IBIS STYLES KINSHASA 3 stars

Dear esteemed guest, Thank you for your kind words regarding your recent stay at Ibis Styles Kinshasa. We are delighted to hear that you had a great experience and enjoyed our breakfast offerings, particularly the French pastries. Your appreciation of our management and staff services is truly valued, as we strive to provide exceptional hospitality to all our guests. We hope to welcome you very soon. Best regards, IBIS STYLES KINSHASA

Dear Guest, Thank you for your kind words regarding your recent stay at IBIS STYLES KINSHASA. We are delighted to hear that you had an amazing experience and consider us the best place in Africa. Your positive feedback is greatly appreciated and motivates our team to continue delivering exceptional service. We look forward to welcoming you back in the future. Best regards, IBIS STYLES KINSHASA

Dear Guest, Thank you for taking the time to share your detailed feedback with us. We are pleased to know that you found our location convenient and that you chose to book with us. However, we sincerely apologize for the multiple inconveniences you experienced during your stay. We understand your frustration regarding the currency conversion and will review our billing practices to ensure clearer communication with our guests about exchange rates. We also regret that your breakfast experience did not meet your expectations — please rest assured that we will remind our kitchen team to be more attentive to guest preferences. Furthermore , we are sorry that the check-out process took longer than expected due to the deposit refund, and we will review our procedures to make future departures smoother. Regarding the air conditioning and sustainability, we take your comment very seriously and will check the room settings to ensure guests have proper control, while also reviewing how we communicate and implement our sustainability efforts. We also appreciate your feedback on our loyalty program and will take it into consideration for future improvements. We truly hope to have the opportunity to welcome you again and provide you with a more seamless and enjoyable experience. Best Regards, Ibis Styles Kinshasa

Cher client, Nous vous remercions sincèrement pour votre commentaire positif. Nous sommes ravis d'apprendre que vous avez trouvé votre séjour confortable et agréable. Votre satisfaction est notre priorité, et nous nous efforçons de fournir un service de qualité à tous nos clients. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite à Kinshasa. Cordialement, IBIS STYLES KINSHASA

Dear guest, Thank you for your kind words regarding your recent stay at Ibis Styles Kinshasa. We are delighted to hear that you found our staff welcoming and accommodating, particularly highlighting the efforts of our manager, Gaelle. It is wonderful to know that you felt safe and warmly greeted during your visit, as we strive to create a comfortable environment for all our guests. We have taken in consideration your remarks on room service availability so as bilingual menus. We look forward to welcoming you again! Best regards, IBIS STYLES KINSHASA