Novotel Cotonou Orisha 4 stars

Customer review rating (ALL Rating) 4.6/5 390 reviews

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Novotel Cotonou Orisha - Image 1
Novotel Cotonou Orisha - Image 2
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Novotel Cotonou Orisha - Image 4
Boulevard de la Marina, 08 BP 0929, 0 COTONOU, Benin

Description

Hotel extras

  • Near the airport and Cotonou beach

  • Comfortable rooms with unlimited WiFi and air conditioning

  • Five conference and seminar meeting rooms

  • An international restaurant

  • An outdoor swimming pool

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room with 2 single beds

Photo out of - Superior Room with 2 single beds

New generation of modern, comfortable N'ROOM design: 2 single modular beds, innovative glass partition between bedroom & bathroom. Ideal for a business trips and relaxation. Up to 2 adults, 1 child

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Illy coffee machine
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • 2 pers. max
  • 24 m² / 258 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

49 m2, refined, bright and spacious with a terrace-balcony, this junior suite, has a separate living room and bedroom. Combine work and relaxation with serenity. Up to 2 adults, 1 child

Max. number of persons
2
Area
From 49 m² / 527 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Illy coffee machine
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Cotonou Orisha

Boulevard de la Marina, 08 BP 0929
0 COTONOU
Benin

GPS:6.348814, 2.401088

Telephone
Fax +22900
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • COO
  • COTONOU

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 110 rooms
  • 3 rooms for people with reduced mobility
  • 9 connecting rooms
  • 102 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English
  • French

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Iron

  • Iron at reception

Check In & Check-out facilities

  • Late Checkout

Porter

  • Porter

Currency exchange

  • Currency exchange

Pets

Pets allowed

Catering

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

7 Meeting rooms

Business Center

  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s Club for 0 to 3 years
  • Children''s Club for 3 to 6 years
  • Video game area
  • Play area

Well-being

NOVOTEL POOL

  • Outside
  • On site

NASSED FITNESS Additional charge

  • On site
  • Hammam
  • Jacuzzi/Whirlpool bath
  • Sauna room
  • Tanning Salon
  • Thermal Spa
  • Turkish Steambath
  • Massage

Sports and leisure

Bike rack facilities

  • On site

Boat excursions

  • On site

Bike rack facilities

  • Nearby

Boat excursions

  • Nearby

Deep sea fishing/Sea fishing

  • Nearby

Horseback riding

  • On site
  • On site
  • Outdoor parking
  • Private
  • 70 parking spaces
  • Max Limited Height: 800 m / 2624.8 ft
  • Parking for a month
  • Parking for a week

PARKING NOVOTEL

Boulevard de la Marina, 08 BP 0929, 0 Cotonou, Benin

GPS:6.348814, 2.401088

Parking information

  • On site
  • Outdoor parking
  • Private
  • 50 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.5 m / 2.5 ft

Security

  • Well-lit parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

BAR TERRASSE PISCINE

Non contractual photo

Other informations

Services

  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Smoking Area
  • Bar for hotel customers only
  • Musical Entertainment
  • Terrace

Breakfast buffet daily, Monday to Friday from 6:30 am to 10:00 am, and at weekends (Saturday and Sunday) from 6:30 am to 10:30 am.

FLEUR D'EBENE SPA

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  390 reviews

Customer review rating 4.0/5

Barnabe O. Business - Confirmed reviews ALL

Customer review rating 4.0/5

Salem S. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Adeyeloye L. Friends - Confirmed reviews ALL

Customer review rating 4.5/5

Brigitte G. S. Business - Confirmed reviews ALL

Chère Mme Brigitte G. s., Nous vous remercions pour vos commentaires élogieux concernant notre emplacement, la propreté et la qualité de la nourriture. Votre satisfaction est notre priorité, et nous sommes ravis que votre séjour ait été agréable. Nous espérons vous accueillir à nouveau bientôt. Cordialement, Novotel Cotonou Orisha

Customer review rating 3.5/5

Agbeko D. Business - Confirmed reviews ALL

Customer review rating 4.0/5

Salem S. Business - Confirmed reviews ALL

Price is a bit expensive for a Novotel, my experience is that I am a silver member and was only given a check out until 14.00 PM only when my flight was at 23.55 PM and charged a late departure at the maximum rate. Last time I stayed in April 2026 was given a check out until 18.00PM next time will stay at another hotel in town that gives me late departure until 18.00PM free of charge

Customer review rating 4.5/5

Adeyeloye L. Friends - Confirmed reviews ALL

Outstanding friendly members of staff with good array of food. I will definitely be back.

Customer review rating 4.5/5

Brigitte G. S. Business - Confirmed reviews ALL

Great, clean, and excellent food.

Chère Mme Brigitte G. s., Nous vous remercions pour vos commentaires élogieux concernant notre emplacement, la propreté et la qualité de la nourriture. Votre satisfaction est notre priorité, et nous sommes ravis que votre séjour ait été agréable. Nous espérons vous accueillir à nouveau bientôt. Cordialement, Novotel Cotonou Orisha

Customer review rating 3.5/5

Agbeko D. Business - Confirmed reviews ALL

I stayed at the Novotel Cotonou Orisha from October 21 to 23, 2026, while on a professional assignment in Cotonou, and occupied room 335. I was welcomed well. Upon returning to the hotel on the evening of October 22, 2026, I found that the air conditioning was not working. I wanted to order a meal via room service, but neither the room service number nor the reception number was displayed anywhere, and there was no apparent way to call the front desk. I had to go down to the reception to ask for a directory of services, only to be told that the numbers should have been displayed on the room's TV screen. Regarding the air conditioning, they said they would send a technician. The technician arrived and explained that I would have to manually restart the air conditioner every single time I returned to the room. Furthermore, he was convinced that the numbers were marked on the telephone handset and, with a condescending air, told me to go and check it. In a calm tone, I asked him if he would be kind enough to show me himself. After a long, unsuccessful search—even using a flashlight—he had to admit that there was nothing marked on the handset. Despite this incident, I still enjoyed my stay.

Customer review rating 4.5/5

Igor Y. Solo - Confirmed reviews ALL

Was great

Cher M. Igor Y., Nous vous remercions pour votre retour positif. Nous sommes ravis d'apprendre que votre séjour a été agréable et que vous avez apprécié votre expérience au sein de notre établissement. Cordialement, Novotel Cotonou Orisha

Customer review rating 5.0/5

Sanjeev G. Business - Confirmed reviews ALL

Welcoming staff, clean rooms, comfortable stay

Cher M. Sanjeev G., Nous vous remercions sincèrement pour votre évaluation positive. Nous sommes ravis que vous ayez apprécié la propreté et le confort de nos chambres ainsi que l'accueil de notre équipe. Votre satisfaction est notre priorité, et nous espérons vous accueillir à nouveau bientôt. Cordialement, Novotel Cotonou Orisha

Customer review rating 5.0/5

Adebola O. Business - Confirmed reviews ALL

comfortable, Warm staff, the breakfast very yummy.

Dear Mr. Adebola O., Thank you for your kind comments. We are delighted to learn that you found our accommodations comfortable and that you appreciated our warm service as well as our breakfast offerings. Your satisfaction is our priority, and we hope to welcome you back very soon. Sincerely, Novotel Cotonou Orisha

Customer review rating 3.5/5

Fassa T. N. Business - Confirmed reviews ALL

Well the staff is really really nice But the air conditioning is not working properly. And the mattress topper is really soft but too swallowy.

Dear M. Fassa T. N., Thank you for your feedback. We appreciate your kind words regarding our staff. The Content was well noted and we really apologize for the inconvenience caused you. Your comments are invaluable as we strive to enhance guest satisfaction. Best regards, Novotel Cotonou Orisha

Customer review rating 5.0/5

Donald M. Business - Confirmed reviews ALL

This Novotel was my first experience of the new designs for the rooms and I loved it. The bathroom / bedroom interface is well designed, allowing as much or as little separation as you want. Excellent walk-in shower. And the mattress, pillows and fluffy duvet are a fabulous combination.

Dear M. Donald M., Thank you for sharing your positive experience at Novotel Cotonou Orisha. We are delighted to hear that you enjoyed the new room designs, particularly the bathroom and bedroom layout, as well as the comfort of the mattress and bedding. Your feedback is truly appreciated, and we look forward to welcoming you back in the future. Best regards, Novotel Cotonou Orisha

Customer review rating 5.0/5

Moussa T. Business - Confirmed reviews ALL

It was very pleasant and I’ll be back

Dear M. Moussa T., Thank you for your kind words regarding our location and the professionalism of our staff. We are delighted to hear that you had a pleasant experience and we look forward to welcoming you back in the future. Best regards, Novotel Cotonou Orisha

Customer review rating 4.5/5

Oluwaseun A. Business - Confirmed reviews ALL

The place meets my expectation.

Dear Mr. Oluwaseun A., Thank you for your positive feedback. We are delighted to hear that our hotel met your expectations and provided you with a great experience. We look forward to welcoming you back in the future. Best regards, Novotel Cotonou Orisha

Customer review rating 4.5/5

David G. Solo - Confirmed reviews ALL

Wonderful stay. Room was beautiful and well decorated. The AC did not get cold enough until the last day. Staff came and checked but didn’t seem the mechanic did anything. Breakfast is excellent with huge variety. Employees in all areas are accommodating and friendly. Strong WiFi. Pool is beautiful

Dear Mr. David G., We sincerely thank you for your kind comments regarding your stay at Novotel Cotonou Orisha. We are delighted that you enjoyed the decoration of your room, as well as the quality of our breakfast and the friendliness of our staff. We take note of your feedback regarding the air conditioning, and we will strive to improve this experience for our future guests. We hope to have the pleasure of welcoming you again soon. Sincerely, Novotel Cotonou Orisha

Customer review rating 4.0/5

Emmanuel Q. Business - Confirmed reviews ALL

Clean surroundings and fantastic location

Dear Mr. Emmanuel Q., Thank you for the great review after your stay with us! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Cotonou Orisha

Customer review rating 4.0/5

Daniel O. Business - Confirmed reviews ALL

The location is great—right by the airport and the beach, and plenty of things to do within walking distance of the hotel. The gym is excellent. I wish it opened before 7:00, but it was great to have a real gym. The rooms are nice—definitely a new hotel. Plenty of space to spread out. I like a firm mattress and hated the pillow-top mattress cover—luckily it was removable so I just stuck it in the closet. My only real gripe is the restaurant. A hotel restaurant that doesn’t open for dinner until 7 seems silly. The bar has a very limited menu, and that’s your only option until 7. There are no vegetarian entrees available that have any protein at all. I found the receptionists at breakfast to be exceptionally rude; the first morning they chased me down inside the restaurant to make sure I paid, so then when I decided to just prepay for the rest of my time, they acted like that was weird too. The rest of the staff were very friendly. I’d stay there again and just make other plans for food.

Dear M. Daniel O., Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed our prime location and appreciated the facilities such as the gym and your spacious room. We acknowledge your comments, the rest of the content was well noted and your observations about the dining experience are very important to us. We apologize for any discomfort caused by the interactions during breakfast; we will address this with our team to ensure consistancy in our services. We have well taken noted of preferences; kindly rest assure that the necessary is done. We look forward to welcoming back soon. Your insights will help us improve, and we hope to provide you with an even better experience in the future. Best regards, Novotel Cotonou Orisha

Customer review rating 3.5/5

Shatti A. A. A. Business - Confirmed reviews ALL

Very helpful and welcoming staff who made my short stay pleasant, especially Sébastian from the front desk. However, there were tiny bugs on the paper to order for laundry/pressing services. The insects were so small you might not notice them, but housekeeping should have a look in all those corners. I felt uncomfortable hanging my stuff up in the wardrobe after that. But besides that, it was a comfortable stay.

Dear Mr. Shatti A. A. A., Thank you for your feedback regarding your recent stay. We are pleased to hear that our team, particularly Sébastian, contributed to making your experience enjoyable. The rest of the content was well noted and we sincerely apologize for every inconvenience this may have caused you. Your concerns were shared with the entire team; We take matters very serious and investigations were made. Please rest assured that we follow strict cleanliness protocols to maintain a safe and comfortable environment for all our guests. We thank you again for sharing your concern and we look forward to welcoming you again . Sincerely, Novotel Cotonou Orisha

Customer review rating 4.5/5

Mohama T. Business - Confirmed reviews ALL

Customer service was top notch: the gentlemen who helped me check-in and out were respectful and very helpful. I liked it and I look forward to returning.

Dear Mr. Mohama T., Thank you for your kind words regarding your recent stay with us. We are pleased to hear that you found the accommodations comfortable and enjoyed the quality of our food and customer service. We look forward to welcoming you back in the future. Best regards, Novotel Cotonou Orisha

Customer review rating 3.5/5

Yetunde D. Families - Confirmed reviews ALL

We lodged in Novotel as a family of 3 with a baby. Our stay was okay as the staffs were friendly. Nice environment but the wifi would just go off and wouldn't come back on for a while and this happened a few times during our stay which was not the best. We don't live in the country so wifi was a big deal for us. The light would also go off and the air condition was regulated so it would go off. At night when it goes off while we are sleeping, the heat would wake us up and we would have to go and turn the Air condition on again to keep the room cool. The points I mentioned just made it a bit frustrating.

Dear Madam Yetunde D., Thank you for sharing your feedback regarding your recent family stay with us. We appreciate your kind words about our friendly staff and the pleasant environment. At our hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are very sorry to learn about the inconveniences you encountered during your stay and we truly apologize for every inconvenience caused. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Novotel Cotonou Orisha

Customer review rating 3.0/5

Kafui A. Families - Confirmed reviews ALL

The team at the welcome desk is very friendly as we walked in. I wish the shower has a door and a microwave in the room.

Cher(ère) M/Mme Kafui A., Nous vous remercions pour vos commentaires positifs sur notre personnel. Nous avons bien noté vos suggestions concernant la douche et l'équipement en chambre. Nous saisissons l'opportunité pour vous informer que nos chambres sont du N' design room, en ce qui concerne le micro-onde, n'hésitez pas à contacter notre réception pour tout assistance dont vous aurez besoin. Vos retours sont précieux pour nous aider à améliorer nos services. Nous espérons vous accueillir à nouveau très bientot. Cordialement, Novotel Cotonou Orisha

Customer review rating 5.0/5

Johannes S. Business - Confirmed reviews ALL

Thoroughly enjoyed the stay.

Dear M. Johannes S., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our location, found our staff friendly, and appreciated our management. Your feedbackis very important to us and we look forward to welcoming again soon. Best regards, Novotel Cotonou Orisha

Other web-users rate our hotel

  • 771 reviews 9.9/10 Location
  • 911 reviews 9.7/10 Room
  • 2,093 reviews 9.9/10 Service
  • 31 reviews 8.1/10 WiFi
  • 1,176 reviews 9.9/10 Vibe
  • 541 reviews 9.5/10 Food
  • 429 reviews 9.4/10 Comfort
  • 372 reviews 9.8/10 Cleanliness

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