Ibis Styles Dresden Neustadt

Customer review rating (ALL Rating) 4.1/5 622 reviews

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Description

Hotel extras

  • Good access to public transportation

  • Spacious rooms perfect for families

  • non smoking hotel

  • Free Wi-Fi

  • Hotspot and historic old town within walking distance

Our accommodation(s)

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Room 1

Hotel location

Ibis Styles Dresden Neustadt

Fritz Reuter Strasse 21
01097 DRESDEN
Germany

GPS:51.073189, 13.741772

Access and transport

Hotel services

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On site
  • Pets welcome
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  622 reviews

Customer review rating 3.5/5

Christopher K. Couples - Confirmed reviews ALL

Dear Christopher, Thank you for taking the time to share your thoughts with us. We’re pleased you appreciated the creative design of your room and found the space comfortable for your stay. The inclusion of practical amenities like the cooling appliance and secure storage appears to have contributed positively to your experience. However, we sincerely regret that certain elements impacted your comfort during warmer moments. While our historic building’s architecture prioritizes natural ventilation through operable windows, we understand this might not always provide ideal conditions. Regarding the morning offerings, we’ll reinforce our quality checks to ensure consistent temperature standards. Finally, our team takes great pride in delivering attentive service, and we’re glad this aspect resonated with you. The vibrant Neustadt district’s central location indeed makes it easy to explore cultural landmarks like the Frauenkirche within walking distance. We hope we can welcome you back in the future. Best wishes, Ihr Team vom ibis Styles Dresden Neustadt

Customer review rating 0.5/5

Daniel H. Business - Confirmed reviews ALL

Dear Daniel, Thank you for taking the time to share your feedback. We sincerely apologize that your experience fell short in several areas. Our maintenance team has been alerted to address the bathroom maintenance concerns you described, and we’re reinforcing our housekeeping protocols to prevent oversights in room preparation. Regarding your ALL loyalty benefits, we confirm that point redemptions are fully supported at our property through all booking channels. Our front desk team receives regular training on program guidelines and we regret any confusion occurred during this process. Your feedback about staff interactions has been shared with our management team for immediate coaching opportunities. We value your Gold status and remain committed to making our loyalty members feel appreciated. We hope that we may have the occasion to welcome you back for an improved experience. Best regards, Ihr Team vom ibis Styles Dresden Neustadt

Customer review rating 2.0/5

Simon M. Business - Confirmed reviews ALL

Dear Simon, Thank you for sharing your point of view. We are pleased to know you found our breakfast offerings enjoyable, with its variety and quality meeting your preferences. That said, we sincerely apologize that your experience fell short in some areas. The comfort of our guests is our priority, and we regret any inconvenience caused by the room’s lighting and climate control. Our team is available around the clock to address such matters during your stay. Regarding housekeeping, we aim to maintain consistent standards and will review our procedures to better align with guest needs. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Ihr Team vom ibis Styles Dresden Neustadt

Customer review rating 2.5/5

Dmitry S. Families - Confirmed reviews ALL

Dear Dmitry, Thank you for taking the time to share your feedback. We sincerely apologize that your experience fell short in several areas. Our team takes pride in offering modern accommodations in Dresden’s vibrant Neustadt district, and we regret we didn’t meet our usual standards during your family stay. While our historic building’s character provides unique charm, we understand contemporary comfort expectations and will review your observations about room features and facilities. Regarding location, we’re pleased to be steps from cultural landmarks like the Frauenkirche while recognizing urban environments present occasional challenges. We hope that we may have the occasion to welcome you back for an improved experience. Best regards, Ihr Team vom ibis Styles Dresden Neustadt

Customer review rating 2.5/5

Daniel L. Solo - Confirmed reviews ALL

Dear Daniel, Thank you for taking the time to share details of your recent visit to our hotel. We are delighted to know you enjoyed the breakfast service and appreciated the efforts of our food and beverage team. Their dedication to starting your day right is something we take great pride in. That said, we sincerely apologize that your experience fell short in some areas. While our hotel is situated in the vibrant Neustadt district, known for its proximity to cultural landmarks and dining options, we regret any inconvenience you encountered. Our team continuously works to maintain our facilities, and your feedback helps us identify areas for attention. We also note your comments on value and will take them into consideration as we strive to enhance our offerings. The whole team hope to have the pleasure of seeing you again. Best wishes, Ihr Team vom ibis Styles Dresden Neustadt

Other web-users rate our hotel

  • 305 reviews 7.6/10 Location
  • 567 reviews 5.8/10 Room
  • 393 reviews 9.3/10 Service
  • 6 reviews 8.1/10 WiFi
  • 322 reviews 8.6/10 Breakfast
  • 313 reviews 4.9/10 Comfort
  • 246 reviews 5.9/10 Cleanliness
  • 144 reviews 2.3/10 Amenities

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