Novotel Cotonou Orisha 4 stars

Customer review rating (ALL Rating) 4.5/5 191 reviews

Best price
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Novotel Cotonou Orisha - Image 1
Novotel Cotonou Orisha - Image 2
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Boulevard de la Marina, 08 BP 0929, 0 COTONOU, Benin

Description

Hotel extras

  • Near the airport and Cotonou beach

  • Comfortable rooms with unlimited WiFi and air conditioning

  • Five conference and seminar meeting rooms

  • An international restaurant

  • An outdoor swimming pool

Our accommodation(s)

Hotel location

Novotel Cotonou Orisha

Boulevard de la Marina, 08 BP 0929
0 COTONOU
Benin

GPS:6.348814, 2.401088

Telephone
Fax +229 21 30 41 88

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  191 reviews

TripAdvisor Rating  4.0/5  514 reviews

Certificate of excellence 2024

Magic😇

TripAdvisor rating 5.0/5

arnaud a TripAdvisor review

At Novotel Cotonou Orisha an exceptional experience is waiting for... with their beautiful rooms...,,😍 their daily buffet... Sunday brunch... their swimming pool..., 🤩 and their high quality of customer care... all that you need to spend a magical stay...

Went from above average to average

TripAdvisor rating 3.0/5

adounaman TripAdvisor review

Gave a higher rating a few years ago but the hotel quality has gone down a notch. Check in is not smooth, AC is not cold by US standards and room is starting to look old overall, plus you get mosquitoes in the room too… food is good and gym is good though, it’s just an average spot at this point

People make the difference

Customer review rating 4.5/5

Peterb Business - Confirmed reviews ALL

The entire staff at the hotel is extremely welcoming and service oriented resulting in a pleasant and easy stay

Dear Mr. Peter B., Thank you so much for your kind feedback after your recent stay with us! We are thrilled to hear that you had a pleasant and easy stay with us. Our team strives to provide excellent service, and it’s great to read that we fulfill your expectation. It was a pleasure to have you withn us. We look forward to welcoming you back soon! The management.

Good stay

Customer review rating 5.0/5

M.s. L. Families - Confirmed reviews ALL

Good

Dear Mr. MOHAMMED SADA L., We very much appreciate your comments regarding your stay with us and we hope your next visit will be as pleasant as the previous one. Sincerely, The management.

Frustrated

Customer review rating 2.0/5

Ryan Business - Confirmed reviews ALL

The hotel is beautiful but the drink prices for a beer are 3x to 4x more expensive than just going down the street to a restaurant. My fellow colleagues and I would prefer to stay here and have some drinks but it doesn’t make sense to pay such a high price. Both our rooms didn’t have operational air conditioning the first stay. I also went down to the lobby to get a bucket of ice and the staff wouldn’t get me a bucket. They just gave a glass of ice. It was a little frustrating especially paying $90,000/night and not being able to get ice.

Dear Mr. RYAN EDWARD L., Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during your recent stay with us. Regarding the pricing of our beverages, we understand your concerns and apologize for any frustration caused. We strive to offer competitive pricing while maintaining the quality and service standards that our guests expect. We are also sorry to hear about the issues with the air conditioning in your rooms. Maintaining a comfortable environment for our guests is our top priority, therefore kindly not hesitate to contact our reception next time while in house for any assistance you may require. Moreover, we would like to assure you that Air Condition in our various room often works correctling, it is just a matter of setting and ajusting. The rest of the content was well noted as well regarding the bucket of ice, we undanstand this could be a misunderstanding as we spontenuously put at disposal glass of ice as soon as guest get a drink and as needed. We value your feedback as it helps us to continually improve our services. We hope that you will consider giving us another opportunity to provide you with a seamless and enjoyable stay in the future. Warm regards, Nordine AMRANI General Manager.

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Other web-users rate our hotel

  • 87 reviews 9.9/10 Location
  • 84 reviews 7.9/10 Room
  • 327 reviews 9/10 Service
  • 6 reviews 5.6/10 WiFi
  • 137 reviews 8.4/10 Food
  • 134 reviews 10/10 Vibe
  • 40 reviews 8.1/10 Comfort
  • 35 reviews 8.8/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.