Mercure Tashkent South 4 stars

Customer review rating (ALL Rating) 4.9/5 116 reviews

Mercure Tashkent South - Image 1
Mercure Tashkent South - Image 2
Mercure Tashkent South - Image 3
Mercure Tashkent South - Image 4

Description

Hotel extras

  • Next to Tashkent International Airport

  • Modern meeting and event facilities

  • Pool and SPA-zone

  • Spacious rooms with plenty of storage space

  • 2 restaurants of European and Turkish cuisine on site

Our accommodation(s)

Book this hotel
Room 1

Block A. All rooms of this category are equipped with two beds, a work desk and a seating area, a spacious bathroom, a personal dressing room, an iron and ironing board, a minibar, an electronic safe, tea and coffee facilities.

  • Views:

    City View

Max. number of persons
2
Area
From 40 / 430 sq ft

Bedding

Twin bed(s) x2

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Free access with phone card
  • Phone with 2 handsets in room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Opening windows
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • 2 pers. max
  • 40 / 430 sq ft
  • Bedding 2 x Twin bed(s)
  • Views: City View

Block A. Superior Privilege room features a double bed, work desk and seating area, spacious bathroom, private dressing room, iron and ironing board, minibar, electronic safe, tea and coffee making facilities.

  • Views:

    City View

Max. number of persons
2
Area
From 60 / 645 sq ft

Bedding

King size bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Free access with phone card
  • Phone with 2 handsets in room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Opening windows
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Block B. Superior Privilege room features a double bed, work desk and seating area, spacious bathroom, private dressing room, iron and ironing board, minibar, electronic safe, tea and coffee making facilities.

  • Views:

    City View

Max. number of persons
2
Area
From 45 / 484 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Free access with phone card
  • Phone with 2 handsets in room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Opening windows
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Block B. The Standard Twin Room has 2 twin beds, a work desk and a seating area, a spacious bathroom, a private dressing room, an iron and ironing board, a minibar, a safe, tea and coffee facilities.

  • Views:

    City View

Max. number of persons
2
Area
From 45 / 484 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free access with phone card
  • Phone with 2 handsets in room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Opening windows
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Block B. Superior Privilege room features a double bed, work desk and seating area, spacious bathroom, private dressing room, iron and ironing board, minibar, electronic safe, tea and coffee making facilities.

  • Views:

    City View

Max. number of persons
2
Area
From 60 / 645 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free access with phone card
  • Phone with 2 handsets in room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Opening windows
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Suite

Superior Suite

Block B. Suite category is suitable for a comfortable and relaxing stay. The room is divided into a living area and a sleeping area, there is a separate guest dressing room, a spacious bathroom including a rain shower and a wide bathtub.

  • Views:

    City View

Max. number of persons
2
Area
From 80 / 861 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free access with phone card
  • Phone with 2 handsets in room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Opening windows
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Hotel location

Mercure Tashkent South

6 Shota Rustaveli Street, Passage 1
100059 TASHKENT
Uzbekistan

GPS:41.272808, 69.241909

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • TASHKENT INTERNATIONAL AIRPORT Additional charge
  • TAS Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 126 rooms
  • One room for people with reduced mobility
  • 12 connecting rooms
  • 126 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • English
  • Russian

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

  • Air Conditioning

Desk equipment available

  • Shoe shine machine

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

4 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s Club for 0 to 3 years

Well-being

Pool

  • Covered
  • On site

Fitness

  • On site
  • Hammam
  • Jacuzzi/Whirlpool bath
  • Sauna room
  • Massage
  • Near the property
  • Outdoor parking
  • Public

Parking

Parking information

  • Near the property
  • Outdoor parking
  • Public

Bahcivan cuisine restaurant is located on the 1st floor of the hotel. The interior of the restaurant is decorated with a hint of Turkish flavor. It serves hearty breakfasts, snacks, salads, tasty soups, pide, oriental sweets and a variety of meat dishes.

The lobby bar of the hotel offers a wide range of different drinks and cocktails. It is very convenient for business meetings at the hotel as well.

Indoor swimming pool - 20* 5 metres

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  116 reviews

Customer review rating 2.5/5

Tomasz K. Business - Confirmed reviews ALL

Dear Tomasz K., Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed your room and breakfast and that your overall stay at Mercure Tashkent South was fairly good. At the same time, we sincerely apologize for the inconvenience and discomfort caused by your experience regarding the review request. Guest feedback should always be shared freely and comfortably, and we appreciate you bringing this matter to our attention. We will address it internally with our team to ensure a more professional guest experience. We also regret the delay with the loyalty points being credited to your account and understand your frustration in having to submit a claim. Your comments have been noted and will be shared with the relevant department to help improve our follow-up procedures. Thank you once again for your honest and constructive feedback. We hope to have the opportunity to welcome you back and provide an even better experience in the future. Warm regards, Nadira Mamanazarova Guest Relations Manager

Customer review rating 4.5/5

Alexander D. Business - Confirmed reviews ALL

Dear Alexander D., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Maftuna Qodirova Guest Relations Manager

Customer review rating 5.0/5

Alberto V. Friends - Confirmed reviews ALL

Dear Alberto, Thank you so much for your fantastic feedback! We’re delighted to hear that you enjoyed our rooms, breakfast, and spa, and that the experience at the front desk was excellent. Your kind words about Asad and Karim truly mean a lot — they will be very happy to hear your praise. We look forward to welcoming you back again for another great stay! Best regards, Maftuna Kodirova Guest Relations Manager

Customer review rating 5.0/5

Abdulloh B. Solo - Confirmed reviews ALL

Dear Guest, Thank you for your wonderful feedback! We’re delighted to know that everything met your expectations. Your kind words for Xojiakbar, Doston, and Asad are greatly appreciated — we’ll be sure to share your compliments with them. We look forward to welcoming you back soon for another pleasant stay at Mercure Tashkent! Warm regards, Maftuna Kodirova Guest Relations Manager

Customer review rating 5.0/5

Mitsuo S. Solo - Confirmed reviews ALL

Dear Mitsuo, Thank you very much for your kind review! 🌟 We’re so pleased to hear that you enjoyed your stay with us. Your appreciation for Doston, Xojiakbar, and Asad has been shared with them — they’ll be delighted to know their efforts made your experience memorable. We look forward to welcoming you again at Mercure Tashkent! Best regards, Maftuna Kodirova Guest Relations Manager

Dear Tomasz K., Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed your room and breakfast and that your overall stay at Mercure Tashkent South was fairly good. At the same time, we sincerely apologize for the inconvenience and discomfort caused by your experience regarding the review request. Guest feedback should always be shared freely and comfortably, and we appreciate you bringing this matter to our attention. We will address it internally with our team to ensure a more professional guest experience. We also regret the delay with the loyalty points being credited to your account and understand your frustration in having to submit a claim. Your comments have been noted and will be shared with the relevant department to help improve our follow-up procedures. Thank you once again for your honest and constructive feedback. We hope to have the opportunity to welcome you back and provide an even better experience in the future. Warm regards, Nadira Mamanazarova Guest Relations Manager

Customer review rating 4.5/5

Alexander D. Business - Confirmed reviews ALL

I returned to the same hotel two years after my first stay — everything remained at the same high standard, which is wonderful. Clean rooms, pleasant welcome snacks, polite staff. Dedicated bus lanes have been implemented on the avenue, so now it is much more comfortable and quicker to get to the hotel by public transport.

Dear Alexander D., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Maftuna Qodirova Guest Relations Manager

Customer review rating 5.0/5

Alberto V. Friends - Confirmed reviews ALL

A hotel with the best rooms, breakfast, and spa. The front desk is impeccable, and the staff Asad Karim are excellent.

Dear Alberto, Thank you so much for your fantastic feedback! We’re delighted to hear that you enjoyed our rooms, breakfast, and spa, and that the experience at the front desk was excellent. Your kind words about Asad and Karim truly mean a lot — they will be very happy to hear your praise. We look forward to welcoming you back again for another great stay! Best regards, Maftuna Kodirova Guest Relations Manager

Customer review rating 5.0/5

Abdulloh B. Solo - Confirmed reviews ALL

Everything is fine, Xojiakbar Doston and Asad appreciate you

Dear Guest, Thank you for your wonderful feedback! We’re delighted to know that everything met your expectations. Your kind words for Xojiakbar, Doston, and Asad are greatly appreciated — we’ll be sure to share your compliments with them. We look forward to welcoming you back soon for another pleasant stay at Mercure Tashkent! Warm regards, Maftuna Kodirova Guest Relations Manager

Customer review rating 5.0/5

Mitsuo S. Solo - Confirmed reviews ALL

Thanks for Doston Xojiakbar and Asad

Dear Mitsuo, Thank you very much for your kind review! 🌟 We’re so pleased to hear that you enjoyed your stay with us. Your appreciation for Doston, Xojiakbar, and Asad has been shared with them — they’ll be delighted to know their efforts made your experience memorable. We look forward to welcoming you again at Mercure Tashkent! Best regards, Maftuna Kodirova Guest Relations Manager

Customer review rating 5.0/5

Pedro A. B. G. Solo - Confirmed reviews ALL

Great service! Thanks to Xojiakbar and Doston for their help and hospitality

Dear Mr. Pedro, Thank you so much for your wonderful feedback! 💫 We’re delighted to know you enjoyed our service and hospitality. Your kind words will definitely be shared with Xojiakbar and Doston — they’ll be very happy to hear them! We look forward to welcoming you back to Mercure Tashkent soon. Best regards, Maftuna Kodirova Guest Relations Manager

Customer review rating 5.0/5

Xiangxin Y. Solo - Confirmed reviews ALL

very good hotel Tashkent Mercure , Karim on front desk very helpful and professional

Dear XiangXin Y., Thank you for your kind review and for choosing Mercure Tashkent! We’re thrilled to hear you had a great experience and that Karim at the front desk made a positive impression with his professionalism and support. Your feedback means a lot to us, and we hope to welcome you back again soon for another enjoyable stay. Warm regards, Maftuna Kadirova Guest Relations Manager

Customer review rating 5.0/5

Dehui Z. Solo - Confirmed reviews ALL

I have pleasant stay on this weekend in the Mercure Tashkent Hotel , everything absolutely good , rooms , service , food , spa , thanks for guys Karim Doston on front desk

Dear Dehui Z., Thank you very much for your wonderful feedback! We’re delighted to hear that you had a pleasant weekend stay at Mercure Tashkent and that you enjoyed the room, service, food, and spa. A special thanks for recognizing Karim and Doston at the front desk — we’ll be sure to pass along your kind words to them. We truly appreciate your support and look forward to welcoming you again soon! Warm regards, Maftuna Kadirova Guest Relations Manager

Customer review rating 4.5/5

Jungshik K. Business - Confirmed reviews ALL

I came back after a long time and there were many changes in the areas that were lacking, which was nice. And I had a comfortable stay. I would like to thank the front desk manager who took care of me during my stay.

Dear Jungshik K., Thank you very much for your kind feedback and for choosing to return to Mercure Tashkent. We are truly pleased to hear that you noticed and appreciated the improvements since your last visit. Your comfort is our top priority, and it's wonderful to know you had a pleasant and relaxing stay. Your recognition of our Front Desk Manager means a lot to the team — we will make sure your gratitude is passed along. We look forward to welcoming you back again soon! Warm regards, Maftuna Kodirova Guest Relations Manager

Customer review rating 5.0/5

Yonghui Z. Friends - Confirmed reviews ALL

Спасибо всем организаторам ! Отлично отдохнули, отель красивый просторный, при заезде хорошо встретили , спасибо ребятам Карим и Шерли профессионалы своего дела , в общем все понравилось!

Уважаемый Yonghui Z., Большое спасибо за тёплый отзыв и высокую оценку! Мы очень рады, что вы остались довольны отдыхом в Mercure Tashkent. Приятно слышать, что вам понравились просторный и красивый отель, а также тёплый приём на ресепшн. Обязательно передадим слова благодарности Кариму и Шерали — им будет очень приятно! С нетерпением ждём вашей следующей поездки к нам! С уважением, Мафтауна Кодирова Менеджер по работе с гостями

Customer review rating 5.0/5

W. W. Solo - Confirmed reviews ALL

Провели в отеле несколько дней — всё понравилось! Персонал на ресепшн просто замечательный — Шерали и Карим провели быстрое заселение, вежливое общение, помощь по любому вопросу. Видно высокий уровень сервиса. Рекомендую!

Уважаемый W. Wang, Благодарим вас за ваш положительный отзыв! Мы очень рады, что вы провели приятные дни в нашем отеле и высоко оценили работу нашей команды на ресепшн, особенно Шерали и Карима. Нам приятно слышать, что заселение прошло быстро и вы получили помощь по всем вопросам — это именно тот уровень сервиса, к которому мы стремимся. Спасибо за вашу рекомендацию. С нетерпением ждем вашего следующего визита в Mercure Tashkent! С уважением, Мафтуна Кодирова Менеджер по работе с гостями

Customer review rating 5.0/5

Ummahan O. Solo - Confirmed reviews ALL

Отличный отель в самом центре Ташкента. Чистые номера, вкусные завтраки. Особая благодарность сотрудникам Фронт Деск Шерали и Кориму — всегда приветливы, профессиональны и готовы помочь в любой ситуации. Вернусь сюда снова!

Уважаемая Уммахан, Благодарим вас за такой замечательный отзыв! Мы рады, что вам понравились наши чистые номера, вкусные завтраки и расположение отеля в центре Ташкента. Особенно приятно слышать высокую оценку работы Шерали и Карима — мы обязательно передадим им вашу благодарность. С нетерпением ждем вас снова в Mercure Tashkent! С уважением, Мафтуна Кодирова Менеджер по работе с гостями

Customer review rating 5.0/5

Sahide U. Solo - Confirmed reviews ALL

Очень тёплый приём в отеле Меркюр Ташкент. Фронт Деск — настоящие профессионалы: внимательные, отзывчивые, создают отличное первое впечатление. Спасибо за сервис — отель оставил только приятные впечатления.

Уважаемая Sahide U., Благодарим вас за добрые слова и высокую оценку! Нам очень приятно, что вы почувствовали тёплый приём в Mercure Tashkent. Команда Фронт Деск гордится тем, что смогла создать для вас положительное первое впечатление и обеспечить качественный сервис на протяжении всего пребывания. Мы обязательно передадим вашу благодарность нашим коллегам. С нетерпением ждем вашего возвращения! С уважением, Мафтуна Кодирова Менеджер по работе с гостями

Customer review rating 5.0/5

Celal K. Solo - Confirmed reviews ALL

Great hotel with excellent service! The Front Desk team Sherali and Karim were incredibly friendly and professional. They made check-in and check-out smooth and were always ready to assist with any questions. Highly recommend staying here.

Dear Celal, Thank you so much for your kind words and excellent review! We're delighted to hear that you had a great stay and that Sherali and Karim made such a positive impression on you. Your recommendation means a lot to us, and we truly appreciate your feedback. We look forward to welcoming you back to Mercure Tashkent soon! Warm regards, Maftuna Qodirova Guest Relations Manager

Customer review rating 5.0/5

Ceyda A. Solo - Confirmed reviews ALL

Wonderful experience at Mercure Tashkent. The Front Desk staff Sherali and Karim truly stand out — very helpful, polite, and efficient. Their warm welcome made the whole stay even more enjoyable. Will definitely come back!

Dear Ceyda A., Thank you so much for your kind words and for sharing your wonderful experience at Mercure Tashkent! We’re especially pleased to hear that Sherali and Karim at the Front Desk made such a positive impression — your compliments will certainly be shared with them. It means a lot to us that their warm welcome enhanced your stay. We look forward to welcoming you back again soon! Warm regards, Maftuna Qodirova Guest Relations Manager

Customer review rating 5.0/5

Shigeru A. Families - Confirmed reviews ALL

A reliable, comfortable stay with excellent facilities and friendly service—highly recommended for travelers seeking quality in Tashkent. Thanks Karim for your help.

Dear Shigeru A., Thank you very much for your kind review! We are pleased to hear that you had a reliable and comfortable stay with us and that you appreciated our facilities and friendly service. Your recommendation truly means a lot to us. A special thank you from Karim as well — he will be delighted to know his assistance made a positive impression. We look forward to welcoming you back to Mercure Tashkent on your next visit! Warm regards, Maftuna Qodirova Guest Relations Manager

ありがとう

Customer review rating 5.0/5

Sachiyo K. Couples - Confirmed reviews ALL

The Mercure Tashkent Hotel is excellent: clean rooms, courteous staff and kindly thanks for Karim

Dear Sachiyo K., We very much appreciate your comments regarding your stay at the Mercure Tashkent. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maftuna Qodirova Guest Relations Manager

яотличный отдых

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

My experience at this hotel was absolutely amazing! From the moment I arrived, I felt truly welcomed. The hotel is beautiful and well-maintained, and the entire staff went above and beyond to make my stay perfect. I would like to give special thanks to Samandar, Khodiyakbar, and Parvin. Samandar was always friendly and helpful, making sure I had everything I needed. Khodiyakbar impressed me with his professionalism and attention to every detail. Parvin brought so much warmth and joy to my stay — every interaction with him was a pleasure. Thanks to this wonderful team, I had one of the best hotel stays I’ve ever experienced. I highly recommend this hotel and I look forward to coming back soon!

Dear Jennifer Raema, Thank you for your wonderful review and for sharing your amazing experience at Mercure Tashkent! We are delighted to hear that you felt welcomed and well taken care of throughout your stay. A special thanks for recognizing Samandar, Khodiyakbar, and Parvin – we will be sure to pass on your kind words to them. Your appreciation truly motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon for another memorable stay! Best regards, Maftuna Qodirova Guest Relations Manager

Отличный отдых

Customer review rating 5.0/5

Rachel L. W. Families - Confirmed reviews ALL

I had an unforgettable stay at this hotel! The atmosphere was warm and welcoming, the staff were attentive and professional, and the level of service exceeded all my expectations. My room was clean and comfortable, and every request I made was handled quickly and with a smile. I would especially like to thank Samandar, Khodiyakbar, and Parvin — they made my stay truly special. Samandar was incredibly kind and always ready to help with anything I needed. Khodiyakbar showed genuine care and attention to detail, which made me feel right at home. And Parvin is simply the heart of the hotel! His positivity and energy created a wonderful atmosphere every single day. Thank you so much to the entire team for the outstanding service! I will definitely come back again.

Dear Rachel L. W., Thank you for your heartfelt review! We are truly delighted to hear that your stay at Mercure Tashkent was unforgettable and that our team exceeded your expectations. A special thank you for recognizing Samandar, Khodiyakbar, and Parvin – we are so proud to have such dedicated team members who make every guest feel at home. Your kind words will certainly be shared with them. We can\'t wait to welcome you back for another wonderful experience! Best regards, Maftuna Qodirova Guest Relations Manager

N/A

Customer review rating 2.0/5

Nosirjon N. Business - Confirmed reviews ALL

During my stay, there was a huge construction work taking place just outside the hotel, so I would appreciate the audacity to be informed before my visit to the hotel, as it was just impossible to sleep with that noise where the trucks worked 24/7 and the windows were not noise/cold proof, which made it worse. As a platinum member, who commented on the service in my previous visit as well, I did not see any improvements. Having said that, I was welcomed OK after waiting 3 minutes for the receptionist to finish his phone call and attend to me. I was served welcome gifts as a platinum ,member, which was nice. But about the noise I would give 1/10

Dear Nosirjon N., First and foremost, we appreciate your loyalty as a Platinum member and thank you for choosing Mercure Tashkent once again. Your feedback is invaluable to us, as we continuously strive to enhance our service and guest experience. We regret that the construction outside the hotel affected your stay. Unfortunately, this project is beyond our control. We completely understand how disruptive this must have been and appreciate your patience and understanding. We tried our best by giving you one of the quitest room with upgrade. Additionally, we are grateful for your comments regarding our service. Your insights help us identify areas for improvement, and we will certainly take them into account to enhance our guests’ experience. Once again, we appreciate your feedback and your continued loyalty to Accor. We sincerely hope to welcome you back in the future under more comfortable circumstances. Sincerely , Maftuna Qodirova Guest Relations Manager

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