Sofitel Hangzhou Yingguan

Customer review rating (ALL Rating) 4.6/5 354 reviews

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Description

Hotel extras

  • Close to the International Expo Center and Olympic Sports Center

  • Hangzhou is an ancient city located near the famous for Qiantang River and Hangzhou West Lake

  • Garden view rooms

  • Automatic window opening system

Our accommodation(s)

Hotel location

Sofitel Hangzhou Yingguan

No 485 Mingxing Road, Xiaoshan District
311200 HANGZHOU
China

GPS:30.204858, 120.249931

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  354 reviews

Take nice care when check-in in the evening

Customer review rating 4.5/5

Jason G. Families - Confirmed reviews ALL

Give babies helping nicely

Well located,Good stay

Customer review rating 5.0/5

Xia W. Business - Confirmed reviews ALL

Good service.

尊敬的王女士: 感谢惠赐有关下榻杭州英冠索菲特酒店的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Katherine He 宾客体验经理 杭州英冠索菲特酒店

Not far from the subway. Nice and cozy room.

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Smooth checkin. Was recognised as the gold member of the ALL program

尊敬的代先生: 感谢惠赐有关下榻杭州英冠索菲特酒店的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Katherine He 宾客体验经理 杭州英冠索菲特酒店

good stay

Customer review rating 4.5/5

Deniz K. Business - Confirmed reviews ALL

nice rooms, nice breakfast and great Spa

Dear Mr. k., We very much appreciate your comments regarding your stay at the Sofitel Hangzhou Yingguan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katherine He Guest Experience Manager Sofitel Hangzhou Yingguan

Very good

Customer review rating 5.0/5

Kristianto,llatan D. Couples - Confirmed reviews ALL

Miss Shine at the front desk has a sweet voice, strong business skills, and excellent language communication skills. She knows what I want. I am also very satisfied with the room. I will choose here next time.

Dear ibnu s., We very much appreciate your comments regarding your stay at the Sofitel Hangzhou Yingguan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Crescent Fan Guest Experience Manager Sofitel Hangzhou Yingguan

Other web-users rate our hotel

  • 1,064 reviews 9.6/10 Location
  • 1,827 reviews 9.5/10 Room
  • 3,062 reviews 9.2/10 Service
  • 12 reviews 8.8/10 WiFi
  • 1,284 reviews 9.9/10 Vibe
  • 1,122 reviews 9.7/10 Amenities
  • 745 reviews 8.9/10 Comfort
  • 705 reviews 9.6/10 Cleanliness

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