Novotel Cotonou Orisha 4 stars

Customer review rating (ALL Rating) 4.5/5 191 reviews

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Description

Hotel extras

  • Near the airport and Cotonou beach

  • Comfortable rooms with unlimited WiFi and air conditioning

  • Five conference and seminar meeting rooms

  • An international restaurant

  • An outdoor swimming pool

Our accommodation(s)

Hotel location

Novotel Cotonou Orisha

Boulevard de la Marina, 08 BP 0929
COTONOU
Benin

GPS:6.348814, 2.401088

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  191 reviews

TripAdvisor Rating  4.0/5  525 reviews

Certificate of excellence 2024

Inconvenient Fitness Facility Hours for Business Travelers

TripAdvisor rating 3.0/5

MaryLusiba Business - TripAdvisor review

We booked a three-day training session for a team of 12 at Novotel in Benin, including accommodation for my support team of three. While the overall experience was satisfactory, there was a frustrating issue with the hotel’s fitness facilities that business travelers should be aware of. For fitness enthusiasts, particularly those with an early morning workout routine, this hotel may not be the best choice. The fitness center opens at 7am and I am not certain what time the pool opens! The timing seems to depend on whenever the pool maintenance man finishes his duties—rather than a clear, guest-friendly schedule. As a business executive with a tight itinerary, I found this quite inconvenient. Despite inquiries, the reception staff and the pool attendant gave conflicting information, making it impossible to plan accordingly. I would have expected a hotel of this caliber to accommodate its guests’ needs rather than requiring guests to adjust to the hotel’s operational preferences. If you have a flexible schedule, this may not be a dealbreaker, but for those who rely on an 6am early morning workout, it’s something to consider before booking.

Nice Stay

TripAdvisor rating 4.0/5

SteveRainville99 Friends getaway - TripAdvisor review

We really enjoyed our stay there, as the grounds were well manicured, and the staff was warm and welcoming. The beds were very small, though (twin beds), and the AC didn't work too well. The bathroom is also strange, as the bed sits next to the sink with no privacy. The pool area is very nice, and the pool and bar staff are very attentive. Christopher from the bar made us taste some of the local liquors and was very professional. The food was absolutely delicious, as the seafood pasta was creamy and cooked perfectly!

Equity and Transformation

TripAdvisor rating 5.0/5

Rich2W Business - TripAdvisor review

The hotel was great! The staff were welcoming and supportive even though we didn’t speak French. We came with 12 team members from the US and we all had a great experience. Highly recommend. It s close to the beach, restaurants, bars and other local attractions.

Dear M. Richard, We very much appreciate your comments regarding your stay with us at Novotel Cotonou. It is always a pleasure to receive positive feedback. W will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We were very glad to have you and the whole team with us here. We enjoyed your presence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The management.

Magic😇

TripAdvisor rating 5.0/5

arnaud a TripAdvisor review

At Novotel Cotonou Orisha an exceptional experience is waiting for... with their beautiful rooms...,,😍 their daily buffet... Sunday brunch... their swimming pool..., 🤩 and their high quality of customer care... all that you need to spend a magical stay...

Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour parmi nous. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Nordine AMRANI Directeur Général des hôtels.

Went from above average to average

TripAdvisor rating 3.0/5

adounaman TripAdvisor review

Gave a higher rating a few years ago but the hotel quality has gone down a notch. Check in is not smooth, AC is not cold by US standards and room is starting to look old overall, plus you get mosquitoes in the room too… food is good and gym is good though, it’s just an average spot at this point

Dear Sir, Thank you for taking the time to share your feedback. Content was well noted and we appreciate your feeadback. Measures have been taken to improve quality of services you mentionned. We hope to welcome you back next time again! Sincerely, Nordine AMRANI General Manager.

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Other web-users rate our hotel

  • 225 reviews 9.8/10 Location
  • 234 reviews 9.5/10 Room
  • 610 reviews 9.7/10 Service
  • 9 reviews 8.7/10 WiFi
  • 295 reviews 9.9/10 Vibe
  • 180 reviews 9.1/10 Food
  • 109 reviews 9.3/10 Comfort
  • 88 reviews 9.5/10 Amenities

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