Sofitel Shahd Al Madinah 5 stars

Customer review rating (ALL Rating) 4.5/5 5,123 reviews

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Description

Hotel extras

  • Located 3 minutes away from Al-Masjid An-Nabawi (walking distance)

  • Luxurious rooms & suites with views of the Haram Plaza

  • Family-friendly destination with triple rooms & suites for up to 6 adults

  • Private hotel parking and on-site transportation services

  • Exceptional dining experience at the Arabesque restaurant with global cuisine

Our accommodation(s)

Hotel location

Sofitel Shahd Al Madinah

King Fahd Road Building 2943, Al Madinah, Abi Obaidah Ibn AL Jarrah
42311 Al Madinah
Saudi Arabia

GPS:24.4720979, 39.611539

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Arabesque Restaurant

Arabesque is a sought-after dining venue in Al Madinah, renowned for impeccable international flavors served for breakfast, lunch and dinner. As the sunset comes over the Holy City, Arabesque welcomes you for a memorable Afternoon Tea experience daily.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  5,123 reviews

Customer review rating 4.5/5

Yahaya D. Families - Confirmed reviews ALL

Nice food, hardworking staff and management

Dear Yahaya, We're over the moon to hear that our staff went above and beyond to ensure your comfort and satisfaction. Thank you for choosing us, and we hope to have the pleasure of serving you again soon. Sincerely, Guest Experience

Customer review rating 5.0/5

Ahmad S. Families - Confirmed reviews ALL

It was good experience, sohor was good, the receptionist Faraz was very cooperative

Dear Ahmad, We're over the moon to hear that our reception staff, especially Mr. Faraz exceeded your expectations. Our entire staff went above and beyond to ensure your comfort and satisfaction. Thank you for choosing us, and we hope to have the pleasure of serving you again soon. Sincerely, Guest Experience

Customer review rating 4.5/5

Mubarak A. M. Families - Confirmed reviews ALL

Excellent

Dear Mubarak, Thank you so much for your ideal rating! We're thrilled to hear that you enjoyed your stay with us. Our team works hard to create an exceptional atmosphere, so we're delighted that you appreciated it. We hope to welcome you back soon for another joyful experience. Sincerely, Guest Experience

Customer review rating 5.0/5

Mohammed K. Couples - Confirmed reviews ALL

I customer relations was very good, all the managers on the desk were helpful, the rooms are well kept, restaurant was very good, I'm very satisfied.

Dear Mohammed, We're over the moon to hear that our staff exceeded your expectations. Our entire staff went above and beyond to ensure your comfort and satisfaction. Thank you for choosing us, and we hope to have the pleasure of serving you again soon. Sincerely, Guest Experience

Customer review rating 3.5/5

Mutair A. M. Families - Confirmed reviews ALL

It was very good stay with some concerned: - they charge me for car parking while I stayed 2 nights and 2 rooms - long time waiting empty table at the restaurant.

Dear Mutair, Thank you for bringing this to our attention. We strive to provide top-notch service to all our guests. We appreciate your feedback about restaurant and parking and will use it to improve our service going forward. We hope you'll give us another chance to show you the exceptional service we're known for. Sincerely, Guest Experience

Other web-users rate our hotel

  • 2,819 reviews 9.8/10 Location
  • 3,451 reviews 7.9/10 Room
  • 9,908 reviews 9.5/10 Service
  • 41 reviews 5.7/10 WiFi
  • 1,723 reviews 8.2/10 Cleanliness
  • 1,699 reviews 9/10 Food
  • 1,146 reviews 8.9/10 Breakfast
  • 787 reviews 4.7/10 Amenities

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