ibis Brussels Centre Châtelain 3 stars

Customer review rating (ALL Rating) 4.5/5 525 reviews

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Chaussee De Vleurgat 191, 1050 BRUSSELS, Belgium

Description

Hotel extras

  • An ALLSAFE NSF certified hotel

  • Modern rooms and studios for business and leisure

  • Trendy bar and restaurant with 24/7 service

  • Easy connection to the heart of the city

  • Just 20 minutes from Brussels International Airport

Our accommodation(s)

Hotel location

ibis Brussels Centre Châtelain

Chaussee De Vleurgat 191
1050 BRUSSELS
Belgium

GPS:50.821462, 4.36635

Telephone
Fax +32 2 850 93 30

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

THE ONO

At the ONO Bar, you will enjoy our gins, Belgian beers and other drinks selected for you. Enjoy a warm atmosphere in a cozy and designer environment and our unique jungle terrace, a veritable green oasis in the heart of the city. See you soon.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  525 reviews

TripAdvisor Rating  4.1/5  57 reviews

Customer review rating 5.0/5

Fabrice T. Couples - Confirmed reviews ALL

Excellent

Cher Fabrice, Merci pour cet excellent commentaire. Nous sommes ravis que votre séjour à l’ibis Brussels Centre Châtelain ait été si agréable et que vous ayez apprécié la convivialité de notre hôtel à la propreté soignée. Nous serions enchantés de vous recevoir à nouveau très prochainement. Cordialement, Antoine Steyt, General Manager

Customer review rating 3.5/5

Kiran P. Business - Confirmed reviews ALL

Very little space for clothes as a business person this would be a problem

Dear Kiran, We appreciate the time you have taken to share your feedback. We’re pleased to know our central location served you well during your business trip. However, we regret that some aspects of your accommodation fell short of expectations. While our compact rooms are designed for efficiency, we understand business travelers may require more storage solutions. Regarding beverage options, we’re happy to share that fresh coffee with milk is always available at our 24-hour lobby bar. As a valued ALL member, we hope you’ll consider giving us another opportunity to showcase our full range of amenities during your next Brussels visit. We hope to have the opportunity to welcome you back again on a future occasion. Best regards, Antoine Steyt, Front office Manager

Customer review rating 3.0/5

Rose F. Families - Confirmed reviews ALL

Staff were helpful and friendly, needed more heating in the room

Dear Rose, thank you very much for sharing your impressions following your stay with us. We are delighted that you felt warmly welcomed by our colleagues and appreciated the helpful service. It is also wonderful to hear that your breakfast, the cleanliness throughout your visit and your check-in and check-out all met your expectations. However, we are sincerely sorry that some aspects of your stay did not meet your expectations. The issues you experienced in terms of comfort and wireless connectivity have been noted, and we regret any inconvenience this caused during your time with us. On a positive note, we are glad you recognised our advantageous location, which allows easy access to the many highlights of Brussels, as well as our dedicated team. Your feedback as a valued ALL Accor Silver member is truly appreciated. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Antoine Steyt, Front office Manager

Customer review rating 4.5/5

Dominic K. Business - Confirmed reviews ALL

spot on

Dear Dominic, Thank you very much for your kind feedback. We’re delighted your experience at ibis Brussels Centre Châtelain met your expectations. It’s wonderful to know you appreciated our attention to detail throughout your stay. Our team takes pride in creating seamless experiences for business travelers like yourself. We hope to welcome you back. Best wishes, Antoine Steyt, General Manager

Customer review rating 4.5/5

Neil E. Business - Confirmed reviews ALL

as above

Dear Neil, Thank you for positively reviewing your visit. We’re delighted your experience matched the standards you expect from our brand. It’s wonderful to know our team’s welcoming approach and attention to cleanliness made your visit comfortable. Our central location in Châtelain continues to be valued by corporate travelers like yourself. We look forward to welcoming you back. Best wishes, Antoine Steyt, General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 381 reviews 8.4/10 Location
  • 544 reviews 6.5/10 Room
  • 442 reviews 9.3/10 Service
  • 8 reviews 6/10 WiFi
  • 344 reviews 4.5/10 Comfort
  • 248 reviews 8.8/10 Breakfast
  • 232 reviews 8.6/10 Cleanliness
  • 128 reviews 9/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.