Swissôtel Tashkent 5 stars

Customer review rating (ALL Rating) 4.3/5 52 reviews

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Description

Hotel extras

  • Stylish rooms, suites and apartments featuring balconies

  • Wellness facilities like a pool, state-of-the-art gym and yoga space

  • Hotel spa featuring VIP cabins with private hammams

  • Swiss-Uzbek restaurant with a terrace and city views

  • Modern event spaces for conferences, seminars and meetings

Our accommodation(s)

Hotel location

Swissôtel Tashkent

Shakhrisabz Passage 4
100060 TASHKENT
Uzbekistan

GPS:41.303791, 69.283932

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SAFFRON

Our upscale Tashkent restaurant is a bubbling pot of cultures and ideas, where regional seasonal ingredients flavour global fare. Classic eats get new twists, like saffron-infused risotto. Dine on the terrace or in the warm dining room with city views.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  52 reviews

Customer review rating 5.0/5

Sandro V. Solo - Confirmed reviews ALL

Warm welcome by a friendly and professional team.

Customer review rating 4.5/5

Rangan B. Business - Confirmed reviews ALL

Large rooms, great staff

Customer review rating 4.0/5

Michele R. Families - Confirmed reviews ALL

We had a very comfortable stay at Swissotel Tashkent. The staff was all very friendly and helpful, including with our 2 young children. The room was comfortable and spacious enough for the kids to also play around a bit. The breakfast buffet was good with a nice mix of options. Only improvement would be to offer coffees from the bar during breakfast as the coffee machines at the breakfast buffet offer low quality coffee (weak cappuccino/espresso), below the quality I expected from a 5* hotel. The pool and spa area were also very nice and the location of the hotel in the city is good. Food in the restaurant is average compared to restaurant options in Tashkent. Bathroom toiletries (shampoo, lotion etc.) smelled fantastic, we would have liked to buy some to bring them home :).

Dear Michele R., Thank you for taking the time to share your experience at Swissôtel Tashkent. We are delighted to hear that you and your family had a comfortable stay and that our staff provided you with the friendly service we strive for. It is wonderful to know that you found the room spacious and suitable for your children, as well as enjoying the variety offered at our breakfast buffet. We appreciate your feedback regarding the coffee quality at the breakfast buffet and will certainly take your comments into consideration. Your insight into the food offerings in our restaurant is also valuable, as we continuously seek to enhance our culinary experiences. We are glad you enjoyed the bathroom toiletries and will look into options for guests who wish to purchase them. Thank you once again for your feedback. We hope to welcome you back in the future. Best regards, Swissôtel Tashkent

Customer review rating 4.5/5

Carolina S. G. Solo - Confirmed reviews ALL

Amazing comfortable bed and pillows

Dear Carolina, Thank you for your kind words about your recent stay at Swissôtel Tashkent. We are delighted to hear that you found our beds and pillows to be comfortable. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Swissôtel Tashkent

Customer review rating 3.0/5

Keishi A. Families - Confirmed reviews ALL

The facility is brand-new and comfortable, but we found some issues to be improved. 1) Bedside light switches didn't work appropriately. Although I pressed them, lights didn't turn on/off. 2) Coffee machine and electric kettle cannot be used at the same time. When we wanted to use coffee machine, it didn't work. Then, I called to the reception to call technician. And he said that only one plug is installed on the wall, so if we want to use the coffee machine, we cannot use the kettle instead. We couldn't believe that 5 star hotel has such a poor facility. 3) a lot of fluffy dusts on the carpet. Surprisingly, we found a lot of fluffy dusts on the carpet by the bed. They were 2-3cm each. We enjoyed sauna and gym. The facility itself was new and beautiful, so we enjoyed our stay. However, some points should be improved for more comfortable stay.

Dear Mr. A., Thank you for sharing your feedback regarding your recent stay at Swissôtel Tashkent. We are pleased to hear that you found our facilities to be new and comfortable, and that you enjoyed the sauna and gym. However, we regret to learn about the issues you encountered during your visit. We understand that the functionality of bedside light switches is vital for guest comfort, and we recognize the inconvenience caused by the limitations of the electrical outlets. Your comments regarding the cleanliness of the carpet are also noted. We strive for impeccable standards, and we will ensure that our housekeeping team is made aware of these concerns. We appreciate your valuable insights as they help us enhance our services. Our goal is to provide a seamless and enjoyable experience for all our guests, and your feedback is instrumental in achieving that. Thank you once again for your comments. We hope to welcome you back to Swissôtel Tashkent in the future. Best regards, Swissôtel Tashkent

Other web-users rate our hotel

  • 16 reviews 8.5/10 Location
  • 38 reviews 8.4/10 Room
  • 45 reviews 8.2/10 Service
  • 25 reviews 10/10 Vibe
  • 24 reviews 8.6/10 Breakfast
  • 19 reviews 9.5/10 Comfort
  • 17 reviews 10/10 Wellness Area
  • 17 reviews 8.5/10 Food

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