Hotel Novotel London Stansted Airport 4 estrelas

Somethings were a bit damage in the room. Flush didn't stop and nearby the mirror on room 317 the screws on the AC receptacles were loose. Otherwise, things were quite standard fo covid times. Thank you

We arrived about 1am after attending a concert in London. Had used the easy check in facility online during the day so check in was very speedy. Were told we had a room on second floor and was asked if that was ok with us, which I thought was a nice touch. Was given help about accessing the airport shuttle bus, which we needed to use about 5am. I took daughter on bus for her flight and came back on bus to have a bit more sleep in our room. ( check out by 12 noon). Room was lovely, clean, bright, modern. No complaints at all. Would definitely use again. My daughter realised she had not printed out something for the airport check in and she emailed it to hotel reception who printed it out for her, thought that was another excellent touch. Although we were only there probably 9 hours, we found everything absolutely lovely.

A nice hotel with great facilities. The rooms were nice and comfortable and the coach to the airport is every 30 mins and just a 10 minute journey. All in all an ideal hotel if you have an early flight from Stansted or land late at night

The hotel was a nice enough looking place & looked good quality, the parking was ok but could have been better lit. Room was very cold & noise coming from air con system all night. Not ideal before going abroad!

.....the fact the the TV wasn’t working, reception were no help! As ordering room service is via the tv to get menu, had to ask for menu to be sent to my room....the staff providing this were lovely and helpful, but when one pays for a room, one expects everything to be in working order! Clean room, very comfortable

As a gold member with Accor and many many stays within the brand, I assumed all were dog friendly.... I was wrong! Turned up after a tiring drive only to be told we could not have our dog in the hotel. Seems like a ridiculous inconsistent policy. We had to book a new hotel just to have a bed for the night.

Again used this hotel before and after flights from Stansted and as always great service and room quality. Fast and friendly check-in, room as requested and very clean with good comfortable beds and nice shower with good sized bathroom. Food and drink all very good especially breakfast. Transfers by bus from right outside to terminal add the final touch

Food and staff as expected. Price of drinks extortion. Pity it let the hotel down. Location good. Rooms clean and comfortable as expected of a hotel of this rate. The food was first class, four different meals on our table, all excellent

When I called to book a room, I got transfered to some sort of booking agency. The person I talked to was totaly incompetent. He did not know of the hotel I was looking for and had never heard of Ryanair. ( Biggest airline in Europe ) He was asking me for an adress for the hotel in Stansted. The rest was very good.

Good size room, comfortable temperature. Clean. Comfortable bed, good pillows. Nice and stylish bathroom with clean and soft towels. Not super close to the airport but there is a shuttle bus that runs every 30'minutes

Novotel London Standsted is a great place to overnight if you come in very late. Check in was very efficient even though the hotel was very busy. This Novotel is a clean no frills option. Breakfast was very good and included in the tariff . Would recommend .

I had a great stay. Everybody was friendly. The room was super clean. The television is huge. The bed was the best bed I have slept in for a long time. I plan on staying again. Can't recommend it enough.

We enjoyed our over night stay. It all starts with the shuttle service from the airport. Check-in was quick. Our room consisted of a double and single bed for my daughter. Our evening meal was good. They catered for my daughter's allergies. Her vegan meal was excellent! Had a good night sleep, nice breakfast, easy check-out and was shuttled back to the airport for our flight. Would definitely stay here again.

Check In was smooth and easy. The room was clean fresh and a good size with a good modern bathroom. Overall we were initially very happy with the room and service. Now, the room was extremely hot so I turned the air conditioning down to 18c before bed but it made no difference so turned it down to 16c and still did nothing, we had an extremely hot and uncomfortable nights sleep. My stay was September, if the air conditioning was turned off due to the time of year then this should be stated at booking, my booking said I purchased an air conditioned room. Next we woke at 4am (for flight) after a hot night looking forward to a refreshing shower but found no matter how long you ran the water it was cold (and I mean stone cold), the start to my day meant shaving and showering in cold water. I reported this at checkout, they made a note and said sorry which although nice does not cut it. Why do I say "Disappointed in so many ways", I was sitting at Stansted airport waiting for my flight and wrote to Accor about my experience, I have not returned home from my break and have not even received a reply..... not a sausage.

We stayed two night, before an early flight and after an evening flight, with parking. Very happy with the price we paid. There is a shuttle bus every from early in the morning which cost £3 per person and takes about 10 minutes. The hotel itself is good value and the staff are friendly and helpful. We had a meal on the second evening which was excellent value and of a good holiday. The only negative was the difficulty in finding a parking space, we were lucky but there were cars parked on every available piece of grass. Would definitely use again if travelling from Stanstead.