Mövenpick Hotel Apartments Downtown Dubai 5 étoiles

Note Avis clients (Note ALL) 4.5/5 1 467 avis

Hôtel labellisé ALLSAFE

Message d'information

Mövenpick Hotel Apartments Downtown Dubai
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+ 24 Services

Les plus de l'hôtel

  • À l'entrée du centre commercial de Dubaï, vue sur la fontaine

  • À proximité de Burj Khalifa, DIFC, World Trade Centre et la Mer Beach

  • 244 appartements entièrement équipés et meublés avec une cuisine dans toutes les chambres

  • Voyages d'affaires et de loisirs.

  • Restaurant, lounge de piscine, piscine, salle de sport et Spa

Localisation de l'hôtel

Mövenpick Hotel Apartments Downtown Dubai

Al Ohood Street
Burj Khalifa Area
413779
413779 dubaï
united arab emirates

Fax : (+971)45187766

Check-in à partir de 15h00

Check-out jusqu'à 12h00

  • Par avion

    DUBAI INTL À 17km / 10,56 miles

GPS:25.194299, 55.283744

Services de l'hôtel

Check-in à partir de - Check-out jusqu'à

En résumé
  • Piscine
  • Parking
  • Restaurant
  • Hôtel accessible en fauteuil roulant
  • Bien-être
  • Air conditionné
  • Wifi
  • Petit-déjeuner
  • Bar
  • Salles de réunion

Vos réunions et évènements

Nos salles de réunion

  • Nombre de salles de réunion: 4

  • Surface maximum: 94

  • Capacité maximum: 68 personnes

  • Capacité maximum en banquet: 40 personnes

En savoir plus

Les avis de nos clients
Mövenpick Hotel Apartments Downtown Dubai

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL 4.5/5

1 467 avis

Note TripAdvisor 4.5/5

525 avis

2021 Certificat d'Excellence TripAdvisor
Certificat d'excellence 2021

Excellent Service

Note Avis clients 4.5/5

Anass Professionnel - 28/11/2021 Avis confirmés ALL

L'hotel est parfait, tres proche de Dubai Mall avec un acces rapide. Le personnel est au petit soins. Frankline est l'homme des situation, toujours à l'écoute pour proposer des solutions.

Top

Note TripAdvisor 5.0/5

krim4490 En famille - 17/11/2021 Avis TripAdvisor

Confort (pas de nuisances sonores), Équipement chambre, localisation géographique de l'hôtel, service Valet parking, Piscine (terrasse et ensoleillement), professionnalisme du personnel, qualité du restaurant sur place, au top

Dear Krim4490, Please allow me to respond in English. Thank you for taking your time writing us a feedback about your recent stay with Movenpick Hotel Apartments Downtown Dubai. It is with great pleasure knowing that you have fully enjoyed every aspect of your stay with us and that you find our rooms, services and location to your comfort. We look forward in welcoming you back with us on your future holidays. Warm regards, Eric Seso General Manager

En famille à 10min du Burj khalifa

Note TripAdvisor 3.0/5

Nadia R En famille - 04/11/2021 Avis TripAdvisor

Pdj pas trop mal. Très bien placé. Grandes chambres. Piscine avec vue sur le Burj khalifa. Points négatifs : en rupture de gel douche depuis 48h : aucune communication auprès des clients qui arrivent, pas de solution de rechange, aucun geste commercial. Nous venions avec 2 enfants, tout était déjà payé, on réclame nos 2 extrabed, 4h plus ils n étaient toujours pas installés. On passe de nouveau à la réception, 3h après toujours pas installés. C est à 23h qu ils sont arrivés. Inadmissible.

Dear Nadia, Please allow me to respond in English. Although we sincerely regret reading that your stay at Movenpick Hotel Apartments Downtown Dubai fell short of your expectations, we are grateful for the time you spent to share this feedback of your overall holiday experience among us as we certainly believe that there is always room for improvement and your constructive feedback is very much appreciated. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that we will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Sincerely, Eric Seso General Manager

Bien situé bon séjour personnel au top accueil au top je recommande

Note Avis clients 4.5/5

Nora Entre amis - 27/10/2021 Avis confirmés ALL

J'ai passer 1 semaine avec ma sœur dans votre hôtel et on nous a chouchouter et pris soin de nous. Les pdj et repas sont excellent tout est frais et copieux... l'accueil et le personnel sont à l'écoute et nous sollicité souvent . L'hôtel est propre est beau personnel à l'accueil souriant gracieux et surtout parle français.

Dear Nora, Please allow me to respond in English. We very much appreciate your comments regarding your stay at the Mövenpick Hotel Apartments Downtown Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Seso General Manager

En gros c'était satisfaisant

Note Avis clients 3.5/5

Fathi B. M. Professionnel - 08/09/2021 Avis confirmés ALL

Le système vœu cher trop rigide Pas de possibilité de changement à la réception ou de recouvrement des bons non utilisés

Dear Fathi, Please allow me to respond in English. Thank you for taking the time to share your feedback. We hope you had a memorable stay with us. Should you wish to discuss anything further, please do reach us directly with our email below. We hope we will have the opportunity to welcome you back in the near future. Sincerely, Eric Seso General Manager email - ho…

Bon séjour

Note Avis clients 4.5/5

Mbarek En famille - 05/09/2021 Avis confirmés ALL

Une excellente équipe un très bon accueil et service

Dear M., Please allow me to respond in English. It is so rewarding for our staff to receive such an outstanding score from a guest – thank you very much for sharing your positive experience at Movenpick Hotel Apartments Downtown Dubai. We hope your wonderful memories last a long time and that you will visit us again to enjoy the making of new ones. Sincerely, Eric Seso General Manager

J’ai passé un très bon séjour dans votre hôtel

Note Avis clients 5.0/5

Sy F. Voyage solo - 05/09/2021 Avis confirmés ALL

Vous avez une équipe formidable gentil serviable disponible et toujours au petit soin

Dear Sy, Please allow me to respond in English. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards, Eric Seso General Manager

Bon séjour

Note Avis clients 4.5/5

Julien R. Entre amis - 03/09/2021 Avis confirmés ALL

Les chambres sont confortables mais je tiens à surtout souligner le personnel très dévoué ! Le petit déjeuner est très basique et c’est assez long pour être servi mais le personnel semble en sous effectif ! Il faut embaucher ! Ceux qui sont présents au petit-déjeuner sont très accueillant, aimable et professionnel mais je trouve que deux ou trois personnes en renfort ne seraient pas de trop !

Dear Julien, Please allow me to respond in English. Thank you for taking the time to share your feedback following your stay at Movenpick Hotel Apartments Downtown Dubai. I was truly delighted to know that you enjoyed the level of services provided by my colleagues and at the same time I would like to apologize for the delays in breakfast service, rest assured that is something we'll look into. The team and myself remain at your service until your next visits. Warm regards, Eric Seso General Manager

Well located to visit Dubaï

Note Avis clients 4.5/5

Anonyme En famille - 27/08/2021 Avis confirmés ALL

Excellent sens du service par l’ensemble du personnel Ascenseurs rapides Appartement vaste et propre, lit fait quotidiennement, vaisselle nettoyée et rangée Très bonne literie pour le lit de la chambre Manque des doubles rideaux dans le sejour quand on dort dans le canapé lit Très bien situé pour visiter les alentours du Burj Kalifa, même à pieds. Accès au Dubaï Mall à pieds (2 min en extérieur puis environ 10 minutes en traversant les buildings). A partir du Dubaï Mall, accès au metro (compter une bonne dizaine de minutes de marche dans le Mall pour arriver au metro)

Dear Thuy, Please allow me to respond in English. Thank you for taking your time writing us a feedback about your recent stay with Movenpick Hotel Apartments Downtown Dubai. It is with great pleasure knowing that you have fully enjoyed every aspect of your stay with us and that you find our rooms, services and location to your comfort. Thank you for your feedback about the block curtains, rest assured that is something we'll look into. We look forward in welcoming you back with us on your future holidays. Warm regards, Eric Seso General Manager

Très bon séjour

Note Avis clients 5.0/5

Sidick F. K. En famille - 06/08/2021 Avis confirmés ALL

J’ai passé des très bons moments

Dear Fadoul, Thank you for taking the time to share your feedback. We hope you had a memorable stay with us and that we will have the opportunity to welcome you once again. Sincerely, Eric Seso General Manager

Séjour d’affaires au Movenpick downtown

Note Avis clients 4.0/5

Gedeon Professionnel - 05/07/2021 Avis confirmés ALL

Séjour intéressant dans un cadre agréable

Dear Gedeon, Please allow me to respond in English. Thank you for taking the time to share your feedback. We hope you had a memorable stay with us and that we will have the opportunity to welcome you once again. Sincerely, Eric Seso General Manager

Bon séjour

Note Avis clients 4.5/5

Anonyme Entre amis - 29/06/2021 Avis confirmés ALL

Hôtel très propre avec un personnel de qualité, disponible, courtois et travailleur. Seul bémol j'ai pas aimé ni la salade ni le hamburger des efforts à faire

Dear L., Please allow me to respond in English. Thank you for taking the time to share your feedback following your stay at Movenpick Hotel Apartments Downtown Dubai! I am pleased to read that you liked our clean hotel as well as the level of services provided by colleagues. I have noted your comments with regards to the quality of food and rest assured that is something we'll look into. We hope we will have the opportunity to serve you once again. Kind regards, Eric Seso General Manager
Note Avis clients 4.0/5

D. Professionnel - 20/06/2021 Avis confirmés ALL

Personnel très s à l’écoute. Merci pour le changement de chambre et bien d’autres commodités

Dear D., Please allow me to respond in English. Thank you very much for taking the time to write your lovely message to our team. It was a real pleasure having you as our guest. Your kind words of appreciation are a great encouragement for the entire hotel team. Delivering warm hospitality service to our guests is our main goal and it is truly rewarding for us to read that we have achieved it. We sincerely hope that we will have the opportunity to welcome you back to our property in the near future. Sincerely, Eric Seso General Manager

MOYEN DANS L ENSEMBLE ABSENCE DE CREATIVITE DANS LE PETIT DEJEUNER

Note Avis clients 3.5/5

Ka Professionnel - 14/06/2021 Avis confirmés ALL

CERTAINS COLLABORATEURS SONT SYMPA ET ONT AIDE A AGRÉMENTER LE SÉJOUR ZAKARIA NIJI ET LE CAMEROUNAIS QUI GÈRE LES BAGAGES

Dear A., Please allow me to respond in English. We are pleased to know that you enjoyed the overall facilities and services of the property. Zakariya, and Nicholas will be very happy to read your review, since receiving such feedback are always very encouraging for the entire team. We make every effort to ensure our guests have had a memorable stay with us. It would be our pleasure to welcome you back in the near future. Best Regards, Eric Seso General Manager
Note Avis clients 2.0/5

Ndiaye Entre amis - 12/06/2021 Avis confirmés ALL

Non respect des commandes pour le petit déjeuner pendant la période de quarantaine Quand on rappelle pour complément des commandes le personnel nous répond mal et nous raccroche au nez Mention spéciale à Zaccharia qui s est très bien occupé de nous. Chapeau!

Dear Adama Ndiaye, Please allow me to respond in English. Thank you for taking the time to share your feedback following your stay at Movenpick Hotel Apartments Downtown Dubai. I have personally investigated with regards to your comments and kindly note that our Sales Manager, Meghna had a meeting with your group coordinator and it was agreed that due to quarantine protocols, a breakfast box will be delivered to your doorstep. As we received comments that the breakfast served was not sufficient, our F&B team had to deliver 2-3 breakfast boxes into your rooms. Nevertheless, as we cannot enter quarantine rooms, the towels are being replaced by your doorstep and garbage are being collected in daily basis too. Some of your colleagues have requested for bed sheets and they changed it by themselves as we are not allowed to enter quarantine rooms. I do apologize for the inconvenience caused . We can assure you that the care and comfort of our guests is our number one priority. At the same time, we are happy to know that you liked the level of services provided by Zakariya. We hope we will have the opportunity to serve you once again. Sincerely, Eric Seso General Manager

Bien situé

Note Avis clients 5.0/5

M. En famille - 28/05/2021 Avis confirmés ALL

Très bel hôtel. Bien situé. À 5-10 min à pied de burj Khalifa. Personnel très agréable. Zakaria, Frankline et Moockteeka parlent français à la réception et sont très sympathique, nous les remercions pour leurs chaleureux conseils et aides. Il y a aussi Moriss et Robbin, ils sont parfaits et géniaux. Et le personnel de chambre Thilina et Tiron que nous voyons presque tout les jours sont très soigneux, agréables, minutieux et notre chambre était hyper cleen. Toutes ces personnes sont un + pour cet hôtel, j'espère les retrouver à mon prochains séjours et les remercions encore vivement. +++++ Zakaria merci +++++ Frankline merci +++++ Moockteeka merci +++++ Moriss thanks +++++ Robbin thanks +++++ Thilina thanks +++++ Tironthanks

Dear Lilia, Please allow me to respond in English. We very much appreciate your comments regarding your stay at the Mövenpick Hotel Apartments Downtown Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric Seso General Manager

Très bonne expérience

Note Avis clients 5.0/5

C. Professionnel - 23/05/2021 Avis confirmés ALL

Séjour à l'hôtel Movenpick Dubai Dowtown du 15 au 20 mai 2021. Hôtel très bien situé en centre ville près du Dubai Mall, personnel très prévenant et disponible. Bons équipements (piscine, salle de fitness). En résumé un excellent rapport qualité-prix.

Dear C., Please allow me to respond in English. Thank you for taking your time writing us a feedback about your recent stay with Movenpick Hotel Apartments Downtown Dubai. It is with great pleasure knowing that you have fully enjoyed every aspect of your stay with us and that you find our rooms, services and location to your comfort. We look forward in welcoming you back with us on your future holidays. Warm regards, Eric Seso General Manager

Très bien situé, personnel très agréable

Note Avis clients 5.0/5

M. Entre amis - 04/05/2021 Avis confirmés ALL

Très bonne expérience, lieu propre, personnel aux petits soins.

Dear M., Please allow me to respond in English. Thank you for taking the time to share your feedback. We hope you had a memorable stay with us and that we will have the opportunity to welcome you once again. Sincerely, Eric Seso General Manager

Moment Agréable et paisible à Downtown Movenpick

Note TripAdvisor 4.0/5

OVECHO Professionnel - 01/02/2020 Avis TripAdvisor

L’emplacement proche de Dubaï Mall et central rapproche le Movempick Downtown de tous les points de Dubaï . Le personnel est serviable ,le service d’accueil au petit soin .La gestion des excursions est excellente. Tout le personnel est top

Dear Ovecho, Please allow me to respond in English. It is with great pleasure knowing that you have fully enjoyed every aspect of your stay with us and that you find our rooms, services and location to your comfort. Thank you for taking your time writing us a feedback about your recent stay with Movenpick Hotel Apartments Downtown Dubai. We look forward in welcoming you back with us on your future holidays. Best Regards, Eric Seso General Manager

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