Mövenpick Resort & Spa Jimbaran Bali 5 étoiles

Note Avis clients (Note ALL) 4.6/5 2 869 avis

Mövenpick Resort & Spa Jimbaran Bali - Image 1
Mövenpick Resort & Spa Jimbaran Bali - Image 2
Mövenpick Resort & Spa Jimbaran Bali - Image 3
Mövenpick Resort & Spa Jimbaran Bali - Image 4

Description

Les plus de l'hôtel

  • Club enfants professionnellement géré et activités variées en famille.

  • Fait partie de Samasta Lifestyle Village

  • Cinq destinations gastronomiques uniques

  • À moins de 5 minutes à pied de la plage de Jimbaran

  • Sept salles pour les réunions et événements

Nos hébergements

Réserver cet hôtel
Chambre 1

Localisation de l'hôtel

Mövenpick Resort & Spa Jimbaran Bali

Jl. Wanagiri No 1, Jimbaran, South Kuta Bali
80362 JIMBARAN BALI
Indonésie

GPS:-8.785711, 115.163763

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Animaux acceptés
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.6/5  2 869 avis

Note Avis clients 5.0/5

Michael V. En famille - Avis confirmés ALL

Dear Michael V., Thank you for your positive feedback. We are delighted to hear that you enjoyed our convenient location, impeccable service, and well-maintained facilities during your second stay with us. We look forward to welcoming you back for your future travels. Jan Kroeckel General Manager Mövenpick Resort & Spa Jimbaran Bali

Note Avis clients 4.0/5

Jacqueline A. En couple - Avis confirmés ALL

Dear Jacqueline A., Thank you for your feedback. We are pleased to hear that you found your stay comfortable. We understand that noise from the children's pools can be a concern and appreciate your understanding as we strive to provide a family-friendly environment. Jan Kroeckel General Manager Mövenpick Resort & Spa Jimbaran Bali

Note Avis clients 4.5/5

Muhammad A. En famille - Avis confirmés ALL

Dear Muhammad A., Thank you for your positive feedback. We are delighted to hear that you had a very good experience at our resort. Your satisfaction is our priority, and we look forward to welcoming you back soon. Jan Kroeckel General Manager Mövenpick Resort & Spa Jimbaran Bali

Note Avis clients 3.0/5

Erine T. En couple - Avis confirmés ALL

Dear Erine T., Thank you for sharing your feedback regarding your recent stay at Mövenpick Resort & Spa Jimbaran Bali. We sincerely apologize for the inconvenience you encountered with the ongoing renovations, which were not clearly communicated prior to your arrival. We understand how disruptive construction noise can be, especially when seeking relaxation. Additionally, I regret to hear about the delays you experienced during breakfast service. Timeliness is important to us, and your experience does not reflect our standards. We will ensure that this matter is addressed with our dining team to improve overall service efficiency. We appreciate your comments as they help us to enhance our guest experience. Thank you for your understanding, and we hope to have the opportunity to welcome you back in the future for a more pleasant stay. Jan Kroeckel General Manager Mövenpick Resort & Spa Jimbaran Bali

Note Avis clients 0.5/5

Aurelien L. En couple - Avis confirmés ALL

Dear Aurelien L., Thank you for taking the time to share your experience. Please accept our sincerest apologies for the disappointing arrival experience you encountered during what should have been a very special occasion—your honeymoon. We are deeply concerned to learn about the extended wait at check-in, the confusion regarding your reservation, and, most importantly, the manner in which the interaction was handled. The level of service you described, including the lack of attentiveness, empathy, and professionalism, falls far short of the standards we expect from our team and the hospitality we strive to provide to every guest. We understand how distressing and frustrating it must have been to arrive with a confirmed reservation and be informed otherwise, particularly after a long journey and during such a meaningful celebration. We are truly sorry that this experience left you feeling unwelcome and disappointed. Your comments regarding the service provided have been shared with our Front Office leadership team for immediate review and follow-up. We take feedback of this nature very seriously, as it helps us identify areas where we must improve and ensure that our guests are treated with the courtesy, care, and respect they deserve. While we cannot change the experience you had, we would like to express our genuine regret that we failed to deliver the warm and seamless welcome expected from a five-star resort. Thank you for bringing these matters to our attention. We wish you both all the best and hope that your honeymoon was otherwise filled with memorable moments. Sincerely, Jan Kroeckel General Manager Mövenpick Resort & Spa Jimbaran Bali

D'autres internautes évaluent notre hôtel

  • 775 avis 9.2/10 Site
  • 1 417 avis 8.1/10 Chambre
  • 2 211 avis 9/10 Service
  • 12 avis 7.9/10 Internet
  • 632 avis 7.4/10 Petit déjeuner
  • 562 avis 7.5/10 Propreté

Dispensé par Trustyou

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