Sofitel Istanbul Taksim

Customer review rating (ALL Rating) 4.2/5 650 reviews

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Description

Hotel extras

  • Located in the heart of Istanbul, at Taksim Square

  • 35-minute drive to Istanbul Airport

  • Spacious suites and rooms with impressive views of the Bosphorus

  • Impeccable dining options offering local and French flavors

  • Rooftop Pool & Sofitel Spa inspired by traditional Turkish rituals

Our accommodation(s)

Hotel location

Sofitel Istanbul Taksim

Gumussuyu Mah, Siraselviler Cad No 13, Taksim
34437 ISTANBUL
Turkey

GPS:41.036028, 28.985102

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  650 reviews

TripAdvisor Rating  4.5/5  809 reviews

Certificate of excellence 2024

The worst experience in Istanbul. Rubbish room, poor quality, bad service , awful furniture , very dirty and very old

TripAdvisor rating 1.0/5

natalia191221 Couples - TripAdvisor review

The worst experience in Istanbul. Rubbish room, poor quality, bad service , awful furniture , very dirty and very old decoration. It is my 7th stay here and now it’s the worst experience ever. We will not come more. We do not recommend this hotel

We had a great stay

Customer review rating 4.5/5

Raza A. Couples - Confirmed reviews ALL

We had a great stay and extended our stay for 2 more night. Keep up the good work.

Dear Raza A., We very much appreciate your comments regarding your stay at the Sofitel Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ertugrul Erduran Guest Experience Supervisor

Rude staff and horrible stay

TripAdvisor rating 2.0/5

Basma-elhasan-89 Families - TripAdvisor review

It was worst stay due to attitude of staff, we faced many issues were not sorted out although we addressed to management: - do not disturb was on, however housekeeper accessed room without ringing doorbell. - we faced horrible situation over at 4:00AM in our last day stay, fire alarm on in our floor due to one of staff was cooking and he burnt food. Hotel receptionists staff during that shift deal with this situation in very careless and rude way. One of guest called tourism police where she was pregnant , while another guest an old woman she had a heart surgery next day and she should slept for 9hrs to be able to do it.

Great Hotel on Taksim Square

TripAdvisor rating 5.0/5

KarolMarta TripAdvisor review

Great Hotel with very good Front Office service. At the entrace a welcome insert for guests with an individual dedication. Room upgrade for returning guests. The value for money is unbetable. Highly recommend especially if you would like to stay in the heart of city.

Nice place to stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

I think it is a very good place to stay. Kind and professional reception staff. Rooms are clean. If breakfast staff can speak English, it'd be better.

Dear Osamah Abdulmajeed A A., We very much appreciate your comments regarding your stay at the Sofitel Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ertugrul Erduran Guest Experience Supervisor

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Other web-users rate our hotel

  • 682 reviews 9.1/10 Location
  • 802 reviews 7.6/10 Room
  • 1,318 reviews 8.1/10 Service
  • 5 reviews 8.8/10 WiFi
  • 360 reviews 6.9/10 Cleanliness
  • 317 reviews 7.2/10 Breakfast
  • 262 reviews 8.2/10 Vibe

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