Mercure Belgrade Excelsior 4 stars

Customer review rating 4.6/5 773 reviews

ALLSAFE approved hotel

Book this hotel
Room 1

Best price guarantee

How it works?
Mercure Belgrade Excelsior
See on a map
+ 19 Services

Hotel extras

  • Located in the city center at walking distance to all major sites.

  • Free high speed WiFi and special features such as coffee and tea making facilities in rooms.

  • All rooms have minibar, safe, LED TV, slippers, hairdryer, opening windows and free WiFi.

  • Outstanding service, provided by our professional and friendly ambassadors.

  • Enjoy the tastiest locally inspired cuisine in our cozy restaurant.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • 100% non-smoking hotel
  • Air conditioned
  • NIKOLA TESLA Paying
  • Reception open 24 hours a day
  • Dry cleaning / Ironing Paying
  • Currency exchange
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 1 Meeting room(s)
  • Copy/print service available Paying

Hotel location

Mercure Belgrade Excelsior

Kneza Milosa 5
11000 belgrade
serbia

Tel: +381114402900

Fax: (+381)11/3231951

Check-in from 15h00

Check out up to 12h00

  • PUBLIC TRANSPORTATION :  A1 SLAVIJA SQUARE

  • By plane

    NIKOLA TESLA At 18km / 11 miles - Shuttle paying

  • By train

    MAIN STATION At 1km / 0 miles

GPS :44.809764, 20.465626

Our accommodation(s)

Our smartly furbished and cozy rooms invite you to relax and enjoy after a long day in Belgrade. Choose between Standard or Privilege rooms, spacious and comfortable, or the commodious Junior suite overlooking the park and Parliament. Several rooms offer an amazing view of Belgrade. All our rooms offer a flat-screen TV, free WIFI, tea and coffee making facilities, safe and mini bar.

Our restaurants and bars

IVO

Type of cuisine: International

Dear guest, please note that working hours of the F&B outlets will be amended due to current circumstances from 07:00-23:00. Please contact us directly to inquire current and newest information.

IVO

Dear guest, please note that working hours of the F&B outlets will be amended due to current circumstances from 07:00-23:00. Please contact us directly to inquire current and newest information.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 80

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 24 people

Find out more

Our guest reviews for
Mercure Belgrade Excelsior

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

773 reviews

TripAdvisor Rating 4.5/5

853 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great stay in very comfortable hotel

Customer review rating 5.0/5

Alex Families - 13/09/2021 Confirmed reviews ALL

The stay at Mercure hotel in Beglrade was great. Breakfast was good and there were a lot of vegatables and something new from local cuisine every day. People at desk, waiters and all Mercure staff were very friendly, open and willing to help. Overall summary - it was a great stay and I would like to visit Mercure Belgrade again during my next Belgrade trip!

Dear Alex, Thank you for the wonderful review and for taking the time to share your feedback with us. At Mercure Belgrade Excelsior, our priority is customer service and we are thrilled that we met your expectations! Sincerely, Selena Djordjevic Marketing Manager Mercure Belgrade Excelsior

Well located

Customer review rating 4.0/5

Alexey Couples - 05/09/2021 Confirmed reviews ALL

Everything ok

Dear Alexey, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Selena Djordjevic Marketing Manager Mercure Belgrade Excelsior

Strategic location, nice place.

Customer review rating 4.5/5

Fab. Business - 05/09/2021 Confirmed reviews ALL

Have been here before. The location is nice (close to Parliament buildings) and close distance to all the night life. The Hotel is always clean and clear in communicating the current safety regulations. The food in general is excellent, and the Staff always pleasant and helpful.

Dear Fab., We are incredibly grateful that you took the time out to leave us this note. Our customer satisfaction is a top priority and we are strongly committed to them. Its guests like you that make our job wonderful. We look forward to serving you again! Sincerely, Selena Djordjevic Marketing Manager Mercure Belgrade Excelsior

Well located in the centre of the city. Good stay.

Customer review rating 5.0/5

Kishore D. Solo - 03/09/2021 Confirmed reviews ALL

The staff members are very courteous and co-operative. They helped me a lot. The hotel is well.maintained with good exterior. The room is also very nice. Good value for money. I recommended the tourism to Serbia and Mercury hotel to all my friends. I like Belgrade and Serbians for their friendly and cool attitude, something that is missing in large cities.

Dear Kishore D., Thank you for taking the time to leave us such a wonderful review. It’s only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently, please do come again. Sincerely, Selena Djordjevic Marketing Manager Mercure Belgrade Excelsior

Comfortable, well located choice

Customer review rating 5.0/5

David Solo - 01/09/2021 Confirmed reviews ALL

The hotel has excellent staff who were welcoming and helpful. I was given a very comfortable and attractive "Privilege" room overlooking the park and Parliament. Hotel is an attractive building inside and out and a short walk to the centre and several parks.

Dear David, Thank you for the wonderful review and for taking the time to share your feedback with us. At Mercure Belgrade Excelsior, our priority is customer service and we are ecstatic that we met that mark! Sincerely, Selena Djordjevic Marketing Manager Mercure Belgrade Excelsior

Good stay, good value for money.

Customer review rating 4.0/5

Vladimir Families - 31/08/2021 Confirmed reviews ALL

Nice hotel. Well located. Very friendly and helpful staff. The only problem is that if your room is facing the street you can not sleep with opened window as the street is very busy and noisy.

Dear Vladimir , Thank you for sharing your experience regarding your stay at the Mercure Belgrade Excelsior and your comments. We are glad that you had a pleasant stay and hope to see you again soon! Sincerely, Selena Djordjevic Marketing Manager Mercure Belgrade Excelsior

Very good

Customer review rating 5.0/5

Anonymous Families - 24/08/2021 Confirmed reviews ALL

Not the first time

Dear Ksenia, Thank you for taking the time and trouble to complete a survey following your recent stay at Mercure Belgrade Excelsior. We greatly value and appreciate your positive feedback and it will be our pleasure to host you again in the near future! Yours sincerely, Selena Djordjevic Marketing Manager Mercure Belgrade Excelsior

Excellent stay

TripAdvisor rating 5.0/5

janklug Friends getaway - 24/08/2021 TripAdvisor review

Very nice hotel in a good location. Center is in walking distance, hotel has a nice terrace in front with view on the parliament and a big park. Very nice and helpful employees, always ready to help. Room and bathroom were very clean, good air condition.

Dear janklug, Thank you so much for your kind words and great review! We are happy and honored that you had such a pleasant stay. We wish to see you again soon! Best regards,

Excellent stay

Customer review rating 5.0/5

Jan K. Friends - 23/08/2021 Confirmed reviews ALL

Hotel is located very close to the city center, parliament building and town house are close and a big park is right in front of the hotel. City center and Sava river with clubs and bars are in walking distance. Very friendly and helpful employees with high service level.

Dear Jan K., We are so happy that you had a pleasant stay at our hotel! Thank you for the great review and your time to share your feedback, and we hope to see you again very soon! Best regards, Selena Djordjevic Marketing Manager Mercure Belgrade Excelsior

Great experience overall

Customer review rating 4.5/5

Ignasi Friends - 18/08/2021 Confirmed reviews ALL

The hotel is very well located, the staff is super nice and helpful and the rooms are clean and comfortable. Very good experience!

Dear Ignasi, Thank you for sharing your experience, and we hope your next visit to our hotel will be as pleasant as the previous one. Sincerely, Selena Djordjevic Marketing Manager Mercure Belgrade Excelsior

Convenient and private hotel in city center

Customer review rating 5.0/5

Business T. F. G. Business - 08/08/2021 Confirmed reviews ALL

Very good located hotel in a traditional style with a nice and polite great team.

Dear Business Traveler from G., We are delighted to read that you had an excellent stay and enjoyed your visit at Mercure Belgrade Excelsior! It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us! Sincerely, Selena Djordjevic Marketing Manager Mercure Belgrade Excelsior

Very nice location

Customer review rating 4.0/5

Murat Business - 08/08/2021 Confirmed reviews ALL

Very nice location, very nice staff, clean rooms... Needs private parking only...

Dear Murat, Thank you for your comments and the kind review! Unfortunately, having a parking space in the very city center where our hotel is situated is quite an ambition. However, we are glad that you enjoyed your overall stay and hope to see you again very soon. Sincerely, Selena Djordjevic Marketing Manager Mercure Belgrade Excelsior

Great staff, well located, Mercure standards

Customer review rating 5.0/5

Louis S. Business - 07/08/2021 Confirmed reviews ALL

The staff was very helpful, high standard room, breakfast was excellent. Dinners were not that great.

Dear Louis S., Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon! Sincerely, Selena Djordjevic Marketing Manager Mercure Belgrade Excelsior

Great location, nice hotel

Customer review rating 4.5/5

Drago Friends - 03/08/2021 Confirmed reviews ALL

Friendly staff, clean hotel.

Dear Drago, Thank you for sharing your experience regarding your stay at the Mercure Belgrade Excelsior; it is always great to read that our dear guest is satisfied with provided service. We hope your next visit will be as pleasant as the previous one! Sincerely, Selena Djordjevic Marketing Manager Mercure Belgrade Excelsior

Perfect time

Customer review rating 5.0/5

Darja Friends - 21/07/2021 Confirmed reviews ALL

Dear colleagues , from my side I would like to thank you for an opportunity to experience Serbian hospitality and to stay with you ,unfortunately, for a such short time ! :) I would like to thank you all your staff for always being smiling and positive during day and night, always ready to help. My special thanks to Tijana , she is adorable and a trainee who was by her side ( didn't notice the name) . The location was special to us - all the things were in short distance. Thank you for the beautiful room view is the best . But one thing taking into consideration- I clearly understand the housekeeping thing- but if I came around 2 pm, I would be glad to be checked in , but not to wait. That's OK for me , but somebody can make a fuss about it.

Dear Daria, Thank you for the great review of our hotel and your comments! It is a real pleasure to receive positive feedback from such a dear guest. I will share your comments with our team, which will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Selena Djordjevic Marketing Manager Mercure Belgrade Excelsior

Good stay

Customer review rating 4.5/5

Rishi Couples - 13/07/2021 Confirmed reviews ALL

The only complain i had was with size of the washroom. It was too small of area to use the WC.

Dear Rishi, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Selena Djordjevic Marketing Manager Mercure Belgrade Excelsior

my favourite hotel, anywhere

Customer review rating 4.5/5

M.t. P. Solo - 13/07/2021 Confirmed reviews ALL

I haven't kept count, but this must surely be my 8th or 9th stay. I love the place — and it is always an extra reason, in my mind, for coming to Belgrade at all. (Although I love being in the city!) I was sad to see that dinner is no longer served there, though! Quite apart from everything else, the meals there were always just fantastic. (I hope this is just a Covid measure, that will be reversed later.)

Dear M.T. P., Thank you for the great review of our hotel and your comments! We are very grateful and happy that you have chosen our hotel for your accommodation and look forward to your return! Sincerely, Selena Djordjevic Marketing Manager Mercure Belgrade Excelsior

Its Very good experience to stay in Mercure hotel.

Customer review rating 3.5/5

Rohit C. Business - 06/07/2021 Confirmed reviews ALL

Its Very good experience to stay in Mercure hotel. All staff is well cooperative and helpful. yes we missed Indian food rest all good. Thank you team Mercure.

Dear ROHIT C., Thank you for sharing your experience regarding your stay at Mercure Belgrade Excelsior. We hope to see you again soon! Sincerely, Selena Djordjevic Marketing Manager Mercure Belgrade Excelsior

Good location and friendly staff

Customer review rating 4.5/5

Sunil A. Families - 05/07/2021 Confirmed reviews ALL

The stay was pleasant. Tania was helpful in checking us in and explaining the hotel details and the places around the hotel. All reception staff members were very helpful through out my four day stay at Mercure Excelsior, Belgrade. Breakfast was only the negative point, since all four days the menu was almost the same and the selections were limited. But the restaurant staff were very professional and helpful with a cheering personality. While checkout the reception called a taxi for me to the Airport . I will surely return to your place and will also recommend to others.

Dear Sunil A., We very much appreciate your great review and your comments regarding your recent stay at Mercure Belgrade Excelsior. We look forward to warmly welcoming you again in the near future and to serve you even better! Sincerely, Selena Djordjevic Marketing Manager Mercure Belgrade Excelsior

Fantastic.

TripAdvisor rating 4.0/5

kjeldbornemann Business - 31/03/2021 TripAdvisor review

Everybody is smiling and helpful in all ways. I was here 3 weeks total in corona times, believe safety is good, (I'm not a doctor) and food is good too. No problems here in this place. They will always be helpful.

Dear kjeldbornemann, Thank you for sharing your experience regarding your stay at Mercure Belgrade Excelsior. We are so glad that you recognize our efforts in providing the best possible treatment to all of our dear guests during these exceptional circumstances, where your safety and health come first. Hope to see you again soon! Sincerely,

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in belgrade