Sofitel Hangzhou Yingguan Hotel

Customer review rating (ALL Rating) 4.8/5 58 reviews

Sofitel Hangzhou Yingguan
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+ 21 Services

Hotel extras

  • Close to the International Expo Center and Olympic Sports Center

  • Hangzhou is an ancient city located near the famous for Qiantang River and Hangzhou West Lake

  • Garden view rooms

  • Automatic window opening system

Hotel location

Sofitel Hangzhou Yingguan

No 485 Mingxing Road
Xiaoshan District
311200 hangzhou

Fax: (+86)0571/83583988

Check-in from 14h00

Check out up to 12h00

  • BUS:  762 / 713 / 725 Hipark

  • SUBWAY:  7 Mingxing Road

  • By plane

    HANGZHOU INTL AIR At 18km / 11.18 miles - Shuttle paying

  • By plane

    HANGZHOU INTL AIR At 18km / 11.18 miles - Shuttle paying

  • By car

    SHIXIN NORTH ROAD At 3.5km / 2.17 miles

  • By train

    HANGZHOUNAN RAILWAY At 6km / 3.73 miles

  • By train

    MINGXING ROAD At 0.5km / 0.31 miles

GPS:30.204858, 120.249931

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Each room has wireless BOSE audio, a Sofitel Mybed, and Pad control system. All rooms are equipped with complimentary instant coffee and tea bag, safe, multi-functional media players, satellite TV and wireless networks, etc. Coffee machines, Honeywell water purifiers, and Brand bathroom amenities are available in suite.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 1,450

  • Maximum capacity: 1600 people

  • Maximum banquet capacity: 810 people

Find out more

Our guest reviews for
Sofitel Hangzhou Yingguan

100% genuine reviews from our guests

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ALL Rating 4.8/5

58 reviews

Good Stay

Customer review rating 4.5/5

Yihan Business - 19/01/2022 Confirmed reviews ALL

everything was provided and breakfast was very well prepared.

Dear Mr. h., Thank you for taking the time to tell us about your experience at the Sofitel Hangzhou Yingguan. I am sorry that the breakfast area temperature did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Katherine He Guest Experience Manager Sofitel Hangzhou Yingguan

Good stay, clean and comfortable, variety options on TV programs, wonderful gym.

Customer review rating 4.5/5

Orange Solo - 30/11/2021 Confirmed reviews ALL

I would prefer to stay with Sofitel Yingguan again if come to Hangzhou, it is wonderful experience stay at level 32. I would spend more time in hotel gym for Yoga class, exercise or swimming. BTW, buffet is also good!

Dear Ms. Orange, Bonjour ! We very much appreciate your nice comments & so glad to hear that you enjoyed the wonderful experience with us at our 32F. I will definitely share your feedback with our team, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Wish you a great December! Sincerely, Sunny ZHANG Guest Experience Manager Sofitel Hangzhou Yingguan

Good stay

Customer review rating 4.5/5

Ann C. Solo - 08/11/2021 Confirmed reviews ALL

The staff and management at this hotel in Hangzhou are outstanding they have gone out of their way to always make me feel welcome, I would love for them to have some recognition for this. Times are tough I’m a westerner in China and we are sometimes not treated well due to the pandemic but this hotel and staff have gone. Above and beyond for me this is why I stay at the hotel it’s not that close to the things I want to do but I still stay here

Dear Ms. Ann C. Bonjour & Happy 28th Wedding Anniversary! We much appreciate that you taking the time to comment on your recent stay with us, especially such a nice comment. It is always a pleasure to see our guest enjoyed the stay with Sofitel Hangzhou Yingguan. It is not only westerner who are having a hard time dealing with the COVID-19 pandemic, but also Chinese people. However, China is an open and inclusive country, Accor is committed to this tradition. At AccorHotels we want our guests to feel welcome, feel heart-warmed and feel belong. We welcome every guest from all over the world. I believe through your comment, we made it. Ms. Ann C., your feedback has been our greatest recognition and encouragement, I have shared your feedback with our management team and all employees. Thank you again for sharing your experience, and we looking forward to see you soon. Sincerely, Sunny ZHANG Guest Experience Manager Sofitel Hangzhou Yingguan

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