Mercure Belgrade Excelsior

Mercure Belgrade Excelsior 4 stars

Customer review rating (ALL Rating) 4.7/5 337 reviews

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Hotel extras

  • Located in the city center at walking distance to all major sites.

  • Free high speed WiFi and special features such as coffee and tea making facilities in rooms.

  • All rooms have minibar, safe, LED TV, slippers, hairdryer, opening windows and free WiFi.

  • Outstanding service, provided by our professional and friendly ambassadors.

  • Enjoy the tastiest locally inspired cuisine in our cozy restaurant.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Belgrade Excelsior

Kneza Milosa 5
11000 BELGRADE
Serbia

Telephone +381 11 4402900

Fax +381 11 3231951

  • PUBLIC TRANSPORTATION:  A1 SLAVIJA SQUARE

  • By plane

    NIKOLA TESLA At 18km / 11 miles - Shuttle paying

  • By train

    MAIN STATION At 1km / 0 miles

GPS:44.809764, 20.465626

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

IVO

Restaurant and Lounge IVO offers you international tastes paired with the best of Serbia. Guests can enjoy our local and international cuisine from 07:00 to 23:00.

Our accommodation(s)

Our smartly furbished and cozy rooms invite you to relax and enjoy after a long day in Belgrade. Choose between Standard or Privilege rooms, spacious and comfortable, or the commodious Junior suite overlooking the park and Parliament. Several rooms offer an amazing view of Belgrade. All our rooms offer a flat-screen TV, free WIFI, tea and coffee making facilities, safe and mini bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  337 reviews

TripAdvisor Rating  4.5/5  873 reviews

Home away from home

Customer review rating 5.0/5

Damir Solo - Confirmed reviews ALL

The hotel staff is professional and attentive, so it makes me always come back whenever I travel to Belgrade. They won a loyal customer. Location of the hotel is great, close to everything but quiet, rooms are comfortable and clean, can't miss by staying at Mercure Excelsior when in Belgrade.

Dear Damir, Thank you for taking the time and writing such a wonderful review about your stay in our hotel. We will make sure your words of praise reach our associates. It was a pleasure having you with us and we are looking forward to your next visit! Kind regards, Selena Djordjevic Marketing Manager Mercure Belgrade Excelsior

Good stay

Customer review rating 4.0/5

Antonio D. Solo - Confirmed reviews ALL

Staff very cordial and helpful. Breakfast a little expensive and too strict with schedule time, when the time was up they would immediately remove everything. Natasa and Riana have been very hospitable. Check-out time also was very strict, at 12 pm exact the room had to be vacated. Overall it's a nice hotel at a walking distance from the center and a 24 h supermarket.

Dear ANTONIO D., We are grateful that you took the time out to leave us a review. Your feedback helps us to improve services and we are truly thankful for all your comments. We hope to see you again! Sincerely, Selena Djordjevic Marketing Manager Mercure Belgrade Excelsior

Amazing Location and Extremely Helpful Staff

Customer review rating 4.5/5

Mani G. Couples - Confirmed reviews ALL

Our short stay in Belgrade was made extra special by Mercure excelsior and their friendly staff. I had left a small note mentioning the purpose of our trip and were pleasant surprised at the amazing cake and beautiful note that was left for us. I would recommend this property to anyone and everyone who is looking to stay comfortably in Belgrade at a central location.

Dear Mani G, Thank you so much for taking the time to write a review about your stay in our hotel. It is great to read that you were satisfied with your stay, therefore, we really hope to welcome you back soon! Kind regards, Selena Djordjevic Marketing Manager Mercure Belgrade Excelsior

In general everything was good

Customer review rating 4.5/5

В. Couples - Confirmed reviews ALL

Great team, great breakfast, great location

Dear В., We are incredibly grateful that you took the time out to leave us this note. Our customer satisfaction is a top priority and we are strongly committed to it. We look forward to serving you again! Sincerely, Selena Djordjevic Marketing Manager Mercure Belgrade Excelsior

Excillent location and hotel staff

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Overall experience was amazing :) Especially suprise for the birthday with cheesecake :) What would i change for next time is just an room with bigger bathroom especially bathtub, other than that extremely satisfied with service Kind regards

Dear Guest, Thank you so much for taking the time out to write a review about your stay in our hotel. It is great to read that you are generally satisfied with your stay and we hope to welcome you back soon! Kind regards, Selena Djordjevic Marketing Manager Mercure Belgrade Excelsior

In partnership with TripAdvisor

Other web-users rate our hotel

  • 208 reviews 9.1/10 Location
  • 209 reviews 7.9/10 Room
  • 292 reviews 9.5/10 Service
  • 5 reviews 10/10 WiFi
  • 93 reviews 8.6/10 Breakfast
  • 83 reviews 6.8/10 Comfort
  • 74 reviews 8/10 Cleanliness
  • 56 reviews 8.9/10 Vibe

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