Mercure Trabzon Hotel 5 stars

Customer review rating (ALL Rating) 4.5/5 264 reviews

Mercure Trabzon Hotel - Image 1
Mercure Trabzon Hotel - Image 2
Mercure Trabzon Hotel - Image 3
Mercure Trabzon Hotel - Image 4

Description

ALLSAFE approved hotel

Hotel extras

  • 4 km to international airport

  • Ballroom with maximum capacity of 900 people

  • 500 meters to Cevahir Shopping mall

  • Panoramic roof fitness centre, sauna and a swimming pool

  • Many rooms with sea view option

Our accommodation(s)

Hotel location

Mercure Trabzon Hotel

Yalincak Mah, No 50 Rize Caddesi Ortahisar
TRABZON
Turkey

GPS:40.98236, 39.82853

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Bar
  • Meeting rooms

M' CUISINE RESTAURANT & TERRACE

At Mercure Trabzon Hotel the guests are presented a selection of traditional local and contemporary cuisine. You can enjoy the delicacies of local cuisine with the international fusion for you and your valued guests in Trabzon

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  264 reviews

Good stay

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Good overall experience

Dear Hussein A., We very much appreciate your comments regarding your stay at the Mercure Trabzon Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very pleasant time

Customer review rating 5.0/5

Fivestarhotelcat Families - Confirmed reviews ALL

The hotel is very well located and easily reachable. I did not want to be in the city center but be close to it and it worked very well. The receptionist was very kind and helpful. We got a room with sea view, again I worried that it would be too loud, the receptionist assured us that it will be quiet and he was right, it was perfectly quiet. The breakfast was very good to start the day. Altogether it was a very pleasant stay.

Dear Laszlo K., We very much appreciate your comments regarding your stay at the Mercure Trabzon Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Below average

Customer review rating 1.5/5

Ersin K. Families - Confirmed reviews ALL

- check in:ok - check out: doesnt believe to our statement and forced to wait to check minibar usage. - breakfast: looks nice but the quality is totally poor. We couldnt enjoy the breakfast unfortunately. Result: never ever again to stay in this hotel.

Dear Ersin K., Thank you for taking the time to tell us about your experience at the Mercure Trabzon Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Overall good

Customer review rating 4.5/5

Didem G. Families - Confirmed reviews ALL

Everyone was very friendly. The food was awesome! Only thing that disappointed me was that they did not have roof top restaurant with a sea view as it was bt the sea.

Dear Didem G., We very much appreciate your comments regarding your stay at the Mercure Trabzon Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 5.0/5

Othaina A. Families - Confirmed reviews ALL

The staff was friendly and the food ok and the room very nice

Dear Othaina A., We very much appreciate your comments regarding your stay at the Mercure Trabzon Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Other web-users rate our hotel

  • 239 reviews 8.7/10 Location
  • 343 reviews 7.8/10 Room
  • 419 reviews 8/10 Service
  • 6 reviews 9.1/10 WiFi
  • 207 reviews 8.6/10 Cleanliness
  • 192 reviews 8.3/10 Breakfast
  • 175 reviews 7.2/10 Comfort
  • 137 reviews 9.5/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Trabzon