Novotel Trabzon Hotel 4 stars

Customer review rating 4.4/5 2,035 reviews

Novotel Trabzon
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+ 27 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Free WIFI

  • Indoor pool, tennis, garden-view gym, sauna

  • Turkish and international terrace dining, bar

  • Free Private Parking Available On Site

  • 6-minute drive to airport, 15 minutes to city centre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • TRABZON INT AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Well-being
  • Services for children
  • Tennis
  • Downhill skiing (Nearby)Paying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 11 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Novotel Trabzon

Cumhuriyet Mah Kasustu Beldesi
Yomra Trabzon
61000
trabzon
turkey

Tel: +904624559000

Fax: (+90)462/4559009

Check-in from 14h00

Check out up to 12h00

  • By plane

    TRABZON INT AIRPORT At 5km / 3.11 miles - Shuttle paying

  • By train

    TABZON BUS STATION At 8km / 4.97 miles

GPS :40.97047, 39.837021

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior room with one double bed

Accessible room
  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Superior room with two single beds

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Views: City side, Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Sea view superior room with one double bed

  • Max. number of persons: 5
  • Area: From 25 / 269 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Sea view superior room with two single beds

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
Rooms

Our restaurants and bars

NOVIST RESTAURANT

Type of cuisine: International

Contemporary, informal restaurant serving modern international cuisine as well as Turkish and Black Sea specialities.

Lunch

12:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOVIST BAR

Non contractual photo

Nov'îst Bar serves a wide selection of snacks and regional wines in a stylish and relaxed environment. Enjoy your drinks while watching your favorite sports or taste our cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 584

  • Maximum capacity: 800 people

  • Maximum banquet capacity: 380 people

Find out more

Our guest reviews for
Novotel Trabzon

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,035 reviews

tripadvisor

TripAdvisor Rating 4.5/5

497 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good stay

Customer review rating 4.4/5

Kerem E. Business - 05/03/2020 Confirmed reviews ALL

NA

Not good not bad

Customer review rating 4.4/5

Kaan C. Business - 23/01/2020 Confirmed reviews ALL

Bed was not comfy, there was blood drops on one of the pillows. Location is good if you are near to your meeting location, otherwise, far from city centre altough there is an empty shopping mall nearby. Furtniture was old, especailly the desk with broken drawers. faced issue to connect internet after my check in. by evening, it was fine. Sea view is amazing (thanks for the upgrade). wanted to use SPA but they have 1 therapist and it was his/her day off :)

Dear Kaan C., We very much appreciate your comments regarding your stay at the Novotel Trabzon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tuncay Beyaz General Manager

I feel that I am home

Customer review rating 4.4/5

Ayoub A. Business - 17/11/2019 Confirmed reviews ALL

Never stay in another hotel Novotel makes me feel like I am home

Dear Ayoub A., We very much appreciate your comments regarding your stay at the Novotel Trabzon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tuncay Beyaz General Manager

Great experience

Customer review rating 4.4/5

Michael S. R. Couples - 10/11/2019 Confirmed reviews ALL

Lovely staff, great rooms, good food!

Dear Michael R., We very much appreciate your comments regarding your stay at the Novotel Trabzon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tuncay Beyaz General Manager

Second home in Trabzon

Customer review rating 4.4/5

Kaan K. Business - 07/11/2019 Confirmed reviews ALL

i feel like im at home

Dear Kaan k., We very much appreciate your comments regarding your stay at the Novotel Trabzon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tuncay Beyaz General Manager

Quick break in Black Sea

Customer review rating 4.4/5

Roseli Z. Families - 24/10/2019 Confirmed reviews ALL

We spent a night in the hotel to visit some historical and natural sights in the region and was very good the location, the service and the cleanliness. Very good option for business or pleasure.

Dear Roseli Z., We very much appreciate your comments regarding your stay at the Novotel Trabzon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tuncay Beyaz General Manager

A nice hosting

Customer review rating 4.4/5

Ismail R. Business - 06/10/2019 Confirmed reviews ALL

The room is comfortable and then breakfeast is very nice

Dear Ismail r., We very much appreciate your comments regarding your stay at the Novotel Trabzon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tuncay Beyaz General Manager

2nd home in Trabzon

Customer review rating 4.4/5

Kaankaral Business - 03/10/2019 Confirmed reviews ALL

As stating in Novotel - Trabzon for more than 100 days in a year , comfort , friendly stuff, organic cuisine , clean rooms and environment of the hotel s a must . as i say here is my 2nd home ..

Dear Kaan K., We very much appreciate your comments regarding your stay at the Novotel Trabzon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tuncay Beyaz General Manager

Nice hotel

Customer review rating 4.4/5

Serdar Couples - 01/10/2019 Confirmed reviews ALL

Short but comforable stay, friendly and helpful staff

Dear Serdar Fatih Y., We very much appreciate your comments regarding your stay at the Novotel Trabzon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tuncay Beyaz General Manager

Friendly stuff makes the stay bearable

Customer review rating 4.4/5

Kaan K. D. Business - 30/08/2019 Confirmed reviews ALL

I stay at this hotel more then 150 days in a year . Friendly , honest , hardworking stuff is the strongest of this hotel. Everytime i come trabzon i think to make a reservation at a hotel with INTERNET , but then i change my mind to stay woth my friends ( workers ) of this hotel. As a returning customer , when i ask to have internet at the hotel , the reply is always the same " INTERNET IS TOO EXPENSIVE " Really Novotel ? Is it that expensive While all the hotels in trabzon provide inernet at their facilities , the oldest hotel of trabzon cannot afford internet ? Wow

Dear Kaan K., We very much appreciate your comments regarding your stay at the Novotel Trabzon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tuncay Beyaz General Manager

The worst Novotel I’ve ever stayed in

Customer review rating 4.4/5

Saad Families - 09/08/2019 Confirmed reviews ALL

As described in the title, it was the worst stay I’ve ever had with Accor

Dear Saad B., Thank you for taking the time to tell us about your experience at the Novotel Trabzon. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. Kindly accept the full compensation of your stay in the form of a credit refund of €____, which will be issued to your account within the next xx days. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely, Tuncay Beyaz General Manager

Beautiful hotel .. super warm welcome

Customer review rating 4.4/5

Ebrahim Couples - 10/07/2019 Confirmed reviews ALL

The hotel is very nice in term of location ,, rooms view .. ., the rooms are very clean .. and the staff was very friendly and co operating , special thanks to Mr .OGUZHAN BIYIKLI the room division manager for his great and very warm welcome .. outstanding hospitality . i have never seen in any other hotels chain despite my highest elite membership level with other hotels chains . I strongly believe that This gentleman is a very valuable assets for Accor hotels ,, he really reflect the traditional Turkish hospitality and the Accor principles .

Dear Ebrahim A., We very much appreciate your comments regarding your stay at the Novotel Trabzon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tuncay Beyaz General Manager

Great service ! Excellent hospitality !

Customer review rating 4.4/5

Mohamad N. Families - 17/06/2019 Confirmed reviews ALL

Great service ! Excellent hospitality ! Clean rooms ! Friendly Crew ! Easy to access !

Dear Mohammad N., We very much appreciate your comments regarding your stay at the Novotel Trabzon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tuncay Beyaz General Manager
Customer review rating 4.4/5

Anonymous Couples - 17/06/2019 Confirmed reviews ALL

No tooth brush or drinking water in the room The price was too expensive to the give services

Dear osama h., Thank you for taking the time to tell us about your experience at the Novotel Trabzon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tuncay Beyaz General Manager

Worst Novotel ever I could find

Customer review rating 4.4/5

Ahmed Families - 11/06/2019 Confirmed reviews ALL

water not complimentary unlike other hotels in most part of the world.

Dear Ahmed A., Thank you for taking the time to tell us about your experience at the Novotel Trabzon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tuncay Beyaz General Manager
Customer review rating 4.4/5

A.s. Business - 24/05/2019 Confirmed reviews ALL

Is seyahati

Sayın Ahmet S., Novotel Trabzon ‘da gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır. Hizmetlerimiz ile ilgili güzel yorumlarınızı, ekibimiz ile paylaşacağımızı belirtmek isteriz. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir. Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz. Saygılarımızla, Tuncay Beyaz Genel Müdür

Excellent

Customer review rating 4.4/5

B. Solo - 12/05/2019 Confirmed reviews ALL

Nice hotel nice personnel

Dear Alexandre B., We very much appreciate your comments regarding your stay at the Novotel Trabzon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tuncay Beyaz General Manager

It was a great experience.

Customer review rating 4.4/5

Bilal P. Couples - 16/04/2019 Confirmed reviews ALL

Hotel needs maintenance I believe.

Dear Bilal P., We very much appreciate your comments regarding your stay at the Novotel Trabzon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tuncay Beyaz General Manager

Good

Customer review rating 4.4/5

Anonymous Friends - 10/03/2019 Confirmed reviews ALL

It was good experience, nice place and employees were friendly and welcoming

Dear Abrar G., We very much appreciate your comments regarding your stay at the Novotel Trabzon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tuncay Beyaz General Manager

Clean rooms and very kind staff with relatively good food and very nice breakfast

Customer review rating 4.4/5

Evren Business - 03/03/2019 Confirmed reviews ALL

I am happy with overall experience during my stay. Just one issue if I must; some movie channels that were on previously were not working at my last visit.

Dear Kamil Evren O., We very much appreciate your comments regarding your stay at the Novotel Trabzon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tuncay Beyaz General Manager
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