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Mercure Belgrade Excelsior 4 stars

Customer review rating 4.6/5 682 reviews

ALLSAFE approved hotel

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Mercure Belgrade Excelsior
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+ 15 Services

Hotel extras

  • Located in the city center at walking distance to all major sites.

  • Free high speed WiFi and special features such as coffee and tea making facilities in rooms.

  • All rooms have minibar, safe, LED TV, slippers, hairdryer, opening windows and free WiFi.

  • Outstanding service, provided by our professional and friendly ambassadors.

  • Enjoy the tastiest locally inspired cuisine in our cozy restaurant.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parkingPaying
  • 100% non-smoking hotel
  • Air conditioned
  • NIKOLA TESLAPaying
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Currency exchange
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Copy/print service availablePaying

Hotel location

Mercure Belgrade Excelsior

Kneza Milosa 5
11000 belgrade
serbia

Tel: +381114402900

Fax: (+381)11/3231951

Check-in from 14h00

Check out up to 12h00

  • PUBLIC TRANSPORTATION :  A1 SLAVIJA SQUARE

  • By plane

    NIKOLA TESLA At 18km / 11 miles - Shuttle paying

  • By train

    MAIN STATION At 1km / 0 miles

GPS :44.809764, 20.465626

Our accommodation(s)

Our smartly furbished and cozy rooms invite you to relax and enjoy after a long day in Belgrade. Choose between Standard or Privilege rooms, spacious and comfortable, or the commodious Junior suite overlooking the park and Parliament. Several rooms offer an amazing view of Belgrade. All our rooms offer a flat-screen TV, free WIFI, tea and coffee making facilities, safe and mini bar.

Standard Room with 1 Double Bed

  • Max. number of persons: 2
  • Area: From 22 m² / 237 sq ft
  • Views: City View, Courtyard View *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Twin Room with 2 Single Beds

  • Max. number of persons: 2
  • Area: From 21 m² / 226 sq ft
  • Views: Courtyard View, Park view *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Single Room

  • Max. number of persons: 1
  • Area: From 19 m² / 205 sq ft
  • Views: Courtyard View *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room with 1 Double Bed

  • Max. number of persons: 2
  • Area: From 33 m² / 355 sq ft
  • Views: Courtyard View, Park view *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Rooms

Our restaurants and bars

IVO

Type of cuisine: International

Dear guest, please note that working hours of the F&B outlets will be amended due to current circumstances from 07:00-15:00. Please contact us directly to inquire current and newest information.

Lunch

07:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IVO

Non contractual photo

Dear guest, please note that working hours of the F&B outlets will be amended due to current circumstances from 07:00-15:00. Please contact us directly to inquire current and newest information.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 80 m²

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 24 people

Find out more

Our guest reviews for
Mercure Belgrade Excelsior

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

682 reviews

tripadvisor

TripAdvisor Rating 4.5/5

837 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Stay

Customer review rating 4.5/5

Phil Solo - 15/01/2021 Confirmed reviews ALL

Very pleasant

Dear Phil, Thank you for the kind review of our hotel! We are more than happy that you enjoyed your stay and hope to see you soon. Sincerely, Selena Djordjevic Marketing Manager Mercure Belgrade Excelsior

Most pleasent personel

Customer review rating 5.0/5

Sanja Friends - 20/12/2020 Confirmed reviews ALL

Good location, great personel, very pleasant stay.

Dear Sanja, We very much appreciate your comments regarding your stay at the Mercure Belgrade Excelsior. It is always a pleasure to receive positive feedback from a dear Guest! We hope your next visit will be as pleasant as the previous one. Sincerely, Selena Djordjevic Marketing Manager Mercure Belgrade Excelsior

Good stay

Customer review rating 4.0/5

Phil Solo - 08/12/2020 Confirmed reviews ALL

Very nice

Dear Phil, Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Selena Djordjevic Marketing Manager Mercure Belgrade Excelsior

Central location. Peaceful accomodation.

Customer review rating 4.5/5

Mayber Solo - 07/12/2020 Confirmed reviews ALL

Rooms are clean. Hotel lobby and restaurant are ready for the Christmas!

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Belgrade Excelsior. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Selena Djordjevic Marketing Manager Mercure Belgrade Excelsior

review

TripAdvisor rating 4.0/5

Voyager00587955130 26/11/2020 TripAdvisor review

Thats was very good stay in difficult time, but very relaxing due to excellent service of all hotel staff including reception and restaurant. Would be nice to come back in better time. Hope see you soon

Dear Voyager00587955130, We very much appreciate your comments regarding your stay at the Mercure Belgrade Excelsior. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Perfect stay!

TripAdvisor rating 5.0/5

Alyona V Business - 18/11/2020 TripAdvisor review

That was a perfect stay indeed! I had a room upgrade and a nice view from my balcony. Bojan welcomed me the first day, explained the details of the stay and went an extra mile, giving me Belgrade Travel Guide. He also gave me recommendations on where to go, what to see in the city and some cafes and restaurants with local cuisine. It was my first time in Belgrade and it was wonderful thanks to Bojan's advice. I am very happy with the service provided, room, cleanliness, breakfast quality. I will definitely come back to Mercure Belgrade Excelsior when visiting Belgrade next time.

Dear Alyona, We very much appreciate your comments regarding your stay at the Mercure Belgrade Excelsior. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again very soon for another magnifique journey with us. Sincerely,

Great visit

Customer review rating 4.5/5

Avi Solo - 11/11/2020 Confirmed reviews ALL

Perfect service

Dear Mr. Avi, We very much appreciate your comments regarding your stay at the Mercure Belgrade Excelsior. It was our pleasure to have had a part in your memorable stay and already waiting to welcome you back soon! Warm regards, Sincerely, Bojan Ćirić Front Office Manager

Great location,very good service

Customer review rating 5.0/5

Boris Couples - 03/11/2020 Confirmed reviews ALL

Hotel staff is very polite and friendly-helped us with all arrangements and provided tips abt the city, bfst was served at the room-very nice feature during corona times.

Dear Boris, We very much appreciate your comments regarding your stay at the Mercure Belgrade Excelsior. It is always a pleasure to receive positive review. Your feedback will be shared among the team and I am sure they will be thrilled. It was our great pleasure to have had a part in your memorable stay and already waiting to welcome you back soon! Sincerely, Bojan Ćirić Front Office Manager

Nice

Customer review rating 4.5/5

Phil Solo - 03/11/2020 Confirmed reviews ALL

Very pleasant

Dear Mr. Phil, We very much appreciate your comments regarding your stay at the Mercure Belgrade Excelsior. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bojan Ćirić Front Office Manager

Excellent service

Customer review rating 5.0/5

Haskiya G. Solo - 26/10/2020 Confirmed reviews ALL

Excellent hotel service specially thanks to front desk,pariqulary miss Sandra!!!! For your help,this organization need people like miss sandra!!! Again thanks,

Dear Haskiya g., Thank you so much for your wonderful review! It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Your feedback will be shared among the team and I am sure they will be thrilled. It was our great pleasure to have had a part in your memorable stay and already waiting to welcome you back soon! Warm regards, Bojan Ćirić Front Office Manager

"lekker warm" room

Customer review rating 5.0/5

M D. Business - 24/10/2020 Confirmed reviews ALL

All was excellent

Dear M D, Thank you for the great review of our hotel! Your feedback will be shared among the team and I am sure they will be thrilled. It was our great pleasure to have had a part in your memorable stay and already waiting to welcome you back soon! Sincerely, Bojan Ćirić Front Office Manager

Hotel très calme, propre et bien situé

Customer review rating 4.5/5

Kinane M. Business - 03/09/2020 Confirmed reviews ALL

Excellent joyrney in Mercure in Beograd. Everything was great, the hotel is clean, well located and the staff is so nice and professionnel, especially the receptionist named Sandra.

Dear Kinane M., We very much appreciate your comments regarding your stay at the Mercure Belgrade Excelsior. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also, we appreciate the information about your breakfast experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bojan Ciric, Front Office Manager

A nice stay

Customer review rating 5.0/5

Lh91 Business - 21/07/2020 Confirmed reviews ALL

A lovely hotel with lovely staff. They even put up a birthday surprise for me! Thank you so much!

Dear LH91, We very much appreciate your comments regarding your stay at the Mercure Belgrade Excelsior. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Bojan Ćirić Front Office Manager

Very good Stay, central location, Exceptional Staff

Customer review rating 3.5/5

Charles M. Business - 09/03/2020 Confirmed reviews ALL

Staff are just awesome! Clean room, very good service, breakfast is good

Dear Charles M., We very much appreciate your comments regarding your stay at the Mercure Belgrade Excelsior. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dina Ljubanovic Front Office Manager

Ideal location. Very clean. Well and professionally managed.

Customer review rating 4.5/5

Anonymous Solo - 04/02/2020 Confirmed reviews ALL

Altogether a very good hotel and recommendable.

Dear Guest, thank you so much for your kind review. I am glad you enjoyed your stay in our hotel, with its ideal location and clean rooms. We are looking forward to welcome you back soon. Sincerely, Aleksandra Mric Marketing Manager

Amazing stay

Customer review rating 5.0/5

Bianca P. Business - 27/01/2020 Confirmed reviews ALL

Great hotel with kind staff! Special thanks to Miona!

Dear Bianca P., thank you so much for the kind review of your recent stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Miona. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we do hope to have the chance to welcome you again very soon. Sincerely, Aleksandra Miric Marketing Manager

wll located

Customer review rating 4.0/5

Fabio Business - 25/01/2020 Confirmed reviews ALL

Nice hotel, well located, only one small problem the elevator is very slow. personal is very helpful.

Dear fabio, thank you for your feedback. I am glad you enjoyed your stay in our hotel and liked its central location. We are looking forward to your next visit. Kind regards, Aleksandra Miric Marketing Manager

Very good!

TripAdvisor rating 5.0/5

Bogdan C Business - 20/01/2020 TripAdvisor review

It was perfect for business trip! Very good location also for an evening/night visiting of downtown area. Very kind staff, well trained and polite. Good option for everybody would like to feel comfortable

Dear Bogdan C, Thank you so much for taking time and reviewing your stay at the Mercure Belgrade Excelsior hotel! It is always our great pleasure to receive positive feedback from our guests. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Aleksandra Miric Marketing Manager

So nice

Customer review rating 5.0/5

Nice Business - 15/01/2020 Confirmed reviews ALL

Fine

Dear Сир, We very much appreciate your comments regarding your stay at the Mercure Belgrade Excelsior. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we do hope to have the chance to welcome you again very soon. Sincerely, Dina Ljubanovic Front Office Manager

Extreme kindness

TripAdvisor rating 5.0/5

darc0b Family - 10/01/2020 TripAdvisor review

Everybody is very kind. Nice breakfast and even nicer lunch. Hotel smells very nice. Very professional reception. Just still not getting my Accor points after 4 days. Usually it was much faster. We do recommend this hotel.

Dear Darc0b, Thank you so much for taking time and rating your stay at the Mercure Belgrade Excelsior hotel! It is always our pleasure to receive such a nice feedback from our guests. I am positive that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are looking forward to your next visit. Kind Regards, Dina Ljubanovic Front Office Manager

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