The Harlow Hotel By Accor 3 stars

Customer review rating (ALL Rating) 3.4/5 148 reviews

The Harlow Hotel By Accor - Image 1
The Harlow Hotel By Accor - Image 2
The Harlow Hotel By Accor - Image 3
The Harlow Hotel By Accor - Image 4
Southern Way, CM18 7BA HARLOW, United Kingdom

Description

Hotel extras

  • 16 mins to London Stansted Airport - book your Park&Fly package

  • Pet-friendly

  • Onsite car park with 100 spaces

  • 9 meeting and events rooms

  • Bar area with live sports channels available

Our accommodation(s)

Hotel location

The Harlow Hotel By Accor

Southern Way
CM18 7BA HARLOW
United Kingdom

GPS:51.75578, 0.126321

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

The Sculpt Bar

Unwind in our modern bar, where you'll find all your favourite tipples and a variety of snacks on our bar menu. Sports fans can also catch all the latest action on TNT Sports.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.4/5  148 reviews

TripAdvisor Rating  3.1/5  1,022 reviews

Lovely stay for work ufuoma and Natasha great help

TripAdvisor rating 5.0/5

Clive91 TripAdvisor review

Food and hospitality was really nice the staff were helpful and the room was of decent size and experience too thanks you xx

Christmas Meeting

TripAdvisor rating 5.0/5

Sheilah B TripAdvisor review

I would highly recommend the Harlow Hotel for any business meeting I now use the hotel monthly Jackie and her staff are always welcoming and attentive. This week we had our team meeting with a festive lunch which was excellent I had to keep my team awake in the afternoon as they had eaten so much! This hotel is great value for any business I would highly recommend recommend it.

Great stay.. calm environment..

TripAdvisor rating 5.0/5

Matthew W TripAdvisor review

Our stay was lovely. From the moment we got to reception we were glad all thanks to the nice lady at reception ufuma. She was really helpful, calm and professional even when some guests were being so rude.. I commended her on her calm natural approach to resolve the issues. The room was great. Had a nice dinner. Lovely atmosphere. Breakfast was good. Good location.. Great value and clean rooms with enough amenities in room.. Mum was happy chatting with ufuma.. I will definitely recommend all because of ufuma… Tnx

Dear Matthew, Thank you very much for taking the time to share such a positive and thoughtful review of your stay with us. We are delighted to hear that you enjoyed the calm environment and felt welcomed from the moment you arrived. Your kind words about Ufuoma at reception are especially appreciated. Her calm, professional, and caring approach is something we value greatly, and it is wonderful to know that she made such a positive impression on you and your family. We are also pleased that you enjoyed your room, dinner, breakfast, and the overall atmosphere of the hotel, and that you found the hotel clean, comfortable, well located, and good value. Knowing that your mum was happy and felt at ease during her stay is particularly rewarding for us. Thank you again for your recommendation. We very much look forward to welcoming you back to The Harlow Hotel by Accor in the future. Kind regards, The Harlow Hotel Management Team

Hotel could use some refurbishment..Parking onsite.. Restaurant and bar. Events and meeting halls all available.

TripAdvisor rating 5.0/5

Charlotte B TripAdvisor review

We had a nice quiet stay..If good vibes were a person, it would be Ufuoma no contest. She carries a calm, composed confidence that inspires trust.She communicates clearly, thoughtfully, and with respect for everyone. Her work ethic is strong, and quietly impressive. Ufuoma has a beautiful way of bringing calm into stressful situations.

Dear Charlotte, Thank you for your outstanding review and for sharing such thoughtful reflections on your stay with us. We are delighted to hear that you enjoyed a quiet and relaxing visit and that our location, facilities, and onsite amenities all contributed positively to your experience. We are especially grateful for your kind words about Ufuoma. Your description of her calm professionalism and reassuring presence is deeply appreciated. She is a valued member of our team, and your feedback reinforces the high standards of care and hospitality we strive to provide for every guest. We also note your comment regarding areas of the hotel that would benefit from refurbishment. This is a priority within our ongoing improvement plans, and guest insights such as yours help guide our focus. It was a pleasure to host you, and we hope to welcome you back for another enjoyable stay in the future. Warm regards, The Harlow Hotel Management Team

Not good

TripAdvisor rating 2.0/5

Barbara O TripAdvisor review

The hotel is very dated my room wasnt to bad but some of our groups rooms were not good had a small bar and dinning room we had an evening meal included in our package it was a buffet style meal there were limited choice the food was cold and not replenished for agess served on cold plates the staff were young people who didnt seem to have a clue the whole place was not run well at all breckfast was just as bad cold coffee

Dear Barbara, Thank you for taking the time to share detailed feedback following your group’s recent stay with us. We are very sorry to learn that your experience fell below expectations, and we appreciate the opportunity to address the concerns you raised. We regret that some of the rooms allocated to your group did not meet your expectations and that you found parts of the hotel dated. Refurbishment remains an active priority for us, and your comments reinforce the areas where improvements will have the greatest impact. We are particularly concerned by your experience with the evening meal and breakfast service. The issues you described – limited choice, food not maintained at the correct temperature, delayed replenishment, and service inconsistencies – do not reflect the standards we expect from our Food and Beverage operation. Your feedback has already been reviewed with the team, and immediate corrective actions are being implemented, including stricter temperature controls, improved buffet monitoring, and enhanced staff training. We also note your comments regarding the dining areas and the perceived lack of experience among some team members. While we do have a blend of new and established staff, it is our responsibility to ensure they are fully supported and able to deliver attentive, knowledgeable service at all times. We apologise that this was not your experience. We truly value feedback from group bookings, as it helps us refine our service for future guests. We hope you may consider giving us another opportunity to provide a far better and more seamless stay. Kind regards, The Harlow Hotel Management Team

In partnership with TripAdvisor

Other web-users rate our hotel

  • 250 reviews 7.5/10 Location
  • 696 reviews 6.5/10 Room
  • 606 reviews 7.2/10 Service
  • 9 reviews 6.7/10 WiFi
  • 355 reviews 6.8/10 Cleanliness
  • 235 reviews 5.3/10 Breakfast
  • 215 reviews 3.2/10 Food
  • 209 reviews 4.6/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Harlow

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.