Novotel Trabzon 5 stars

Customer review rating (ALL Rating) 4.5/5 572 reviews

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Cumhuriyet Mah Kasustu Beldesi, Yomra Trabzon, 61000 TRABZON, Turkey

Description

Hotel extras

  • Free WIFI

  • Indoor pool, tennis, garden-view gym, sauna

  • Turkish and international terrace dining, bar

  • Free Private Parking Available On Site

  • 6-minute drive to airport, 15 minutes to city centre

Our accommodation(s)

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Hotel location

Novotel Trabzon

Cumhuriyet Mah Kasustu Beldesi, Yomra Trabzon
61000 TRABZON
Turkey

GPS:40.97047, 39.837021

Telephone
Fax +90 462 455 90 09

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

NOVIST RESTAURANT

Contemporary, informal restaurant serving modern international cuisine as well as Turkish and Black Sea specialities.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  572 reviews

TripAdvisor Rating  4.5/5  685 reviews

Certificate of excellence 2024

Congratulations to the entire front office team

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

I congratulate the entire front office team, they are so good, they are both hospitable and polite, and their smiles are always on their faces. The reservation process was easy, everything was in order as it should be when checking in. The bellboys are witty. Not everyone has the chance to have such a front office team, you are wonderful. I especially thank Ms. Bushra, she welcomed us very nicely, took our check-in process and is very polite, she works very hard to help everyone, Bushra, you are a treasure for this hotel.

Dear Andrzej S., We are happy to learn that you had a pleasant time at Novotel Trabzon. In addition, you can be sure that we will share your kind comments about our service quality with our entire team, especially Mrs.Bushra .We hope to welcome you again as soon as possible and to experience the Novotel difference again. Regards, Dincer Cakmak General Manager

9/10 Extremely satisfied

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

one thing I want to draw your attention regarding check in you have to wait till 2pm to receive your room, I think the availably is the major issue for thank not the decision of the front deck officer ( reception). thanks for understanding

Dear Ahmad Mohammad Saleh Khairy M., First of all, we would like to thank you for choosing Novotel Trabzon for your accommodation. The comments from our guests are very important for us in order to always take our service quality one step further. We would like to inform you that the necessary research will be carried out based on the feedback you have stated in your comment and the necessary training will be given to our colleagues. However, I should state that the check-in hours are 14:00 and check-out hours are 12:00. We can provide early check-in opportunities to our guests when available. We would like to thank you once again for taking your valuable time and sharing your objective comments with us. We will be happy to host you at Novotel Trabzon on your next trip and receive your current comments about our hotel. Best regards, Dincer Cakmak General Manager

Good stay

Customer review rating 4.0/5

Essam A. Families - Confirmed reviews ALL

It was good and hotel staff are very cooperative, Ac not working properly and furniture need renew

Dear Essam A., We very much appreciate your comments regarding your stay at the Novotel Trabzon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dicer Cakmak General Manager

Customer review rating 5.0/5

Abdulmohaimin A. Families - Confirmed reviews ALL

Very well located, very good cleanliness, very friendly staff

Dear Abdulmohaimin A., We very much appreciate your comments regarding your stay at the Novotel Trabzon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dicer Cakmak general managger

Bushra bushra

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Bushra I admire you. You took very good care of us. You are a beautiful-hearted person.

Dear Ghanim Ahmed A. Abbush, We very much appreciate your comments regarding your stay at the Novotel Trabzon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dinçer Çakmak General Manager

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Other web-users rate our hotel

  • 384 reviews 9.6/10 Location
  • 545 reviews 7.6/10 Room
  • 1,426 reviews 9.2/10 Service
  • 37 reviews 4.5/10 WiFi
  • 355 reviews 9.2/10 Food
  • 355 reviews 8.6/10 Cleanliness
  • 230 reviews 8.8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.