Raffles Bali 5 étoiles

Perfection. Staff were a highlight. My "Wellness Butler" Wintara could not have been more kind or helpful. The property is exceptional, the food options extraordinary and the range of activities on offer were excellent. The care and attention the staff showed for the guests really made this place.

Raffles Bali Nusa is a beautiful hotel resort that provided us with an exceptional experience. We were accommodated in a stunning villa with a breathtaking view of the sea, where in the distance and tranquility, we could observe airplanes arriving and departing. The villa was situated in a serene and picturesque location on a hillside within a vast green garden. Other villas were also strategically placed to ensure guests did not disturb each other and maintained privacy. The interior was clean and cozy, and the natural design of the surroundings captivated us, including such small details as an outdoor shower and gazebo. The hotel staff was incredibly attentive and kind, with our personal butler, Mr. Aditya Suryaputra, always available, exceptionally courteous, and attentive. One of us arrived at the resort with back pain after a flight, and Mr. Aditya, without us asking, noticed the discomfort and arranged for a muscle-relaxing cream and a hot stone massage at the hotel wellness center. This ultimately helped, and the back pain completely healed within two days. Mr. Aditya was always at our service, and I must say, he was the most attentive butler we have ever encountered in hotel resorts. He went above and beyond his duties to make our stay as pleasant as possible. Overall, the other employees were excellent, from breakfast, at the SPA, in the hotel bars, to the restaurants during dinner. The meals became a complete gastronomic experience. Not only did they taste absolutely delicious, but they were also beautifully arranged on the plate in a Japanese style. The combination of delectable flavors and stunning design brought an incredible gastronomic experience that we fondly remember. Although staying at the Raffles Bali Nusa resort is certainly not the cheapest option, the quality of the services is truly worth it. The attention and warmth provided were felt at every step. The resort thus becomes an excellent place for relaxation, unwinding, and enjoying one of the most beautiful places in Bali. Overall, Raffles Bali Nusa can definitely be recommended for any visitor looking for a luxurious and relaxing place for a vacation.

I don’t normally write reviews. I feel it is necessary for Raffles. It was an experience beyond expectations. The service was like a gentle breeze - top standard right out of the airport and back. Everyone was so friendly and wanted to make our stay as good as possible. The Raffles team subtly observed our likes and dislikes and tailored each daily breakfast and general service towards them. The property is gorgeous as are the views. Perfect location. Perfect size. Can’t speak more highly of the chefs and restaurants. Weather was also perfect at the time (end of May) with a light breeze. Beach is nice and has a hidden path up the side of the cliff by the temple. The facial at the spa was the best. The massage at the Sanctuary location was an incredible experience in nature. Shout out to Rai - amazing butler - so attentive and made us the best teas in the evening before bed. Lovely person too. Also shout out to Bella who helped on Rai’s day off. We will never forget this trip and can’t wait to try out another Raffles location. Attention to detail at every turn. Thank you !

If it is peace, serenity, mindfulness, relaxation, natural beauty and all-round luxury that you need for a weekend or more, this is the place. The attention to detail is near perfect, as is the care extended by every member of the hotel. Julian Stevens, the Wellness Butler, made sure everything unfolded smoothly and happily; he went over and above what we thought was required to make our stay perfect, from flowers and treats to transport, bookings, little stories and excellent suggestions. The hotel's landscape manager provided an excellent hour of touring the gardens, such a fund of information and delivered with passion. Thank you Pak Joe , Wira and Pak Julian, along with everyone else who did so much so effortlessly.

Quel plaisir de retrouver le confort Raffles, ici à Bali, dans une superbe chambre spacieuse avec piscine offrant vue sur l’océan. L’accueil personnalisé est un grand plus de l’hôtel, autant que l’attribution d’un Wellbeing Butler. Une excursion éprouvante ? Une envie de détente au spa? Un petit creux ? Endah, attentive et attentionnée, est là pour vous à chaque instant, et contribue tout au long du séjour à la détente et au bien-être. Merci Endah pour toutes ces attentions à chaque retour en chambre, merci d’avoir pris soin de nous. Un grand merci au chef, Gaëtan Biesuz, pour la découverte gourmande des plats et mets locaux à travers le menu du restaurant Rumari, ainsi qu’à ses équipes en cuisine, tant pour le petit déjeuner (Lani, Arik, Amanda) que pour tous les repas au Loloan. Un grand merci à l’équipe du Loloan, restaurant/bar au bord de la sublime infinity pool sur l’océan et la petite plage au pied de la colline, qui offre tout le professionnalisme Raffles allié avec harmonie à la gentillesse indonésienne. Merci à Widar, Savira, Sudi, Jocelyn, Aldo, Wira, Wisnu, Rendi, Arya, Wahyu et Besnia de nous avoir accueilli dans la famille Raffles.