Mama Shelter Belgrade 4 stars

Name: Mama Shelter Belgrade - ALL
Address: Kneza Mihaila 54A Belgrade, BELGRADE, 11000, Serbia
Telephone: +381113333000
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 813 reviews

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Kneza Mihaila 54A Belgrade, 11000 BELGRADE, Serbia

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Mama Shelter Belgrade

Fun, affordable and popular designer rooms and restaurants

Mama Shelter Belgrade has 125 rooms, 2 bars and a restaurant with a terrace located in one of the most beautiful pedestrian zone in South East Europe: Knez Mihailove Street. More than simple rooms or restaurants, Mama Shelter Belgrade is an atypical livin g space, a real urban shelter not only beautiful, modern and lively but also popular, friendly and sexy. Curl up on our sofas, enjoy our dishes and relax, Mama takes care of everything

Belgrade, located in Serbia, is one of the oldest city in Europe. Knez Mihailova Street is in one of the most beautiful pedestrian zone in South East Europe. Mama Shelter decided to settle in Belgrade for its lovely and historic atmosphere.

ALLSAFE approved hotel

Hotel extras

Design-led hotel and bedrooms
Cosy rooftop with table tennis & fire pit
Affordable and comfortable rooms with 5 stars bedding
Modular and adaptable conference rooms
Gym free of charge for residents

Our accommodation(s)

Room

MEDIUM MAMA

2 persons
20 m² / 215 sq ft

Bedding 1 x King size bed(s)

Room

LARGE MAMA TERRACE

3 persons
25 m² / 269 sq ft

Bedding 1 x King size bed(s)

Room

LARGE MAMA

2 persons
26 m² / 279 sq ft

Bedding 1 x King size bed(s)

Room

LARGE MAMA TWIN

2 persons
26 m² / 279 sq ft

Bedding 2 x Single bed(s)
Views: Airport view

Room

XXL MAMA

3 persons
44 m² / 473 sq ft

Bedding 1 x King size bed(s)

Room

XXL MAMA TERRACE

3 persons
37 m² / 398 sq ft

Bedding 1 x King size bed(s)

Room

XXL MAMA DOUBLE QUEEN TERRACE

6 persons
49 m² / 527 sq ft

Bedding 2 x Queen size bed(s) and 1 x Double sofa bed(s)

Room

XXL MAMA 2 BEDROOMS TERRACE

4 persons
46 m² / 495 sq ft

Bedding 2 x Queen size bed(s)

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Hotel location

Mama Shelter Belgrade

Kneza Mihaila 54A Belgrade
11000 BELGRADE
Serbia

GPS:44.81952, 20.454038

+381 11 3333000

MAIN RAIL STATION

Railway station

Access: 1.5 km / 0.93 mi 15 min walk / 5 min drive

Shuttle

Additional charge

Shuttle on call

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Shuttle
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

MAMA RESTAURANT BELGRADE

Delicious world and local cuisine, healthy dishes and carefully selected ingredients served with a selection of craft beers, wine and fresh juices.

Our guest reviews

Good location

M.gul P. Couples - 11/21/2023 Confirmed reviews ALL

I stayed at your hotel for one night for my birthday. My flight was canceled due to the weather. I wanted to extend my stay for one more night, but I received information from the supervisor that it would be through the application.I also send the e mail about my situation. Still, my stay was enjoyable for one night. Pavel helped us at the reception. He is a wonderful receptionist who obviously loves his job. Also thanks to Aleksandra.

Dear Mutlugul, thank you for being Mama’s guest and taking time to share your experience with us. We are glad you had amazing time with Mama. We’ll make sure to pass your wonderful words to our dear Pavle and Aleksandra. Looking forward your next stay with us. Mama ♥ You

Mama is always the best :-)

Anonymous Business - 11/17/2023 Confirmed reviews ALL

Good location. Unique ambient. Great restaurant.

Dear Miroslav, thank you for being Mama’s guest. Mama is glad to hear that everything well during your stay, that you enjoyed Mama’s amazing location and unique design. And that our staff made your stay memorable. Our reservation department working from Monday to Friday from 9AM until 5pm, for any urgent requests our Front Office team are more than glad to help. Looking forward to accommodating you again. Mama ♥ You

Great atmosphere, amazing food

Elena P. Business - 11/13/2023 Confirmed reviews ALL

I loved the design of the hotel, as well as the cosy feeling of the restaurant area and the lobby area. The food of the restaurant was amazing, for me Mama Shelter is one of the best places to eat in Belgrade. The staff is also very welcoming and friendly. About the rooms, I would say I expected to be a bit more spacious, I stayed in a Big Mama, but nevertheless comfort of the bed was at maximum.

Dear Elena, thank you for choosing us and taking your time to share this wonderful review with us. We are more than glad to hear that your stay went flawlessly. Mama’s staff is there to ensure that your you feel like at home at all times, so any nice word towards them means a lot to Mama. We are looking forward to having a chance to accommodate you at Mama soon again. Mama ❤️ You

Great food

Anonymous Business - 11/12/2023 Confirmed reviews ALL

Everything is good - location, ambient, rooms, but the food is great :)

Dear Ante, thank you for being Mama’s guest. We are more than glad that everything went well during the time you’ve spent with us. We are hoping to have a chance to accommodate you again soon and to enjoy in our new menu. Mama ♥ You

The real name MAMA doesn’t apply to this hotel

Anonymous Business - 11/11/2023 Confirmed reviews ALL

First of all, 3 days before arrival the hotel tried to debit my card and i disputed with the hotel, in long emails, that i pay at the hotel and they insisted so much to pre authorization (i have all emails snd i can show them). Total lack of respect for Platinum members Second, Mama is a person who will welcome you warmly. Mama Shelter is totally the opposite: you don’t feel this warmly welcoming. I came at 13.00 and was very tired and asked them for an early check in, 2 days before arrival. Finally, due to very polite receptionist, Alexander, i got the room at 14.30. Thank you so much Alexander. Even at breakfast, you don’t feel Mama: food is very basic and the person making coffee, is rude. Again and again, i want you, Mama Shelter, to improve and really to show that you are Mama Shelter, but not like Mama Shelter

Dear Adrian, Mama is very sorry to hear that you had an unpleasant experience during your visit since Mama tries to make all her guests feel welcome and feel the spirit of Mama and our colleagues always try to provide the best service to all guests. Regarding the reservation part, in the period of high occupancy Hotel policy is that all reservation needs to be guaranteed, hope that you can understand our colleagues from reservation department they are just doing their job. Their intention is not to make any of the guests feel lack of respect. We are proud of our Front Office Agent Alexander that he made your day and stay better. We would like to invite you to visit us again so we can hopefully improve your first impression of Mama and to show you why Mama is one of the most loved places in Belgrade. Mama ♥ You

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Web-users rating

Other web-users rate our hotel

436 reviews 9.6/10 Location
451 reviews 7.9/10 Room
491 reviews 8.2/10 Service
11 reviews 7.9/10 WiFi
210 reviews 8.7/10 Breakfast
183 reviews 9.4/10 Vibe
163 reviews 8.1/10 Amenities
115 reviews 7/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.