Mercure Trabzon Hotel 5 stars

Customer review rating (ALL Rating) 4.7/5 385 reviews

Mercure Trabzon Hotel - Image 1
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Description

Hotel extras

  • 4 km to international airport

  • Ballroom with maximum capacity of 900 people

  • 500 meters to Cevahir Shopping mall

  • Panoramic roof fitness centre, sauna and a swimming pool

  • Many rooms with sea view option

Our accommodation(s)

Hotel location

Mercure Trabzon Hotel

Yalincak Mah, No 50 Rize Caddesi Ortahisar
TRABZON
Turkey

GPS:40.98236, 39.82853

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Bar
  • Meeting rooms

M' CUISINE RESTAURANT & TERRACE

At Mercure Trabzon Hotel the guests are presented a selection of traditional local and contemporary cuisine. You can enjoy the delicacies of local cuisine with the international fusion for you and your valued guests in Trabzon

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  385 reviews

Well located , not very nice stay

Customer review rating 3.0/5

Waleed A. Families - Confirmed reviews ALL

The location is good Reception staff are good Breakfast buffet needs to expand to include more food items House keeping service is very bad - no change of bed sheets , no cleaning of floor with vacuum, tea bags , water bottles are always in shortage

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it\'s apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Nice stay

Customer review rating 5.0/5

Ahmed F. Q. Couples - Confirmed reviews ALL

Excellent location, helpful staff and fabulous breakfast.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

September visit

Customer review rating 4.5/5

Khalid E. Families - Confirmed reviews ALL

The hotel is very nice, clean, good staff, decent room, good size bathroom, free parking, and breakfast was great.we enjoyed our stay. The only problem was the smell of cigarettes smoke coming through the air conditioning .

Dear Khalid E., We very much appreciate your comments regarding your stay at the Mercure Trabzon Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

well located, Good stay , unpleasant smell

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Amazing stuff. very helpful and hospital. unpleasant smell in the elevator and corridors.

Dear Konstantin M., We very much appreciate your comments regarding your stay at the Mercure Trabzon Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Stay

Customer review rating 4.5/5

Salik Families - Confirmed reviews ALL

Hotel is at very good location, rooms are very modern and nice. Got the sea view family room. Breakfast was really great. Close to airport. No noise of airplanes in the hotel. Ozger at the reception was very helpful. As Accor Gold member other staff at reception was not aware of perks, where as Ozger knew all 👍

Dear Salik A., We very much appreciate your comments regarding your stay at the Mercure Trabzon Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Other web-users rate our hotel

  • 234 reviews 8.8/10 Location
  • 307 reviews 7.9/10 Room
  • 410 reviews 8.5/10 Service
  • 7 reviews 9/10 WiFi
  • 183 reviews 8.2/10 Cleanliness
  • 174 reviews 9/10 Breakfast
  • 95 reviews 9.4/10 Vibe
  • 17 reviews 3.3/10 Beach

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