Pullman Zagreb 4 stars

Dear Mr P. Thank you for sharing your feedback and for choosing Pullman Zagreb for your stay. We appreciate you taking the time to provide us with your impressions. We are pleased to hear that you were satisfied with your overall stay. I am also happy to hear that you were satisfied with the service I provided to you. At the same time we regret that there was an issue with the communication in regards to your late Check Out process. We can definitely make it up to you with a gesture from our side should you decide to stay with us again. We hope to welcome you back and provide an even better stay next time. Your comments help us refine our offering and enhance the guest experience. Thank you Kind regards Tin Suljic Front Office Manager Pullman Zagreb

Dear Guest, Thank you for taking the time to share your experience with us at Pullman Zagreb. We appreciate your openness and detailed feedback. While we are glad that you have great expectations from our hotel, we regret that the lack of complimentary water delivery negatively affected your overall stay. We sincerely apologize for any inconvenience this may have caused. Your remarks have been carefully reviewed with the rest of our relevant department heads. We appreciate your comments and hope to have the opportunity to welcome you again under better circumstances. It would mean a great deal to us to provide you with an improved experience in the future. Thank you Kind regards Tin Suljic Front Office Manager Pullman Zagreb

Dear Mr H., Thank you very much for taking the time to share your positive feedback following your stay at Pullman Zagreb. We truly appreciate you choosing our hotel and sharing your experience with us. We are delighted to hear that you particularly enjoyed our facilities and rooms, as well as the service of our staff during your stay. Your kind comments have been shared with the rest of our management team who will be very pleased to receive such encouraging feedback. It would be our pleasure to welcome you back to Pullman Zagreb in the future. Should your travels bring you back to Zagreb, we would be delighted to host you again and ensure another memorable stay. Thank you, Kind regards Tin Suljić Front Office Manager Pullman Zagreb

Dear Ms L., Thank you very much for taking the time to share your positive feedback following your stay at Pullman Zagreb, especially since you are a Platinum member. We truly appreciate you choosing our hotel and sharing your experience with us. We are delighted to hear that you particularly enjoyed the hotel location and the nearby facilities, as well as our sauna and the breakfast selection. Your kind comments have been shared with the rest of our management team who will be very pleased to receive such encouraging feedback. It would be our pleasure to welcome you back to Pullman Zagreb in the future. Should your travels bring you back to Zagreb, we would be delighted to host you again and ensure another memorable stay. Thank you, Kind regards Tin Suljić Front Office Manager Pullman Zagreb

Dear Mr Jovanović, Thank you very much for taking the time to share your positive feedback following your stay at Pullman Zagreb. We truly appreciate you choosing our hotel and sharing your experience with us. We are delighted to hear that you particularly enjoyed the service of our staff, and especially the service of our Front Office Supervisor Larisa. Your kind comments have been shared with the rest of our management team who will be very pleased to receive such encouraging feedback. It would be our pleasure to welcome you back to Pullman Zagreb in the future. Should your travels bring you back to Zagreb, we would be delighted to host you again and ensure another memorable stay. Thank you, Kind regards Tin Suljić Front Office Manager Pullman Zagreb