ibis Cotonou 2 stars

Customer review rating (ALL Rating) 4.0/5 388 reviews

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Description

Hotel extras

  • Hotel near the airport, Embassies, International Organizations & Ministries

  • Hotel located 10 minutes from the city center and Business district

Our accommodation(s)

Book this hotel
Room 1

Room

Room with a double bed featuring the new bedding

The new ibis room is equipped with the new Sweet Bed by ibis bedding and offers the ultimate in comfort, with a large bed, desk, Internet, parquet floor, LCD flat-screen TV with all the main channels and a bathroom.

Max. number of persons
2
Area
From 16 / 172 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • 22'/56 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Self-closing rooms
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
  • 2 pers. max
  • 16 / 172 sq ft
  • Bedding 1 x Double bed(s)

Hotel location

ibis Cotonou

Boulevard de la Marina, 08 BP 0929
08 BP 0929 COTONOU
Benin

GPS:6.349573, 2.401333

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service
  • COO
  • APT INT COTONOU

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 101 rooms
  • 3 rooms for people with reduced mobility
  • 74 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

  • English
  • French

Reduced mobility Facilities

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Currency exchange

  • Currency exchange

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Well-being

NOVOTEL POOL

  • Outside

NASSED FITNESS

  • On site
  • Hammam
  • Jacuzzi/Whirlpool bath
  • Sauna room
  • Solarium / UV
  • Tanning Salon
  • On site
  • Indoor parking
  • Private
  • Parking opened 24/7
  • Max Limited Height:

Security

  • Well-lit parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

RESTAURANT

Non contractual photo

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace
  • Meals by the swimming Pool

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Linger over your meal as your stay unfolds and discover a world of taste sensations on the menu at ibis restaurants...

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  388 reviews

Customer review rating 2.5/5

Elena B. Solo - Confirmed reviews ALL

Dear Madam Elena B., Thank you for your feedback regarding your recent stay. We appreciate your positive comments about our location and staff. However, we acknowledge your concerns about the upkeep of the facilities. The content was well noted and we would like to assure you that, measures are already in place to improve facilities and deliver the best experience for all our guests. Sincerely, ibis Cotonou

Customer review rating 4.0/5

Abdul R. O. Couples - Confirmed reviews ALL

Dear Mr. Abdul R. O., Thank you for taking the time to share your feedback regarding your recent stay at ibis Cotonou. We are delighted to hear that you enjoyed our prime location, the friendliness of our staff, and the overall pleasant experience during your visit. It is always encouraging to know that our efforts in maintaining clean rooms and providing a nice breakfast are appreciated by our guests. Regarding your observation about luggage assistance, we appreciate your perspective. Your feedback is invaluable as it allows us to reflect on our services and policies to enhance guest experiences in the future. We also take the opportunity to inform you that the ibis brand does not have luggage porter. However, it will be a pleasure always to welcoming you. We look forward to welcoming you and your wife back for your next visit. Thank you for choosing ibis Cotonou. Best regards, ibis Cotonou

Customer review rating 4.5/5

Sean J. B. Business - Confirmed reviews ALL

Dear M. Sean J. B., Thank you for your kind words regarding our location and the friendliness of our staff. We are pleased to hear that you enjoyed the spacious lobby and had access to the Novotel swimming pool. Your feedback is greatly appreciated. Best regards, ibis Cotonou

Customer review rating 5.0/5

Emily W. Business - Confirmed reviews ALL

Dear Madam Emily W., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you appreciated our convenient location, helpful staff, and the meals at our restaurant. Your satisfaction is our priority, and we look forward to welcoming you back soon. Best regards, ibis Cotonou

Customer review rating 5.0/5

Lucrece A. P. Business - Confirmed reviews ALL

Dear Madam Lucrece A. P., Thank you for sharing your positive experience with us. We are delighted to hear that you found our service professional and our staff friendly and helpful. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, ibis Cotonou

Dear Madam Elena B., Thank you for your feedback regarding your recent stay. We appreciate your positive comments about our location and staff. However, we acknowledge your concerns about the upkeep of the facilities. The content was well noted and we would like to assure you that, measures are already in place to improve facilities and deliver the best experience for all our guests. Sincerely, ibis Cotonou

Customer review rating 4.0/5

Abdul R. O. Couples - Confirmed reviews ALL

I spent 4 nights in August, 2026 for a business visit along with my wife and every aspect of our stay was pleasant . Not our first time though, and like every other previous visits, it was a great pleasure, clean rooms, nice breakfast and serene environment. I however noticed a silent policy of the hotel of not assisting guests with luggage no matter the volume or weight and you have to deal with your luggage by yourself. I may be wrong but what kept racing through my mind was, what if it were an elderly guest, or an indisposed guest, would the situation still be the same? Nonetheless, I still look forward to more visits and definitely, it's IBIS COTONOU for me anytime.

Dear Mr. Abdul R. O., Thank you for taking the time to share your feedback regarding your recent stay at ibis Cotonou. We are delighted to hear that you enjoyed our prime location, the friendliness of our staff, and the overall pleasant experience during your visit. It is always encouraging to know that our efforts in maintaining clean rooms and providing a nice breakfast are appreciated by our guests. Regarding your observation about luggage assistance, we appreciate your perspective. Your feedback is invaluable as it allows us to reflect on our services and policies to enhance guest experiences in the future. We also take the opportunity to inform you that the ibis brand does not have luggage porter. However, it will be a pleasure always to welcoming you. We look forward to welcoming you and your wife back for your next visit. Thank you for choosing ibis Cotonou. Best regards, ibis Cotonou

Customer review rating 4.5/5

Sean J. B. Business - Confirmed reviews ALL

Hotel is well located, spacious lobby. Very friendly staff, access to Novotel swimming pool

Dear M. Sean J. B., Thank you for your kind words regarding our location and the friendliness of our staff. We are pleased to hear that you enjoyed the spacious lobby and had access to the Novotel swimming pool. Your feedback is greatly appreciated. Best regards, ibis Cotonou

Customer review rating 5.0/5

Emily W. Business - Confirmed reviews ALL

The hotel is convininetly located so it's easy to move around. The hotel staff are always available and helpful and I also enjoyed the meals at the restaurant. My room was very neat and clean. Thank you team ibis Cotonou.

Dear Madam Emily W., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you appreciated our convenient location, helpful staff, and the meals at our restaurant. Your satisfaction is our priority, and we look forward to welcoming you back soon. Best regards, ibis Cotonou

Customer review rating 5.0/5

Lucrece A. P. Business - Confirmed reviews ALL

I had an excellent experience overall. The service was professional, smooth, and well organized. The staff were friendly, helpful

Dear Madam Lucrece A. P., Thank you for sharing your positive experience with us. We are delighted to hear that you found our service professional and our staff friendly and helpful. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, ibis Cotonou

Customer review rating 5.0/5

Mahmoud A. F. Business - Confirmed reviews ALL

I had a wonderful stay at ibis Cotonou. The hotel is well located, making it convenient for both business and leisure activities. The staff were exceptionally welcoming, professional, and always ready to help with a smile. The room was clean, comfortable, and well maintained throughout my stay. I also appreciated the quality of the breakfast and the overall atmosphere of the hotel. The service was efficient, and I felt genuinely valued as a guest. Thank you to the entire team for providing such a pleasant experience. I would be happy to stay here again and would definitely recommend ibis Cotonou to friends, family, and colleagues.

Dear Mr Mahmoud A. F., Thank you for taking the time to share your positive feedback regarding your recent stay at ibis Cotonou. We are delighted to hear that you found our location convenient for both business and leisure purposes. It is gratifying to know that our staff's welcoming demeanor and professionalism contributed to your overall experience. We are also pleased that you enjoyed the cleanliness and comfort of your room, along with the quality of our breakfast offerings. Your kind words about our efficient service and the atmosphere of the hotel are greatly appreciated, as we strive to make every guest feel valued and at home. We look forward to welcoming you back in the future and appreciate your willingness to recommend our hotel to others. Goodbye, ibis Cotonou

Customer review rating 4.0/5

Morufu O. R. Business - Confirmed reviews ALL

It was a good experience. The front desk staff were courteous. The breakfast food are good but usually not enough, especially if guests are many at the same time.

Customer review rating 4.5/5

Mary L. Solo - Confirmed reviews ALL

Initially, I was placed on a floor that was having extensive construction done and paint fumes were too much for me to handle, so I was moved to another room. After the move, it was great! I slept better at Ibis than at Novotel.

Dear Madam Mary L., Thank you for your positive feedback. We are pleased to learn that your stay improved after your room change and that you found your comfort optimal. We appreciate your understanding regarding the ongoing works and hope to welcome you back soon. Sincerely, ibis Cotonou

Customer review rating 4.5/5

Shyaka P. N. Business - Confirmed reviews ALL

The overall I received a good survice in general but in Floor 3 some construction was going on and that was noise and disturbing.

Dear Mr. Shyaka P. N., Thank you for your feedback. We are pleased to learn that you enjoyed our service. We apologize for the inconveniences caused. Your comfort is important to us, and we take note of your comment. We look forward to welcome you again. Sincerely, ibis Cotonou

Customer review rating 4.0/5

Frederik C. M. Business - Confirmed reviews ALL

Nice IBIS. Very friendly staff. Clean hotel. All one expects from an IBIS. Novotel next door has a good restaurant and a swimming pool accessible to IBIS guest.

Dear M. Frederik C. M., We thank you for your positive feedback regarding your stay with us. We are delighted to know that you appreciated the cleanliness of our hotel as well as the hospitality of our staff. Your comments on the proximity of the facilities are also greatly appreciated. Sincerely, ibis Cotonou

Customer review rating 5.0/5

Wilson O. Solo - Confirmed reviews ALL

very comfortable

Dear Mr. Wilson O., We sincerely thank you for your positive comments regarding your stay at ibis Cotonou. We are pleased to hear that you found our facilities comfortable. Your satisfaction is our priority. Sincerely, ibis Cotonou

Customer review rating 4.5/5

Piyush N. Business - Confirmed reviews ALL

Rooms were a bit small, but they were comfortable

Cher M. Piyush N., Nous vous remercions pour vos commentaires positifs concernant l'emplacement de notre hôtel et le confort de nos chambres. Nous prenons note de votre remarque et nous espérons vous accueillir à nouveau pour un séjour tout aussi agréable. Cordialement, ibis Cotonou

Customer review rating 2.0/5

Muhammad S. A. Business - Confirmed reviews ALL

Serving water bottle once when you checkin should be improved, hotels worldwide provide atleast 2x500ml per day in the room. Similarly during my stay not once the towels were replaced with clean one

Dear M. MUHAMMAD S. A., Thank you for taking the time to tell us about your experience with us. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At our hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that the appropriate measures have been taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Cotonou

Customer review rating 4.5/5

Malick I. N. Business - Confirmed reviews ALL

Nice place, safety, very confortable room but it's a bit small. Delicious and various food. Polite and welcoming staff.

Dear Mr Malick I. N., Thank you for your positive feedback regarding your stay at ibis Cotonou. We are pleased to hear that you found our location safe, enjoyed our diverse food options, and appreciated the service from our staff. We acknowledge your comment about room size and will take it into consideration. Best regards, ibis Cotonou

Customer review rating 4.0/5

Babacar A. B. Business - Confirmed reviews ALL

Efficient. Pleasant. And the staff were great.

Cher Mr Babacar A. B., Nous vous remercions pour votre retour positif. Nous sommes ravis d'apprendre que votre séjour a été agréable grâce à notre emplacement, au confort de nos installations et à la qualité de notre service. Votre satisfaction est notre priorité. Cordialement, ibis Cotonou

Customer review rating 4.0/5

Muaad B. Business - Confirmed reviews ALL

it was probably the best hotel in all of Benin, but the bar is already low. unfortunately we tried three rooms until we settled on the forth; all three had a really bad smell (cockroach smell) and it was repulsive. the forth room was great, good bed and bedding, great bathroom and AC. the location to the airport is very nearby and including the shuttle service it was good combo. the breakfast was kind of meh, no egg corner and only a handful of dishes to choose from.

Dear Mr Muaad b., Thank you for taking the time to share your experience at ibis Cotonou. We are pleased to hear that you appreciated our convenient location and the quality of your fourth room. However, we sincerely apologize for the issues you have faced in the initial rooms. Your feedback regarding the breakfast offerings has also been noted, and we appreciate your insight. We strive to provide a comfortable stay and your comments will be taken into consideration as we continue to enhance our services. Thank you once again for your valuable feedback. Best regards, ibis Cotonou

Customer review rating 4.5/5

Eseroghene A. Solo - Confirmed reviews ALL

It was a refreshing time

Dear Mr. Eseroghene A., Thank you for sharing your positive experience. We are delighted to hear that you had a refreshing time during your stay. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, ibis Cotonou

Customer review rating 5.0/5

Emmanuel E. E. Couples - Confirmed reviews ALL

My experience was great. The service was excellent.

Cher MR Emmanuel E. E., Nous vous remercions sincèrement pour vos commentaires positifs. Nous sommes ravis d'apprendre que notre emplacement et la qualité du service ont contribué à rendre votre séjour agréable. Votre satisfaction est notre priorité. Cordialement, ibis Cotonou

Customer review rating 3.5/5

Mawusi G. A. Business - Confirmed reviews ALL

It was great, however, the room was relatively small in size, and there were no kettles or breakfast items. Also the menu was not very African or diversified.

Dear Ms Mawusi G. A., Thank you for your feedback. We appreciate your comments regarding the room size and amenities. Our hotel aims to provide a diverse menu, and we will consider your suggestions for improvement in our offerings. Your insights are valuable to us. Best regards, ibis Cotonou

Customer review rating 4.0/5

Faleke O. Families - Confirmed reviews ALL

We had fun and enjoyed our stay,just that we couldnt get good foods.Rooms were very neat

Dear Mr Faleke O., Thank you for your positive feedback. We are delighted to hear that you found our rooms clean and enjoyed your stay. We appreciate your comments regarding the food options, which will be reviewed as we strive to enhance our guests' dining experience. Best regards, ibis Cotonou

Other web-users rate our hotel

  • 98 reviews 9.6/10 Location
  • 194 reviews 5.1/10 Room
  • 247 reviews 8.7/10 Service
  • 12 reviews 7.5/10 WiFi
  • 96 reviews 5.9/10 Breakfast
  • 93 reviews 4.8/10 Comfort
  • 71 reviews 4.6/10 Cleanliness
  • 54 reviews 6.5/10 Food

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