Mama Shelter Belgrade 4 stars

Dear, Thank you very much for your wonderful feedback and for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay and that our reception team made such a positive impression. It is especially rewarding to know that their assistance with printing, scanning, and any questions you had contributed to a smooth and comfortable experience. We are also pleased that you enjoyed the comfort of your room, the pleasant atmosphere, and the food in our restaurant. Your kind words about Ivana Radomirović and her colleague mean a great deal to us, and we will be delighted to share your compliments with them and the entire team. Thank you for your recommendation. We look forward to welcoming you back again soon. Mama loves you!

Dear, Thank you for sharing your feedback. We are sorry to hear that the condition and cleanliness of your room did not meet your expectations. Please accept our sincere apologies for the stained carpet and towel, the mold in the bathroom, and the issues with the hot water. We have shared your comments with our Housekeeping and Maintenance teams to ensure these matters are addressed. Thank you for bringing this to our attention. We hope to have the opportunity to welcome you again and provide you with a much better experience. Mama loves you!

Dear Ana, Thank you very much for your wonderful review and for awarding us a perfect score. We are absolutely delighted to hear that you loved everything about your stay at Mama Shelter. Your kind words about our staff, location, food, and service mean a great deal to us and serve as a wonderful motivation for our entire team. It is especially rewarding to know that you are already looking forward to returning. Creating memorable experiences for our guests is our greatest goal, and we are thrilled that we were able to make your stay such an enjoyable one. Thank you once again for your support and recommendation. We cannot wait to welcome you back to Mama Shelter for another fantastic stay. Mama loves you!

Dear, Thank you for taking the time to share your feedback with us. We are pleased to hear that you appreciated our location, cleanliness, WiFi, and especially the service provided by our team. It is wonderful to know that our staff contributed positively to your stay. At the same time, we appreciate your honest comments regarding the room design, pillow comfort, and bathroom facilities. We understand that personal preferences can vary, and we are sorry that some aspects of the accommodation did not fully meet your expectations. Your feedback is valuable and will be shared with the relevant teams as we continuously look for ways to enhance our guest experience. Thank you once again for your constructive feedback and recommendation. We hope to have the opportunity to welcome you back in the future. Mama loves you!

Dear, Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed our location and had an overall good stay. At the same time, we appreciate your comments regarding the room amenities, breakfast selection, and WiFi access. We are sorry that the breakfast did not fully meet your expectations. Your suggestions for a wider variety of options have been noted and will be shared with our team, along with your feedback about the room amenities. Thank you once again for your valuable feedback. We hope to welcome you back soon. Mama loves you! 💕