Banyan Tree Club & Spa Seoul

If I could give a half star this hotel would be 2.5. Poor is too harsh but it's a bit below average. So read my 3 as "a bit below average" Lets start with the good : This is a nice property with a fantastic view of the mountain and the city. It has some beautifully laid out rooms - we stayed in a Namsan Pool Suite which is on a corner and it has views over 2 full sides and a relaxation pool kept warm all day in the room. The gym is fantastic - 2 huge floors, smith machine, squat racks, two bench presses, big free weights area and what must be 20 Technogym machines plus a cardio floor. The spa was nice with great massage and there is a lovely patisserie in the club area. But if you are used to a normal 5 star experience you might find it a bit lacking. Service is pretty rigid with some odd aspects. At 800-1000 Euros per night depending on the day I'm used to hotels being pretty flexible with reasonable requests and they fall short here. So you can make up your own mind, here's what we didn't love. Property designs and location are great bit the hotel itself is a bit tired. Wooden panels in the rooms are chipped and cracked and it's not that many years from needing a refurb. This wouldn't have bothered me much to be honest it was the service that lost it 2 stars. Housekeeping could be a lot better - many surfaces were dusty, limescale on the bathroom fittings. Mini bar is basically empty - 2 beers, a sprite, a coke and a packet of Pringles. Reason is "We decided April to empty the mini bars and ask guests to use room service instead". Problem with that is when I asked to service for 2 beers they said it would be an hour as they were busy. Seems bizarre when a well stocked mini bar should make a fortune for a hotel and can make a stay more comfortable.Mini bar is unusually free but as there is nothing much in it thats not really a nice benefit. I would go back to a fully stocked and paid for ini bar There is no evening turn down service which I've never come across before in a hotel of this class. Maybe it's a Korean thing? I don't know. Asked Room service for 2 beers and some fries and they said "You cant have fries they are only on the menu along with a burger". Much discussion was had about this and in the end I said just charge me for the burger and fries and send the fries and only they insisted they would have to send the burger! Asked the bar for an Espresso Martini and was told they cant make one!! I asked if they had espresso, they do, do they have vodka, yes, do they have sugar syrup, do you have coffee liqueur , yes, can you combine them into an Espresso Martini? No we cant. Hmm! Asked at reception "Can I borrow some scissors please" - Answer "We have some but we are not allowed to lend them out. You can bring your item here and cut it in reception." Oh - do they think after spending 14000 Euros on 2 rooms for a week my goal is to steal them? Or might I hurt myself without supervision? Not sure. Moon bar on the roof is awful - much advertised and looks great in the pictures but it had awful furniture, terrible music and the twice we went absolutely no customers (presumably because of the other issues) So bear those things in mind and if you don't mind, you'll have a lovely stay, the view is fantastic (windows could do with a clean) and the pool rooms are a really special idea. We had a nice enough time but I wouldn't stay there again, I would try somewhere else.

I ordered the chorizo pizza as well as the hamburger. The pizza was probably one of the most delicious pizza I have ever tried. First off, they give a generous amount of cheese but the cheese doesn’t slide off, which is a huge plus. The chorizo is crispy and salty, so it really enhances the flavor of the pizza. The dough, however, is not necessarily the best; it is not really crispy but more to the thin side. The hamburger is definitely a more high quality burger; the burger tasted great and the bun was crispy.

Banyan Tree to the Christmas Christmas to the Banyan Tree Christmas season is coming and the popular ice link by Banyan Tree Oasis is opening. I look forward to seeing my children enjoying their best winter time in the resort. The night view of the hotel is beautiful.

Nous avions la chambre 315 dans le bâtiment en face du lobby. Elle est spacieuse, propre, sans vue particulière si ce n'est une vue sur un toit! La salle de bains ne se ferme pas. Nous avions demandé un extra-bed : 110 000 wons pour 1 nuit! Et 16500 wons pour une couette supplémentaire! Sachant déjà le prix de la chambre qui tourne autour des 300€ / 350€ par nuit. Autrement le service est top! Ils sont très gentils et serviables : service à la coréenne! Par contre cet hôtel est reculé de tout.... Donc au calme. Quand je retournerai à Séoul, je ne choisirai pas cet hôtel ... Nous pouvons trouver l'équivalent beaucoup moins cher.

J'y ai passé 2 nuits...Chambres très spacieuses (chaque chambre occupe un quart de la surface de l'étage de l'immeuble) et lumineuses, vue sur la nature et la forêt à l'Ouest, vue sur la ville au Nord, c'est un régal et un luxe inouï de pouvoir prendre sa douche en regardant la ville et sans vis à vis, spa dans la chambre au pied du lit....