Sofitel Shahd Al Madinah

Customer review rating (ALL Rating) 4.4/5 2,879 reviews

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Description

Hotel extras

  • Located 3 minutes away from Al-Masjid An-Nabawi (walking distance)

  • Luxurious rooms & suites with views of the Haram Plaza

  • Family-friendly destination with triple rooms & suites for up to 6 adults

  • Private hotel parking and on-site transportation services

  • Exceptional dining experience at the Arabesque restaurant with global cuisine

Our accommodation(s)

Hotel location

Sofitel Shahd Al Madinah

King Fahd Road Building 2943, Al Madinah, Abi Obaidah Ibn AL Jarrah
42311 Al Madinah
Saudi Arabia

GPS:24.4720979, 39.611539

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

Arabesque Restaurant

Arabesque is a sought-after dining venue in Al Madinah, renowned for impeccable international flavors served for breakfast, lunch and dinner. As the sunset comes over the Holy City, Arabesque welcomes you for a memorable Afternoon Tea experience daily.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,879 reviews

Great experience

Customer review rating 5.0/5

Hassanain R. Families - Confirmed reviews ALL

The check in was a bit slow and no system of understand there is a line and to be followed however the staffs were helpful, rooms were spacious and conveniently 2 minutes walk to the grand mosque and especially a lady called NOOR, who was so helpful to give me a late check out which despite serveral previous requests, I was denied however this lady made specially for me a late check out for which I am going to be staying in this hotel in future.

Dear Hassanain, We're over the moon to hear that our location and reception staff, especially Ms. Noor exceeded your expectations. Our entire staff went above and beyond to ensure your comfort and satisfaction. We appreciate your comments about the check-in process and will consider them for continuous improvement. Thank you for choosing us, and we hope to have the pleasure of serving you again soon.

Outstanding experience

Customer review rating 5.0/5

Khalid E. Families - Confirmed reviews ALL

Great location nice staff and clean room

Dear Khalid, Thank you for taking the time to share your experience regarding our staff, room, and location. We take pride in offering a luxury lifestyle at the doorstep of the Prophet's Mosque, providing you with the opportunity to experience a blend of spiritual atmosphere, comfort, and serenity. We hope you'll come back and visit us soon.

True 5 star hotel

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Immaculate room, generous staff, luxurious buffets. Right outside the haram gates. Loved everything about our stay!

Dear Hannan, We're over the moon to hear that our room cleanliness, buffet, location, and staff exceeded your expectations. Our entire staff went above and beyond to ensure your comfort and satisfaction. Thank you for choosing us, and we hope to have the pleasure of serving you again soon.

Well located and good to stay

Customer review rating 5.0/5

Abubakar S. Solo - Confirmed reviews ALL

Extremely satisfied and will love coming again and again

Dear Abubakar, We're delighted that you found our hotel's location to be convenient and enjoyable. We chose this location to make sure that our guests have everything they need for a comfortable and memorable stay. We hope to have the pleasure of welcoming you back soon.

Excellent location

Customer review rating 5.0/5

Nader Couples - Confirmed reviews ALL

Wonderful experience, courteous caring staff, large suite with ample space

Dear Nader, Thank you for taking the time to share your experience regarding our staff, suites, and location. We take pride in offering a luxury lifestyle at the doorstep of the Prophet's Mosque, providing you with the opportunity to experience a blend of spiritual atmosphere, comfort, and serenity. We hope you'll come back and visit us soon.

Other web-users rate our hotel

  • 2,405 reviews 9.5/10 Location
  • 2,763 reviews 7.5/10 Room
  • 6,573 reviews 9.3/10 Service
  • 47 reviews 4.1/10 WiFi
  • 1,357 reviews 9/10 Food
  • 1,303 reviews 7.7/10 Cleanliness
  • 925 reviews 9/10 Breakfast
  • 782 reviews 3.5/10 Amenities

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