Mercure Belgrade Excelsior 4 stars

Customer review rating (ALL Rating) 4.9/5 563 reviews

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Mercure Belgrade Excelsior - Image 1
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Kneza Milosa 5, 11000 BELGRADE, Serbia

Description

Hotel extras

  • Located in Belgrade city center, within walking distance to all major sites.

  • Pet-friendly, non-smoking property, with smoking allowed only on the 2nd floor terrace.

  • All rooms feature free Wi-Fi, opening windows, minibar, safe, LED TV, slippers, and hairdryer.

  • Restaurant offering locally and internationally inspired cuisine, with no single-use plastics.

  • Green Key certification.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Twin Room with 2 single beds

Photo out of - Superior Twin Room with 2 single beds

Feel at home in bright and smartly furnished room with two cozy single beds. Watch your favorite show on the 42'' LED TV, work in comfort at the desk or unwind in the easy chair. Keep in touch with free Wi-Fi or enjoy tea and coffee facilities.

  • Views:

    Courtyard View or Park view

Max. number of persons
2
Area
From 21 m² / 226 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 21 m² / 226 sq ft
  • Bedding 2 x Twin bed(s)
  • Views: Courtyard View or Park view
See availabilities

Feel at home in our smartly furnished single room equipped with a cosy single bed. Enjoy the relaxing ambience of these convenient rooms and keep in touch with free Wi-Fi. Unwind and watch your favourite show or film on a 42'' LED TV.

  • Views:

    Courtyard View

Max. number of persons
1
Area
From 19 m² / 204 sq ft

Bedding

Single bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 34'/86 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Pamper yourself in our exclusive Privilege rooms that offer a unique experience with a scenic view on the Parliament building. Enjoy your freshly brewed free espresso, which will leave you with a delightful taste of Belgrade.

  • Views:

    Courtyard View or Park view

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Enjoy a comfortable stay with a scenic view of the Parliament building. Stay connected with free WI-FI, get comfortable in the seating area to watch a 48'' LED TV or enjoy drinking coffee from espresso machine in a rustic, yet modern atmosphere.

  • Views:

    Park view

Max. number of persons
2
Area
From 56 m² / 602 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Open bathroom
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Mercure Belgrade Excelsior

Kneza Milosa 5
11000 BELGRADE
Serbia

GPS:44.809764, 20.465626

Telephone
Fax +381 11 3231951
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 73 rooms
  • 6 connecting rooms
  • 73 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French
  • Italian

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks
  • Umbrellas

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in

Luggage storage

  • Luggage storage

Currency exchange

  • Currency exchange

Pets

Pets allowed Additional charge

Hotel access

Shuttle

  • BEG Additional charge
  • NIKOLA TESLA Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

One Meeting room

Business Center

  • Business center with support staff

Family

Services for children

  • Children''s library
  • Children''s TV Channels

IVO

Menu PDF

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Gluten-free menu
  • Salt-free menu
  • Vegetarian menu

Restaurant and Lounge IVO offers you international tastes paired with the best of Serbia. Guests can enjoy our local and international cuisine from 07:00 to 23:00.

Restaurant and Lounge IVO offers you international tastes paired with the best of Serbia. Guests can enjoy our local and international food and drinks from 07:00 to 23:00.

Enjoy a delicious a la carte Breakfast in our restaurant! Local specialties and international favorites for every taste ensure a great start of the day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  563 reviews

Customer review rating 4.5/5

Robert C. N. Business - Confirmed reviews ALL

Dear Robert, Thank you very much for your kind review. It is wonderful to know that you had such an enjoyable stay and that our team, facilities and central location all contributed to your experience. It was a pleasure to have you with us, and we hope to welcome you back to our hotel on your next visit to Belgrade. Warm regards, Your Mercure Belgrade Excelsior Team

Customer review rating 4.0/5

Jeffery N. Business - Confirmed reviews ALL

Dear Jeffery, Thank you for taking the time to share your feedback with us. We are glad to know that you appreciated our central location, the helpfulness of our team and the quiet atmosphere of your room. We are also pleased that the room provided the desk you needed during your stay.We understand how important a stable internet connection can be, especially when travelling for work, and we appreciate you mentioning this. Thank you once again for your thoughtful feedback. Your comments help us better understand our guests’ expectations and continuously work towards improving their experience. Kind regards, Your Mercure Belgrade Excelsior Team

Customer review rating 5.0/5

Frantisek N. Business - Confirmed reviews ALL

Dear Frantisek, Thank you very much for your lovely review. It is always special to know that a stay has left such a positive impression, and even more so when a guest is already looking forward to returning. It was a pleasure to have you with us, and we will be very happy to welcome you back to our hotel on your next visit to Belgrade. Warm regards, Your Mercure Belgrade Excelsior Team

Customer review rating 4.5/5

Virginia M. S. Solo - Confirmed reviews ALL

Dear Virginia, Thank you very much for your lovely review. It is wonderful to know that you enjoyed your stay and found your room both comfortable and peaceful. Your kind words about the atmosphere and interiors of our hotel are truly appreciated. Most of all, we are happy to hear that you would choose to stay with us again. We look forward to welcoming you back to our hotel on your next visit to Belgrade. Kind regards, Your Mercure Belgrade Excelsior Team

Customer review rating 5.0/5

Franz W. Business - Confirmed reviews ALL

Dear Franz, It is truly wonderful to welcome you back and to know that your experience with us was once again such a positive one. Your kind words about our service and team are especially meaningful, as they reflect the care we put into making every stay feel personal and effortless. We are particularly glad that you noticed the little details, from having your previous stay recognised at check-in to the warm and attentive service throughout your time with us. Knowing that these moments made a difference is one of the nicest compliments our team could receive. Thank you for choosing our hotel once again and for sharing such a generous review. We look forward to welcoming you back to Belgrade and making your next stay just as enjoyable. Warm regards, Your Mercure Belgrade Excelsior Team

Dear Robert, Thank you very much for your kind review. It is wonderful to know that you had such an enjoyable stay and that our team, facilities and central location all contributed to your experience. It was a pleasure to have you with us, and we hope to welcome you back to our hotel on your next visit to Belgrade. Warm regards, Your Mercure Belgrade Excelsior Team

Customer review rating 4.0/5

Jeffery N. Business - Confirmed reviews ALL

The staff was very helpful. Breakfast was expected for a 4 star hotel. The room were very quite. Since I had a single room it small, but did have a desk in the room. The Room was the last one in the hall so the internet would disconnect my VPN a lot.

Dear Jeffery, Thank you for taking the time to share your feedback with us. We are glad to know that you appreciated our central location, the helpfulness of our team and the quiet atmosphere of your room. We are also pleased that the room provided the desk you needed during your stay.We understand how important a stable internet connection can be, especially when travelling for work, and we appreciate you mentioning this. Thank you once again for your thoughtful feedback. Your comments help us better understand our guests’ expectations and continuously work towards improving their experience. Kind regards, Your Mercure Belgrade Excelsior Team

Customer review rating 5.0/5

Frantisek N. Business - Confirmed reviews ALL

Everything was great, I will gladly come back and stay at Mercure Belgrade Excelsior.

Dear Frantisek, Thank you very much for your lovely review. It is always special to know that a stay has left such a positive impression, and even more so when a guest is already looking forward to returning. It was a pleasure to have you with us, and we will be very happy to welcome you back to our hotel on your next visit to Belgrade. Warm regards, Your Mercure Belgrade Excelsior Team

Customer review rating 4.5/5

Virginia M. S. Solo - Confirmed reviews ALL

The rooms I had was very nice, it was quiet and the furnishings very tasteful. I would definitely stay there again.

Dear Virginia, Thank you very much for your lovely review. It is wonderful to know that you enjoyed your stay and found your room both comfortable and peaceful. Your kind words about the atmosphere and interiors of our hotel are truly appreciated. Most of all, we are happy to hear that you would choose to stay with us again. We look forward to welcoming you back to our hotel on your next visit to Belgrade. Kind regards, Your Mercure Belgrade Excelsior Team

Customer review rating 5.0/5

Franz W. Business - Confirmed reviews ALL

the service level I've experienced is exceptional. starting with high speed checkin- my passport was saved from previous stay and I had my room card in a minute- to all other service-related issues was perfect. Extremely friendly staff. Perfect location. Good breakfast. I'll definitely come back!

Dear Franz, It is truly wonderful to welcome you back and to know that your experience with us was once again such a positive one. Your kind words about our service and team are especially meaningful, as they reflect the care we put into making every stay feel personal and effortless. We are particularly glad that you noticed the little details, from having your previous stay recognised at check-in to the warm and attentive service throughout your time with us. Knowing that these moments made a difference is one of the nicest compliments our team could receive. Thank you for choosing our hotel once again and for sharing such a generous review. We look forward to welcoming you back to Belgrade and making your next stay just as enjoyable. Warm regards, Your Mercure Belgrade Excelsior Team

Customer review rating 5.0/5

Petru B. Business - Confirmed reviews ALL

I had a very pleasant stay at the hotel. The room was comfortable, the staff was friendly, and everything was well organized. I really enjoyed my experience and would gladly stay here again.

Dear Petru, Thank you so much for your lovely review. It is wonderful to know that you felt comfortable and well taken care of throughout your stay. Your kind words are truly appreciated and knowing that you would happily return is one of the nicest compliments our team could receive. It was a pleasure to have you with us, and we look forward to welcoming you back to our hotel on your next visit to Belgrade. Kind regards, Your Mercure Belgrade Excelsior Team

Customer review rating 5.0/5

Eric T. B. J. Business - Confirmed reviews ALL

Good location, room was very clean and comfortable, and staff were extremely friendly.

Dear Eric, Thank you very much for your kind review. It is lovely to know that you enjoyed your stay and felt comfortable and well taken care of by our team. Your warm words are truly appreciated and mean a lot to everyone here. We hope to have the pleasure of welcoming you back to our hotel on your next visit to Belgrade. Kind regards, Your Mercure Belgrade Excelsior Team

Customer review rating 3.5/5

Catherine A. Friends - Confirmed reviews ALL

Room is quite small and basic - could use more pillows. Bathroom is very functional and convenient.

Dear Catherine, Thank you for taking the time to share your feedback with us. We are pleased to know that you enjoyed our location and breakfast. We are sorry if any aspect of your stay did not fully meet your expectations. Should you need anything additional during your stay, our team is always available to assist and would be happy to provide any extra items or arrangements that could make your stay more comfortable. Thank you once again for your valuable feedback, and we hope to have the pleasure of welcoming you back to Mercure Belgrade Excelsior in the future. Kind regards, Your Mercure Belgrade Excelsior Team

Customer review rating 5.0/5

Vasileios L. K. Solo - Confirmed reviews ALL

Very good location,frendly staff and overall good stay

Dear Vasileios, Thank you for taking the time to share your feedback with us. It is always rewarding to know that our guests appreciate the atmosphere and hospitality we strive to provide. We are glad that your stay at Mercure Belgrade Excelsior left you with a positive impression, and we truly appreciate your kind words about our team and location. We would be happy to welcome you back whenever you return to Belgrade and make your next stay just as enjoyable. Warm regards, The Mercure Belgrade Excelsior Team

Customer review rating 5.0/5

Amalia S. Solo - Confirmed reviews ALL

I arrived early and they managed to get me checked in early, bus station is close by. Restaurants and drink shops also. Very nice staff which made me feel welcomed, I didn’t have service outside so I asked her how I can manage to get internet outside the hotel so she told me where I can buy it. The elevator was a bit scary for me but not a problem. In general the hotel was very nice and pretty. The mattress was a bit to hard for my liking but it’s not a complaint, everyone has a different opinion. When I had to check out at around 2 am I asked the Guy at the reception if he can help me get my Old SIM card in so he did and got me a taxi which I appreciate it much! Next time when I’m in Belgarde I’ll probably come back to this hotel. Thank you for having me :))

Dear Amalia, Thank you so much for your lovely review and for sharing your experience with us. It truly means a lot to know that you felt welcomed and well taken care of during your stay. We are especially pleased to hear that the kindness and helpfulness of our team made your visit a pleasant and comfortable one. Creating a warm and welcoming atmosphere for our guests is something we truly value, so your kind words are a wonderful encouragement to the whole team. We would be very happy to see you again on your next visit to Belgrade and hope that Mercure Belgrade Excelsior will once again be your choice for a comfortable and enjoyable stay. Warm regards, The Mercure Belgrade Excelsior Team

Customer review rating 5.0/5

George P. Solo - Confirmed reviews ALL

easy check in easy check out. welcome drink, room upgade

Dear George, Thank you for sharing your kind feedback with us. We are pleased to know that you had a comfortable and enjoyable stay at Mercure Belgrade Excelsior. Your positive feedback is truly appreciated and is a wonderful encouragement to our team. We look forward to welcoming you back on a future visit to Belgrade. Kind regards, Your Mercure Belgrade Excelsior Team

Customer review rating 5.0/5

Chiara L. Couples - Confirmed reviews ALL

This was our second stay at Mercure, and we had another pleasant experience. Milos, who checked us in, was friendly and professional, and it was a nice touch that he recognised us and welcomed us back. We arrived quite late at night and wanted to redeem our complimentary drinks to have some fluid for the night. However the restaurant was already closed. Milos was kind enough to check and brought us bottled fruit juice. It’s the little gestures from the staff that really make a stay special. We would certainly come back again.

Dear Chiara, Thank you so much for your kind words and for choosing to stay with us for the second time. It truly means a lot to our entire team to know that you had another enjoyable experience at Mercure Belgrade Excelsior. We are especially happy to hear about your experience with Milos. We will be delighted to share your lovely feedback with him. Moments like these are exactly what we want our guests to remember: genuine care, a warm welcome, and thoughtful gestures that make a difference. Thank you once again for your trust and for choosing Mercure Belgrade Excelsior. We cannot wait to welcome you back for your next stay! Warm regards, Mercure Belgrade Excelsior Team

Customer review rating 5.0/5

Emad Z. Families - Confirmed reviews ALL

Transiting Belgrade we decided to stay at Mercure Belgrade Excelsior and it was an excellent decision. Beautiful hotel with a central location, kind and professional staff, very nice rooms.

Dear Emad, Thank you for sharing such a wonderful review of your stay with us. We are delighted to know that choosing Mercure Belgrade Excelsior during your time in Belgrade turned out to be such a great decision. It is especially rewarding to hear that the warmth and professionalism of our team, together with the comfort of your stay, contributed to such a positive impression. Your kind words are a wonderful encouragement to our entire team. We are also pleased to know that you enjoyed every aspect of your stay, and we truly appreciate your generous rating and recommendation. It was a pleasure to welcome you and your family, and we would be delighted to have you stay with us again on your next visit to Belgrade. Kind regards, Your Mercure Belgrade Excelsior Team

Customer review rating 5.0/5

O R. R. Business - Confirmed reviews ALL

I have been staying at the Excelsior for many years & its retains its stnadrads of excellence with great, freindly staff & good food.

Dear Mr O'R., Thank you for your wonderful review and, even more so, for your continued trust in Mercure Belgrade Excelsior over the years. It is truly rewarding to know that, after so many stays with us, the hotel continues to live up to the standards you have come to expect. Your kind words about our team and food are greatly appreciated and will certainly be shared with our colleagues. Guests who choose to return to our hotel are a very special part of our story, and we are sincerely grateful for your loyalty. It is always a pleasure to welcome you, and we look forward to seeing you again on your next visit to Belgrade. Kind regards, Your Mercure Belgrade Excelsior Team

Customer review rating 4.5/5

Ehiaze A. E. Families - Confirmed reviews ALL

Had an excellent three night stay at the Mecure Excelsior Belgrade. Everything was great from the very prompt and courteous welcome, to the clean and quiet room, as well as the very good breakfast. I found all the staff extremely nice and they all had a smile and kind word for the 3 years old child we were travelling with. This made the stay even more special since he absolutely loved it.

Dear Ehiaze A., Thank you for sharing such a warm and thoughtful review of your stay with us. We are delighted to know that you enjoyed your time at Mercure Belgrade Excelsior, from the warm welcome and peaceful room to the breakfast. Most of all, we are so happy to hear that our team made your little one feel special and welcome. Knowing that their smiles, kind words and attention made his stay even more enjoyable is truly heartwarming. It is often these small moments that make a stay memorable for the whole family. It was a real pleasure having you and your family with us, and it would be a pleasure to welcome you back to Mercure Belgrade Excelsior whenever your travels bring you to Belgrade again. Kind regards, Your Mercure Belgrade Excelsior Team

Customer review rating 5.0/5

James M. G. Families - Confirmed reviews ALL

We really enjoyed our stay at the Mercure Belgrade Excelsior from July 26 through July 29, 2026. From the moment we arrived, we were very pleased with the hotel and the overall experience. Our room was comfortable, clean, and well-maintained, and the bathroom was excellent as well. We also enjoyed the restaurant and were very happy with the food and service. What really stood out to us, however, was the hotel staff. Everyone we encountered was wonderful—kind, courteous, friendly, and always willing to help. Their hospitality made our stay in Belgrade even more enjoyable. We would definitely recommend the Mercure Belgrade Excelsior to anyone visiting Belgrade. We had a wonderful three-night stay and would be happy to stay here again on a future visit!

Dear James, Thank you for sharing such a wonderful review of your stay at Mercure Belgrade Excelsior. It is a real pleasure to know that you enjoyed your room, our restaurant and the overall experience with us. Your kind words about our team are especially meaningful. Knowing that their warmth, kindness and willingness to help made your stay in Belgrade even more enjoyable is the greatest recognition we could receive. Your feedback will certainly be shared with the team as a wonderful encouragement. Thank you as well for recommending Mercure Belgrade Excelsior to fellow travellers. It would be a pleasure to welcome you back on your next visit to Belgrade and make your return stay just as memorable. Kind regards, Your Mercure Belgrade Excelsior Team

Customer review rating 5.0/5

Ahmed S. Solo - Confirmed reviews ALL

It was more than satisfactory

Dear Ahmed, Thank you for sharing your positive feedback with us. We are very pleased to know that you enjoyed our great location, clean rooms and friendly service. It is especially nice to hear that a member of our reception team made a positive impression during your stay. We will be happy to share your kind words with the team. We truly appreciate your feedback and hope to have the pleasure of welcoming you back to Mercure Belgrade Excelsior in the future. Kind regards, Your Mercure Belgrade Excelsior Team

Customer review rating 5.0/5

Lucas S. Friends - Confirmed reviews ALL

Perfect location, impecable service, really nice hotel.

Dear Lucas, Thank you so much for taking the time to share your wonderful review with us. We truly appreciate your kind words about our location, service and hotel. It is great to know that you enjoyed the comfort of your spacious room, the cleanliness and our breakfast. We are very happy that your overall experience was such a positive one. We look forward to welcoming you back to Mercure Belgrade Excelsior for another memorable stay. Kind regards, Your Mercure Belgrade Excelsior Team

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

The hotel is quite central but still very quiet. Rooms are very clean and comfortable. The views from the 7th floot was nice. The hotel is dull, but that's probably better this way.

Dear William, We truly appreciate your feedback and are glad to know that you enjoyed the comfort and cleanliness of your room, our central yet peaceful location, and the views from the 7th floor. It is wonderful to know that you found the hotel a quiet and comfortable place to stay while still being close to the heart of Belgrade. We hope to have the pleasure of welcoming you back to Mercure Belgrade Excelsior for another comfortable stay. Kind regards, Your Mercure Belgrade Excelsior Team

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Had a pleasant stay. The staff is very firendly and helpfull. Got a nice upgrade to a room with an awesome view. Also got a handwritten letter with some local baking/cookies. My flight arrived early in Belgrade and i asked the staff if it was possible to check in early. That was no problem and im so happy for that. It´s a bit of a minus when the aircon only can be set to 21as the lowest. Especially when its 35-40C degrees outside. The breakfast was nice but could also be a little bit better. Would definitely pick the hotel again.

Dear Peter, Thank you for sharing such detailed feedback about your stay with us. We are especially grateful for your kind words about our team and truly appreciate you taking the time to recognize their friendly and helpful service. It is wonderful to hear that you enjoyed your room upgrade and the beautiful view, as well as the handwritten note and local treats prepared for you. We are also glad that we could accommodate your early check-in and make your arrival a little easier. We truly appreciate all the details you shared about your experience. Your feedback is valuable to us and helps us continue to improve and create an even better stay for our guests. Most of all, we are delighted to know that you would choose Mercure Belgrade Excelsior again. We look forward to welcoming you back to Belgrade for another enjoyable stay. Kind regards, Your Mercure Belgrade Excelsior Team

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  • 132 reviews 9.2/10 Cleanliness
  • 96 reviews 8.3/10 Vibe
  • 5 reviews 1.4/10 Wellness Area

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