Swissôtel Tashkent 5 stars

Customer review rating (ALL Rating) 4.5/5 335 reviews

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Description

Hotel extras

  • Stylish rooms, suites and apartments featuring balconies

  • Wellness facilities like a pool, state-of-the-art gym and yoga space

  • Hotel spa featuring VIP cabins with private hammams

  • Swiss-Uzbek restaurant with a terrace and city views

  • Modern event spaces for conferences, seminars and meetings

Our accommodation(s)

Book this hotel
Room 1

Room with 2 generous double beds (135 × 200 cm each), a sofa and a practical work desk. Stay connected with free high-speed Wi-Fi, stream to a 55" TV, and enjoy an espresso machine, kettle, laptop safe, mini-fridge and walk-in shower.

Max. number of persons
2
Area
From 37 m² / 398 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

  • 2 pers. max
  • 37 m² / 398 sq ft
  • Bedding 2 x Twin bed(s)

Elevated comfort with Executive Lounge access. A king bed, sofa and work desk pair with free high-speed Wi‑Fi, a 55" TV, espresso machine, kettle, laptop‑size safe, mini‑fridge and a refreshing walk‑in shower.

Max. number of persons
2
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Executive experience for two with Lounge access and two double beds (135 × 200 cm). Free high-speed Wi‑Fi, 55" TV, espresso machine, kettle, laptop‑size safe, mini‑fridge, sofa and walk‑in shower.

Max. number of persons
3
Area
From 37 m² / 398 sq ft

Bedding

Twin bed(s) x1

Baby crib on request

Our 35 sqm Accessible Room is intelligently designed for access and comfort. You'll find a sofa and a work area, and access to our spa, sauna and pool is included. Pürovel products in the bathroom are infused with essential oils and Swiss Alpine vitality.

Max. number of persons
2
Area
From 50 m² / 538 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Baby crib on request

In your Superior Room, run your fingers over enhanced furnishings designed with Swiss precision. Breathe in the scent of four Alpine seasons with Pürovel bathroom products. Use your extra space to relax and savour the bliss after visiting our spa.

Max. number of persons
2
Area
From 48 m² / 516 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Free WIFI, safe, coffee & tea making facilities, and bathroom with a shower.

Max. number of persons
2
Area
From 48 m² / 516 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Ergonomic workspace, fitness equipment, free WIFI, safe, coffee and tea making facilities, and bathroom with a shower.

Max. number of persons
2
Area
From 50 m² / 538 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Suite

Swiss Executive Suite

Executive Lounge access, free WIFI, safe, coffee & tea making facilities, and bathroom with a shower.

Max. number of persons
2
Area
From 87 m² / 936 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Suite

Swiss Vitality Executive Junior Suite

Swiss Vitality Executive Junior Suite with 1 king-size bed. Free WIFI, safe, coffee and tea making facilities, separate living area, and shower.

Max. number of persons
2
Area
From 87 m² / 936 sq ft

Bedding

King size bed(s) x1

Hotel location

Swissôtel Tashkent

Shakhrisabz Passage 4
100060 TASHKENT
Uzbekistan

GPS:41.303791, 69.283932

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • TASHKENT AIRPORT Additional charge
  • TAS Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 182 rooms
  • 2 rooms for people with reduced mobility
  • 2 family rooms
  • 6 connecting rooms
  • 182 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Desk equipment available

  • Shoe shine machine

Safe deposit box at reception

  • Safe deposit box at reception

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Catering

One Restaurant

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

10 Meeting rooms

Business Center

  • Self service business center

Well-being

Indoor heated pool

  • Covered
  • On site

FITNESS CENTER

  • On site
  • Jacuzzi/Whirlpool bath
  • Sauna room
  • Turkish Steambath
  • Massage Additional charge
  • On site
  • Indoor parking
  • Private

Security

  • Well-lit parking

Public outdoor parking

Additional charge

Parking information

  • On site
  • Outdoor parking
  • Public

Security

  • Well-lit parking

Outdoor private parking

Parking information

  • On site
  • Outdoor parking
  • Private

Security

  • Well-lit parking

SAFFRON

Our upscale Tashkent restaurant is a bubbling pot of cultures and ideas, where regional seasonal ingredients flavour global fare. Classic eats get new twists, like saffron-infused risotto. Dine on the terrace or in the warm dining room with city views.

Cooking style
International
Chef name
Mr DAVLATOV Mr DAVLATOV
Capacity
160
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Accommodate food

  • Children menu

Our upscale Tashkent restaurant is a bubbling pot of cultures and ideas, where regional seasonal ingredients flavour global fare. Classic eats get new twists, like saffron-infused risotto. Dine on the terrace or in the warm dining room with city views.

PUROVEL

Pürovel Spa Bar focuses on nutrition and vitality, with natural materials in calming tones. Join us for wellness workshops and celebrations of traditional ingredients that promote community ties. Try nutrient-rich smoothies, energy bites and herbal teas.

Bar Type
POOL BAR
Capacity
15
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Pürovel Spa Bar focuses on nutrition and vitality, with natural materials in calming tones. Join us for wellness workshops and celebrations of traditional ingredients that promote community ties. Try nutrient-rich smoothies, energy bites and herbal teas.

Enjoy a refreshing swim in our spacious 20 x 9 m indoor pool or relax in the jacuzzi. Open from 09:00 to 22:00, the pool area provides a serene setting to unwind and recharge after a busy day, perfect for relaxation and leisure.

Welcome to wellness. Our holistic approach includes diverse fitness facilities like our gym with parkour equipment, our saunas and the pool near our spa. There's a dedicated yoga area, and the healthy bar provides post-workout nourishment on tap.

Our spa blends Swiss traditions with Uzbek philosophies, a harmonious fusion of two cultures, like our treatments using local herbs. VIP Cabins with private hammams are sanctuaries of pure luxury. The Lounge Zone is a place to relax and reflect.

Celebrate your special day in our stunning 700 sq. m ballroom, featuring elegant décor and customizable setups. With expert wedding planners and top-tier services, we ensure your wedding is a flawless and unforgettable experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  335 reviews

Customer review rating 4.0/5

Tan K. H. Couples - Confirmed reviews ALL

Dear Tan K. H., Thank you for sharing your experience at Swissôtel Tashkent. We are delighted to hear that you found your stay comfortable and appreciated the cleanliness and size of your room. We also appreciate your understanding regarding the check-in process with our trainee staff. It is wonderful that a senior team member was able to enhance your experience by accommodating your request for a king bed. We regret that the room view did not meet your expectations, but we are glad that overall, our staff was helpful. Your feedback is invaluable, and we look forward to welcoming you back in the future. Best regards, Swissôtel Tashkent

Customer review rating 4.5/5

Julia L. Business - Confirmed reviews ALL

Dear Julia L., Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay and found our service, accommodations, and breakfast to your satisfaction. Your appreciation motivates our team to uphold high standards of hospitality. Best regards, Swissôtel Tashkent

Customer review rating 5.0/5

Vandana S. Couples - Confirmed reviews ALL

Dear Vandana S., Thank you for sharing your positive experience at Swissôtel Tashkent. We are delighted to hear that you found our staff friendly and helpful, enjoyed the delicious breakfast, and appreciated the comfort of your room. We look forward to welcoming you back in the future. Best regards, Swissôtel Tashkent

Customer review rating 4.0/5

Ane M. Families - Confirmed reviews ALL

Dear Ane M., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our hotel comfortable, clean, and beautiful. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Swissôtel Tashkent

Customer review rating 4.5/5

Ahmed A. Friends - Confirmed reviews ALL

Dear Ahmed A., Thank you for your kind words regarding our convenient location and friendly staff. We are delighted to hear that you would recommend Swissôtel Tashkent for our facilities. We appreciate your feedback and look forward to welcoming you back in the future. Best regards, Swissôtel Tashkent

Dear Tan K. H., Thank you for sharing your experience at Swissôtel Tashkent. We are delighted to hear that you found your stay comfortable and appreciated the cleanliness and size of your room. We also appreciate your understanding regarding the check-in process with our trainee staff. It is wonderful that a senior team member was able to enhance your experience by accommodating your request for a king bed. We regret that the room view did not meet your expectations, but we are glad that overall, our staff was helpful. Your feedback is invaluable, and we look forward to welcoming you back in the future. Best regards, Swissôtel Tashkent

Customer review rating 4.5/5

Julia L. Business - Confirmed reviews ALL

The service was on an extremely good level, all the stuff is very friendly and helpful. The room is fully equipped and very comfortable, breakfast was excellent.

Dear Julia L., Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay and found our service, accommodations, and breakfast to your satisfaction. Your appreciation motivates our team to uphold high standards of hospitality. Best regards, Swissôtel Tashkent

Customer review rating 5.0/5

Vandana S. Couples - Confirmed reviews ALL

I stayed at Swisshotel, Tashkent. Staff was friendly and helpful. The location was good and the room was comfortable. Breakfast was delicious. All in all, a comfortable stay

Dear Vandana S., Thank you for sharing your positive experience at Swissôtel Tashkent. We are delighted to hear that you found our staff friendly and helpful, enjoyed the delicious breakfast, and appreciated the comfort of your room. We look forward to welcoming you back in the future. Best regards, Swissôtel Tashkent

Customer review rating 4.0/5

Ane M. Families - Confirmed reviews ALL

A very comfortable, clean , beautiful hotel

Dear Ane M., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our hotel comfortable, clean, and beautiful. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Swissôtel Tashkent

Customer review rating 4.5/5

Ahmed A. Friends - Confirmed reviews ALL

I will always recommend the hotel in regards to facilities and location

Dear Ahmed A., Thank you for your kind words regarding our convenient location and friendly staff. We are delighted to hear that you would recommend Swissôtel Tashkent for our facilities. We appreciate your feedback and look forward to welcoming you back in the future. Best regards, Swissôtel Tashkent

Customer review rating 2.0/5

Ashwini A. Families - Confirmed reviews ALL

The hotel will not tell you but please be advised that there is loud noise all day long very loud.

Customer review rating 4.5/5

Niloufar M. C. Families - Confirmed reviews ALL

Beautiful appointed rooms, comfortable beds and superb customer service.

Customer review rating 5.0/5

Basar H. Business - Confirmed reviews ALL

Swiss hotel quality. Spacious rooms with full facilities. Quiet and central location.Friendly staff.

Customer review rating 0.5/5

Bulat S. Couples - Confirmed reviews ALL

I am writing to formally log a complaint regarding my recent stay. We experienced a severe issue with the room's air conditioning, which blew a strong, freezing draft directly onto the bed. The manual control panel in the room was completely unresponsive and kept blowing even after we turned the system off. We contacted the reception repeatedly from midnight until 6:00 AM asking for it to be turned off. For hours, the engineering team insisted that a technician had to physically visit the room to fix it. Exhausted and desperate for sleep, we finally agreed to a 6:00 AM visit, only for the issue to be magically resolved remotely within two minutes without anyone ever stepping foot in the room. Because of this unacceptable lack of urgency and poor service, we completely lost a night of sleep and our entire next day was ruined, as we had to sleep until 2:00 PM to recover. Furthermore, it has been seven days since our checkout, and my loyalty points and status nights have still not been credited to my account, despite the system incorrectly stating that the credit has processed. Given the absolute lack of quality control and the fact that we did not get the rest we paid for, I expect a follow-up regarding compensation and refund of all points and cash for this stay, as well as the immediate correction of my loyalty account balance. I look forward to your prompt response.

Customer review rating 4.5/5

Toon W. Families - Confirmed reviews ALL

Room is spacious and clean. Good range of breakfast food and service staff are helpful and engaging.

Dear Toon W., Thank you for your positive feedback. We are delighted to hear that you enjoyed your comfortable stay, spacious room, and the variety of breakfast options. Our team strives to provide excellent service, and your kind words are greatly appreciated. Best regards, Swissôtel Tashkent

Customer review rating 4.5/5

Deepak B. Business - Confirmed reviews ALL

Amelia at front office was very helpful. Smiling nature and took good care. Warm hospitality and friendly staff

Dear Deepak, Thank you for your kind words regarding your stay with us. We are pleased to hear that you found our staff to be helpful and welcoming. Your appreciation of our hospitality motivates us to continue providing exceptional service. Goodbye, Swissôtel Tashkent

Customer review rating 4.0/5

Wing L. Couples - Confirmed reviews ALL

Very close to the train station, which made it easier to arrive back from Samarkand, it’s a great location from that sense. Super chic and modern interior for the lobby as well as the rooms - rooms quite stylish and tasteful, surpassed our expectations. 24/7 restaurant and bar which was helpful for us as we checked in late at night. There’s also a steam and sauna that’s small but quite nice and clean. All in all, great value for money! Feedback for hotel: only con was being chased out of our room twice. I opened the door the second time, and had to field bad attitude by this staff member (dressed as per he works at front desk), even after I told him the hotel had previously given us complimentary check out till 1:30pm. This also reflects lack of effective internal communication.

Dear Wing L., Thank you for taking the time to share your experience at Swissôtel Tashkent. It is gratifying to hear that you appreciated our chic and modern interior, the convenient location near the train station, and the amenities available, including our 24/7 restaurant and bar. I sincerely apologize for the inconvenience you encountered regarding the communication about your check-out time. It is our goal to provide a seamless experience for our guests, and it appears that we fell short in this instance. Your feedback regarding staff communication will be taken into consideration to enhance our service quality. We appreciate your valuable insights and hope to welcome you back for an even better experience in the future. Best regards, Swissôtel Tashkent

Customer review rating 0.5/5

Fazel B. Business - Confirmed reviews ALL

No hot water at shower. I had to take shower with cold water. Very low class hotel. It does not represent a 5 star hotel at all

Dear Fazel, Thank you for your feedback regarding your recent stay. We sincerely apologize for the inconvenience you experienced with the hot water in your shower. Your comfort is important to us, and we regret that we did not meet your expectations during this visit. We appreciate your comments as they help us improve our services. Thank you for choosing Swissôtel Tashkent. Best regards, Swissôtel Tashkent

Customer review rating 5.0/5

Anastasia B. Solo - Confirmed reviews ALL

I stayed for three nights before beginning a tour. It was my first visit to Tashkent. Every staff member was fabulous, and the rooms were very comfortable and beautifully appointed.

Dear Anastasia, Thank you for taking the time to share your positive experience at Swissôtel Tashkent. We are delighted to hear that you enjoyed our breakfast and found our staff helpful and cheerful. It is wonderful to know that you appreciated the comfort and design of our rooms during your stay. Best regards, Swissôtel Tashkent

Customer review rating 3.5/5

Myung H. Friends - Confirmed reviews ALL

This hotel had a great breakfast and clean room. I would have given ten if the staff members showed a little more concern and proactive about the lost luggage. A staff member took down information from us but I was the one who finally was able to track down the luggage and retrieved it.

Dear Myung H., Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed our breakfast and found your room to be clean. However, we regret that the assistance provided concerning your lost luggage did not meet your expectations. Our team is trained to support guests in such situations, and your experience will be taken into account for future improvements. Goodbye, and best wishes, Swissôtel Tashkent

Customer review rating 4.0/5

Mironshoh S. Solo - Confirmed reviews ALL

I had enjoyed my stay in Swissôtel Tashkent , Staff, Spa and Facilities are in nice harmony

Dear Mironshoh, Thank you for your kind words regarding your recent stay at Swissôtel Tashkent. We are delighted to hear that you found our staff, spa, and facilities to your liking. Your feedback is greatly appreciated. Best regards, Swissôtel Tashkent

Customer review rating 5.0/5

Michael D. B. Business - Confirmed reviews ALL

Very nice stay at a new hotel located very centrally. The breakfast is exceptional and the fitness room and spa are both great.

Dear Michael, Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you enjoyed our central location, exceptional breakfast, and our fitness and spa facilities. We look forward to welcoming you back soon. Best regards, Swissôtel Tashkent

Customer review rating 1.5/5

Qiaomin W. Business - Confirmed reviews ALL

First of all, you have to wait every time, and the service is not in place. There is always a problem with the elevator access card. I have been reminded many times to help refresh to check out, but I still only help to update it for one day. they also lied that I could only add one day, but they added it to my friend to check out. In short, it's very inconvenient for residents and has a very bad accommodation experience. I won't come again.

Customer review rating 4.5/5

Ronald S. Solo - Confirmed reviews ALL

Everything excellent except food.

Dear Ronald S., Thank you for your kind words regarding our staff. We appreciate your feedback about the food quality and will take it into consideration as we strive for improvement. Best regards, Swissôtel Tashkent

Customer review rating 4.5/5

Ziad A. Couples - Confirmed reviews ALL

Friendly staff, comfortable and clean rooms, very good food

Dear Ziad A., Thank you for your kind feedback. We are delighted to hear that you enjoyed our location, found our staff friendly, and appreciated the comfort and cleanliness of our rooms, as well as the quality of our food. Your satisfaction is our priority. Best regards, Swissôtel Tashkent

Other web-users rate our hotel

  • 158 reviews 9.3/10 Location
  • 346 reviews 8.4/10 Room
  • 410 reviews 8.6/10 Service
  • 228 reviews 9.7/10 Breakfast
  • 157 reviews 9.8/10 Vibe
  • 133 reviews 7.7/10 Cleanliness
  • 117 reviews 8.7/10 Amenities
  • 85 reviews 9.3/10 Wellness Area

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