Mercure Belgrade Excelsior 4 stars

Customer review rating (ALL Rating) 4.8/5 500 reviews

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Mercure Belgrade Excelsior - Image 1
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Kneza Milosa 5, 11000 BELGRADE, Serbia

Description

Hotel extras

  • Located in Belgrade city center, within walking distance to all major sites.

  • Pet-friendly, non-smoking property, with smoking allowed only on the 2nd floor terrace.

  • All rooms feature free Wi-Fi, opening windows, minibar, safe, LED TV, slippers, and hairdryer.

  • Restaurant offering locally and internationally inspired cuisine, with no single-use plastics.

  • Green Key certification.

Our accommodation(s)

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Hotel location

Mercure Belgrade Excelsior

Kneza Milosa 5
11000 BELGRADE
Serbia

GPS:44.809764, 20.465626

Telephone
Fax +381 11 3231951

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

IVO

Restaurant and Lounge IVO offers you international tastes paired with the best of Serbia. Guests can enjoy our local and international cuisine from 07:00 to 23:00.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  500 reviews

Customer review rating 4.5/5

Marina G. Business - Confirmed reviews ALL

Great location. Helpful people on the reception. The room was always clean. Delicious breakfast. Perfect stay.

Dear Ms. G., Thank you for taking the time to share your positive experience. We are truly pleased to learn that you enjoyed our location, appreciated the attentiveness of our reception team, and found your room consistently clean and comfortable. It is also wonderful to know that our breakfast met your expectations and contributed to an enjoyable stay. Your kind feedback is greatly appreciated and serves as a valuable encouragement to our entire team. We are delighted that your stay was a memorable one and look forward to welcoming you back in the future. Sincerely, Your Mercure Belgrade Excelsior Team

Customer review rating 4.5/5

Daniel A. Couples - Confirmed reviews ALL

Very Good.

Dear Mr. A., Thank you for your excellent review and for sharing your positive experience with us. We are delighted to hear that you enjoyed our location and that our staff contributed positively to your overall experience. Your kind comments are greatly appreciated and will certainly be shared with our staff, as they serve as a wonderful motivation for all of us. It was our pleasure to host you, and we sincerely look forward to welcoming you back in the future. Kind regards, Your Mercure Belgrade Excelsior Team

Customer review rating 4.5/5

Anita R. C. Couples - Confirmed reviews ALL

Loved the historic vibe of the hotel, spacious clean rooms, friendly and helpful staff. Fantastic location.

Dear Ms. C., Thank you very much for your wonderful review and for sharing your experience with us. We are delighted to hear that you enjoyed the historic atmosphere of the hotel, our spacious and clean rooms, as well as the service provided by our team. It is especially rewarding to know that our location contributed positively to your stay. Your kind comments are truly appreciated and will be shared with the entire staff. We sincerely hope to have the pleasure of welcoming you back again in the future. Kind regards, Your Mercure Belgrade Excelsior Team

Customer review rating 4.5/5

Andreas C. Business - Confirmed reviews ALL

Lift is a drawback, 2 persons at a time and slow! May be replacement should be considered.]

Dear Mr. C., Thank you for taking the time to share your feedback with us. We are delighted to know that you appreciated our location, the nearby park, and the quality of service provided by our team. At the same time, we sincerely appreciate your comments regarding the elevator. We understand that its limited capacity and speed may affect the overall guest experience, and your observation has been noted and shared with the management team for further consideration. Thank you once again for your valuable feedback. We truly hope to have the pleasure of welcoming you back in the future. Kind regards, Your Mercure Belgrade Excelsior Team

Customer review rating 5.0/5

Unal T. Solo - Confirmed reviews ALL

Hotel Mercure is wonderful and with ideal location to explore the city center. I definitely recommend this hotel and can't wait to be back in Belgrade!

Dear Unal T., We very much appreciate your comments regarding your stay at the Mercure Belgrade Excelsior. It is always a pleasure to receive such positive feedback. We will share your comments with our team, and we are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Mercure Belgrade Excelsior

Other web-users rate our hotel

  • 303 reviews 9.4/10 Location
  • 326 reviews 8/10 Room
  • 393 reviews 9.4/10 Service
  • 11 reviews 9.3/10 WiFi
  • 153 reviews 8.5/10 Breakfast
  • 136 reviews 9.3/10 Cleanliness
  • 97 reviews 7.9/10 Vibe
  • 38 reviews 5.1/10 Value

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