Sofitel Cotonou Marina Hotel & Spa 5 stars

Customer review rating (ALL Rating) 4.6/5 32 reviews

Sofitel Cotonou Marina Hotel & Spa - Image 1
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Description

Hotel extras

  • Central Location in Cotonou, Benin

  • Luxury Rooms, Designer Suites & Villas with Private Pool

  • 5 World-Class Restaurants with International Cuisine

  • International Conference Center & Flexible Meeting Spaces

  • The Culture & Entertainment Complex: A Unique Entertainment Concept

Our accommodation(s)

Hotel location

Sofitel Cotonou Marina Hotel & Spa

Boulevard de la Marina, Cotonou, 081 BP 7300 Cotonou Aeroport
00000 Cotonou
Benin

GPS:6.351063, 2.3934

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  32 reviews

Beyond expectation and certainly would love to plan a return in a room by with the sea view with good rates . Awesome hotel

Customer review rating 5.0/5

Stanley M. Business - Confirmed reviews ALL

I was simply wowed; the food was also so so great. but i did not see a refrigerator in the room and a box of tea/coffee or expresso machine. Would definitely love to visit again!

Dear Mister M., Thank you for your wonderful feedback! I’m thrilled that we exceeded your expectations and that you enjoyed both the hotel and our dining options. It’s also lovely to hear that Bernice’s professionalism left a positive impression on you. I apologize if we didn’t point out the minibar and coffee amenities during your stay. They are available in the room, and I’m certain that if you had reached out to a member of our team, we would have gladly shown you. We would be delighted to welcome you back and arrange a beautiful sea view room for you at a great rate. Warm regards, Nabila

Overall a very pleasant experience

Customer review rating 4.5/5

Magali L. Families - Confirmed reviews ALL

Staff was very welcoming and attentive. Loved the details in the room and all the services provided. Breakfast was excellent

Dear Mrs L. Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed your stay and appreciated the welcoming spirit and attention to detail from our team. It’s fantastic that the room and our services met your expectations, and we’re thrilled you loved breakfast as well! We’ll be sure to share your kind words with Moses – it sounds like he gave you a workout to remember! We hope the muscle soreness was worth it and look forward to welcoming you back for another memorable stay. Sincerely, Nabila Filali

Good staff, poor management

Customer review rating 2.0/5

Fico® O. B. Business - Confirmed reviews ALL

I finally stayed in the Sofitel Cotonou after many cancellations. The reception manager waits the eve of arrival to cancel your bookings.

Dear BIENVENU JAPHET A., Thank you for taking the time to tell us about your experience at the Sofitel Cotonou Marina Hotel & Spa (Soft Opening). While we’re glad to hear you found our staff commendable, we’re truly sorry for the issues you faced during your stay, especially with the last-minute booking concerns and room conditions. Please accept our sincere apologies for the inconvenience caused. Rest assured, we will look into the matter to ensure better handling of bookings and room maintenance moving forward. Your comments help us to continuously improve, and we hope to welcome you back for a much-improved experience. Sincerely,

Other web-users rate our hotel

  • 8 reviews 8.9/10 Location
  • 8 reviews 7.6/10 Room
  • 23 reviews 9.9/10 Service
  • 13 reviews 10/10 Vibe
  • 7 reviews 4.3/10 Food
  • 6 reviews 8.6/10 Breakfast
  • 5 reviews 10/10 Amenities

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