Mercure Belgrade Excelsior 4 stars

Customer review rating (ALL Rating) 4.7/5 472 reviews

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Description

Hotel extras

  • Located in the city center at walking distance to all major sites.

  • Free high speed WiFi and special features such as coffee and tea making facilities in rooms.

  • All rooms have minibar, safe, LED TV, slippers, hairdryer, opening windows and free WiFi.

  • Outstanding service, provided by our professional and friendly ambassadors.

  • Enjoy the tastiest locally inspired cuisine in our cozy restaurant.

Our accommodation(s)

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Hotel location

Mercure Belgrade Excelsior

Kneza Milosa 5
11000 BELGRADE
Serbia

GPS:44.809764, 20.465626

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

IVO

Restaurant and Lounge IVO offers you international tastes paired with the best of Serbia. Guests can enjoy our local and international cuisine from 07:00 to 23:00.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  472 reviews

TripAdvisor Rating  4.5/5  914 reviews

Certificate of excellence 2023

Excellent stay in lovely location with wonderful staff

Customer review rating 5.0/5

Kg Couples - Confirmed reviews ALL

We were impressed by the hotel, the attention to detail and the historical atmosphere through old photographs.

Dear KG, Thank you so much for your wonderful review and for choosing our hotel for your birthday stay! We are thrilled to hear that you were impressed by our hotel, attention to detail, and the historical atmosphere. We are also glad you enjoyed the well-appointed room with its beautiful view and that you found all areas of the hotel spotless. It was our pleasure to make your stay special and provide the hospitality you needed after a long day. We strive to provide exceptional service, and it’s gratifying to see that our efforts to upgrade your room, leave a personal message, and surprise you with a cake were appreciated. We appreciate your kind words and look forward to welcoming you back for another excellent stay. Sincerely, Your Mercure Belgrade Excelsior Team

Great location, friendly staff

Customer review rating 5.0/5

Nm Families - Confirmed reviews ALL

This was my first time in Belgrade and it was fabulous. The hotel is 100 years old and full of character. The location is amazing with plenty to do within walking distance. The park across the street was perfect for my little one.

Good Hotel

Customer review rating 4.5/5

T. C. Couples - Confirmed reviews ALL

Good breakfast. Helpfull staff Clean

Dear C. T., We very much appreciate your comments regarding your stay at the Mercure Belgrade Excelsior. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Mercure Belgrade Excelsior Team

Ideal place to stay in Belgrade!

Customer review rating 5.0/5

Iva Families - Confirmed reviews ALL

The hotel offers everything you can imagine: nice, spacious clean rooms, excellent and rich breakfast, great hospitality, top location! We returned for the seventh time and hopefully will come back.

Dear Iva, We very much appreciate your comments regarding your stay at the Mercure Belgrade Excelsior. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Mercure Belgrade Excelsior Team

Great location, hospitable team

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

I enjoyed my stay at the Mercure Excelsior in Belgrade. Upon arrival, I was told that I had been upgraded to a superior room on the top floor. While this was good news, the water pressure in my room was weak and inconsistent - the only negative part of my stay. Everything else was great - friendly staff, wonderful location, great breakfast.

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Other web-users rate our hotel

  • 266 reviews 9.2/10 Location
  • 301 reviews 7.9/10 Room
  • 386 reviews 9.6/10 Service
  • 6 reviews 10/10 WiFi
  • 128 reviews 9.1/10 Breakfast
  • 105 reviews 8.4/10 Cleanliness
  • 66 reviews 8.4/10 Vibe
  • 16 reviews 8.8/10 Bar

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