Novotel Mexico City World Trade Center 4 stars

Customer review rating (ALL Rating) 4.4/5 150 reviews

Novotel Mexico City World Trade Center - Image 1
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Description

Hotel extras

  • Panoramic views of the Polyforum Siqueiros

  • Panoramic views of the WTC

  • Only 109 yards (100 meters) from the Pepsi Center

  • In Colonia Del Valle, an area with cafes, galleries, eateries and art.

  • 1.9 miles (3 km) from Zona Rosa and Av. de la Reforma

Our accommodation(s)

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Hotel location

Novotel Mexico City World Trade Center

AV Insurgentes Sur 710, Col Del Valle Norte, Delegacion Benito Juarez
03100 MEXICO CITY
Mexico

GPS:19.3933486, -99.1723636

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

DELIA BISTRO

DELIA

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  150 reviews

Excellent hotel, lacking cleanliness

Customer review rating 3.5/5

Mariano Families - Confirmed reviews ALL

The hotel is, in general, great. The breakfast and its personnel is amazing and the attention is unparalleled but the cleanliness is a little bit lacking as the sheets had light stains. Also, whomever did our room decided to check all our belongings nothing seems to be missing but undoubtedly they went out of their way to go through our stuff. Also, they withdrew makeup from its pouch and "hid" it on the floor so we could conveniently forget it.

Dear Mariano, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Very strategic located for my company

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

I'd like the sorrounding, how clean was the room, the internet was ok.

Dear Martha Irene , We very much appreciate your comments regarding your stay at the Novotel Mexico City World Trade Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great Staff and Stay in CDMX

Customer review rating 5.0/5

Martin R. Business - Confirmed reviews ALL

All the staff was friendly and helpful. The Gym was always clean and modern. The housekeepers always tended the rooms and were respectful. The complimentary breakfast was delicious. Also, the pan dulce with my coffee was superb!

Dear Martin R., We very much appreciate your comments regarding your stay at the Novotel Mexico City World Trade Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Enjoyed the staying

Customer review rating 4.0/5

Jungmin Y. Business - Confirmed reviews ALL

Good location, nice staffs, comfortable foods, It was good staying. Very friendly place.

Dear Jungmin Y., We very much appreciate your comments regarding your stay at the Novotel Mexico City World Trade Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 3.0/5

Gabriel Business - Confirmed reviews ALL

Rooms are okay but breakfast is the worst I ever had in an hotel.

Dear Mr F., Thank you for taking the time to tell us about your experience at the Novotel Mexico City World Trade Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Other web-users rate our hotel

  • 241 reviews 9.3/10 Location
  • 346 reviews 6.5/10 Room
  • 384 reviews 8.6/10 Service
  • 8 reviews 8.7/10 WiFi
  • 180 reviews 3.9/10 Comfort
  • 138 reviews 9.3/10 Vibe
  • 132 reviews 7.4/10 Cleanliness
  • 103 reviews 7.3/10 Breakfast

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