Mama Shelter Belgrade 4 stars

Customer review rating (ALL Rating) 4.5/5 732 reviews

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Kneza Mihaila 54A Belgrade, 11000 BELGRADE, Serbia

Description

Hotel extras

  • Design-led hotel and bedrooms

  • Cosy rooftop with table tennis & fire pit

  • Affordable and comfortable rooms with 5 stars bedding

  • Modular and adaptable conference rooms

  • Gym free of charge for residents

Our accommodation(s)

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Hotel location

Mama Shelter Belgrade

Kneza Mihaila 54A Belgrade
11000 BELGRADE
Serbia

GPS:44.81952, 20.454038

Telephone
Fax +381 11 3333000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  732 reviews

TripAdvisor Rating  4.3/5  332 reviews

Decent breakfast, nice personnel, supercharged price

TripAdvisor rating 4.0/5

SrbaJovanovic TripAdvisor review

This review is for the guest experience of the hotel's restaurant. I was not staying at the hotel. Sunday"s brunch is beautiful. Buffet breakfast is decent, and getting better as years are passing. The only objection is the price for externl guests: doble than it is stated on hotel's own social media account, Facebook post. In reality, it is around 19 EUR

Customer review rating 4.5/5

Kunaal M. Business - Confirmed reviews ALL

Good location, friendly staff in hotel and restaurant/bar, nice quiet room, nice washroom, good food. Wooden bench in room instead of regular adjustable, mass-produced office chair was awkward and non-ergonomic. Lack of standard water kettle (normally used multiple times daily by me), told one was available on request and even followed up but none was provided.

Dear Kunaal, Thank you so much for choosing Mama Shelter and for taking the time to share your experience with us. We’re very happy to hear that you enjoyed your stay and that many aspects made a positive impression. 😊 We sincerely apologize for not delivering the kettle after your request. This is certainly not the level of service we strive for, and we truly regret the inconvenience this may have caused. Your feedback has been shared with the team to ensure better follow-up in the future. It was a pleasure hosting you, and we truly hope to welcome you back for an even better stay next time. 🤗 Mama ❤️ You!

Customer review rating 4.5/5

Amanda K. Couples - Confirmed reviews ALL

Kind, helpful, comfortable and amazing food.

Dear Amanda, Thank you so much for choosing Mama Shelter and for sharing your wonderful feedback! We’re thrilled to hear that you felt right at home during your stay and had such a great time with us. 😊 Your kind words about our team and the overall experience truly brighten our day. It was a pleasure hosting you, and we can’t wait to welcome you back for another unforgettable stay! Mama ❤️ You!

Customer review rating 4.0/5

Elene M. Business - Confirmed reviews ALL

Overall comfortable stay, hotel has a great location, making it easy to get around the city centre. While the property feels a bit old in the rooms and not all toiletries were provided (you need to pay extra for dental kit which is quite annoying). The breakfast was excellent and staff is definitely a highlight of the stay, they are very friendly and smiley.

Dear Elene, Thank you so much for sharing your feedback! We’re thrilled to hear that you enjoyed your stay and our central location. 😊 We’re especially delighted that our team stood out during your visit – your kind words mean the world to them. They work hard to make every guest feel welcome, and your recognition truly makes their day! We also appreciate your comments about the rooms and toiletries and will use your feedback to continue improving. It was a pleasure hosting you, and we can’t wait to welcome you back for another wonderful stay! Mama ❤️ You!

Customer review rating 4.0/5

Stjepan L. Business - Confirmed reviews ALL

Location is great, staff are really friendly and helpful,the only thing that can be better is breakfast where at an early phase (but after the official start), approximately. 6:30-7:00, some things are not there yet, missing stuff on the bar, etc., which can be confusing and disappointing start of the day.

Dear Stjepan, Thank you so much for choosing Mama and for sharing your kind feedback! We’re delighted to hear that you enjoyed your stay, our central location, and that our team made your visit even more enjoyable. 😊 We also appreciate your note about breakfast in the early hours and sincerely apologize for the inconvenience. We’ve shared your comments with our team to ensure this is prevented in the future, so every guest can start their day smoothly. It was a pleasure hosting you, and we can’t wait to welcome you back for an even better stay next time! Mama ❤️ You!

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Other web-users rate our hotel

  • 562 reviews 9.4/10 Location
  • 595 reviews 7/10 Room
  • 595 reviews 8.4/10 Service
  • 8 reviews 8.7/10 WiFi
  • 261 reviews 9.2/10 Vibe
  • 254 reviews 8.9/10 Breakfast
  • 245 reviews 8.3/10 Food
  • 227 reviews 7.8/10 Amenities

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