The Harlow Hotel By Accor

Mensagem informativa

The Harlow Hotel By Accor 3 estrelas

Classificação clientes Avis (Classificação ALL) 3.5/5 188 comentários

Hotel ALLSAFE. Aprovado

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Descrição

Extras do hotel

  • 16 mins to London Stansted Airport

  • Full English Breakfast

  • 24hr Food and Beverage inc Full Dinner Menu

  • Complementary onsite carpark

  • Sports - available in hotel bar

Localização do hotel

The Harlow Hotel By Accor

Southern Way
CM18 7BA HARLOW
United Kingdom

  • De avião

    STANSTED AIRPORT A 22,53 km / 14 milhas

  • De carro

    M11 JUNCTION 7 A 1,61 km / 1 milhas

  • De trem

    EPPING STATION A 6,92 km / 4,3 milhas

  • De trem

    HARLOW TOWN A 4,35 km / 2,7 milhas

GPS:51.75578, 0.126321

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Estacionamento
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Salas de reunião

Café da manhã

Nossas acomodações

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes para
The Harlow Hotel By Accor

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  3.5/5  188 comentários

Classificação no TripAdvisor  3.0/5  841 comentários

Needs a refit

Classificação TripAdvisor 2.0/5

trefoilsearcher Negócios - Avaliação certificada TripAdvisor

Was shocked upon arrival how old & dated this place was, the lady on the reception said, we are a White Label hotel atm as we asked if this was an Accor Hotel and if we would receive points on our booking. We booked last minute half board, the steak that we ordered came our nearly all fat, & when we complained to the barman, his reply, spoken to chef we have no more & not much more of anything else and dont know when we will get another delivery.so asked for a cheeseboard, we dont have any cheese, asked for other things, no was the answer, all not available,Hopefully this is due to a MAJOR upgrade needed, and will then become the usual standard of Accor Hotels.

Dear Trefoilseatcher, I would like to apologize for the delay in responding to your feedback. Thank you for taking the time to tell us about your experience at the The Harlow Hotel By AccorHotels. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Harlow Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I would like to assure you that myself and the team have taken your concerns on board and are working hard to resolve them. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. I hope that during these difficult times yourself and your loved ones are safe and well. Sincerely, Kim Allen Guest Services The Harlow Hotel

Not So Good

Classificação TripAdvisor 2.0/5

Gary L Couples - Avaliação certificada TripAdvisor

Allocated Room 205. We could not get the air-conditioning to work. The room was cold. The telephone did not work. Went to reception. Apparently none of the phone work but we were given room 212 with no trouble. The bar was deserted so had a quiet drink before bed.This room was cold but the air conditioning did work, however despite being reasonably intelligent people, who followed the instructions, we could not get the room warmer. In the middle of the night, my wife who became cold in bed , managed to work out how it worked and we got hot! Breakfast was pretty good. As a regular user of the Accor brand, this hotel set a new, very low bar in standard. .

Thank you for taking the time to tell us about your experience at The Harlow Hotel by AccorHotels. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are awaiting a refurbishment which will no doubt improve the décor of the hotel immensely. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nikki

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