Rixos Obhur Jeddah Resort & Villas 5 stars

Customer review rating (ALL Rating) 4.5/5 339 reviews

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Description

Our accommodation(s)

Hotel location

Rixos Obhur Jeddah Resort & Villas

Abdullah Al Faisal Street, Abhur Ash Shamaliyah District, 23817 Jeddah
23817 JEDDAH
Saudi Arabia

GPS:21.7595, 39.12661

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  339 reviews

Customer review rating 3.5/5

Faten A. Families - Confirmed reviews ALL

The room was clean and spacious, and overall it was a good experience. I enjoyed the shows and activities, which added a nice touch to the stay. However, there were noticeable inconsistencies in staff welcoming and friendliness. While some staff members were very kind and professional, others were not, which lowered my expectations. In particular, the experience at the Dulce Lounge was disappointing, as the staff’s attitude made me feel uncomfortable and not welcomed, as if I were a burden rather than a valued guest. This did not reflect the level of hospitality I would expect. كانت الغرفة نظيفة وواسعة، وبشكل عام كانت تجربة جيدة. استمتعت بالعروض والأنشطة، وكانت إضافة جميلة للإقامة. لكن لاحظت وجود تفاوت واضح في أسلوب الترحيب والتعامل من قبل الموظفين؛ فبعضهم كان لطيفًا ومحترفًا، بينما البعض الآخر لم يكن كذلك، مما خفّض مستوى توقعاتي. وبشكل خاص، كانت التجربة في Dulce Lounge غير مرضية، حيث كان أسلوب التعامل غير مريح وشعرت بعدم الترحيب، وكأنني عبء وليس ضيفًا، وهذا لا يعكس مستوى الضيافة المتوقع.

Customer review rating 4.0/5

Abdulelah A. Families - Confirmed reviews ALL

RM# 2137 got very bad smell (sanitary). Food quality is dropped comparing to my previous stay. Finally, frequent power trips (light and water).

Dear Abdulelah A., Thank you for sharing your feedback. We regret to learn about the unpleasant odor in your room, the decline in food quality, and the issues with power interruptions. Your comments are invaluable as we strive to enhance our guest experience. Goodbye, Rixos Obhur Jeddah Resort & Villas

Customer review rating 4.0/5

Alaa Y. Families - Confirmed reviews ALL

Not bad starting with miss Waad she helped me too much But no full time kids playground made it dificult

Dear Alaa Y., Thank you for your kind words regarding Miss Waad's assistance during your stay. We appreciate your feedback about the children's playground and understand how important it is for families. Your insights are valued as we continue to enhance our offerings. Best regards, Rixos Obhur Jeddah Resort & Villas

Customer review rating 5.0/5

Otabek K. Families - Confirmed reviews ALL

Very nice hotel

Customer review rating 5.0/5

Faisal S. Families - Confirmed reviews ALL

Amazing experience !

Dear Faisal S., Thank you for sharing your positive experience with us. We are delighted to hear that you had a lot of fun during your stay. Your satisfaction is our priority, and we look forward to welcoming you back for another amazing experience. Best regards, Rixos Obhur Jeddah Resort & Villas

Other web-users rate our hotel

  • 96 reviews 9.5/10 Location
  • 190 reviews 8.7/10 Room
  • 1,205 reviews 9.6/10 Service
  • 387 reviews 9.1/10 Food
  • 293 reviews 9.7/10 Vibe
  • 137 reviews 8.5/10 Cleanliness
  • 116 reviews 8.3/10 Amenities
  • 95 reviews 8.9/10 Pool

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