Mövenpick Zagreb 4 stars

Customer review rating (ALL Rating) 4.6/5 625 reviews

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6H 2 Oreskoviceva Str, 10020 ZAGREB, Croatia

Description

Hotel extras

  • Convenient location for corporate stays

  • Restaurant serving local and italian cuisine

  • Meeting and events spaces for up to 180 delegates.

  • Focus on sustainability and environmental care

  • Zagreb Airport 10 minutes away

Our accommodation(s)

Hotel location

Mövenpick Zagreb

6H 2 Oreskoviceva Str
10020 ZAGREB
Croatia

GPS:45.759574, 15.98292

Telephone
Fax +385 1 6053 501

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NIKOLA'S

Nikola's restaurant & bar is an ideal venue for brunches, business lunches or elegant dinners. Inspired by Nikola Tesla and his achievements, we have created a fusion of flavours for you to enjoy.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  625 reviews

TripAdvisor Rating  4.5/5  92 reviews

Customer review rating 5.0/5

Binta D. Solo - Confirmed reviews ALL

Short and sweet

Dear Binta, Thank you for your kind feedback. We are delighted to hear that you had a good stay at Mövenpick Zagreb. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Mövenpick Zagreb

Customer review rating 4.0/5

Mischa J. G. S. Couples - Confirmed reviews ALL

Nice room, bar was nice, restaurant okay.

Dear Mischa, Thank you very much for taking the time to share your experience at Mövenpick Zagreb. We are pleased to hear that you enjoyed your room and the bar. We also appreciate your feedback regarding the restaurant, and your comments will be shared with our team as we continuously strive to enhance the guest experience. We look forward to welcoming you back to Mövenpick Zagreb in the near future. Warm regards, The Mövenpick Zagreb Team

Customer review rating 1.5/5

Tarik G. Families - Confirmed reviews ALL

A rather disappointing stay. Unfortunately, the room did not meet the standards I have come to expect from Mövenpick. There was visible dust and stains on the toilet floor, and even with all the lights switched on, the room felt unusually dim. The check-in process was also unexpectedly long. I would like to emphasize that I do not blame the receptionist; this seems more related to overall management and organization. We usually stay at Marriott Bonvoy group hotels, but this time we decided to try something different based on recommendations. Unfortunately, we ended up regretting that decision, as the experience did not match the expectations or the level of quality we are accustomed to. I hope these comments can help improve the experience for future guests.

Dear Mr. G., Thank you very much for sharing your feedback with us, and please accept our sincere apologies for the disappointing experience you had during your stay. We are truly sorry that the room did not meet the standards you rightfully expect from Mövenpick. The issues you mentioned, visible dust, stains on the bathroom floor, and the overly dim lighting are unacceptable and far from the level of quality we strive to provide. We also regret the long check-in process, and we appreciate you noting that the receptionist was not at fault. Your comments clearly indicate areas where our organization and processes must improve, and we are grateful that you brought them to our attention. We fully understand your frustration, especially since you chose to stay with us instead of your usual Marriott Bonvoy hotels based on recommendations. It’s disappointing to hear that we did not live up to those expectations, and we sincerely apologize for letting you down. Your feedback is extremely valuable to us, and we will take immediate steps to address the issues you’ve highlighted to ensure future guests have a much better experience. We would truly appreciate the opportunity to welcome you again, as we know this stay is not a reflection of the standards we hold ourselves to. We hope you might consider giving us another chance to provide the quality and comfort you should always expect from our hotel. Best regards, Movenpick Zagreb team

Customer review rating 5.0/5

Josip D. Families - Confirmed reviews ALL

all ok

Dear Mr. D., Thank you very much for taking the time to share your experience at Mövenpick Zagreb. We truly appreciate your feedback and are delighted to know that you chose to stay with us. At Mövenpick, we continuously strive to deliver exceptional service and memorable experiences to all our guests. We look forward to welcoming you back in the near future. Warm regards, The Mövenpick Zagreb Team

Customer review rating 4.5/5

Silvia B. Business - Confirmed reviews ALL

Team from reception knows rooms that I like, sometimes I get upgrade

Dear Mrs. B., Thank you very much for taking the time to share your experience at Mövenpick Zagreb. We truly appreciate your feedback and are delighted to know that you chose to stay with us. At Mövenpick, we continuously strive to deliver exceptional service and memorable experiences to all our guests. We look forward to welcoming you back in the near future. Warm regards, The Mövenpick Zagreb Team

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Other web-users rate our hotel

  • 274 reviews 7.8/10 Location
  • 470 reviews 7.7/10 Room
  • 507 reviews 8.9/10 Service
  • 10 reviews 5.3/10 WiFi
  • 259 reviews 9.8/10 Vibe
  • 236 reviews 8/10 Breakfast
  • 199 reviews 7.5/10 Food
  • 181 reviews 8.4/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.