Novotel Nanjing Airport 4 stars

Customer review rating (ALL Rating) 4.2/5 68 reviews

Novotel Nanjing Airport - Image 1
Novotel Nanjing Airport - Image 2
Novotel Nanjing Airport - Image 3
Novotel Nanjing Airport - Image 4

Description

Hotel extras

  • 8-minute drive from Nanjing Lukou International Airport

  • Surroundings such as Wantrack Circuit, Nanjing East Outlets, Niushou Mountain,Gingko Lake Golf

  • Located in the Lukou Commercial Center of Jiangning District

  • Nearby shopping centers, restaurants, cinemas, and supermarkets

  • Round-trip airport-hotel shuttle is free with advance reservation only

Our accommodation(s)

Book this hotel
Room 1

Enjoy the natural, modern atmosphere of a Standard Room measuring from 35 square meters, with Live N'Dream bedding, 65inch LCD TV, safe, minibar and free Wi-Fi. Live in your own special world at Novotel.

  • Views:

    City View

Max. number of persons
3
Area
From 35 / 376 sq ft

Bedding

Single bed(s) x2

  • 3 pers. max
  • 35 / 376 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View

Enjoy your stay in our stylish Superior Room with modern decor and comfort: Live N'Dream bedding, sofa, desk, safe, minibar and free Wi-Fi. High Floors provide better city views. Relax, get some work done and take full advantage of your stay.

  • Views:

    City View

Max. number of persons
3
Area
From 35 / 376 sq ft

Bedding

Double bed(s) x1

Enjoy your stay in our stylish Superior Room with modern decor and comfort: Live N'Dream bedding, sofa, desk, safe, minibar and free Wi-Fi. High Floors provide better city views. Relax, get some work done and take full advantage of your stay.

  • Views:

    City View

Max. number of persons
3
Area
From 35 / 376 sq ft

Bedding

Single bed(s) x2

After an active day or an exciting night, the peace and quiet of your Executive Room at the top floor with its wonderful bedding experience, expresso machine, Mini bar, Bluetooth speakers and additional executive privileges awaits you.

  • Views:

    City View

Max. number of persons
3
Area
From 45 / 484 sq ft

Bedding

Double bed(s) x1

After an active day or an exciting night, the peace and quiet of your Executive Room at the top floor with its wonderful bedding experience, expresso machine, Mini bar, Bluetooth speakers and additional executive privileges awaits you.

  • Views:

    City View

Max. number of persons
3
Area
From 45 / 484 sq ft

Bedding

Single bed(s) x2

Suite

SUITE SUPERIOR--1 DOUBLE BED

This 89 sqm Deluxe Suite is perfect for your business trips or leisure stays. Modern, spacious design with a living room, a bedroom and a bathroom with rain shower and bathtub. Bluetooth speaker, expresso machine and executive amenities are included.

  • Views:

    City View

Max. number of persons
3
Area
From 89 / 957 sq ft

Bedding

Double bed(s) x1

Hotel location

Novotel Nanjing Airport

No 9 Xin Cheng Da Dao, Lu Kou Jiedao, Jiang Ning District
211113 NANJING
China

GPS:31.782182, 118.854699

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • NANJING AIRPORT Additional charge
  • NKG Additional charge
  • NANJING AIRPORT Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 223 rooms
  • One room for people with reduced mobility
  • 2 family rooms
  • 10 connecting rooms
  • 223 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • English
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

4 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Well-being

FITNESS CENTER

  • On site
  • On site

AROMAS ALL DAY DINNING

The first-floor restaurant specializes in Western, Asian, Huaiyang, and fusion cuisine. It has panoramic windows and five private dining rooms, suitable for business banquets and family gatherings.

Cooking style
International
Capacity
114
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Cash
  • Credit card
  • Other

Credit cards

  • China UnionPay

Accommodate food

  • Children menu
  • Light menu
  • Gluten-free menu
  • Halal menu
  • Salt-free menu
  • Vegetarian menu

The first-floor restaurant specializes in Western, Asian, Huaiyang, and fusion cuisine. It has panoramic windows and five private dining rooms, suitable for business banquets and family gatherings.

Located on the hotel's first floor, Sky Bar offers a wide selection of imported wines, cocktails, coffees, teas, snacks, and desserts, making it an ideal choice for business meetings or relaxation.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  68 reviews

Customer review rating 5.0/5

Trish C. Business - Confirmed reviews ALL

Customer review rating 3.5/5

Lynne Y. Solo - Confirmed reviews ALL

Dear Ms Y. Thank you for your detailed feedback. We are glad your check-out and sustainability efforts met your expectations. We sincerely apologize for the disappointment with our breakfast, WiFi service, and team performance. Your comments have been shared with the relevant teams, and we are taking immediate action to address these issues. We value your loyalty and hope to welcome you back soon to show you our improvements. Warm regards.

Customer review rating 3.0/5

Chow K. D. Friends - Confirmed reviews ALL

Customer review rating 5.0/5

Hzl Solo - Confirmed reviews ALL

Customer review rating 0.5/5

Z. Z. Business - Confirmed reviews ALL

Customer review rating 3.5/5

Lynne Y. Solo - Confirmed reviews ALL

Well appointed room, great space to respite in.

Dear Ms Y. Thank you for your detailed feedback. We are glad your check-out and sustainability efforts met your expectations. We sincerely apologize for the disappointment with our breakfast, WiFi service, and team performance. Your comments have been shared with the relevant teams, and we are taking immediate action to address these issues. We value your loyalty and hope to welcome you back soon to show you our improvements. Warm regards.

Customer review rating 3.0/5

Chow K. D. Friends - Confirmed reviews ALL

Nice hotel and great room. But the check-in was horrible. The receptionist is not helpful at all and treated us badly during check in and did not provide proper information about the facilities. The F&B team and Chef, Housekeeping team did a good job.

Customer review rating 5.0/5

Hzl Solo - Confirmed reviews ALL

床品很好,前台认真负责,早餐稍微简单了一些。

Customer review rating 0.5/5

Z. Z. Business - Confirmed reviews ALL

住过酒店体验最差的,服务态度较差

Customer review rating 1.5/5

Ying B. Families - Confirmed reviews ALL

1、整体服务跟不上,打电话让前台送水一直没送; 2、早上走廊吵闹声很大; 3、作为一个高档型酒店客人入住时间在晚上9点50,大堂的灯光居然关了有3/2,就剩前台一点微弱灯光,节能也不是这样节的吧

Customer review rating 4.5/5

Chan K. W. Business - Confirmed reviews ALL

Very clean room with comfortable bed. Check in was a breeze. The hotel provides toothbrush and paste in environmental friendly packaging. There's a night market just down the street with mini mart. Very satisfied with this hotel and will definitely stay again!

Customer review rating 1.5/5

Tong L. Business - Confirmed reviews ALL

白金卡,明明系统能关联上会员和订单,但承诺的权益不去要就不主动提供? 1、只按银卡待遇给升级到了所谓的精英会员楼层,结果房间一股味,和前台反映了,无动于衷。 2、小冰箱没有饮料了,想让补一下。 前台生硬地说补不了,只有首晚有送(意思是一晚一晚订就可以,一次订了一周不行?) 还专门强调了你们这个房型就是升级上来的,就是没有(意思是已经施舍了我呗?玩不起就别搞会员体系啊,行政酒廊你们也没有,行政待遇也给不起)。 还说一直都是这个规定。呵呵,这就是诚信问题了,时不时出差,来这酒店住了也几十晚了,以前是啥情况我不知道? 3、客房服务也是奇葩。 2个人住,和前台说了多放几瓶水也不放,每次都要打电话送。 牙刷都长一个样,专门分开放,每次又给我们收拾到一起,让我们怎么分辨?想换新牙刷,好家伙,洗漱用品一直不补。 还碰上机器人坏了,就得人肉下去取外卖。 总的来说,服务一坨屎,体验极差。

Customer review rating 4.0/5

Yafen T. Friends - Confirmed reviews ALL

房间设施设备配置完善,就是隔音较差,隔壁婴儿一大早就在哭,听的一清二楚。

敬爱的顾客, 感谢您花时间分享您的住宿体验,对于您提出的噪音问题,我们也积极处理和跟进。我们希望能够在不久的将来欢迎您的再次光临! 祝您一切顺利。 前厅部经理 Kita Xu 许良红

Other web-users rate our hotel

  • 233 reviews 9.2/10 Location
  • 346 reviews 9.1/10 Room
  • 379 reviews 8.8/10 Service
  • 6 reviews 9.5/10 WiFi
  • 218 reviews 9.5/10 Cleanliness
  • 175 reviews 9.8/10 Vibe
  • 142 reviews 9.2/10 Amenities
  • 76 reviews 8.7/10 Breakfast

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Nanjing Hotels