Swissôtel Tashkent 5 stars

Customer review rating (ALL Rating) 4.5/5 276 reviews

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Description

Hotel extras

  • Stylish rooms, suites and apartments featuring balconies

  • Wellness facilities like a pool, state-of-the-art gym and yoga space

  • Hotel spa featuring VIP cabins with private hammams

  • Swiss-Uzbek restaurant with a terrace and city views

  • Modern event spaces for conferences, seminars and meetings

Our accommodation(s)

Book this hotel
Room 1

Room with 2 generous double beds (135 × 200 cm each), a sofa and a practical work desk. Stay connected with free high-speed Wi-Fi, stream to a 55" TV, and enjoy an espresso machine, kettle, laptop safe, mini-fridge and walk-in shower.

Max. number of persons
2
Area
From 37 / 398 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

  • 2 pers. max
  • 37 / 398 sq ft
  • Bedding 2 x Twin bed(s)

Elevated comfort with Executive Lounge access. A king bed, sofa and work desk pair with free high-speed Wi‑Fi, a 55" TV, espresso machine, kettle, laptop‑size safe, mini‑fridge and a refreshing walk‑in shower.

Max. number of persons
2
Area
From 35 / 376 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Executive experience for two with Lounge access and two double beds (135 × 200 cm). Free high-speed Wi‑Fi, 55" TV, espresso machine, kettle, laptop‑size safe, mini‑fridge, sofa and walk‑in shower.

Max. number of persons
3
Area
From 37 / 398 sq ft

Bedding

Twin bed(s) x1

Baby crib on request

Our 35 sqm Accessible Room is intelligently designed for access and comfort. You'll find a sofa and a work area, and access to our spa, sauna and pool is included. Pürovel products in the bathroom are infused with essential oils and Swiss Alpine vitality.

Max. number of persons
2
Area
From 50 / 538 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Baby crib on request

In your Superior Room, run your fingers over enhanced furnishings designed with Swiss precision. Breathe in the scent of four Alpine seasons with Pürovel bathroom products. Use your extra space to relax and savour the bliss after visiting our spa.

Max. number of persons
2
Area
From 48 / 516 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Free WIFI, safe, coffee & tea making facilities, and bathroom with a shower.

Max. number of persons
2
Area
From 48 / 516 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Ergonomic workspace, fitness equipment, free WIFI, safe, coffee and tea making facilities, and bathroom with a shower.

Max. number of persons
2
Area
From 50 / 538 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Suite

Swiss Executive Suite

Executive Lounge access, free WIFI, safe, coffee & tea making facilities, and bathroom with a shower.

Max. number of persons
2
Area
From 87 / 936 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Suite

Swiss Vitality Executive Junior Suite

Swiss Vitality Executive Junior Suite with 1 king-size bed. Free WIFI, safe, coffee and tea making facilities, separate living area, and shower.

Max. number of persons
2
Area
From 87 / 936 sq ft

Bedding

King size bed(s) x1

Hotel location

Swissôtel Tashkent

Shakhrisabz Passage 4
100060 TASHKENT
Uzbekistan

GPS:41.303791, 69.283932

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • TASHKENT AIRPORT Additional charge
  • TAS Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 182 rooms
  • 2 rooms for people with reduced mobility
  • 2 family rooms
  • 6 connecting rooms
  • 182 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Desk equipment available

  • Shoe shine machine

Safe deposit box at reception

  • Safe deposit box at reception

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Catering

One Restaurant

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

10 Meeting rooms

Business Center

  • Self service business center

Well-being

Indoor heated pool

  • Covered
  • On site

FITNESS CENTER

  • On site
  • Jacuzzi/Whirlpool bath
  • Sauna room
  • Turkish Steambath
  • Massage Additional charge
  • On site
  • Indoor parking
  • Private

Security

  • Well-lit parking

Public outdoor parking

Additional charge

Parking information

  • On site
  • Outdoor parking
  • Public

Security

  • Well-lit parking

Outdoor private parking

Parking information

  • On site
  • Outdoor parking
  • Private

Security

  • Well-lit parking

SAFFRON

Our upscale Tashkent restaurant is a bubbling pot of cultures and ideas, where regional seasonal ingredients flavour global fare. Classic eats get new twists, like saffron-infused risotto. Dine on the terrace or in the warm dining room with city views.

Cooking style
International
Chef name
Mr DAVLATOV Mr DAVLATOV
Capacity
160
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Accommodate food

  • Children menu

Our upscale Tashkent restaurant is a bubbling pot of cultures and ideas, where regional seasonal ingredients flavour global fare. Classic eats get new twists, like saffron-infused risotto. Dine on the terrace or in the warm dining room with city views.

PUROVEL

Pürovel Spa Bar focuses on nutrition and vitality, with natural materials in calming tones. Join us for wellness workshops and celebrations of traditional ingredients that promote community ties. Try nutrient-rich smoothies, energy bites and herbal teas.

Bar Type
POOL BAR
Capacity
15
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Pürovel Spa Bar focuses on nutrition and vitality, with natural materials in calming tones. Join us for wellness workshops and celebrations of traditional ingredients that promote community ties. Try nutrient-rich smoothies, energy bites and herbal teas.

Enjoy a refreshing swim in our spacious 20 x 9 m indoor pool or relax in the jacuzzi. Open from 09:00 to 22:00, the pool area provides a serene setting to unwind and recharge after a busy day, perfect for relaxation and leisure.

Welcome to wellness. Our holistic approach includes diverse fitness facilities like our gym with parkour equipment, our saunas and the pool near our spa. There's a dedicated yoga area, and the healthy bar provides post-workout nourishment on tap.

Our spa blends Swiss traditions with Uzbek philosophies, a harmonious fusion of two cultures, like our treatments using local herbs. VIP Cabins with private hammams are sanctuaries of pure luxury. The Lounge Zone is a place to relax and reflect.

Celebrate your special day in our stunning 700 sq. m ballroom, featuring elegant décor and customizable setups. With expert wedding planners and top-tier services, we ensure your wedding is a flawless and unforgettable experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  276 reviews

Customer review rating 5.0/5

Michael D. B. Business - Confirmed reviews ALL

Dear Michael, Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you enjoyed our central location, exceptional breakfast, and our fitness and spa facilities. We look forward to welcoming you back soon. Best regards, Swissôtel Tashkent

Customer review rating 1.5/5

Qiaomin W. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Ronald S. Solo - Confirmed reviews ALL

Dear Ronald S., Thank you for your kind words regarding our staff. We appreciate your feedback about the food quality and will take it into consideration as we strive for improvement. Best regards, Swissôtel Tashkent

Customer review rating 4.5/5

Ziad A. Couples - Confirmed reviews ALL

Dear Ziad A., Thank you for your kind feedback. We are delighted to hear that you enjoyed our location, found our staff friendly, and appreciated the comfort and cleanliness of our rooms, as well as the quality of our food. Your satisfaction is our priority. Best regards, Swissôtel Tashkent

Customer review rating 5.0/5

Jane D. S. Couples - Confirmed reviews ALL

Dear Jane D. S., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the check-in process and your experience in the Executive Lounge. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Swissôtel Tashkent

Dear Michael, Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you enjoyed our central location, exceptional breakfast, and our fitness and spa facilities. We look forward to welcoming you back soon. Best regards, Swissôtel Tashkent

Customer review rating 1.5/5

Qiaomin W. Business - Confirmed reviews ALL

First of all, you have to wait every time, and the service is not in place. There is always a problem with the elevator access card. I have been reminded many times to help refresh to check out, but I still only help to update it for one day. they also lied that I could only add one day, but they added it to my friend to check out. In short, it's very inconvenient for residents and has a very bad accommodation experience. I won't come again.

Customer review rating 4.5/5

Ronald S. Solo - Confirmed reviews ALL

Everything excellent except food.

Dear Ronald S., Thank you for your kind words regarding our staff. We appreciate your feedback about the food quality and will take it into consideration as we strive for improvement. Best regards, Swissôtel Tashkent

Customer review rating 4.5/5

Ziad A. Couples - Confirmed reviews ALL

Friendly staff, comfortable and clean rooms, very good food

Dear Ziad A., Thank you for your kind feedback. We are delighted to hear that you enjoyed our location, found our staff friendly, and appreciated the comfort and cleanliness of our rooms, as well as the quality of our food. Your satisfaction is our priority. Best regards, Swissôtel Tashkent

Customer review rating 5.0/5

Jane D. S. Couples - Confirmed reviews ALL

From check in to Executive Lounge to check out we had a great experience

Dear Jane D. S., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the check-in process and your experience in the Executive Lounge. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Swissôtel Tashkent

Customer review rating 4.5/5

Osman C. Friends - Confirmed reviews ALL

Conveniently located centrally, within walking distance of a number of restaurants. The staff was helpful and arranged airport transfers. Well appointed rooms and very clean. A lot of construction ongoing around the hotel, but that did not impact our comfort too much. Excellent breakfast choices and quality

Dear Osman C., Thank you for your positive feedback regarding your recent stay at Swissôtel Tashkent. We are delighted to hear that you appreciated our convenient location, attentive staff, and the quality of our breakfast offerings. We also acknowledge the ongoing construction and appreciate your understanding as we work to enhance our facilities. Best regards, Swissôtel Tashkent

Customer review rating 4.0/5

Ahmed H. Couples - Confirmed reviews ALL

We had a lovely experience, smooth check in with a lovely friendly gentleman can't remember his name but one that wore the black suit , nice room at first, but then we had issues with the AC, which was looked into however was not resolved and despite having given another room the issue still followed, I think it's an issue in the hotel itself, it switches off if theres no movement, so in the night you wake up sweating and your not able to change the settings as it is fixed on 18*c as we are from the UK sometimes that is warm for us , there's also one vent in the entire room that the AC leads out from and it's positioned in the back of the room so you can't feel it , if only it was in the middle. Other than that everything else was fine , The supervisor on the evening we spoke too was extremely kind and helpful her name was Aylona, who dealt with the issue effectively and was going to take it to the senior team. I would especially shout out to Doniyor as he went over and beyond to help us sort out taxi , booking it on our phone and was always polite and helpful, he always asked us how we are and anything he could be of help too, Islomonbeq was also polite and helpful, The trainee on the concierge desk Odona was really helpful when we were trying to book our excursion to the cable cars in chimchang, and Sabina was was a little hessistant at some occasion to support us when we tried asking her to sort a taxi for the excursion, I felt a little disappointed in her as she was a little stern when she spoke and so was another member of staff who she was liasing and who said he rang his friend for the taxi, can't remember his name . Overall it was easy to communicate with the staff around the hotel as most of them could speak and understand English well .

Dear Ahmed H., Thank you for taking the time to share your experience at Swissôtel Tashkent. We are delighted to hear that you enjoyed the cleanliness of our hotel and the selection of breakfast, as well as the friendliness of our staff, particularly Aylona, Doniyor, Islomonbek, Odina and Sabina. We sincerely apologize for the inconvenience you encountered with the air conditioning system. Your feedback regarding its functionality and the room layout is valuable, and we appreciate you bringing this to our attention. We understand how important a comfortable environment is for our guests, and we will consider your suggestions regarding the air conditioning setup. Additionally, we regret to hear that your experience with some of our staff did not meet your expectations. We strive to maintain a high standard of service, and your comments will be shared with our team for further training and improvement. Thank you once again for your feedback, and we hope to have the opportunity to welcome you back in the future. Best regards, Swissôtel Tashkent

Customer review rating 5.0/5

Nasriyeva I. Solo - Confirmed reviews ALL

Fabulous service, friendly and helpful staff - Samandar has been instrumental in ‘onboarding’

Dear Nasriyeva I., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our service and found our staff, particularly Samandar, to be helpful. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Swissôtel Tashkent

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Everything about the hotel was so satisfying.

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

We really enjoyed our stay. Our room was large, spotless and perfectly furnished. Nice bathroom with a good selection of amenities. Polite staff which handled our stay with the highest level of professionalism. Would gladly return

Customer review rating 5.0/5

Suraj S. Families - Confirmed reviews ALL

Excellent stay. The room was wonderful, breakfast was good. What made the experience truly special was the staff—they were extremely nice, polite, and attentive throughout my entire stay. Highly recommended!

Customer review rating 4.0/5

Thibaud J. Business - Confirmed reviews ALL

Nice hotel , good staff and warm welcome and services during our stay. Nice room and good breakfast.

Customer review rating 5.0/5

Christopher N. Families - Confirmed reviews ALL

Perfect hotel for your visit to Tashkent, clean and comfortable rooms, delicious food from breakfast to dinner and the staff are amazing, friendly and professional. Many thanks to Elbek, Asilbek, Mansurbek, Xadicha, Ruslan, Fariza, Samandar and Javokhir for making our stay so memorable. Raxmat, thank you Swissôtel Tashkent.

Dear Christopher, Thank you for your kind words regarding your recent stay at Swissôtel Tashkent. We are thrilled to hear that you found our hotel to be a perfect choice, and that you enjoyed the comfort of our rooms, the quality of our dining options, and the professionalism of our staff. Your appreciation for our team members will be shared, as they strive to create memorable experiences for our guests. We look forward to welcoming you back in the future. Best regards, Swissôtel Tashkent

Customer review rating 4.5/5

Maged H. M. Families - Confirmed reviews ALL

Thanks for taking care of the clients and warm smiles of all the staff

Dear Maged, Thank you for your positive feedback regarding your stay with us. We are delighted to hear that you found your experience comfortable and appreciated the warmth of our staff. Your kind words motivate us to continue providing exceptional service. Goodbye, and we look forward to welcoming you back at Swissôtel Tashkent.

Customer review rating 2.0/5

Nosirjon N. N. Solo - Confirmed reviews ALL

Upon my check-in, surprisingly this time I have had to ask for a room upgrade because the room was given was terrible and it has been fixed though. One thing that was even more disappointing was that my room hasn’t been cleaned during my stay at all.

Dear Nosirjon, Thank you for your feedback regarding your recent stay. I sincerely apologize for the inconvenience you experienced with your room and the cleaning service. Our goal is to provide a comfortable experience, and I appreciate your insights as they help us improve. We look forward to welcoming you back soon to provide you best experience. Best regards, Swissôtel Tashkent

Customer review rating 4.5/5

Sulastri B. S. Couples - Confirmed reviews ALL

My impressions, based from my 2 nights experience stay in Swissotel Tashkent, its an unforgettable moments! Love the luxury ambience, super friendly hotel staffs, spacious comfortable clean room, love the varieties of breakfast meals, and good location to find 'street food' - just walk 5 minutes to the Food Mall.

Dear S., Thank you for your positive feedback following your recent stay at Swissôtel Tashkent. We are delighted to hear that you enjoyed the luxury ambiance, the comfort of your accommodations, and the friendliness of our staff. It is wonderful to know that our breakfast selection and convenient location contributed to making your experience memorable. We look forward to welcoming you back for another unforgettable stay. Best regards, Swissôtel Tashkent

Customer review rating 4.0/5

Thi D. Business - Confirmed reviews ALL

Nice room with nice services but amenties are not supported such as coffee, tea

Dear Thi D., Thank you for your kind feedback regarding your stay. We are pleased to hear that you found your room comfortable and enjoyed our services. We appreciate your comments regarding the amenities and will take them into consideration for future improvements. Best regards, Swissôtel Tashkent

Customer review rating 5.0/5

Mutita N. Solo - Confirmed reviews ALL

Good service, comfortable

Dear Mutita, Thank you for your kind words regarding our location and service. We are pleased to hear that you found your stay comfortable. Your feedback is greatly appreciated, and we hope to welcome you back in the future. Best regards, Swissôtel Tashkent

Customer review rating 4.5/5

Vinita D. Families - Confirmed reviews ALL

We stayed at this hotel for 2 nights. It was the start of our 7 day Uzbekistan tour. Our stay was comfortable. We would start our day with a scrumptious breakfast. The spread was large and the made to order eggs were nicely done. A special shout out to Eliyana. She works at the front desk and was super helpful. She assisted us with the ATM, had great restaurant recommendations and even pointed out the different shopping options.

Customer review rating 2.5/5

Hassan B. T. Friends - Confirmed reviews ALL

I recently stayed at the Swissôtel Tashkent and, while the hotel itself is beautiful and the staff were polite and helpful, my experience was overshadowed by repeated problems with the electronic door locks. Throughout my stay, my room key stopped working on several occasions, requiring multiple trips to reception to have it reprogrammed. I also experienced the same issue with the Executive Lounge access card, which failed repeatedly. After going to reception three times, someone finally had to accompany me and manually open the lounge door. The most frustrating incident happened on my departure day. I had dinner across the street before returning to the hotel to collect my luggage and head to the airport. When I got back to my room, my key once again wouldn’t work. I went to reception, where they sent a security employee with a master key, but even that failed to open the door. Eventually, an IT technician had to come and reset the electronic lock before I could access my room. This entire process took a considerable amount of time and caused me significant stress, as I was supposed to be already on my way to the airport. I ended up arriving only about 15 minutes before my flight, and I very nearly missed it. These recurring key and lock issues are simply not what I would expect from a five-star hotel, especially one of Swissôtel’s reputation. While I appreciated the professionalism of the staff and the quality of the facilities, the repeated failures of such a basic function had a major impact on my stay. I hope the hotel addresses these technical issues so future guests don’t have to experience the same frustration.

Dear Hassan B. T., Thank you for sharing your feedback regarding your recent stay at Swissôtel Tashkent. We are pleased to hear that you found our hotel beautiful and our staff polite and helpful. However, we sincerely apologize for the inconvenience you experienced with the electronic door locks and access cards during your visit. It is certainly our goal to provide a seamless experience for our guests, and we regret that the issues with your room key and Executive Lounge access detracted from your overall stay. We understand that the complications you encountered on your departure day were particularly stressful, and we appreciate your patience as our team worked to resolve the situation. Please be assured that your comments regarding the electronic systems have been noted for further review, as we are committed to maintaining the high standards expected of our establishment. Your experience is invaluable in helping us improve our services. Thank you once again for your feedback, and we hope to have the opportunity to welcome you back in the future. Best regards, Swissôtel Tashkent

Other web-users rate our hotel

  • 131 reviews 9.1/10 Location
  • 290 reviews 8.6/10 Room
  • 347 reviews 8.9/10 Service
  • 187 reviews 9.5/10 Breakfast
  • 133 reviews 9.9/10 Vibe
  • 120 reviews 8.7/10 Cleanliness
  • 93 reviews 8.8/10 Amenities
  • 69 reviews 9.6/10 Wellness Area

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