Mama Shelter Belgrade 4 stars

Everything was great during our stay!

I usually stay in MamaS during my stay in Belgrade. It is very good located, very nice restaurant (there is also choice of others in mall below), very clean and comfortable room. But the most important is hotel team there- very kind, very helpful and very, very friendly. Each time I am there I am in deed treated as client that is coming back and they are very honest in that, not only pretending as computer told them I am back in their hotel. Strongly recommended !!!!!! Lukasz

Everyone was very friendly and helpful and the housekeeping staff kept my room spotless.

5 nights in one of your larger rooms. Ate dinner in the hotel most nights there. Enjoyed the experience.

Nice and kindly personal. Tasty food. Little bit annoying when you must often go to the room like playing in the labirint.

From the first moment I arrived to the hotel, just getting out from the taxi with lot’s of baggage the front desk staff welcomed me in my arrival. Quick and efficient check in with all info needed, went up to the super cool and colorful room with the surprising welcome note by the dear Mama on the mirror. Super unique and very heart lifting. During my long stay, I felt at home due to the professional service of the entire staff - cleaning ladies, bartenders, waitresses and the hotel managment. Thank you for your outstanding service and this grate welcome in this beautiful city. Hvala puno!

We had an amazing trip but the hotel was absolutly amazing. The staff is more than courteous and so nice! The breakfast and food in general is insanly amazing and the rooms are so cozy, beautiful an big! All in all perfect!

Nice hotel , modern style , nice staff :)

It has the best location you can think of in the center and in the same time in a mall. You have around everything you need. The idea with “Mama” is so nice and the great staff complete it. Mama is really taking care of everything.

Having experienced Mama Shelter Restaurant & Bar previously in Belgrade, I was certain that a stay at the hotel would meet my expectations. The location is fantastic, right on the main pedestrian area of the city, and across the steet from the Kalemegdan fortress, of which we had a view from the room. The staff is wonderfully friendly and helpful. Great breakfast options, super comfortable bed and linens. Altogether a great experience. The only spots for improvement are the loud and not so responsive A/C unit, and also the very underperforming application that controls the media content in the TV set. Maybe there was a server issue, as the staff suggested, but in the covid closedown/lockdown, cold november evenings it is a very much needed accessory.

I am always made to feel very at home in mama shelter Belgrade. The hotel and facilities are fantastic but what makes it amazing is the staff who are so helpful and warm.

It was perfect!

Our stay at Mama Shelter was extraordinary! From the unique design through outstanding room but above all was the extreme kindness and helpful staff in the reception. I would like also to mention Gorica Avramovic, the sales Coordinator which her kindness, hospitality and extreme treatment by all means made our stay Unforgettable!

Always consistently good, great location, excellent service and warm hospitality

We enjoyed every moment. The room was clean and cozy, the service of the staff was great. Everything we asked for - they did. Breakfast was great. It's a bit cumbersome the way you do it. I would offer a buffet behind which the waiters stand and people pass by and say what to put on their plate. Instead of the waiter running from corner to corner. It kind of feels uncomfortable like that. The restaurant is excellent. We loved the food. One thing that bothered the room - in the shower, the sealing of the silicone rubber is not good enough and each shower water came out and wet the floor. Room 305. But we absolutely loved every moment at the hotel and very much hope we can come back - this time with the kids