Mercure Sydney Blacktown 4 stars

Customer review rating (ALL Rating) 3.8/5 1,085 reviews

Best price
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Mercure Sydney Blacktown - Image 1
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Mercure Sydney Blacktown - Image 4
170 Reservoir Road, 2148 ARNDELL PARK, Australia

Description

Hotel extras

  • Located in the heart of Greater Western Sydney, adjacent to Blacktown Workers Sports Club

  • 143 newly renovated rooms complete with kitchenettes, smart TVs and complimentary Wi-Fi

  • Versatile meeting room to create your ideal event

  • Convenient on-site guest laundry and dry cleaning facilities

  • 24-hour reception to assist you around the clock

Our accommodation(s)

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Hotel location

Mercure Sydney Blacktown

170 Reservoir Road
2148 ARNDELL PARK
Australia

GPS:-33.79376, 150.89686

Telephone
Fax 0/00000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

DISTRIKT PRESS CAFE

Distrikt Press is your home away from home, with dynamic spaces to sit, work or play, as well as flexible service styles and eating options. Check out our breakfast and all-day dining menu, and take your friends, co-workers or family members with you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  1,085 reviews

TripAdvisor Rating  2.0/5  20 reviews

Good stay

Customer review rating 5.0/5

Manoj S. Business - Confirmed reviews ALL

Very friendly staff and good service

Stay there every time in Sydney great staff nice meal right next store

Customer review rating 5.0/5

Ian P. Families - Confirmed reviews ALL

Your staff are fantastic your facility is amazing a good place to stay

Self Check in good

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

Hi, The shower was spraying cold water everywhere in room 326 and i had to ask for the breakfast to be restocked.

Dear Tracy H., Thank you for taking the time to tell us about your experience at the Mercure Sydney Blacktown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Loata Leano Assistant Manager

Location is good

Customer review rating 1.5/5

Jacqui W. Families - Confirmed reviews ALL

Overall the place is looking old and new systems they are implementing to save money are rubbish Poor communication and understanding but I guess the staff try

Dear Jacqueline W., Thank you for taking the time to tell us about your experience at the Mercure Sydney Blacktown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Loata Leano

Well located

Customer review rating 3.5/5

Kevin Couples - Confirmed reviews ALL

Room Bit dated , Lift is slow

Dear Kevin G., We very much appreciate your comments regarding your stay at the Mercure Sydney Blacktown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Loata Leano Assistant Manager

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Other web-users rate our hotel

  • 355 reviews 9.7/10 Location
  • 1,048 reviews 5.7/10 Room
  • 766 reviews 7.2/10 Service
  • 22 reviews 3.4/10 WiFi
  • 517 reviews 5.4/10 Cleanliness
  • 212 reviews 5.2/10 Breakfast
  • 198 reviews 5.7/10 Value
  • 197 reviews 4.8/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.