Pullman Dubai Downtown 5 étoiles

Note Avis clients (Note ALL) 4.3/5 1 951 avis

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Description

Hôtel labellisé ALLSAFE

Les plus de l'hôtel

  • Chambres et suites avec vue sur le canal de Dubaï et l'emblématique Burj Khalifa

  • Les chambres disposent d'un bureau spacieux avec WIFI GRATUIT.

  • Avec 6 salles de direction polyvalentes, de salles de réunion et d'événements modulables.

  • A 10 min à proximité de Burj Khalifa et du centre commercial de Dubaï.

  • Il propose des expériences de vie nocturne et de restauration.

Nos hébergements

Localisation de l'hôtel

Pullman Dubai Downtown

Marasi Drive, Downtown, P O Box 413311
413311 DUBAI
Emirats Arabes Unis

GPS:25.1872891, 55.2716534

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Restaurant
  • Hôtel accessible en fauteuil roulant
  • Bien-être
  • Air conditionné
  • Wifi
  • Bar
  • Salles de réunion

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.3/5  1 951 avis

Pas d'upgrade et fuite d'eau

Note Avis clients 1.5/5

Anonyme Professionnel - Avis confirmés ALL

Pas d'upgrade et fuite d'eau qui m a contraint à changer de chambre.

Dear Amine, Thank you for taking the time to tell us about your experience at the Pullman Dubai Downtown. First and foremost, thank you very much for your loyalty to the brand and we appreciate you choosing us for your current stay in Dubai. Please know that your feedback is very important to us as we strive to provide a superior service experience to our loyal guests. It is unfortunate that you had to face the water leakage in first room and had to be moved to a different floor. please accept our apologies for this inconvenience. One level upgrade was provided from Superior to Canal view room as part of the ALL benefits. As a gesture and a compensation for the inconvenience faced, we would like to offer 3000 courtesy point, which will be credited to your account by today 10.06.23. I look forward to hearing from you in the nearest future and stay at your assistance for any arrangements you might need to ensure the flawless experience in future. Sincerely, Maia Kukava Asst. Front Office Manager

Bel hôtel mais

Note Avis clients 3.5/5

V. Voyage solo - Avis confirmés ALL

L’hôtel est beau bien situé Les chambres sont belles mais malheureusement la mienne sentait la cigarette froide… Arrivée à 23h45 à l’hôtel, je ne souhaitais qu’une chose prendre une douche et dormir. La nuit fut mauvaise avec cette odeur très désagréable et tenace !

Dear Delphine, Thank you for taking the time to tell us about your experience at the Pullman Dubai Downtown. We very much appreciate you for sharing the positive side of your experience. We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. I am truly sorry to read the issue you experienced and would like to discuss further with you the possibilities to recover the challenges faced on your future visit to Dubai. I look forward to hearing from you soon and thank you once again for your valuable feedback. Sincerely, Pullman Dubai Downtown team

Excellent séjour

Note Avis clients 5.0/5

Bruno En famille - Avis confirmés ALL

Superbe expérience, personnel très serviable et compréhensifs (nous parlons un anglais approximatif…) service conciergerie au top, petit déjeuner qualitatif et copieux, le personnel de service, d’accueil, les voituriers sans oublier ceux qui font les chambres sont tous aux petits soins. Le Lolita pool bar & Lounge offre une vue sur l’a skyline à couper le souffle, leurs cocktails et leurs plats sont excellents 🤩 bref que rajouter de plus ? C’était génial ! Merci 🙏🏽

Dear Bruno, We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback and we are thrilled to know that service provided by our concierge and valet team has fully met your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Dubai Downtown team

Excellent séjour, très bonne situation et très bon service

Note Avis clients 5.0/5

Georges Professionnel - Avis confirmés ALL

Je suis un habitué des lieux et je suis toujours très bien accueilli. L'hôtel est très bien situé, les chambres sont neuves et on y mange très bien.

Dear Georges, We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. We very much appreciate your positive feedback food quality, hotel central location and service received by the Heartists in all areas of service. It is always a great pleasure to have you stay with us every time you are in Dubai, and we look for many more to come. Kind regards, Pullman Dubai Downtown team

Mauvais séjour

Note Avis clients 0.5/5

All A. V. Voyage solo - Avis confirmés ALL

Très mauvaise expérience

Dear Sofian, We appreciate you bringing the subject to our attention again after checking in out from the hotel. Please accept my sincere apologies for the booking conditions not being acknowledged upon check in. We have discussed the issue during the stay y and have offered the benefits as per the booking conditions and eligibility of the package once you have reported the same to customer service team. - Room upgrade to next room category subject to availability- provided. - Late check out at 3 pm subject to availability - provided - USD/EUR 50 provided for Food and beverage charges in hotel managed restaurants. I do see that you have not used the food and beverage credit as there is no restaurant bill on your room account for us to deduct it from. Therefore, as a compensation of unused credit I will gladly offer 5000 courtesy points. Please see attached file for your reference. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. I will be happy to hear from you to ensure special attention and personalized service on your next visit to Dubai. Sincerely, Pullman Dubai Downtown team

D'autres internautes évaluent notre hôtel

  • 1 143 avis 9.4/10 Site
  • 1 534 avis 7/10 Chambre
  • 2 387 avis 8.8/10 Service
  • 32 avis 3.4/10 Internet
  • 750 avis 7.7/10 Petit déjeuner
  • 640 avis 6.8/10 Propreté
  • 521 avis 7.5/10 Ambiance
  • 504 avis 5.3/10 Confort

Dispensé par Trustyou

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