Sofitel Shahd Al Madinah 5 stars

Customer review rating (ALL Rating) 4.5/5 5,321 reviews

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Description

Hotel extras

  • Located 3 minutes away from Al-Masjid An-Nabawi (walking distance)

  • Luxurious rooms & suites with views of the Haram Plaza

  • Family-friendly destination with triple rooms & suites for up to 6 adults

  • Private hotel parking and on-site transportation services

  • Exceptional dining experience at the Arabesque restaurant with global cuisine

Our accommodation(s)

Book this hotel
Room 1

The Classic Room with a twin bed offers a captivating city view. Packed with seamless luxuries for a remarkable stay, it features complimentary high-speed Wi-Fi and an in-room minibar stocked with a selection of complimentary beverages.

  • Views:

    City View

Max. number of persons
3
Area
From 31 / 333 sq ft

Bedding

Twin bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk
  • 3 pers. max
  • 31 / 333 sq ft
  • Bedding 1 x Twin bed(s)
  • Views: City View

A unique room type in Al Madinah, the 33-square-meter Classic Room with triple bed offers a spacious accommodation for the entire family. The city view outside adds an urban charm to the stay whilst a selection of top amenities to enhance your stay.

  • Views:

    City View

Max. number of persons
4
Area
From 33 / 355 sq ft

Bedding

Single bed(s) x3

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

The Superior Room provides abundant comfort, perfect for couples seeking serenity with a captivating partial view of Al Masjid Al Nabawi. Amenities include a private elegant bathroom, a modern flat-screen TV, a packed minibar, and a tea/coffee maker.

Max. number of persons
3
Area
From 33 / 355 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

The 33-sqm Superior Room is a haven of relaxation with two twin beds and a stunning partial view of the Haram Plaza. From plush bedding and soft linens to a well-appointed ensuite bathroom, every detail is carefully curated to create a comfortable stay.

Max. number of persons
3
Area
From 33 / 355 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

With 35 sqm of luxurious space, The king-size bed promises restful sleep, complemented by a city view, private bathroom, flat-screen TV, minibar and tea/coffee maker.

Max. number of persons
3
Area
From 33 / 355 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

35 SQM , 376 SQF ,Twin Bed, closet, bathroom with shower, TV with international channels, telephone, AC, free WIFI.

Max. number of persons
3
Area
From 33 / 355 sq ft

Bedding

Twin bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Kettle
  • Mini bar with free soft drinks
  • Espresso machine

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

35 SQM , 376 SQF ,Partial side view at the Harram Plaza, King Bed, closet, bathroom with shower, TV with international channels, telephone, AC, free WIFI

Max. number of persons
3
Area
From 33 / 355 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Suite

Prestige Suite, 1 King Bed

55 SQM , 592 SQF ,City View, King Bed, closet, bathroom with shower, TV with international channels, telephone, AC, free WIFI.

  • Views:

    City View

Max. number of persons
5
Area
From 55 / 592 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Suite

Prestige Suite, King Bed, Partial Haram Plaza View

55 SQM , 592 SQF ,Partial side view at the Haram Plaza, King Bed, closet, bathroom with shower, TV with international channels, telephone, AC, free WIFI.

Max. number of persons
5
Area
From 55 / 592 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Suite

Prestige Suite, Twin Bed

55 SQM , 592 SQF ,City View, Twin Bed, closet, bathroom with shower, TV with international channels, telephone, AC, free WIFI.

  • Views:

    City View

Max. number of persons
5
Area
From 55 / 592 sq ft

Bedding

Twin bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Suite

Prestige Suite, Twin Bed, Partial Haram Plaza View

55 SQM , 592 SQF ,Partial side view at the Haram Plaza, Twin Bed, closet, bathroom with shower, TV with international channels, telephone, AC, free WIFI.

Max. number of persons
5
Area
From 55 / 592 sq ft

Bedding

Twin bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Suite

Family Suite, Two Bedrooms

'90 SQM , 968 SQF , 1 king bedroom and One Twin bedrooms ,Living, 2 closets, 2 bathrooms with shower, TV with international channels, telephone, AC, Free WIFI

  • Views:

    City View

Max. number of persons
7
Area
From 90 / 968 sq ft

Bedding

Single bed(s) x4

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Kettle
  • Mini bar with free soft drinks
  • Espresso machine

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Suite

Presidential Suite, Three Bedrooms

120 SQM , 1291 SQF , 1 king bed room and Two Twin bedrooms ,Living, 3 closets, 3 bathrooms with shower, TV with international channels, telephone, AC, Free WIFI.

  • Views:

    City View

Max. number of persons
8
Area
From 120 / 1291 sq ft

Bedding

Twin bed(s) x2

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Suite

Presidential Suite, Three Bedrooms, Haram Plaza View

120 SQM , 1291 SQF , 1 king bed room and Two Twin bedrooms ,Living, 3 closets, 3 bathrooms with shower, TV with international channels, telephone, AC, Free WIFI

Max. number of persons
8
Area
From 120 / 1291 sq ft

Bedding

King size bed(s) x1

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

450 SQM ,4843 SQF , 1 king bed room , 1 Twin Bed room , Private Reception, Private Dining Room, Office Room

Max. number of persons
4
Area
From 450 / 4843 sq ft

Bedding

King size bed(s) x1

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Hotel location

Sofitel Shahd Al Madinah

King Fahd Road Building 2943, Al Madinah, Abi Obaidah Ibn AL Jarrah
42311 Al Madinah
Saudi Arabia

GPS:24.4720979, 39.611539

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • MED Additional charge
  • PRINCE MOHAMED BEN Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 457 rooms
  • 10 rooms for people with reduced mobility
  • 50 family rooms
  • 100 connecting rooms
  • 457 non-smoking rooms
  • 14 floors

Languages spoken at the hotel

  • Arabic
  • Danish
  • German
  • English
  • Spanish
  • French
  • Italian
  • Japanese
  • Dutch
  • Polish
  • Russian
  • Swedish

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High Speed internet Additional charge

Air conditioning

  • Air Conditioning

Desk equipment available

  • Shoe shine machine

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

2 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Family

Equipements for children

  • Stroller available

Services for children

  • Children''s Club for 3 to 6 years
  • Children''s Club for 4 to 6 years
  • Childrens Club for 6 to 12 years
  • Indoor playground for children
  • Baby bed
  • On site
  • Indoor parking
  • Private
  • 60 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 0.91 m / 3 ft
  • Parking pricing: 150 SAR 150 SAR Per day

Services & equipment

  • Valet parking

Accessibility

  • Accessible parking

Arabesque Restaurant

Arabesque is a sought-after dining venue in Al Madinah, renowned for impeccable international flavors served for breakfast, lunch and dinner. As the sunset comes over the Holy City, Arabesque welcomes you for a memorable Afternoon Tea experience daily.

Cooking style
International
Capacity
400
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area
  • Exceptional View

Payment

  • Cash
  • Credit card
  • Cheque
  • Other

Accommodate food

  • Brunch
  • Children menu
  • Light menu
  • Gluten-free menu
  • Halal menu
  • Salt-free menu
  • Vegetarian menu

Arabesque is a sought-after dining venue in Al Madinah, renowned for impeccable international flavors served for breakfast, lunch and dinner. As the sunset comes over the Holy City, Arabesque welcomes you for a memorable Afternoon Tea experience daily.

Shahd Lounge Located at the Hotel Lobby ,offers all kind of soft and hot drinks

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  5,321 reviews

Customer review rating 5.0/5

Ferdi A. Couples - Confirmed reviews ALL

Dear Ferdi, Thank you for taking the time to share your experience regarding our special location. We take pride in offering a luxury lifestyle at the doorstep of the Prophet's Mosque, providing you with the opportunity to experience a blend of spiritual atmosphere, comfort, and serenity. We hope you'll come back and visit us soon. Sincerely, Guest Experience

Customer review rating 4.5/5

Sharifah A. R. K. P. Families - Confirmed reviews ALL

Dear Sharifah, Thank you for your kind words! We're thrilled you found the service, breakfast buffet, location and room view that overlooks Al Masjid Al-Nabawi to meet your expectations. It's always a pleasure to hear that our guests are happy. We can't wait to have you stay with us again in the future. Sincerely, Guest Experience

Customer review rating 5.0/5

Ashraf J. Couples - Confirmed reviews ALL

Dear Ashraf, Thank you for taking the time to rate our hotel with a perfect score! We are thrilled to hear that you enjoyed your stay with us and that our hotel atmosphere met all your expectations. We strive to create an unforgettable experience for all our guests, and we're delighted to hear that we hit the mark with you. Thank you again for your review and for choosing our hotel. We look forward to welcoming you back in the future. Sincerely, Guest Experience

Customer review rating 4.5/5

Zainab P. Families - Confirmed reviews ALL

Dear Zainab, Thank you for taking the time to express your experience regarding our cleaning, room size and special location, as we emerged as a luxury lifestyle at the doorstep of the Prophet Mosque to give you the opportunity to experience the spiritual atmosphere combined with comfort and serenity. We hope you'll come back and visit us soon. Sincerely, Guest Experience

Customer review rating 5.0/5

Kamar A. Families - Confirmed reviews ALL

Dear Kamar, Thank you for taking the time to express your experience regarding our staff service and special location, as we emerged as a luxury lifestyle at the doorstep of the Prophet Mosque to give you the opportunity to experience the spiritual atmosphere combined with comfort and serenity. We hope you'll come back and visit us soon. Sincerely, Guest Experience

Dear Ferdi, Thank you for taking the time to share your experience regarding our special location. We take pride in offering a luxury lifestyle at the doorstep of the Prophet's Mosque, providing you with the opportunity to experience a blend of spiritual atmosphere, comfort, and serenity. We hope you'll come back and visit us soon. Sincerely, Guest Experience

Customer review rating 4.5/5

Sharifah A. R. K. P. Families - Confirmed reviews ALL

The service was impeccable from the beginning until we left. Location is strategic to the Masjid, making accessibility an ease for prayers. Breakfast array was satisfying & ambiance pleasant with the view of the Haram.

Dear Sharifah, Thank you for your kind words! We're thrilled you found the service, breakfast buffet, location and room view that overlooks Al Masjid Al-Nabawi to meet your expectations. It's always a pleasure to hear that our guests are happy. We can't wait to have you stay with us again in the future. Sincerely, Guest Experience

Customer review rating 5.0/5

Ashraf J. Couples - Confirmed reviews ALL

Looking forward to returning

Dear Ashraf, Thank you for taking the time to rate our hotel with a perfect score! We are thrilled to hear that you enjoyed your stay with us and that our hotel atmosphere met all your expectations. We strive to create an unforgettable experience for all our guests, and we're delighted to hear that we hit the mark with you. Thank you again for your review and for choosing our hotel. We look forward to welcoming you back in the future. Sincerely, Guest Experience

Customer review rating 4.5/5

Zainab P. Families - Confirmed reviews ALL

Great hotel, really good location, would recommend a stay there again. All staff were very friendly. Clean and spacious rooms.

Dear Zainab, Thank you for taking the time to express your experience regarding our cleaning, room size and special location, as we emerged as a luxury lifestyle at the doorstep of the Prophet Mosque to give you the opportunity to experience the spiritual atmosphere combined with comfort and serenity. We hope you'll come back and visit us soon. Sincerely, Guest Experience

Customer review rating 5.0/5

Kamar A. Families - Confirmed reviews ALL

Nice and friendly staffs

Dear Kamar, Thank you for taking the time to express your experience regarding our staff service and special location, as we emerged as a luxury lifestyle at the doorstep of the Prophet Mosque to give you the opportunity to experience the spiritual atmosphere combined with comfort and serenity. We hope you'll come back and visit us soon. Sincerely, Guest Experience

Customer review rating 5.0/5

Adel B. Families - Confirmed reviews ALL

Excellent

Dear Adel, Thank you so much for your ideal rating! We're thrilled to hear that you enjoyed your stay with us. Our team works hard to create an exceptional atmosphere, so we're delighted that you appreciated it. We hope to welcome you back soon for another joyful experience. Sincerely, Guest Experience

Customer review rating 5.0/5

Akbar I. Families - Confirmed reviews ALL

Just super and very fast.

Dear Akbar, Thank you for taking the time to share your positive feedback about our buffet and staff service. We will share your feedback with Mr. Mustafa personally. We're glad that our efforts to create a spiritual atmosphere didn't go unnoticed and that you found your stay joyful. We can't wait to welcome you back. Sincerely, Guest Experience

Customer review rating 4.5/5

Hussain A. Solo - Confirmed reviews ALL

A Wonderful Stay at Sofitel Shahd Al Madinah I had a wonderful two-night stay at Sofitel Shahd Al Madinah. The hotel is elegant, very clean, recently renovated, and exceptionally peaceful. In fact, it is one of the quietest hotels I have stayed at, which made the experience very relaxing. The location is excellent and the hotel is among the closest properties to Al-Masjid an-Nabawi, making it extremely convenient for prayers and visits to the Prophet’s Mosque. The staff were one of the best parts of my stay. Everyone was friendly, welcoming, smiling, and genuinely helpful. I would especially like to thank Saad Nabih and Wali Allah from the Bell Desk for their kindness, respect, and excellent service. They were always happy to assist and made me feel very welcome. The hotel also showed great generosity and hospitality during my stay. I was initially given a very spacious room, but unfortunately the room was warmer than expected due to an air-conditioning issue. The hotel handled the situation very professionally and upgraded me to an even more spacious suite, which I truly appreciated. The comfort of the suite was excellent. The bed, pillows, and towels were on another level of comfort, and the shower was extremely comfortable and relaxing. I was also impressed by the quality of the personal amenities, especially the soap, toothbrush, shower loofah, and other toiletries, which were noticeably better than what I usually find in hotels. The Front Office and Housekeeping teams were also friendly, responsive, and very helpful throughout my stay. The hotel provided excellent complimentary hospitality during the two nights, including fresh fruits and sweets, which was a lovely touch. Check-in and check-out were excellent, and I really appreciated being accommodated with both an early check-in and a late check-out. It made the whole stay much more relaxed and convenient. There are, however, a few areas that could be improved. The elevators are quite small, especially during busy periods. The breakfast was good in terms of quality, but I think it would benefit from more variety and better organization. The breakfast restaurant also feels somewhat cramped, and improving the layout and distribution of the seating and buffet areas would make the experience more comfortable. Another point that could improve the overall guest experience is the reception area layout. Because the reception area overlooks the restaurant, guests can sometimes see a lot of staff movement, including employees transporting kitchen equipment and other items. This slightly affects the elegant atmosphere and the overall first impression of the reception area. Ideally, staff movements and service operations should be discreet and, where possible, kept out of direct view of guests. Overall, I had an excellent experience at Sofitel Shahd Al Madinah. The peaceful atmosphere, fantastic location, spacious and comfortable rooms, high-quality amenities, and genuinely warm staff made the stay memorable. I would definitely stay here again and would happily recommend the hotel to anyone looking for a peaceful, comfortable stay close to Al-Masjid an-Nabawi. Overall: Excellent — I would happily return.

Dear Hussain, Thank you for taking the time to share such detailed and thoughtful feedback about your stay with us. We are delighted to know that you enjoyed our peaceful atmosphere, convenient location, and the comfort of your suite. We are especially pleased that our team’s warm hospitality contributed to making your stay memorable. Your kind words regarding Mr. Saad Nabih and Mr. Wali Allah from the Bell Desk will be shared with them personally. We also appreciate your constructive comments regarding the elevators, breakfast experience, and reception area layout. Your observations are valuable and will be shared with the relevant teams as we continue working to enhance our guests’ experience. It was a pleasure having you with us, and we look forward to welcoming you back to Sofitel Shahd Al Madinah for another memorable stay. Sincerely, Guest Experience

Customer review rating 5.0/5

Mohammad Y. A. A. Families - Confirmed reviews ALL

Sofitel Shahd al Madina Masha Allah hotel and close to Haram.. Alhamdulillah staff also very good, cleaner staff Mohammed Alam is very helpful and nice work for cleaning. reception staff also very friendly and good. I hope we again visit in future.

Dear Mohammad, Thank you for taking the time to express your experience regarding our cleaning, staff service and special location, as we emerged as A. luxury lifestyle at the doorstep of the Prophet Mosque to give you the opportunity to experience the spiritual atmosphere combined with comfort and serenity. We will share your feedback with Mr. Mohammed Alam personally. We hope you'll come back and visit us soon. Sincerely, Guest Experience

Customer review rating 4.5/5

Abdulmuminu A. Families - Confirmed reviews ALL

Special appreciation to Shakil for taking good care of us during breakfast

Dear Guest, Thank you for taking the time to share your positive feedback about our staff service and breakfast buffet. We will deliver your kind words to Mr. Shakil and Mr. Saad personally to let them know how their service got noticed. Can't wait for your next stay. Sincerely, Guest Experience

Customer review rating 5.0/5

Moonis A. Families - Confirmed reviews ALL

Enjoyed our satay at the fullest

Dear Guest, Thank you for taking the time to share your positive feedback about our location and staff service. We're glad that our efforts to create a spiritual atmosphere didn't go unnoticed and that you found your stay joyful. We can't wait to welcome you back. Sincerely, Guest Experience

Customer review rating 5.0/5

Mohamed D. Families - Confirmed reviews ALL

Prime location, experts staff, clean room, excellent restaurant, all things was excellent

Dear Mohamed, Thank you for taking the time to express your experience regarding our staff service, room cleanliness and special location, as we emerged as a luxury lifestyle at the doorstep of the Prophet Mosque to give you the opportunity to experience the spiritual atmosphere combined with comfort and serenity. We hope you'll come back and visit us soon. Sincerely, Guest Experience

Customer review rating 5.0/5

Aliyu B. Couples - Confirmed reviews ALL

It’s excellent hotel but we need a proper lounge

Dear Aliyu, Thank you for bringing this to our attention. We strive to provide top-notch service to all our guests. We appreciate your feedback and will use it to improve our service going forward. We hope you'll give us another chance to show you the exceptional service we're known for. Sincerely, Guest Experience

Customer review rating 5.0/5

Aqeel M. Solo - Confirmed reviews ALL

The experience was amazing from the very start and Mr. Feras Almulla went out of his way to ensure that I as a Platinum member was at ease and thoroughly enjoyed my experience at the property. So a big thank you to him and the entire team.

Dear Aqeel, thank you for sharing your recent experience with us. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. We want to express our sincerest gratitude for your kind words towards Mr. Feras Almulla as he continually strives to deliver excellent service to ensure our guests fully enjoy their stay among us. It was our privilege to have the chance to serve you. We look forward to your upcoming stay. Sincerely, Guest Experience

Customer review rating 2.0/5

Ahmed A. Solo - Confirmed reviews ALL

I was bothered by noise from the room beside me room #1125 I kept hearing children screaming and doors pounding all night, Also I kept hearing maintenance noise during the morning which was odd since this is a 5 star hotel. You wouldn’t expect such things to happen but they did. Everything was great from the room, food, cleanliness and hotel general hygiene. But for a 5 star hotel to be this noisy is odd. I definitely will not be booking here next time nor recommending to a friend. Regards, Ahmad salah - +97…

Dear Ahmed, Your satisfaction is our top priority and we're so delighted that you enjoyed the staff, buffet and cleaning service. We appreciate your feedback about room maintenance and noise and will work to improve our service. In the meantime, we hope you'll give us another chance to show you what we're truly capable of. Thank you for choosing to stay with us. Sincerely, Guest Experience

Customer review rating 1.5/5

Ridwaan F. I. Families - Confirmed reviews ALL

The room was extremely dirty, dusty and not cleaned when I entered. The staff was also not pleasant and was rude.

Dear Ridwaan, Thank you for bringing this to our attention. We strive to provide top-notch service to all our guests. We appreciate your feedback about the room cleanliness and staff. We will use it to improve our service going forward. We hope you'll give us another chance to show you the exceptional service we're known for. Sincerely, Guest Experience

Customer review rating 5.0/5

Muhammed-amin I. B. Families - Confirmed reviews ALL

Excellent location, service , rooms, dining Only downside is the size of the lifts and delay in arriving to your desired floorn

Dear Muhammed, Your satisfaction is our top priority and we're so delighted that you enjoyed the location, rooms and service. We appreciate your feedback about the elevator and will work to improve our service. In the meantime, we hope you'll give us another chance to show you what we're truly capable of. Thank you for choosing to stay with us. Sincerely, Guest Experience

Customer review rating 4.0/5

Sumera A. Families - Confirmed reviews ALL

The hotel is good near to mosque but the elevators are too tiny and have to wait a lot for that

Dear Sumera, Your satisfaction is our top priority and we're so delighted that you enjoyed the location. We appreciate your feedback about the elevators and will work to improve our service. In the meantime, we hope you'll give us another chance to show you what we're truly capable of. Thank you for choosing to stay with us. Sincerely, Guest Experience

Customer review rating 5.0/5

Salmabano P. Families - Confirmed reviews ALL

the best location, fantastic food and excellent service

Dear Guest, Thank you for taking the time to express your experience regarding our buffet, service and special location, as we emerged as a luxury lifestyle at the doorstep of the Prophet Mosque to give you the opportunity to experience the spiritual atmosphere combined with comfort and serenity. We hope you'll come back and visit us soon. Sincerely, Guest Experience

Customer review rating 1.5/5

Maha A. Families - Confirmed reviews ALL

Overall, the experience was far below the standard we expected.⁠‌​‌‌​​​‌‌​‌‌‌‌​​‌‌‌​⁠ I would like to highlight several specific issues encountered during our stay: Room Amenities: The curtains were undersized for the windows, allowing significant sunlight into the room in the morning, which made it very uncomfortable to sleep. Maintenance Issues: The prayer speakers were non-functional, and the flush in one of the bathrooms was out of order. Delivery Policy & Security: We encountered significant inconvenience when ordering delivery.⁠‌​‌‌​​​‌‌​‌‌‌‌​​‌‌‌​⁠ The staff refused to bring the delivery to the suite and would not allow the driver access. While I understand the need for security, we noted that the elevators are open to everyone.

Dear Maha, Thank you for bringing this to our attention. We strive to provide top-notch service to all our guests. We appreciate your feedback about the room amenities, maintenance and staff service and will use it to improve our service going forward. We hope you'll give us another chance to show you the exceptional service we're known for. Sincerely, Guest Experience

Other web-users rate our hotel

  • 2,806 reviews 9.8/10 Location
  • 3,524 reviews 8.1/10 Room
  • 11,174 reviews 9.6/10 Service
  • 38 reviews 6.4/10 WiFi
  • 1,839 reviews 8.6/10 Cleanliness
  • 1,699 reviews 9.1/10 Food
  • 1,113 reviews 9/10 Breakfast
  • 1,109 reviews 8.4/10 Vibe

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