Sofitel Istanbul Taksim

Customer review rating (ALL Rating) 4.2/5 586 reviews

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Description

Hotel extras

  • Located in the heart of Istanbul, at Taksim Square

  • 35-minute drive to Istanbul Airport

  • Spacious suites and rooms with impressive views of the Bosphorus

  • Impeccable dining options offering local and French flavors

  • Rooftop Pool & Sofitel Spa inspired by traditional Turkish rituals

Our accommodation(s)

Hotel location

Sofitel Istanbul Taksim

Gumussuyu Mah, Siraselviler Cad No 13, Taksim
34437 ISTANBUL
Turkey

GPS:41.036028, 28.985102

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  586 reviews

TripAdvisor Rating  4.5/5  760 reviews

Certificate of excellence 2023

In the heart of Istanbul

TripAdvisor rating 5.0/5

368rachidb TripAdvisor review

Amazing stay at Sofitel Taksim place hôtel. Well located, confortable room, nice Breakfast, in front of Taksim place and of public metro and local transports. A special shout out to the amazing Ankit at the Millenium lounge. Always smiling, really helpfull and going to the extra miles for his guest. He made our stay at Sofitel wonderfull and unforgotable. Thank you Ankit for your dedicated services with us and the family and do not change please. You are an important asset for Sofitel and ALL ACCOR GROUP of hotels and I know for sure that you carreer with them will be a success. I am travelling all year long all over the world and I did not see many employees like you. You're a star in ALL ACCOR galaxy !!!!

Good service

TripAdvisor rating 5.0/5

Rajvi S TripAdvisor review

Excellent service. Very nice staff, knowledgage and helpful. Highly recommend the stay here. Be sure to be guided by Ankit rana. Very good rooms and food. The hotel location is also great. Their rooms are spacious. The people are very very helpful

Pleasing

TripAdvisor rating 5.0/5

Sightsee08140598655 TripAdvisor review

Khun win aung was a great and kind cleaner as i saw no flow in the organization of the room. Everything was in its place, the water was always refilled and the towels were always renewed which gave me a fresh feeling and made me really enjoy my experience.

Good location, average service

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

I am a Platinum member, therefore I am entitled for club that includes breakfast and dinner, but I was still charged for the breakfast rate. The club was also sub-standard, no cutlery, glasses, plates, we were given WINE GLASSES for a beer.

Dear Judit T., Thank you for taking the time to tell us about your experience at the Sofitel Istanbul Taksim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great guest experience

TripAdvisor rating 5.0/5

mariamacaloney Couples - TripAdvisor review

Excellent customer service service major improvement since our last visit in October 2023. Very attentive staff that remembered my birthday and made it an extra special experience. The room attendant Muzaffer was extremely helpful and very attentive to ensure we had a pleasant stay. We will definitely be staying here soon again.

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ertugrul Erduran Guest Experience Supervisor

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Other web-users rate our hotel

  • 690 reviews 9.3/10 Location
  • 780 reviews 7.8/10 Room
  • 1,329 reviews 8.3/10 Service
  • 376 reviews 7.2/10 Cleanliness
  • 350 reviews 6.7/10 Comfort
  • 305 reviews 6.9/10 Breakfast
  • 253 reviews 7.9/10 Vibe
  • 136 reviews 5.2/10 Value

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