Mercure Trabzon Hotel 5 stars

Customer review rating (ALL Rating) 4.7/5 173 reviews

Mercure Trabzon Hotel - Image 1
Mercure Trabzon Hotel - Image 2
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Mercure Trabzon Hotel - Image 4

Description

Hotel extras

  • 4 km to international airport

  • Ballroom with maximum capacity of 900 people

  • 500 meters to Cevahir Shopping mall

  • Panoramic roof fitness centre, sauna and a swimming pool

  • Many rooms with sea view option

Our accommodation(s)

Book this hotel
Room 1

Enough space for two! Our Standard Room with twin beds offers plenty of space for a comfortable stay. Ideal for traveling with a friend, colleague or child. The room has everything you need, whether it be for a relaxing break or productive work.

Max. number of persons
3
Area
From 29 / 312 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

  • 3 pers. max
  • 29 / 312 sq ft

Superior room with 1 queen-size bed, cozy and spacy 29 sqm room offers you all you need.

Max. number of persons
3
Area
From 29 / 312 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Superior room with 2 single beds, cozy and spacy 29 sqm room offers you all you need.

Max. number of persons
2
Area
From 29 / 312 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Enjoy the extra comfort during your stay: Sea view, tea station, slippers, bathrobe, extra amenities, bottled water as a compliment. Suite of 48 m2 has two separate zones: a bedroom with a queen-size bed and a lounge area with a sofa and working place.

Max. number of persons
4
Area
From 48 / 516 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

King size with Sea View. There are 1 King size bed, 2 armchair and 1 dining room.

Max. number of persons
4
Area
From 75 / 807 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Hotel location

Mercure Trabzon Hotel

Yalincak Mah, No 50 Rize Caddesi Ortahisar
TRABZON
Turkey

GPS:40.98236, 39.82853

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Bar
  • Meeting rooms
  • TRABZON INT AIRPORT Additional charge
  • TZX Additional charge

Catering

One Restaurant

One Bar

Business

One Meeting room

M' CUISINE RESTAURANT & TERRACE

At Mercure Trabzon Hotel the guests are presented a selection of traditional local and contemporary cuisine. You can enjoy the delicacies of local cuisine with the international fusion for you and your valued guests in Trabzon

Cooking style
International
Capacity
200
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Pet allowed
  • Non Smoking Area
  • Terrace

Payment

  • Cash
  • Credit card
  • Other

Accommodate food

  • Brunch
  • Children menu
  • Gluten-free menu
  • Halal menu
  • Vegetarian menu

At Mercure Trabzon Hotel the guests are presented a selection of traditional local and contemporary cuisine. You can enjoy the delicacies of local cuisine with the international fusion for you and your valued guests in Trabzon

After a day of meetings or sightseeing nothing beats a Cup of coffee or healthy drinks alonge with freshly squeezed juices and cocktails with light meal menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  173 reviews

Customer review rating 5.0/5

Syed F. A. Families - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.5/5

Besher A. Families - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.0/5

Rayan H. Couples - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 5.0/5

Naveed S. Couples - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 3.0/5

Antonio S. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.5/5

Besher A. Families - Confirmed reviews ALL

Was nice, calm, clean, and there was spacious space in the room

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.0/5

Rayan H. Couples - Confirmed reviews ALL

Very good stay but the hotel did not upgrade my room although I am a platinum member. The amenities are very good and the welcome package as well.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 5.0/5

Naveed S. Couples - Confirmed reviews ALL

All staff were awesome

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 3.0/5

Antonio S. Couples - Confirmed reviews ALL

The location is a problem, not been at a walking distance to anywhere. 10 min taxi to airport and 25 to town, not close to any beach or decent restaurant. The facility was excellent, clean and tastefully appointed. Superb staff. The hotel, the restaurant and “bar” are alcohol free and it should be indicated on the hotel description

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 5.0/5

Teona D. Business - Confirmed reviews ALL

Hotel is very well located, its new, stylish and has nice breakfasts

Dear Teona D., We very much appreciate your comments regarding your stay at the Mercure Trabzon Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 5.0/5

Mohamed A. Couples - Confirmed reviews ALL

Nice

Customer review rating 3.5/5

Mustafa Y. Y. Business - Confirmed reviews ALL

otel çok kalabalıktı sanırım, yandaki odada yabancı misafirlerin (Türkçe konuşmuyorlardı) baba ve çocuğun birbirlerine bağırtılarını aralıklarla yerimden zıplayarak duydum… Sadece kendileri olduğunu zannedip ortada saygısızca gürültü yapan tiplerdi muhtemelen… (alışmışlık da olabilir- nasıl olsa para bende kimse birşey söylemez uyarmaz mı acaba?)

Değerli Misafirimiz, Zamanınızı ayırıp otelimizle ilgili yorum yazdığınız için teşekkür ederiz! Bu tür eleştiriler sayesinde hizmet kalitemizi yükseltebiliyoruz. Misafirlerimize en iyi konaklama hizmetini sunmak isterken görülüyor ki bu sefer başarılı olamadık. Güveninizi tekrar kazanabilmek için bize bir şans verirseniz, diğer misafirlerimizin vazgeçemediği muhteşem konaklama deneyimlerini size de yaşatabilmek için elimizden geleni yapacağımızı garanti ederiz. Saygılarımızla,

Customer review rating 4.5/5

Ahmad A. Families - Confirmed reviews ALL

It was good experience , supported staff

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 5.0/5

Sabah H. J. A. Families - Confirmed reviews ALL

It was really good experience to stay at your hotel

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 5.0/5

Faisal A. Families - Confirmed reviews ALL

موقع ممتاز

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 5.0/5

Iftikharul A. Couples - Confirmed reviews ALL

I loved my stay in Mercure Trabzon. Every one I interacted with are exceptionally courteous and ready to extend all help

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 5.0/5

Nadir Y. Business - Confirmed reviews ALL

Teşekkürler

Değerli Misafirimiz, Otelimizle ilgili güzel yorumunuz için teşekkür ederiz! Konaklamanızdan memnun kaldığınıza sevindik. En kısa zamanda sizi otelimizde tekrar misafir etmekten mutluluk duyarız. Saygılarımızla,

Customer review rating 1.5/5

Rian O. H. Families - Confirmed reviews ALL

Worst service I've seen in my trip to Turkey, the reception people are so rude and cold. Unfit to be in the hospitality industry. I thought the guy who was doing my checkin was cold but after interacting with multiple people in the reception during the course of my stay I understood all of them are the same. Haven't seen them smile even once, just cold and rude. My room keys stopped working by 11am even though checkout time is 12 noon, when asked the receptionist says the stay during is "Over" for whatever that means even though it was not 12 noon yet. I had booked a Junior Suite and they said it's not available during my check-in, I'm not sure why they took my booking then, and gave me a family room even though 4 beds and 2 smaller rooms wasn't what I was looking for. Overall it's was a bad experience with the staff, decent hotel with a bunch of unprofessional and unfit staff

Customer review rating 3.5/5

Elvira B. Solo - Confirmed reviews ALL

Spacious room and well-maintained bathroom facilities. Nice breakfast selection, although the restaurant menu—despite its charming and cozy backyard—was a bit disappointing. Some dishes were either overcooked or undercooked. The hotel was well located, but being right on the highway to Georgia made it noisy and a bit too energized—you could feel it even with the windows closed. If you're looking for a peaceful and quiet getaway, you might want to consider other options. But if you're just looking for a place to sleep and don't mind the noise, it could work for you—though the mattress was too soft for my taste.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Other web-users rate our hotel

  • 218 reviews 9.2/10 Location
  • 288 reviews 7.7/10 Room
  • 384 reviews 8.3/10 Service
  • 181 reviews 7.8/10 Cleanliness
  • 141 reviews 9.1/10 Breakfast
  • 122 reviews 7.2/10 Comfort
  • 89 reviews 9.1/10 Vibe
  • 6 reviews 4.3/10 Bar

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