Sofitel Cotonou Marina Hotel & Spa 5 stars

Customer review rating (ALL Rating) 4.7/5 1,132 reviews

Sofitel Cotonou Marina Hotel & Spa - Image 1
Sofitel Cotonou Marina Hotel & Spa - Image 2
Sofitel Cotonou Marina Hotel & Spa - Image 3
Sofitel Cotonou Marina Hotel & Spa - Image 4

Description

Hotel extras

  • Central Location in Cotonou, Benin

  • Luxury Rooms, Designer Suites & Villas with Private Pool

  • 5 World-Class Restaurants with International Cuisine

  • International Conference Center & Flexible Meeting Spaces

  • The Culture & Entertainment Complex: A Unique Entertainment Concept

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Sofitel Cotonou Marina Hotel & Spa

Boulevard de la Marina, Cotonou, 081 BP 7300 Cotonou Aeroport
00000 Cotonou
Benin

GPS:6.351063, 2.3934

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,132 reviews

Customer review rating 5.0/5

Ms A. O. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Customer review rating 3.5/5

Lluellen M. G. B. Families - Confirmed reviews ALL

Dear Mrs B., Thank you for taking the time to share your feedback with us. Please accept our sincere apologies once again for the disturbance caused by the noise during your stay and for the way the situation was handled. We fully understand how frustrating it must have been, especially while traveling with your baby, and we deeply regret that our response did not meet the level of care and attentiveness you rightfully expected. It was a pleasure meeting you and your family at breakfast, and I truly appreciated the opportunity to personally apologize. I hope the small sweet gift for your little one brought a smile and reflected our genuine desire to make amends. Your comments have been shared with our management team and have been taken very seriously. We are reinforcing our procedures to ensure that noise complaints are handled with greater urgency and that our guests are kept informed throughout the resolution process. We are grateful that, despite this experience, you expressed your wish to return. Your confidence means a great deal to us, and we would be honored to welcome you back for the peaceful and memorable stay you originally expected. Kind regards, Isabelle Diandy Quality & Guest Experience Director

Other web-users rate our hotel

  • 462 reviews 9.6/10 Location
  • 620 reviews 9.1/10 Room
  • 1,381 reviews 9.3/10 Service
  • 211 reviews 9.4/10 Cleanliness
  • 159 reviews 8.4/10 Breakfast
  • 108 reviews 4.6/10 Value
  • 96 reviews 8.6/10 Wellness Area
  • 34 reviews 8.1/10 Bar

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Cotonou Hotels