ibis Cotonou

ibis Cotonou 2 stars

Customer review rating (ALL Rating) 4.2/5 162 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Hotel near the airport, Embassies, International Organizations & Ministries

  • Hotel located 10 minutes from the city center and Business district

Hotel location

ibis Cotonou

Boulevard de la Marina, 08 BP 0929
08 BP 0929 COTONOU
Benin

  • By plane

    APT INT COTONOU At 2km / 1.24 miles - Shuttle free

GPS:6.349573, 2.401333

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

RESTAURANT Non contractual photo

Linger over your meal as your stay unfolds and discover a world of taste sensations on the menu at ibis restaurants...

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room with a double bed featuring the new bedding

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft

Our guest reviews

Our guest reviews for
ibis Cotonou

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  162 reviews

TripAdvisor Rating  4.0/5  286 reviews

Certificate of excellence 2022

good experience, friendly staff

Customer review rating 4.0/5

Marco W. Business - Confirmed reviews ALL

I liked my stay - staff were friendly, the room was spacious enough. When there was a problem with the air conditioner (leaking) this was solved immediately.

Customer review rating 4.5/5

Ashok K. S. Business - Confirmed reviews ALL

Have been staying here for last 4 years. Staff is very good.

Clean, calm, well laced

Customer review rating 5.0/5

Vaibhav S. Business - Confirmed reviews ALL

Excellent

Needs renovation

Customer review rating 2.0/5

Macoumba Business - Confirmed reviews ALL

Staff is nice enough. However, building is falling apart. Room keyless access is not working properly. Only 1 power outlet available in the room (and 1 in the bathroom)

Dear Mr. MACOUMBA T., Thank you for taking the time to tell us about your experience at the ibis Cotonou. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. The content has been well noted; Please rest assured that the appropriate measures have been taken to address issues. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stéphane Jamin. General Manager.

Good stay

Customer review rating 4.0/5

Arthur N. Business - Confirmed reviews ALL

Caring staff. Really appreciated.

Dear Mr. EDDY K., We very much appreciate your comments regarding your stay at the ibis Cotonou. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane Jamin. General Manager.

Customer review rating 4.0/5

Margareta Solo - Confirmed reviews ALL

Very pleasant and service minded staff.

Dear Madam MARGARETA A., We very much appreciate your comments regarding your stay at the ibis Cotonou. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane Jamin. Directeur Général des hôtels.

Was a good stay. I enjoyed the facilities you have

Customer review rating 4.5/5

Joseph E. Couples - Confirmed reviews ALL

I enjoyed my stay. I like the comfort i get from your bed and the breakfast.

Dear Mr. JOSEPH E., We very much appreciate your comments regarding your stay at the ibis Cotonou. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane Jamin. General Manager.

Good location, decent hotel.

Customer review rating 2.5/5

Atul D. Business - Confirmed reviews ALL

The location is good. The overall complex is also nice. The service needs to improve. At least put a kettle in the room. It's a basic thing. There was no water in the room, which is again a basic detail. Guest can't be expected to run to the reception for water everytime he runs out of water.

Dear Mr. Atul D., Thank you for taking the time to tell us about your experience at the ibis Cotonou. We are sorry that your experience did not meet your expectations; At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Regarding the kettle machine, we would like to inform you that this is not part of the ibis standard; bottle of water is placed in every room at arrival. Kindly not hesitate next time while in house to contact our reception for every assistance you may require. We appreciate your sharing your concerns, and it is our hope to welcoming you again. Sincerely, Stéphane Jamin. General Manager.

Good stay, very friendly, accommodating, caring staff

Customer review rating 5.0/5

Fabrice Business - Confirmed reviews ALL

very friendly, accommodating, caring staff

Dear Mr. Fabrice Mr B., We very much appreciate your comments regarding your stay at the ibis Cotonou. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane Jamin. General Manager.

Well located and good stay

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

There was no major incident, except the light offs. The staff did a great job in meeting our expectations.

Dear Madam Abla A., We very much appreciate your comments regarding your stay at the ibis Cotonou. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane Jamin. General Manager.

Fairly good

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

Not bad

Dear Mr. THIAM L., Thank you for taking the time to share your feedback. We appreciate it as it helps us to improve. The content has been well noted and we apologize for the inconvenience caused you. We hope to welcome you back to our hotel very soon! Sincerely, Stéphane Jamin. General Manager.

Great service!

Customer review rating 5.0/5

Ak Business - Confirmed reviews ALL

Mr Camille was great, helpful.

Dear Mr. ALAIN K., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. The rest of the content was well noted as well and we apologize for the inconvenience caused you. Sincerely, Stéphane Jamin. General Manager.

Excellent ambiance

Customer review rating 5.0/5

Vaibhav S. Business - Confirmed reviews ALL

Its maintained well, clean and green outside, gym with waterbody was great. It’s beautiful

Dear Mr. Vaibhav S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Stéphane Jamin. General Manager.

Well located

Customer review rating 4.0/5

A. I. A. Business - Confirmed reviews ALL

Very good experience

Dear Mr. IBRAHIM A. A., We very much appreciate your comments regarding your stay at the ibis Cotonou. We were glad to read that you had a very good experience with us. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The rest of the content is well noted as well and we apologize for every inconvenance caused you. Thank you again for sharing your experience, and we look forward to welcoming you soon again. Sincerely, Stéphane Jamin. Directeur Général des hôtels.

Excellent place for business users

Customer review rating 4.0/5

I. E. Business - Confirmed reviews ALL

Nice place to enjoy work and fun

Dear Mr. E. I., We very much appreciate your comments regarding your stay at the ibis Cotonou. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stéphane Jamin. Directeur Général des hôtels.

Excellent for business users

TripAdvisor rating 4.0/5

91islame Business - TripAdvisor review

Very nice hotel for business users I enjoyed my stay at very clean room. But room size is rather compact. Swimming pool is shared with novotel Gym is shared with novotel Reception people are so supportive and welcoming

Dear Sir/Madam, Thank you for your review of our hotel after your stay with us! We very much appreciate the time you have taken to write your comments and we are glad to read that our hotel is very nice and excellent for business. Thank you again for sharing your experience, and we look forward to welcoming you soon. Sincerely, Stéphane Jamin. General Manager.

Well located

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Staffs are rude

Dear Mr. Mustapha Gulak A., Thank you for taking the time to tell us about your experience with us. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. The content will be shared with our team; An email has been sent to you as well to best understand what has happened. Kindly rest assured that measures has been taken to address the issus raised and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stéphane Jamin. General Manager.

IBIS Cotonou

TripAdvisor rating 4.0/5

mbonzib Business - TripAdvisor review

Very good hotel with friendly and helpful staff who are always at your service. Highly recommended to travelers especially on business trips. Internet is excellent I had no problems with connections. Thank you Ibis Management and staff.

Dear client mbonzib, We thank you for your rewarding rating and comments following your stay at Ibis Cotonou. It is with great pleasure that we will share your appreciations on our frame, services, and staff with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to offer you an impeccable service. We will be honored to see you soon, why not by taking advantage of our offers for the holiday season. We take this opportunity to send you our best wishes for the year 2020. Regards. Eric HOUOT General manager

Very pleasant experience

TripAdvisor rating 5.0/5

wilburmiller Solo travel - TripAdvisor review

The room and food were excellent and the staff, some, though not all of whom speak English, were especially helpful. For example, when I had to fly from Cotonou early in the morning, the desk clerk found someone to drive me to the airport in the shuttle. They might have said, too early, we will call a cab. But they went out of their way to accommodate their needs. I strongly recommend the Ibis Cotonou.

Dear Guest, We thank you for your comments regarding your stay at IBIS Cotonou. It is a great pleasure to receive such compliments. We will, for sure share these comments with our team. Your satisfaction is the best reward for us as we work day after day to offer impeccable service. Looking forward to welcoming you again at IBIS Cotonou. Yours sincerely. Eric HOUOT General Manager

Good location

TripAdvisor rating 3.0/5

SaiRamNilgiri Solo travel - TripAdvisor review

nice hotel, away from the madness of the city centre. u can get a taxi moto for CFA300 to get to the centre. Nice room, clean, good breakfast and buffet dinner. The male reception staff are better than the female staff.

Dear Guest, We thank you for your comments regarding your stay at IBIS Cotonou. It is a great pleasure to receive such compliments. We will, for sure share these comments with our team. Your satisfaction is the best reward for us as we work day after day to offer impeccable service. Looking forward to welcoming you again at IBIS Cotonou. Yours sincerely. Eric HOUOT General Manager

Our most recent 20 reviews

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