Mama Shelter Belgrade 4 stars

Customer review rating 4.7/5 1,900 reviews

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Room 1

Mama Shelter Belgrade
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+ 12 Services

Hotel extras

  • From EUR 79

  • Atypical and trendy rooms

  • Affordable and comfortable rooms with 5 stars bedding

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00


Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Shoe shine machine
  • Currency exchange
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Babysitting on request Paying
  • Bicycles rental (nearby) Paying
Business services
  • 4 Meeting room(s)
  • Copy/print service available

Hotel location

Mama Shelter Belgrade

Kneza Mihaila 54A Belgrade
11000 belgrade

Tel: +381113333000

Fax: (+381)11/3333000

Check-in from 15h00

Check out up to 12h00


  • By plane

    NIKOLA TESLA At 18km / 11 miles - Shuttle paying

  • By train

    MAIN RAIL STATION At 1km / 0 miles

GPS :44.81952, 20.454038

Our accommodation(s)

Our restaurants and bars


Type of cuisine: Gourmet

Delicious world and local cuisine, healthy dishes and carefully selected ingredients served with a selection of craft beers, wine and fresh juices.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -


Enjoy our unique cocktails at our enormous island bar, relax, meet people, and share moments with your friends and loved ones while listening to live music.

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 93

  • Maximum capacity: 85 people

  • Maximum banquet capacity: 40 people

Find out more

Our guest reviews for
Mama Shelter Belgrade

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

1,900 reviews


TripAdvisor Rating 4.5/5

246 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

As always relaxed stay in cosy enviroment

Customer review rating 3.5/5

Jus Business - 21/07/2021 Confirmed reviews ALL

Staff extremly helpfull and loosen up which is great after hard day on a meetings. Great food and service.

well located, very beautiful design and clean

Customer review rating 4.5/5

Matan Friends - 20/07/2021 Confirmed reviews ALL

I really liked the hotel, its location is excellent, everything is nearby and the rooms are new and clean.

Good stay but below expectations

Customer review rating 2.0/5

Flavia M. Couples - 18/07/2021 Confirmed reviews ALL

During my trip to the Balkans, as a Platinum member of ALL, I looked only for Accor hotels. For this one I had high expectations since that on most of the countries the only options were Ibis, so here I thought I’d get my share of pampering - I was completely wrong. On my check-in, nothing was prepared. They didn’t have my upgrade ready, nor welcome drink. I had to explain my status which led to a soudain change of behavior of the staff but still clearly they lack of training on such cases. They tried to compensate but I was tired and it was a messy and disappointing check in experience (even if the guy really tried harder in the end). The problem here was really not this guy, he was kinder than all the other people I’ve seen in the reception throughout my stay but again, they clearly lack training on hospitality and of course regarding ALL Loyalty Program. I have been better welcomed in all the Ibis I’ve stayed during my trip, than here. However, the hotel is awesome, stylish, well located and the food is great. I wouldn’t stay here again but I would recommend for those who don’t have expectations regarding Accor Loyalty Program like I did.

Loved it

Customer review rating 5.0/5

Ross Couples - 16/07/2021 Confirmed reviews ALL

Great vibes, everyone very friendly and perfect location

Perfect location for tourists

Customer review rating 4.0/5

Tauheeda A. Families - 14/07/2021 Confirmed reviews ALL

We were travelling to Serbia for the first time and luckily chose this hotel. Loved the location inside of a mall and the streets right outside the mall. Had a lovely dinner and the pretty streets for some lovely ambiance. Would recommend this place 100% ! We are a family of 5 and had a lovely well spaced room! I would have to mention no extras tho. Have to request starting from a cup even!

Loved it !

Customer review rating 5.0/5

Trish Business - 14/07/2021 Confirmed reviews ALL

I really love everything about Mama Shelter ! The vibe, the people, the roof terrace and great beds! FAB & will be back for sure!

Good Central Location

Customer review rating 4.5/5

Anonymous Solo - 13/07/2021 Confirmed reviews ALL

Very friendly staff, knowledgeable, coming in and out takes a bit of time. Nice bar and restaurant good quality food. Good clean rooms, but can improve Toiletries although organic not the best in my opinion feel and quality and fragrance could be better. Also in room no glasses, no stationary, no lounge chair. No where for a guest to sit only one bench and the bed. Only one chair on the terrace, I was staying alone but my friend was visiting and no where for them to sit and relax. Nice gym with great new machines. Great location lots to explore right outside the hotel.

Pleasant stay :)

Customer review rating 5.0/5

Darya Friends - 13/07/2021 Confirmed reviews ALL

If you wanna take some rest in the fashionable and comfortable hotel- you need to give it a try. It is located in the heart of Belgrad - Knyaz Mikhail street , full of restaurants ,souvenir shops , exchange offices. The guy who checked us in - didn't notice his name - but please say hi to him, he was very open-hearted and even showed us the room.We fell in love with your summer terrace and rooftop bar.If I ever have a chance to come back in this part of the city - I will definitely choose you. Thank you very much for everything ! Wish you all the best


Customer review rating 3.5/5

Aleksandar Business - 11/07/2021 Confirmed reviews ALL

Overall satisfied. Airconditioning not at its power.

Well Located, Busy Place

Customer review rating 5.0/5

Andrewnz Solo - 09/07/2021 Confirmed reviews ALL

Beautiful room, with great view.. The hotel is located on top of a shopping center. It was a very busy place obviously, popular. I would stay again.

If you wont to feel at home you use mama shelter beograd

Customer review rating 5.0/5

Marko Business - 06/07/2021 Confirmed reviews ALL

The place where everibody makes you feel welvomed. I recomend that all stuff from acccor hotels come here for training to see how to make guest feel welcomed.

pleasant location and a good stay

Customer review rating 4.0/5

Anonymous Business - 05/07/2021 Confirmed reviews ALL

All as expected and your staff was very friendly. The patio roof top was nice.


Customer review rating 5.0/5

Marleen V. D. Friends - 05/07/2021 Confirmed reviews ALL

we loved everything about Mama Shelter: the location, the surroundings, the design, the colours, the brightness, the silence, the kindness, the helpfulness, the discreetness, the originality, the spacy rooms, the excellent beds, the bathroom, the shampoos, the bodymilk, the furniture, the wall paintings, the gym, the terrace, the views, and so on, and so on...

Business trip in Belgrade city center

Customer review rating 5.0/5

C. Business - 04/07/2021 Confirmed reviews ALL

Great service, very professional and customer minded team. Perfect hotel location with big confortable rooms

Amazing hotel!

Customer review rating 5.0/5

Svetlana Solo - 02/07/2021 Confirmed reviews ALL

Loved the location (especially for the first time or short visit), fantstic food, great staff, would love to come back for my next trip to Belgrade.

Great location and very comfy bed

Customer review rating 5.0/5

Stojan P. Couples - 01/07/2021 Confirmed reviews ALL

Everything was great, especially the location and the terrace. The only downside was that people working at the bar on the said terrace were constantly coming to our table trying to take coffee mugs, glasses of water. As if they were in the rush to get us out of there.

Great service, lovely room

Customer review rating 4.0/5

X Families - 01/07/2021 Confirmed reviews ALL

Very helpful staff, excellent hotel.

Perfect location

TripAdvisor rating 4.0/5

Phits Couples - 06/01/2021 TripAdvisor review

Ideally located on the main pedestrian street in the centre, comfortable bed, excellent breakfast, large terrace with a wonderful view on the roofs of Belgrade, nice atmosphere at the bar / restaurant

Dear Phits, thank you for being our guest and for this lovely feedback  Mama is happy that you had a comfy stay, that you loved her perfect location and that you enjoyed your time spent in our restaurant and bar  We are looking forward to have you as our guest again  Mama ❤️ You!


TripAdvisor rating 1.0/5

alexisdy Business - 14/12/2019 TripAdvisor review

I changed of room during the night due to background noise (technical failures in the roof top area, above my room), the second room was not better (faulty heater and electrical noise in a lower floor that the receptionist managed to stop during the night, after I called him) Result: a sleepless night, that the hotel doesn't want to refund

Dear Alexisdy, first of all,​ thank you for staying in Mama and for taking the time to write a review. As we are in direct contact with you already, we really appreciate your words as the same one are really important to us. We hope that we will find the best solution with you regarding this matter. Mama is looking forward to welcoming you again. Mama loves you!


TripAdvisor rating 5.0/5

Pierre-Philippe... G Business - 12/12/2019 TripAdvisor review

I realy like the MAMA Shelter in Belgrade, excellent location, lovely view from my room, and very friendly Staff, always willing to help You and make your stay enjoyable... so I hope to be back soon and get a great experience again...

Dear Pierre-Philippe…G, thank you for being Mama’s guest and for your lovely review. We are looking forward to welcome you back. Mama loves you!

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