Novotel Recife Marina 4 stars

Customer review rating (ALL Rating) 4.6/5 2,062 reviews

Novotel Recife Marina - Image 1
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Santa Rita Pier 46, Bairro São José, 50020455, 50020455 RECIFE, Brazil

Description

Hotel extras

  • Hotel integrated into the marina, with transatlantic liner architecture.

  • Pet-friendly hotel! See our conditions for a worry-free stay.

  • Strategic location close to Ground Zero and medical and corporate centers.

  • Enjoy the restaurant and bars, with a rooftop overlooking the marina.

  • Accessible, comfortable and adapted rooms with modern facilities.

Our accommodation(s)

Hotel location

Novotel Recife Marina

Santa Rita Pier 46, Bairro São José, 50020455
50020455 RECIFE
Brazil

GPS:-8.06937, -34.87538

Telephone
Fax +55 81 2011-4758

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

KAIS 0

Come and taste the best of surf and turf gastronomy in a cozy and modern atmosphere. Enjoy our delicious buffet or à-la-carte menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,062 reviews

Customer review rating 2.5/5

Wellington P. Families - Confirmed reviews ALL

The staff definitely was very friendly and willing to solve the issue we had, first night we found a roach inside of our room. They exchange our room but the kids bed was ripped no well maintained at all, they gave us a bigger room as courtesy in the second night. A few issues: If you check in after 7pm there is no one to carry your luggages. The phone in one of the room didn’t work. As I said the staff was fast and responsive for all the issues. The hotel need to be attentive to this small details that makes a huge difference.

Dear Wellington P., Thank you for taking the time to share your feedback regarding your recent stay at Novotel Recife Marina. I am pleased to hear that our staff provided friendly service and responded promptly to your concerns. However, I sincerely apologize for the inconveniences you experienced, including the presence of a pest in your room and the condition of the children's bed. We strive to maintain high standards of cleanliness and comfort and take such matters seriously. I acknowledge your comments regarding the absence of assistance for luggage after 7 PM and the phone issue in your room. These details are indeed important for a pleasant stay, and your input will help us improve our services. We appreciate your understanding and patience during your stay. Thank you for bringing these matters to our attention. Best regards, Novotel Recife Marina

Customer review rating 5.0/5

Roneysa L. D. Friends - Confirmed reviews ALL

Amazing view, comfortable beds, delicious breakfast and superb service!

Dear Roneysa, Thank you very much for choosing the Novotel Recife Marina and for taking the time to share your wonderful feedback with us. We are delighted to know that you enjoyed the amazing view, the comfortable beds, our delicious breakfast, and the superb service provided by our team. Comments like yours truly motivate us to continue delivering memorable experiences to our guests. It is especially rewarding to read that you found the hotel very clean and appreciated the top-notch service throughout your stay. We hope to have the pleasure of welcoming you back soon to the Novotel Recife Marina for another great experience. Warm regards, Luiz Gustavo Alves General Manager Novotel Recife Marina

Customer review rating 3.5/5

Renata R. C. Business - Confirmed reviews ALL

Hotel is new, beautiful and well located. Pillows and sheets bellow average for hotel. Service at the reception and breakfast not so good. Hotel bar and service were great

Dear Renata r. C., Thank you for your feedback regarding your recent stay. We appreciate your compliments on our hotel's location and aesthetics. However, we regret to hear that some aspects of the service and bedding did not meet your expectations. Your comments will be taken into consideration as we strive to enhance our guest experience. Best regards, Novotel Recife Marina

Customer review rating 4.5/5

Manni A. Solo - Confirmed reviews ALL

This was one of best Novotels l’ve had the pleasure to stay in. Appears to be a recent construction, but its the design thats a stand-out. Equally outstanding and noteworthy of praise are all the staff l came across; from the porter/concierge, check-in house-keeping, restaurant and bar. Even with a language barrier , service was better than most 5* hotels. I was impressed on arrival by the porter’s genuine desire to assist me. I usually carry my bags, but in this case that wasn’t gonna happen. Check in was quick and efficient. The way it should be! The facilities at this hotel were great. Amazing roof top pool and a better-than-most gym which was also spacious. Breakfast was amazing. Just remember to take your sunglasses… My only critiques were a) no safe in my room and b) no kettle. I would recommend this hotel to anyone seeking a modern comfortable stay with attentive customer service. I would definitely stay again.

Dear Mr. A., Thank you very much for your thoughtful and detailed review of your stay at Novotel Recife Marina. Receiving such kind words from a Platinum member truly means a great deal to us. We are delighted to know that you consider us one of the best Novotels you have experienced. It is especially rewarding to read your comments about our design, rooftop pool, gym, and breakfast and even more so your recognition of our team. Your praise for the genuine attitude of our porter and for the service across all departments will be proudly shared with everyone. Comments like yours reinforce how powerful sincere hospitality can be, even when there is a language barrier. At the same time, we sincerely appreciate your constructive observations regarding the in-room safe and kettle. Your feedback is extremely valuable and helps us evaluate opportunities for enhancement, particularly for international guests who may expect these amenities as standard. Thank you as well for highlighting our sustainability efforts and for your 9/10 recommendation. We remain committed to continuously improving every aspect of the guest journey. It would be a true pleasure to welcome you back on your next visit to Brazil. We look forward to providing you with another modern, comfortable, and attentive experience. Kind regards, Luiz Gustavo Alves General Manager Novotel Recife Marina

Customer review rating 5.0/5

Daniel G. Business - Confirmed reviews ALL

The whole team was welcoming. The city was splendid. The weather was exceptional.

Dear Daniel G., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our team welcoming and enjoyed the beauty of the city and its exceptional weather. Your satisfaction is our priority, and we look forward to welcoming you back. Best regards, Novotel Recife Marina

Other web-users rate our hotel

  • 411 reviews 8.2/10 Location
  • 1,112 reviews 8/10 Room
  • 1,176 reviews 7.1/10 Service
  • 13 reviews 8.3/10 WiFi
  • 691 reviews 8.8/10 Breakfast
  • 536 reviews 9.2/10 Amenities
  • 521 reviews 9.7/10 Vibe
  • 373 reviews 5.2/10 Comfort

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