Novotel Cotonou Orisha 4 stars

Name: Novotel Cotonou Orisha - Hotel in Cotonou - Accor - ALL
Address: Boulevard de la Marina, 08 BP 0929, COTONOU, 0, Benin
Telephone: +22921305662
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 315 reviews

Best price
guarantee

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Boulevard de la Marina, 08 BP 0929, 0 COTONOU, Benin

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Novotel Cotonou Orisha

Hotel that makes every moment matter

The Novotel Cotonou reopens its doors after 2 years of full renovation. Contemporary style, in a 7 ha wooded garden, the hotel has 110 rooms, including 6 suites, new generation of elegant and comfortable N'room design. For your business or leisure stays, our meeting rooms, restaurant, bar and pool welcome you in the most beautiful Benin tradition

Book a 4-star room at Novotel Cotonou Orisha and enjoy Accor comfort just a short walk from the beach and Cotonou Airport The fully refurbished Novotel Cotonou is the ideal stay, comfortable and relaxing, great for your business and leisure needs and just 5 minutes from the airport and 10 minutes from the city center

Fully refurbished, located near the airport and the beach, Novotel Cotonou is ideal for your business or leisure stays

Welcome to the Novotel Cotonou, a very special place in Cotonou. It's just had a complete designer makeover and has lots of amenities to suit your needs.

AMRANI NORDINE, Hotel Manager

ALLSAFE approved hotel

Hotel extras

Near the airport and Cotonou beach
Comfortable rooms with unlimited WiFi and air conditioning
Five conference and seminar meeting rooms
An international restaurant
An outdoor swimming pool

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Room

Superior room, 1 king-sized bed

2 persons
24 m² / 258 sq ft

Bedding 1 x King size bed(s)
Accessible room

Room

Superior Room with 2 single beds

2 persons
24 m² / 258 sq ft

Bedding 2 x Single bed(s)

Hotel location

Novotel Cotonou Orisha

Boulevard de la Marina, 08 BP 0929
0 COTONOU
Benin

GPS:6.348814, 2.401088

+229 21 30 56 62

+229 21 30 41 88

OCBN

Railway station

Access: 6 km / 3.73 mi

Hotel services

Check-in from 12:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Shuttle
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

PENDJARI

Non contractual photo

Air conditioning and terrace

BAR TERRASSE PISCINE

Non contractual photo

Our guest reviews

5 Star Price 2 Star Service and Experience

Aditya K 5/30/2023 TripAdvisor review

Terribly designed rooms with open wash basin and shower. No privacy at all and extremely inconvenient if 2 people are staying in a room. In addition our room was in a terrible condition too. Broken bed side reading lamp and several stains on the ceiling. Upgradation required urgently. Overall Property is nice but the working staff are quite rude and unaccommodating. Lots of training required. Very few options for vegetarians and its quite inconvenient. Quality of Food and Training Level of Staff definitely needs to improve if they want to host global travelers.

Dear Sir/Madam, Thank you for taking the time to tell us about your experience. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At our hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nordine AMRANI General Manager.

Clean and comfy

Mme Z. Business - 4/13/2023 Confirmed reviews ALL

Extremely satisfied with the service

Dear Madam Goulynan Nadege Plegnon, We very much appreciate your comments regarding your stay at the Novotel Cotonou Orisha. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nordine AMRANI General Manager.

Good stay but for the air conditioner

Uzoamaka B. Business - 4/1/2023 Confirmed reviews ALL

The Air-conditioner kept tripping off

Dear Mme UZOAMAKA GERTRUDE B., Thank you for taking time to tell us about your experience with us at Novotel Cotonou. We are glad to read that you had a good stay; the rest of the content was well noted as well and we apologise for the inconvenience caused. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Investiagtion was made as well and it was a matter a setting. Kindly not hesitate next time while in house to contact reception for any assistance you may require; We appreciate your sharing your concerns, and we look forward to welcoming you again soon. Sincerely, Nordine AMRANI Directeur Général des hôtels.

Nice hotel with a spa

VioletPurpl Business - 1/30/2023 TripAdvisor review

One of the best hotels in Cotonou. There is a free shuttle from the airport. You have to wait for a while and it shows up. The hotel is just a few minutes drive from the airport, across from the US embassy. The hotel is situated behind gates next to the Ibis hotel. There is a spa and a gym by the gate. Maria at the front desk speaks English well and is very nice. Some staff’s English is limited and they are not as friendly. There is an ATM behind the front desk and the charge is 3,650 CFA a transaction. The hotel changes US dollars at 551 CFA, which is not a good rate. Room is comfortable with a king size bed. There is a small refrigerator in the room, but the one in my room did not keep stuff so cold. You get a daily small water bottle. The room gets cleaned daily. My shower did not drain well. Staff does not leave extra toilet paper but if you call they will bring you a roll quickly. Breakfast has a nice spread of hard-boiled eggs, rice, pasta, chicken, omelette station, crepe, bread, pastries, fruit, yogurt, etc. There is a coffee machine but at times it does not work and the coffee is not that good. Staff does not speak English well but guests are happy to help translate. If you are in a hurry staff will provide a to go container to take your food, though they do not have disposable forks or cups. Services at the spa are much more expensive than you can get outside of the hotel. I found a spa by the Erevan supermarket with good rates. A facial is about $55 and a massage around $75. Staff does not speak English, except for the receptionist. Make sure to ask for 10 percent discount for Novotel guests. The large Erevan supermarket is about a mile away. The store has imported French products, it is sort of like a Target, with some household goods. Prices are equivalent to US prices. I would stay here again when in Cotonou.

Dear Sir/Madame, Thank you for taking the time to tell us about your experience with us. We appreciate it as it helps us to excel. Content has been also shared with the entire team; We are glad to read that you enjoyed your stay and you find our hotel as one of the best in Cotonou. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nordine AMRANI General Manager.

Excellent hôtel in Cotonou

Betty A Business - 10/26/2022 TripAdvisor review

Excellent hotel in Cotonou and the hotel staff is very dedicated and welcoming. It’s a marvellous experience. Eurydice, Maria, Marcellin and the whole team will make the experience incredible. The facilities and rooms are nice and the location is good within Cotonou.

Dear Madame Yvette, We very much appreciate your comments regarding your stay at Novotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. We am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nordine AMRANI General Manager.

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

122 reviews 9.6/10 Location
127 reviews 8.5/10 Room
579 reviews 9.3/10 Service
9 reviews 7.5/10 WiFi
256 reviews 8.8/10 Food
207 reviews 9.9/10 Vibe
58 reviews 8.8/10 Amenities
51 reviews 8.1/10 Breakfast

Our other establishments nearby

ibis Cotonou 2 stars

Customer review rating (ALL Rating) 4.2/5 (161 reviews)

At 89 m

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Sofitel Cotonou Marina Hotel & Spa (Opening November 2023) 5 stars

At 886 m

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All our hotels in Cotonou

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.