Mercure Istanbul Bakirkoy

Mercure Istanbul Bakirkoy

Customer review rating (ALL Rating) 4.4/5 514 reviews

See on a map

Hotel extras

  • Online check-in

  • Parking

  • WIFI/Internet Access

  • Laundry

  • Reception open 24 hours a day

ALLSAFE approved hotel

Hotel location

Mercure Istanbul Bakirkoy

Istanbul Caddesi No71, Bakirkoy
34142 ISTANBUL
Turkey

GPS:40.978921, 28.878395

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

EKRU RESTAURANT

Breakfast is served in hotel restaurant.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  514 reviews

TripAdvisor Rating  4.5/5  35 reviews

Customer review rating 2.5/5

Rawan Friends - Confirmed reviews ALL

The room is very small and the bathroom also The lights very low we can’t see well

Bad welcoming from Melisa

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Very unprofessional experience for constant clients

Excellent

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

The accommodation is excellent, but the lighting is dim and the staff, without specifying a name, are all excellent

unfortunately the Deluxe Room with City View i have booked it for kids the AC was not working properly & many time i have requested the hotel to check they say it is working fine & nothing is been done

Customer review rating 3.0/5

Shaikha S. Families - Confirmed reviews ALL

location is great the team were very good , house keeping were doing great job only the issue we faced is the AC in the Deluxe Room was not working

Dear Shaikha S. Humaid A., Thank you for taking the time to tell us about your experience at the Mercure Istanbul Bakirkoy Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Koray Çetiner General Manager

Good location

Customer review rating 4.0/5

Abdulaziz M. Couples - Confirmed reviews ALL

Nice stay no problems. The staff are friendly

Dear Abdulaziz Ali S M., Dear, We very much appreciate your comments regarding your stay at the Mercure Istanbul Bakirkoy Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Koray Çetiner General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 283 reviews 9.4/10 Location
  • 315 reviews 7.4/10 Room
  • 636 reviews 9.5/10 Service
  • 13 reviews 4.9/10 WiFi
  • 219 reviews 8.6/10 Cleanliness
  • 145 reviews 6.6/10 Comfort
  • 101 reviews 7.9/10 Breakfast
  • 75 reviews 7.9/10 Vibe

Powered by Trustyou

All our hotels in ISTANBUL