out pool

  • Outside
  • On site

Kids Pool with Cave and Slide

  • Covered
  • On site

Infinity Pool

  • Outside
  • On site

Panoramic Mozaic Pool

  • Covered
  • On site

Kids Mosaic Pool

  • Covered
  • On site

Large Swim & Recreation Pool

  • Covered
  • On site

Swimming pool

  • Outside
  • On site

Central indoor swimming pool

  • Covered
  • On site

Splash safari

  • Outside

Glass infinity pool

  • Outside
  • On site

Family pool

  • Outside
  • On site

Fitness

  • On site
  • Solarium / UV Additional charge
  • Jacuzzi/Whirlpool bath
  • Sauna room
  • Massage Additional charge

Sports and leisure

Tennis Additional charge

  • Nearby

Horseback riding Additional charge

  • Nearby

Quad bikes Additional charge

  • Nearby

Horseback riding Additional charge

  • On site

Quad bikes Additional charge

  • On site
  • On site
  • Outdoor parking
  • Private
  • 5 parking spaces

Garage

Parking information

  • On site
  • Indoor parking
  • Private
  • 385 parking spaces

Outdoor private parking

Additional charge

Parking information

  • On site
  • Outdoor parking
  • Private
  • Parking pricing: 20.00 € 20 EUR Per unit

The Orhideja restaurant is an à la carte restaurant on the S floor. The unique fusion of traditional and international cuisine and the magical touch of culinary guarantees a great taste for every meal.

WELLNESS BAR

Located in the wellness area, with access to indoor and outdoor pools. It features a wide variety of desserts, seasonal freshly cut fruits, smoothies, milkshakes, Housecraft beers and schnaps, wines, and signature cocktails.

Bar Type
POOL SIDE SNACK BAR
Capacity
84
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Located in the wellness area, with access to indoor and outdoor pools. It features a wide variety of desserts, seasonal freshly cut fruits, smoothies, milkshakes, Housecraft beers and schnaps, wines, and signature cocktails.

POOL BAR

Non contractual photo

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Nested to the most popular Glass infinity pool at Thermal Riviera with a breathtaking view of Fruska gora. Offers a wide selection of refreshing craft beers, cocktails, and drinks. It is a perfect relaxation spot. Open during summer.

GASTRO BAR

Non contractual photo

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Offering tasty, pool friendly fast food delights, this bar is the best place to sit and enjoy a refreshing drink or delicious quick meal, while enjoying the sun and water at the same time at the Termal Rivijera. Open during summer.

SNACK BAR

Non contractual photo

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Great place to spend time with your little ones. Bar is located next to Splash safari, a dedicated area for kids. You can choose a favorite snack from sandwiches, salads, fruits, ice cream, and refreshment selection. Open during summer.

Take time to relax by the pool during your stay at our hotel. Nestled at the foot of Fruska Gora, it blends natural thermal water, contemporary design, and facilities for all generations. Enjoy 5 indoor pools filled with thermal-mineral water at 29-33 °C

The most extensive spa and wellness destination in Serbia, offering 15 thermal pools, 12 saunas, and fun facilities for kids. Spanning 10,000 m², indoor and outdoor thermal-mineral pools at 29-33 °C are ideal for relaxation, family leisure, and enjoyment.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,802 reviews

Customer review rating 5.0/5

Branislav P. Families - Confirmed reviews ALL

Dear, Thank you for your kind words. We are pleased to hear that you had a wonderful experience at our resort. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Mövenpick Resort and Spa Fruske Terme

Customer review rating 5.0/5

Aleksa S. Couples - Confirmed reviews ALL

Dear Mr. S., Thank you for your positive feedback. We are delighted to hear that you found our location and services to be excellent. Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful stay. Best regards, Mövenpick Resort and Spa Fruske Terme

Customer review rating 5.0/5

Ana Z. Families - Confirmed reviews ALL

Dear Mrs. Z., Thank you for your kind words regarding the ambiance and luxury experience at our resort. We are delighted to hear that you enjoyed your stay and appreciated the cozy environment. Your feedback is invaluable to us. Best regards, Mövenpick Resort and Spa Fruske Terme

Customer review rating 4.5/5

Aleksandra S. Friends - Confirmed reviews ALL

Dear, Thank you for your message. We appreciate your engagement and will ensure that your correspondence is addressed accordingly. We value your feedback and look forward to welcome you again in the future. Goodbye, Mövenpick Resort and Spa Fruske Terme

Customer review rating 4.0/5

Valerio M. Couples - Confirmed reviews ALL

Dear Valerio M., Thank you for your kind words regarding our resort. We are delighted to hear that you enjoyed the beautiful surroundings and your wellness experience. We strive to provide a fantastic atmosphere for all our guests. Kind regards, Mövenpick Resort and Spa Fruske Terme

Dear, Thank you for your kind words. We are pleased to hear that you had a wonderful experience at our resort. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Mövenpick Resort and Spa Fruske Terme

Customer review rating 5.0/5

Aleksa S. Couples - Confirmed reviews ALL

Everything soo good!

Dear Mr. S., Thank you for your positive feedback. We are delighted to hear that you found our location and services to be excellent. Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful stay. Best regards, Mövenpick Resort and Spa Fruske Terme

Customer review rating 5.0/5

Ana Z. Families - Confirmed reviews ALL

It smells realy nice in the hallways and its cozy and real luxury experience

Dear Mrs. Z., Thank you for your kind words regarding the ambiance and luxury experience at our resort. We are delighted to hear that you enjoyed your stay and appreciated the cozy environment. Your feedback is invaluable to us. Best regards, Mövenpick Resort and Spa Fruske Terme

Customer review rating 4.5/5

Aleksandra S. Friends - Confirmed reviews ALL

Greetings

Dear, Thank you for your message. We appreciate your engagement and will ensure that your correspondence is addressed accordingly. We value your feedback and look forward to welcome you again in the future. Goodbye, Mövenpick Resort and Spa Fruske Terme

Customer review rating 4.0/5

Valerio M. Couples - Confirmed reviews ALL

nice day in a countryside wellness center

Dear Valerio M., Thank you for your kind words regarding our resort. We are delighted to hear that you enjoyed the beautiful surroundings and your wellness experience. We strive to provide a fantastic atmosphere for all our guests. Kind regards, Mövenpick Resort and Spa Fruske Terme

Customer review rating 5.0/5

Anna G. Families - Confirmed reviews ALL

We had a wonderful stay at Mövenpick! What really makes this hotel special is how family-friendly it is. The kids' playroom is fantastic, with so many toys, creative activities and organized workshops to keep little ones entertained. My 4-year-old absolutely loved it and didn't want to leave! The swimming pools are equally amazing, with great options for both children and adults. We spent hours enjoying them! It's such a pleasure to find a hotel where children are genuinely entertained and parents can actually relax a little. We had a fantastic time and would happily come back. Highly recommended for families with young children!

Dear, Thank you for taking the time to share your delightful experience at Mövenpick Resort and Spa Fruske Terme. We are thrilled to hear that you found our hotel to be exceptionally family-friendly and that your child enjoyed the playroom and organized activities. It is our priority to ensure that children are entertained, allowing parents to relax and enjoy their stay. We are also pleased that you appreciated our swimming pools, which offer a variety of options suitable for all ages. Your kind words about our amenities motivate us to continue providing a welcoming atmosphere for families. We look forward to welcoming you back for another wonderful stay in the future. Best wishes, Mövenpick Resort and Spa Fruske Terme

Customer review rating 5.0/5

Jovana Z. Friends - Confirmed reviews ALL

Perfect location, clean place, great amenities.

Dear Mrs. Z., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our location, cleanliness, and amenities. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Mövenpick Resort and Spa Fruske Terme

Customer review rating 5.0/5

Ekaterina S. Solo - Confirmed reviews ALL

I got big pleasure staying here. It was a weekend stay in the first week of October, so the hotel was rather quiet and free access to spa and sauna zone. Sauna zone with good relax. Very rich dinner with good price (20 euro) and free rich breakfast. A hotel may also be reached by public transport without any problems (bus N86). Nice nature and hiking are available. Hotel staff is helpful. Thanks everybody!

Dear Mrs Ekaterina, Thank you very much for your kind review! We are delighted to hear that you enjoyed your weekend stay, especially our spa and sauna area, the dinner and breakfast, and the beautiful nature surrounding the hotel. We are also happy that you found our staff helpful and the hotel easy to reach by public transport. Your lovely feedback means a lot to our team and motivates us to continue providing a pleasant and relaxing experience for our guests. We hope to welcome you back again soon! Best regards, Mövenpick Resort & Spa Fruske Terme

Customer review rating 5.0/5

Dejan B. Couples - Confirmed reviews ALL

For us one of the best hotel with spa Centar in Serbia. We have been coming couple times per year since 2020. Real reset for us to be in your hotel.

Dear Mr Dejan, Thank you so much for your loyalty and kind words! We are truly happy to know that you have been choosing our hotel for your relaxation and wellness breaks since 2020. It means a lot to us to be your place to unwind, recharge, and enjoy a real reset. We look forward to welcoming you back many more times and making each stay just as special! Warm regards, Mövenpick Resort & Spa Fruske Terme

Customer review rating 2.0/5

Andela N. Families - Confirmed reviews ALL

They gave only one bottle of water and want to take money for everything they can

Dear Mrs Nikolić, Thank you for sharing your feedback. We are sorry to hear that you were left with such an impression. We would like to clarify that the bottle of water provided in your room is complimentary, as a courtesy from the hotel, and the minibar is replenished daily. We always strive to offer our guests a comfortable and pleasant stay, with clear information about the services included. We regret any misunderstanding and hope to have the opportunity to welcome you again and provide you with a better experience. Kind regards, Mövenpick Resort & Spa Fruske Terme

Customer review rating 2.0/5

Anastasiia S. Families - Confirmed reviews ALL

We stayed at the hotel for 4 nights and planned to extend our stay for 2 more nights, but after a spa incident on the last day of our stay we decided to leave without extending. In the sauna my towel was taken (or lost). Soaking wet and in my swimsuit, I explained the situation to a spa employee asked for another towel. She refused — “one towel per day” — and, with a passive-aggressive smile, told me to go to the manager at the reception to get a second card. She showed zero empathy, common sense, or hospitality ethics; she seemed to enjoy my distress. Management should screen staff for empathy (and psychopathy) using a scale before allowing them to work with vulnerable, undressed, wet people who may need help — and ensure that staff are adequate, able to solve problems rather than enjoy others’ suffering. The name of a young woman who did that is Dragana, the accident happened on the 9-th of October, at about 10-10:30.

Dear Mrs. Anastasiia, Thank you for sharing your feedback. We are truly sorry to hear that this incident affected your overall experience and your decision not to extend your stay. We understand how uncomfortable and frustrating the situation must have been, and we agree that our guests should always be treated with understanding, respect, and a helpful attitude. We would also like to mention that during your stay, you had several opportunities to communicate with our manager, Aleksandra, who made every effort to assist you and ensure that your stay was as pleasant as possible. We are therefore especially sorry that, despite her efforts, you left our hotel with such disappointing memories. Please accept our sincere apologies for the unpleasant experience in our spa. We take your comments seriously and will review the situation with the relevant team to better understand what happened and ensure that our guests receive the care and assistance they deserve. We genuinely regret that your stay ended on such a negative note and hope that, in the future, we may have the opportunity to welcome you again and provide you with the relaxing and enjoyable experience you originally expected. Kind regards, Mövenpick Resort and Spa Fruske Terme

Customer review rating 5.0/5

Dejan S. Couples - Confirmed reviews ALL

Very nice

Dear Mr. S., Thank you for your positive feedback. We are delighted to know that you enjoyed your stay at Mövenpick Resort and Spa Fruske Terme. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Best regards, Mövenpick Resort and Spa Fruske Terme

Customer review rating 5.0/5

Dorde N. Couples - Confirmed reviews ALL

We had wonderful experience at the hotel.The staff were welcoming, the atmosphere was pleasant, and everything made my stay enjoyable.

Dear, Thank you for your kind words regarding your recent stay at our hotel. It is a pleasure to hear that our welcoming staff and pleasant atmosphere contributed to your enjoyable experience. We look forward to welcoming you back in the future. Best regards, Mövenpick Resort and Spa Fruske Terme

Customer review rating 4.5/5

Nemanja D. Couples - Confirmed reviews ALL

Everything was great, except for the wellness bar. The food was bland and not worth the price. Compared to the amazing breakfast, the quality was quite disappointing.

Dear Mr. D., Thank you for your feedback regarding your recent stay. We are pleased to hear you enjoyed your overall experience. We appreciate your comments about the wellness bar and will take them into consideration as we strive to enhance our offerings. Best regards, Mövenpick Resort and Spa Fruske Terme

Customer review rating 5.0/5

Jasna P. Couples - Confirmed reviews ALL

Extremely courteous staff, an enchanting atmosphere with beautiful surroundings, lovely rooms, and superb bed comfort.

Dear, Thank you for your kind words regarding your recent stay at our resort. We are thrilled to hear that you enjoyed our location, comfortable accommodations, and the exceptional service provided by our staff. Your feedback motivates us to continue delivering wonderful experiences. Best regards, Mövenpick Resort and Spa Fruske Terme

Customer review rating 5.0/5

Dragana D. Families - Confirmed reviews ALL

I am very pleased; the hotel is truly ideal for relaxation and offers a variety of facilities for everyone's taste.

Dear Mrs. D., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our facilities suitable for relaxation and that our sauna offerings met your expectations. We look forward to welcoming you back for another comfortable stay. Best regards, Mövenpick Resort and Spa Fruske Terme

Customer review rating 2.5/5

Denis R. Families - Confirmed reviews ALL

At least 4 years instant stay Two - three times a year , same place, same hotel . Never extra greet , never upgrade , never honor …..

Dear Mr. Denis, Thank you for being our loyal guest for more than four years and for choosing to stay with us two to three times a year. We truly appreciate your continued trust and loyalty. We are sincerely sorry to hear that, despite your frequent visits, you have not felt sufficiently recognized or appreciated as a returning guest. We understand that after so many stays, you naturally expect a more personal welcome and recognition of your loyalty. We would also like to highlight that you are a member of our Loyalty Program, through which our returning guests receive additional benefits and privileges according to their membership status. As you continue to stay with us, your loyalty and status will be recognized through the benefits and advantages available within the program. We will certainly share your comments with our management and Guest Relations team, as this is valuable feedback for us. We would very much like your future visits to feel more personal and special, and we hope to have the opportunity to demonstrate this during your next stay. Thank you once again for your loyalty and for bringing this to our attention. Kind regards, Mövenpick Resort and Spa Fruske Terme

Customer review rating 1.0/5

Evgeny K. Solo - Confirmed reviews ALL

Standard room is not convenient by location

Dear Mr. Evgeny, Thank you for sharing your feedback. We understand your point and appreciate the opportunity to clarify. When making a reservation, our guests have the possibility to choose the room category that best suits their preferences, with different room categories naturally having different rates. The availability and price of each category are displayed at the time of booking, allowing guests to make the choice that best fits their needs and preferences. We are sorry if there was any misunderstanding regarding the availability of higher category rooms during your stay. We will certainly take your feedback into consideration and continue working to ensure that our communication with guests is as clear and helpful as possible. Best regards, Mövenpick Resort and Spa Fruške Terme

Customer review rating 1.5/5

Aleksandar M. Families - Confirmed reviews ALL

I came with my family to relax and unwind, and we got noise, too loud music, an abnormal crowd. It's not the SPA we got as the highest quality facility, judging by the marketing you're doing.

Dear Mr. M., Thank you for your feedback. We regret that your experience was affected by noise levels and crowding, which detracted from your relaxation. We constantly strive to maintain a serene environment and appreciate your input as it helps us improve our guests' experience. Best regards, Mövenpick Resort and Spa Fruske Terme

Customer review rating 4.0/5

Erdin H. Couples - Confirmed reviews ALL

we have expected more from SPA offer. Relax room was cold, Infrared sauna just one lamp worked so only one person per time can be inside. This is the first SPA we've been with no jacuzzi.

Dear, Thank you for taking the time to share your feedback. We are sorry to hear that our SPA facilities did not fully meet your expectations. We understand that comfort and functionality are important parts of the overall wellness experience. Regarding the relaxation room, we regret that you found the temperature too low. We also appreciate you bringing the issue with the infrared sauna to our attention. We will make sure that this is checked by our technical team. Thank you again for your honest feedback. We value your comments and hope to have the opportunity to provide you with a more satisfying wellness experience in the future. Best wishes, Mövenpick Resort and Spa Fruske Terme

Other web-users rate our hotel

  • 334 reviews 8.2/10 Location
  • 845 reviews 7.6/10 Room
  • 820 reviews 8.3/10 Service
  • 9 reviews 6/10 WiFi
  • 633 reviews 7.7/10 Food
  • 511 reviews 8.1/10 Pool
  • 510 reviews 8.5/10 Wellness Area
  • 397 reviews 7.7/10 Cleanliness

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Novi Sad Hotels