ibis Cotonou 2 stars

Customer review rating (ALL Rating) 4.0/5 303 reviews

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Boulevard de la Marina, 08 BP 0929, 08 BP 0929 COTONOU, Benin

Description

Hotel extras

  • Hotel near the airport, Embassies, International Organizations & Ministries

  • Hotel located 10 minutes from the city center and Business district

Our accommodation(s)

Room

Room with a double bed featuring the new bedding

  • 2 pers. max
  • 16 m² / 172 sq ft
  • Bedding 1 x Double bed(s)
See availabilities

Hotel location

ibis Cotonou

Boulevard de la Marina, 08 BP 0929
08 BP 0929 COTONOU
Benin

GPS:6.349573, 2.401333

Telephone
Fax +229 21 30 56 78

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service

RESTAURANT

Non contractual photo

Linger over your meal as your stay unfolds and discover a world of taste sensations on the menu at ibis restaurants...

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  303 reviews

Customer review rating 3.0/5

Ahmed S. Friends - Confirmed reviews ALL

Clean environment/facility. Nice, friendly and professional staff. A dangerous, to be more precise a very dangerous situation with the hot water in the shower ( it goes from normal to dangerously/extremely hot; this can/may cause severe burns) this situation should be looked into asap. The placement of the electrical outlet should also be looked into( in my opinion the location is not convenient for multi purpose use; since there’s only one in the room. It is possible that I missed others.

Customer review rating 2.0/5

Michiel A. Business - Confirmed reviews ALL

Great location and comfortable rooms, quite location, working aircon. Great that you can use the restaurant and gym and pool from Novotel. Unfortunately there is a structural warm water problem in most rooms which I noticed on a previous stay as well. You have to open the hot taps about 10 minutes before you shower so you can actually get warm water, but it doesnt always work. The beds are getting too soft now, the mattress topper also needs replacement. The Gym unfortunately opens too late in the morning to utilise before work, while in the afternoon its too warm to use. The aircon in this building doesnt work that well. The pool is also too warm to do serious exercise.

Cher M. Michel Arnold, Nous vous remercions d'avoir pris le temps de partager vos impressions concernant votre récent séjour parmi nous. Nous sommes ravis que vous ayez apprécié notre emplacement, le confort de nos chambres ainsi que l'accès aux installations du Novotel. Cependant, nous prenons note de vos commentaires concernant les problèmes structurels liés à l'eau chaude et à la qualité des matelas. Vos remarques sont importantes et ont été examinées par notre équipe. L'ensemble du contenu a été bien noté et nous vous rassurons que nous y travaillons afin d'offrir à nos clients la meilleur expérience souhaité. Nous vous remercions encore pour votre retour constructif, qui est précieux pour améliorer nos services. Cordialement, ibis Cotonou

Customer review rating 0.5/5

Ifechukwu M. Business - Confirmed reviews ALL

Your staff made errors in the calculation of the bills, and eventually didn't correct the errors, resulting in a wrong debit charge of N217,000 from my bank. It's a disaster.

Customer review rating 4.0/5

Awolope A. R. Business - Confirmed reviews ALL

excellent

Cher AWOLOPE A. R., Nous vous remercions pour vos commentaires positifs concernant notre emplacement et la qualité de nos services. Votre satisfaction est notre priorité et nous sommes ravis que vous ayez apprécié votre séjour. Cordialement, ibis Cotonou

Customer review rating 1.5/5

Lawe Y. Business - Confirmed reviews ALL

Poor infrastructure, no available active restaurant to meet needs of guest. Guests need to walk to Novotel to eat and get a conveyable area. Rooms needs change of showers ( shower is broken and low water pressure takes longer to shower), curtains, matrass and floor carpet. The floor carpet is damp and the AC vents need servicing for better cleaner air flow.

Chère Mme Lawe Y., Nous vous remercions d'avoir pris le temps de partager vos impressions. Nous sommes désolés d'apprendre que votre séjour n'a pas été à la hauteur de vos attentes. Votre retour concernant l'infrastructure de l'hôtel, ainsi que les équipements de la chambre, est pris très au sérieux. Nous apprécions vos commentaires sur la restauration et l’état des installations, et nous veillerons à les examiner attentivement pour améliorer l'expérience de nos futurs clients. Nous espérons avoir l'occasion de vous accueillir à nouveau pour une expérience plus satisfaisante. Cordialement, ibis Cotonou

Other web-users rate our hotel

  • 109 reviews 9.7/10 Location
  • 195 reviews 4.2/10 Room
  • 244 reviews 8.3/10 Service
  • 11 reviews 7.3/10 WiFi
  • 97 reviews 5.4/10 Breakfast
  • 97 reviews 4/10 Comfort
  • 59 reviews 3.4/10 Cleanliness
  • 52 reviews 5.3/10 Food

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