Mercure Belgrade Excelsior

Mercure Belgrade Excelsior 4 stars

Customer review rating (ALL Rating) 4.7/5 396 reviews

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Hotel extras

  • Located in the city center at walking distance to all major sites.

  • Free high speed WiFi and special features such as coffee and tea making facilities in rooms.

  • All rooms have minibar, safe, LED TV, slippers, hairdryer, opening windows and free WiFi.

  • Outstanding service, provided by our professional and friendly ambassadors.

  • Enjoy the tastiest locally inspired cuisine in our cozy restaurant.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Belgrade Excelsior

Kneza Milosa 5

GPS:44.809764, 20.465626

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park


Restaurant and Lounge IVO offers you international tastes paired with the best of Serbia. Guests can enjoy our local and international cuisine from 07:00 to 23:00.

Our accommodation(s)

Our smartly furbished and cozy rooms invite you to relax and enjoy after a long day in Belgrade. Choose between Standard or Privilege rooms, spacious and comfortable, or the commodious Junior suite overlooking the park and Parliament. Several rooms offer an amazing view of Belgrade. All our rooms offer a flat-screen TV, free WIFI, tea and coffee making facilities, safe and mini bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  396 reviews

TripAdvisor Rating  4.5/5  881 reviews

Great location, friendliest staff, fabulous breakfast

Customer review rating 5.0/5

Alex.t. Business - Confirmed reviews ALL

Couple of nights for work. Staff was very helpful and friendly. Breakfast was delicious, local with some very surprising elements to it which contributed to a nice stay. The room was spacious with a beautiful view on the park.

Dear Alex.T., Thank you so much for this amazing review! We are happy to have made your stay a good experience and will forward your feedback to our employees. Looking forward to welcome you again soon! Kind regards, Selena Djordjevic Marketing Manager Mercure Belgrade Excelsior

Customer review rating 4.5/5

I. I. Couples - Confirmed reviews ALL

Location is wonderful! Staff were very friendly and helpful. The room was excellent, the hotel's outer view was very nice and breakfast not big , but delicious.

Dear I. I., Thank you so much for taking the time and writing a review about your stay in our hotel. It is great to read that you were satisfied with your stay and we hope to welcome you back soon! Kind regards, Selena Djordjevic Marketing Manager Mercure Belgrade Excelsior

Satisfying, very good

Customer review rating 4.5/5

Georges M. Couples - Confirmed reviews ALL

Great location in front of the Parlement. Room, i had the privilege which was great. Safe deposit and fridge are available. Staff was super helpful. Breakfast basic but good. Exchange ATM in lobby. They should have two elevators and a ramp on the stairs for the luggages. Highly and recommended.

Dear Georges M, We are delighted to read that you had a nice stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are generally satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon! Sincerely, Selena Djordjevic Marketing Manager Mercure Belgrade Excelsior

Great Stay

Customer review rating 5.0/5

Scott Solo - Confirmed reviews ALL

Solid location, welcoming staff, clean room. Nice breakfast.

Dear Scott, Thank you so much for sharing your experience with us. We hope to see you again soon! Sincerely, Selena Djordjevic Marketing Manager Mercure Belgrade Excelsior

Good in general with a couple of issues

Customer review rating 3.5/5

Terence Business - Confirmed reviews ALL

All good except: 1) The lift - OK for this time when there are no other tourists 2) My privilege room has a connecting door to the other room - much too thin for sound isolation particularly when the guest in the other room was talking and watching movies at 3am in the morning

Dear Terence, We very much appreciate your comments regarding your stay at the Mercure Belgrade Excelsior. Thank you for all your comments; your feedback is important to us and we hope that during your next visit we will be able to impress you more! Kind regards, Selena Djordjevic Marketing Manager Mercure Belgrade Excelsior

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Other web-users rate our hotel

  • 231 reviews 9.2/10 Location
  • 229 reviews 7.9/10 Room
  • 319 reviews 9.4/10 Service
  • 7 reviews 10/10 WiFi
  • 98 reviews 8/10 Breakfast
  • 98 reviews 7.3/10 Comfort
  • 79 reviews 7.1/10 Cleanliness
  • 65 reviews 8.8/10 Vibe

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