The Harlow Hotel By Accor 3 estrelas
Classificação clientes Avis (Classificação ALL) 3.5/5 188 comentários
Hotel ALLSAFE. Aprovado
16 mins to London Stansted Airport
Full English Breakfast
24hr Food and Beverage inc Full Dinner Menu
Complementary onsite carpark
Sports - available in hotel bar
Southern Way
CM18 7BA HARLOW
United Kingdom
Telefone +44 1279 774000
E-mail de contato
STANSTED AIRPORT A 22,53 km / 14 milhas
M11 JUNCTION 7 A 1,61 km / 1 milhas
EPPING STATION A 6,92 km / 4,3 milhas
HARLOW TOWN A 4,35 km / 2,7 milhas
GPS:51.75578, 0.126321
Check-in a partir das - Check out até as
Every wedding is different and we have 3 banqueting rooms to suit you, whether you are looking for an intimate lunch for 2 people or an extravagant evening reception for 180 guests, we would be delighted to host your special day.
Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco
Saiba maisClassificação TripAdvisor 2.0/5
trefoilsearcher Negócios - Avaliação certificada TripAdvisor
Was shocked upon arrival how old & dated this place was, the lady on the reception said, we are a White Label hotel atm as we asked if this was an Accor Hotel and if we would receive points on our booking. We booked last minute half board, the steak that we ordered came our nearly all fat, & when we complained to the barman, his reply, spoken to chef we have no more & not much more of anything else and dont know when we will get another delivery.so asked for a cheeseboard, we dont have any cheese, asked for other things, no was the answer, all not available,Hopefully this is due to a MAJOR upgrade needed, and will then become the usual standard of Accor Hotels.
Dear Trefoilseatcher, I would like to apologize for the delay in responding to your feedback. Thank you for taking the time to tell us about your experience at the The Harlow Hotel By AccorHotels. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Harlow Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I would like to assure you that myself and the team have taken your concerns on board and are working hard to resolve them. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. I hope that during these difficult times yourself and your loved ones are safe and well. Sincerely, Kim Allen Guest Services The Harlow Hotel
Classificação TripAdvisor 2.0/5
Gary L Couples - Avaliação certificada TripAdvisor
Allocated Room 205. We could not get the air-conditioning to work. The room was cold. The telephone did not work. Went to reception. Apparently none of the phone work but we were given room 212 with no trouble. The bar was deserted so had a quiet drink before bed.This room was cold but the air conditioning did work, however despite being reasonably intelligent people, who followed the instructions, we could not get the room warmer. In the middle of the night, my wife who became cold in bed , managed to work out how it worked and we got hot! Breakfast was pretty good. As a regular user of the Accor brand, this hotel set a new, very low bar in standard. .
Thank you for taking the time to tell us about your experience at The Harlow Hotel by AccorHotels. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are awaiting a refurbishment which will no doubt improve the décor of the hotel immensely. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nikki
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